[Resolved]  SBI Credit Cards — Non-receipt of monthly statements by post

Address:Allahabad, Uttar Pradesh

Dear Sirs,
Despite my several e-mails, besides others to the Head of SBI Credit Cards, I am not receiving monthly statements of my SBI Credit Card No.[protected] for the last 2 to 3 years except an SMS from TA SBI CARD "Dear SBI Cardholder, your Statement Dt........has been dispatched. Total amt. due of Rs......or min. Amt. of Rs.......is payable by ........(generelly 5 or 6 of each month) - SBI CARD".
If the monthly statement is dispatched as is apparent from the SMS, why the same is not received by me as was received by me earlier. It appears that the statement is disptached only on paper and not in fact.
Yours,
R.P.Kukreti
Allahabad (U.P.)
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Aug 14, 2020
Complaint marked as Resolved 
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SBI Credit Cards — non receipt of statements, late payment fees, no proper answers from customer care

I am holding sbi credit card bearing no [protected]
ramakanth

The amounts has been paid very regularly as per the purchases,
The concern of any customer to get his monthly statements properly, many times I find that the statements doesn’t get delivered properly.
When we raise the request for the reversals, asking is the bare minimum atticasy, still u penalise with abosolute baseless answers and nonsupportive answers from the customer care guys.
Being a customer for some years we listens to nonproductive answers from the customer care people.

REQUEST PLZ SUGGEST US AT THIS JUNCTURE A ESTEEMED BANK OR ITS REPRESENTAIVE SAYS US REVERSAL NOT POSSIBLE
U CAN GO TO ANYWHERE,
I GOT A ANSWER SAYING IN FUTURE ALSO DON’T ASK FOR REVERSAL , WE WILL NOT GIVE U.
DO U THINK THAT THIS IS THE ANSWER A GUYS WHO REPRESENTS SBI TELLS _NAMELY MR JAGDISH
IS THIS THE WAY ANY CUSTOMER GETS REPLY, WE ALSO WORK IN ESTEEMED ORGANIZATION.
WE ARE NOT ROADSIDE GUYS, to get answers like that.

I have raised a request for late payment fees reversal SR NO:[protected], I HAVE PAID THE BALANCE AMT AS PER THE SUGGESTION BY THE CUSTOMER CARE GUY
IN THE SUBSUQUENT MONTH ALSO I GOT THE LATE PAYMENT FEES LEVIED TO MY CARD.
THE CHQ WAS DROPPED DULY,

IT IS QUITE HURTINGTHAT PEOPLE (MR JAGDISH I HAVE SPOKEN THE SAME PERSON 2 TIME IN LAST FIFTEEN DAYS , MY BADLCUK)ARE SPEAKING AS IF I HAVE DEFAULTED MONEY TO U.

NOR EVEN WE GET ANY CALLS FROM THE CONCERN TEAM LEADER EVEN AFTER ESCALATING, BASCIALLY THE LOWEREND GUYS DO NOT GIVE THE PHONE TO THEM.

I[censored] feel that I have narrated anything wrong about mr jagdish, I am sorry he is not fit to be in that line.
RS 800/-IS AMOUNT WHICH PINCHES ANYBODY, PLZ TELL MR JAGDISH PUT HIM IN ANYBODYS SHOES, THEN HE WOULD BE ABLE TO GAUGE THE TENACITY OF IT.

Request kindly look into it advice


THE MOST HURTING IS THAT THE WAY MR JAGDISH HAS DISTORTED THE IMAGE OF SUCH A BIG BANK.
AND CONVEYING RECKLESS ANSWERS.

Plz intevene and help.

Regards
Ramakanth
[protected]

SBI Card — Non receipt of monthly statements by post

I have not been receiving monthly statements from SBI only, although i receive statements from all other companies like ICICI, HDFC, HSBC, tec. Please make some arrangement so that we receive the statements and help us make payments on time without penalty. Or please arrange to send them by reputed courier service.

Thanks.

credit cards — non reciept of credit card account statements

Sir,

I have not recieved my Credit Card Account Statement for the month of April 2009. My customer ID is 5482958. Kindly look into the matter and do the needful from me being penalised for late payment for non reciept of my statement.

Regards,

Nitin Sarode

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