State Bank of India [SBI] Complaints & Reviews

I had given the Account transfer letters along-with our passbooks for our PPF accounts to be transferred to our new address in Gandhidham Gujarat. Our accounts in the existing Andheri (W) branch got closed on 8 January 2010 but the funds have not been transferred to the Gandhidham branch for more than 3 months despite follow ups. I am unable to deposit any money for the financial year tax purpose nor I am able to operate my account due to this delay.
How can an established and big bank like SBI have such poor processes and utter lack of follow-up on pending service requests. Is there no internal audit process to identify and fix these gaps?

We have 2 deposit account under Senior Citizen Saving Scheme in
State Bank of India, BO - A-1, Lal Market, Paschim Vihar, New Delhi - 110063.
One of the account no. is [protected]. Manual pass book has been issued for the
said deposit. The branch people have categorically denied to make the entries in
the pass book by saying that the interest credited in the account on querterly
basis was transferred to the saving bank account of the depositor. After credit
& debit the balance remains the same and there is no requirement for making
the entires in the manual pass book.
>My view is that the deposit account and
the saving bank account are entirely different accounts. The interest from the
deposit account has been transferred to saving account by virtue of the
instruction given to the bank to credit it on quarterly basis to the saving
account. The interest has been credited first to deposit account and then by way
of debit to deposit account it was t/d to saving account. The depositor has full
right to know from the bank by way o[censored]pdation of pass book of deposit account
to ascertain what amount has been credited to the deposit account and out of
amount credited how much has been t/d to saving account.
>We have a detailed
discussion with the desk clerk and accountant, but they have denied to update
the manual pass book. We could not understand the reason.
>You are requested
to look in the matter and give the solution to us. our contact details are as
under:-
>JAI NARAIN GARG & PRAKASH KUMARI GARG
>B-93, ASHOKA ENCLAVE,
PEERA GARHI,
>NEW DELHI - 110087
>TEL NO.[protected], [protected]
THE WHOLE CONTENT OF EMAIL WITH VARIOUS REMINDERS IS GIVEN HEREUNDER:-
DEAR ALL,

WAHT A FANTASTIC WORKING IN SBI. BANKING INDUSTRY WILL BE PROUD OF YOU PEOPLE. EVERY ONE WILL APPRECIATE THIS KIND OF WORKING. NEED NOT TO MENTION THAT A COMPLAINT MADE BY A SENIOR CITIZEN IS UNATTENDED SINCE LAST 3 MONTHS. THE SBI STAFF MUST GET MEDALS FROM RBI, FINANCE MINISTRY, IMF ETC. THEY REALLY DESERVED IT BECAUSE THEY ARE INCOMPETENT AND DONOT HAVE A RIGHT TO BE CALLED AS BANKERS.

AN UNSATISFIED CUSTOMER.

Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: cmsce1.[protected]@sbi.co.in,sbi.[protected]@sbi.co.in
Subject: Fw: Fw: Fw: Fw: Fw: Fw: Fw: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: cmsce1.[protected]@sbi.co.in
Cc: helpline.[protected]@sbi.co.in,cmbopm1.[protected]@sbi.co.in
Subject: Fw: Fw: Fw: Fw: Fw: Fw: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: cmsce1.[protected]@sbi.co.in
Cc: helpline.[protected]@sbi.co.in
Subject: Fw: Fw: Fw: Fw: Fw: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Dear learned officers of SBI,
Again sending the reminder for a complaint pending from last 3 months.
It appears that SBI has no system to attend or give reply or to solve the complaint made by the customers. If it is so, then tell the customers in a straight forward manner. They will go directly to the banking ombudsman by telling them that SBI has no system of receiving the complaints.

Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: cmsce1.[protected]@sbi.co.in
Cc: helpline.[protected]@sbi.co.in
Subject: Fw: Fw: Fw: Fw: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: cmsce1.[protected]@sbi.co.in
Cc: helpline.[protected]@sbi.co.in
Subject: Fw: Fw: Fw: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Dear Sir,

No reply, no solution to my problem? Have you employed all worthless people who could not resolve an issue in almost 3 months?

A big ????? on the integrity on SBI working!!!



Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: helpline.[protected]@sbi.co.in
Cc: cmsce1.[protected]@sbi.co.in
Subject: Fw: Fw: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Dear,

i think everyone in SBI is either sleeping without any tension or playing the game with the cutomers. The so called best but worst bank can not resolve a complaint even after a period of > 2 months. This is absolutely contrary to what SBI claims for its image. Let us see how many months will you take to resolve this complaint.

But keep it in your mind that by ignoring the mail you can not think to dump the complaint. i will keep on sending reminders.



Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: helpline.[protected]@sbi.co.in
Cc: cmsce1.[protected]@sbi.co.in
Subject: Fw: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: helpline.[protected]@sbi.co.in
Cc: cmsce1.[protected]@sbi.co.in
Subject: Fw: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS

Dear office bearers of the worst bank in india,

this is the position a complaint is handled in the so called best but worst bank in india. Nobody is coming forward to take the action for the complaint even after a period of 2 months. This bank is also running at the mercy of god (i.e., RAM BHAROSE) like the govt of india.
This is a deficiency of service on the part of bank and i have full right to go to consumer forum.




Note: Forwarded message attached

-- Original Message --

From: "helpline.lhodel" helpline.[protected]@sbi.co.in
To: "cm super circle" cmsce1.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in
Cc: [protected]@rediffmail.com
Subject: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS


KIND ATTENTION:AGM,SUPER CIRCLE-I NEW DELHI



Mail is forwarded for necessary action at your end to redress the grievance of customer at the earliest

SBI HELPLINE NEW DELHI L.H.O
----- Original Message -----
From: anand gupta
To: helpline.[protected]@sbi.co.in
Cc: sbi.[protected]@sbi.co.in
Sent: Wednesday, January 27, 2010 6:55 PM
Subject: Fw: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS


Note: Forwarded message attached

-- Original Message --

From: "anand gupta"[protected]@rediffmail.com
To: helpline.[protected]@sbi.co.in
Subject: Re: Fw: Fw: Fw: Updation of pass book of deposit under SCSS


--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

Dear sir,

you are a senior authority for the branch. But, the branch people are not bothered for any mail or instruction recd from the seniors. They will work in their way. It is clear from the fact that you have forwarded the mail so many times to branch but no steps taken/reply given till date after 11 dec., 2009.

Now tell me what will you do ?

......

On Wed, 27 Jan 2010 16:48:54 +0530 wrote
>

KIND ATTENTION: BRANCH MANAGER PASCHIM VIHARBRANCH
>
>Mail
received from the customer forwarded for necessary action at your end to resolve
the matter at the earliest under advice to us.


SBI HELPLINE NEW DELHI L.H.O
----- Original Message -----
From: anand
gupta
To: helpline.[protected]@sbi.co.in
Sent: Thursday, January 21, 2010 5:29 PM
Subject: Fw: Fw: Fw: Updation of pass book of deposit under
SCSS

>Note: Forwarded message attached
>
>-- Original Message
--
>
>From: "helpline.lhodel" helpline.[protected]@sbi.co.in
>To: sbi.[protected]@sbi.co.in
>Cc: [protected]@rediffmail.com
>Subject:
Fw: Fw: Updation of pass book of deposit under SCSS
>



--- Disclaimer ---
The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
---



KIND ATTENTION: BRANCH MANAGERPASCHIM VIHARBRANCH
>
>Mail
received from the customer forwarded for necessary action at your end to resolve
the matter at the earliest under advice to us.


SBI HELPLINE NEW DELHI L.H.O
----- Original Message -----
From: anand
gupta
To: helpline.[protected]@sbi.co.in
Sent: Monday, December 28, 2009 2:26 PM
Subject: Fw: Fw: Updation of pass book of deposit under
SCSS

>Dear sir,
>
>No steps have been taken till date for my
request/greviance.
>
>Kindly let me know how long it will take to resolve
the issue.
>
>thanks
>
>a customer of SBI
>
>
>Note: Forwarded
message attached
>
>-- Original Message --
>
>From: "helpline.lhodel" helpline.[protected]@sbi.co.in
>To: sbi.[protected]@sbi.co.in
>Cc: [protected]@rediffmail.com, "cm super
circle" cmsce1.[protected]@sbi.co.in
>Subject:
Fw: Updation of pass book of deposit under SCSS
>



--- Disclaimer ---
The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
---




KIND ATTENTION: BRANCH MANAGERPASCHIM VIHARBRANCH
>
>Mail
received from the customer forwarded for necessary action at your end to resolve
the matter at the earliest under advice to us.

SBI HELPLINE NEW DELHI L.H.O
----- Original Message -----
From: anand
gupta
To: helpline.[protected]@sbi.co.in
Sent: Friday, December 11, 2009 2:23 PM
Subject: Updation of pass book of deposit under SCSS

>We have 2 deposit account under Senior Citizen Saving Scheme in
State Bank of India, BO - A-1, Lal Market, Paschim Vihar, New Delhi - 110063.
One of the account no. is [protected]. Manual pass book has been issued for the
said deposit. The branch people have categorically denied to make the entries in
the pass book by saying that the interest credited in the account on querterly
basis was transferred to the saving bank account of the depositor. After credit
& debit the balance remains the same and there is no requirement for making
the entires in the manual pass book.
>My view is that the deposit account and
the saving bank account are entirely different accounts. The interest from the
deposit account has been transferred to saving account by virtue of the
instruction given to the bank to credit it on quarterly basis to the saving
account. The interest has been credited first to deposit account and then by way
of debit to deposit account it was t/d to saving account. The depositor has full
right to know from the bank by way o[censored]pdation of pass book of deposit account
to ascertain what amount has been credited to the deposit account and out of
amount credited how much has been t/d to saving account.
>We have a detailed
discussion with the desk clerk and accountant, but they have denied to update
the manual pass book. We could not understand the reason.
>You are requested
to look in the matter and give the solution to us. our contact details are as
under:-
>JAI NARAIN GARG & PRAKASH KUMARI GARG
>B-93, ASHOKA ENCLAVE,
PEERA GARHI,
>NEW DELHI - 110087
>TEL NO.[protected], [protected]
>



--- Disclaimer ---
The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
---

Hi, I am holiding SBI Magnum Tax Gain Mutual Fund. Folio.6107679. On 05 Mar 2010, they declared dividend of Rs.4 per unit. But so far I haven't received the dividend amount. When I enquire CAMS/SBI Investor Service Desk, they are telling that, the dividend is on HOLD. Also they don't know the reason for that. When I get the statement from CAMS, it shows on 05 Mar 2010, dividend amount for my balance unit. May I know how to proceed on this issue?

Dear Sir,
Today I went to Krishnapuri branch of state bank of India to verify about my cheque transfer or not from sbi to sbi which was given to incharge on Saterday about 12 pm,yet not transfer. I asked him we will suffer and in account of contact details you are not informed. Mr. Ramesh Lal just shut his system and start abusing....once I object, he start heating inside the bank premises. I was fully injured, start bleeding and met sensless.I was trying to defence but he and his supporting colligue bitterly heated till got senseless. After that bank staffs help me to branch manager chamber and help me to recovering sense. Branch Manager mr Ravindera jha was absent...so I called to Mrs. Sarla Narayan, regional manager, sector -2, she called me and asked to given written complaint. My position was not good, right eye injured and bleeding continuosly, I called my friend and driver, after 1st aid, went to regional office and met Mrs. Sarla Narayan, given written complaint, she assured me to take action.
My request to consumer foram to give justice for the same so that people feel secure to visit sbi bank.

Warm Regard
Sanjeev Mishra
[protected]
[protected]@gmail.com

Dear Sir,

In our city Chopda Dist Jalgaon State Maharashtra City Pin 425107 is not working from last 7 days.Request you to look in to the same

Regards,
Vijay

Request for ATM card new pin no.
Hello Sir/Madam,

I am Saswata Pal, customer of State Bank of India ( ADB Chinsurah) West Bengal
My ATM cum Debit card PIN is locked and so that unable to operate my SBI debit card from any ATM machine.

I request you to send me the PIN for my SBI Debit card on my email id [protected]@gmail.com
Here I am giving the required details.

Account Holder Name: Saswata Pal
ATM CARD No. –[protected]
Branch name - SBI ( ADB Chinsurah) West Bengal
Valid from - APR 2008


Thanking you,
Saswata Pal

Dear Sir/Madam,

I have applied for SBI Railway card.

My application no:[protected]

I have received this application number by sms on 27th Feb 2010

I have got pin number also on my residence address. But, i haven't received my card yet.

One courier service called me for card delivery but, as i am working i was not at my home. Courier guy dint hand over my card to my family member.

My family member told him that please deliver this card on my office address but, still i haven't receive my card.

I have got below sms from SBI Card on 20th March 2010

"We welcome you to the SBI Card Family.Congratulation on the first transaction on your SBI card. Your statement will get generated on 18th of every month and your payment due date will be 20 days after statement generation date"

I have called your customer care many time but every time they put me on hold not a single executive received phone. Always that recorded machine go on talking. I am getting worried about it.

Respected Sir,
I want to close this account ... which in the first place I never wanted to open ... by mistake of a person named Mr Ravinder Rawat ... instead of opening an online account for me has made this blunder of opening this offline account. Now I have never used this account ...not even for one transaction... i had also informed to his staff, number of times ...that i don't need this account ...so... my online account was opened immediately ...now i have been using that online account ...this account has never been of any use to me ... neither i have used this account ... my trading account ...related to this Demate account is also closed . But don't know why this account is open up till now . I had given an application to
to close this account on 21.10.2009 . but in vain ... they are asking me to deposit a sum of Rs 300 ...to close this account ...I don't know why i have to pay this amount if I have not used this account and my trading account is also closed . than why this closer is pending. BO ID [protected]

Sir

I got retirment in Apr 2009 and not received GRATUITY AMOUNT. They have credited my Commutation amount but no answers for Gratuity amount.My pension acoount is at Pondicherry SBI, No-5 Ru Suffren branch. I have given several complaints to dgm.[protected]@sbi.co.in , as well as to bank also, but waste.. Now I am in need of money and SBI is playing with my money ,moreover no reply from them.Can anybody guideme.

Sir,
My SBI Savings Bank A/c Details as under.

A/c No. [protected]
Branch Nungambakkam

I"ve withdrawn Rs. 1500 on 3rd Jan 2009 from SBH ATM locate at Velachery. However my A/c has been debited twice for the same transaction .
I've complained & visited the branch nearly for 10 TIMES and more thAn 1 YEAR PASSED & nothing is hapening except for VAIN PROMISES FROM BANK OFFICIALS.

Please do the needful.

--- On Sun, 21/3/10, pankaj sanwal <[protected]@yahoo.co.in> wrote:


From: pankaj sanwal <[protected]@yahoo.co.in>
Subject: Fw: URGENT PLEASE ! Re: particulars of education loanloan
To: arun.[protected]@sbi.co.in
Date: Sunday, 21 March, 2010, 11:36 PM


Dear Sir / Madam

...at PLEASE REPLY !!...
...LET ME HAVE THE PRIDE OF BEING AN SBI CUSTOMER....PLEASE !!
--- On Fri, 19/3/10, pankaj sanwal <[protected]@yahoo.co.in> wrote:


From: pankaj sanwal <[protected]@yahoo.co.in>
Subject: URGENT PLEASE ! Re: particulars of education loanloan
To: arun.[protected]@sbi.co.in
Date: Friday, 19 March, 2010, 12:40 PM


Dear Sir / Madam

Though I have Not received the STATEMENT WITH BREAK-UP of INTEREST & PRINCIPAL of the Entire Portion of Education Loan I have REPAID TILL DATE, this is HAMPERING MY TDS BENEFITS.

still I have again yesterday 18 March2010, paid 6 More EMIs = Rs.9602x6EMIs= Rs.57612 /- on Loan A/C No. [protected].

Last month i.e in February paid in Education Loan 6 EMIs= Rs9602x6 (Jan2010) = Rs.57612



Thus 12 EMIs paid TOTAL = Rs.1,15,224 /-



PLEASE ! send the same for my TDS Requirements (as you had sent the attached last year).



Thanks Again…!



Best Regards…

Pankaj Sanwal

URGENT PLEASE ! Re: particulars of education loan
Friday, 12 March, 2010 2:25 PM
From:
"pankaj sanwal" <[protected]@yahoo.co.in>
View contact details
To:
"SBI-GZBAD" <[protected]@sbi.co.in>
Bcc:
"SBI-GZBAD" <kuldeep.[protected]@sbi.co.in>
Dear Sir

Please include the statement, like the one you provided last year too.

This will Motivate me to pay further EMIs and also help me for my Tax needs.

Once I receive the statement from you, I intend to pay 6 more EMIs.

Warm Regards!

Pankaj Sanwal
[protected]

--- On Wed, 10/3/10, arun.kukreti <arun.[protected]@sbi.co.in> wrote:
From: arun.kukreti <arun.[protected]@sbi.co.in>
Subject: Re: particulars of education loan
To: "pankaj sanwal" <[protected]@yahoo.co.in>
Date: Wednesday, 10 March, 2010, 7:42 PM

----- Original Message -----
From: pankaj sanwal
To: SBI-GZBAD ; SBI-GZBAD
Sent: Monday, March 08, 2010 10:18 PM
Subject: Fw: particulars of education loan





Dear Tyagi ji

Belated Holi Greetings!

It gives me pleasure to inform you that I paid 6 EMIs of my education loan last month.

I request you to please provide me with the statement, like the one you provided earlier (attached herewith).

This will Motivate me to pay further EMIs and also help me for my Tax needs.

Once I receive the statement from you, I intend to pay 6 more EMIs.

Warm Regards!

Pankaj Sanwal
[protected]

----- Forwarded Message ----
From: PRAMOD TYAGI <pk.[protected]@sbi.co.in>
To: [protected]@yahoo.co.in
Sent: Monday, 12 January, 2009 4:01:44 PM
Subject: particulars of education loan


DEAR SANWAL JI
I AM FURNISHING THE DETAILS OF EDUCATION LOAN AS REQUIRED
P K TYAGI


--- Disclaimer --- The information in this mail is confidential and is intended solely for the addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of the sender and does not necessarily reflect that of SBI. ----


[protected][protected][protected][protected]
Add more friends to your messenger and enjoy! Invite them now.
dear pankaj
now i transfered to another branch as BM
so pl contect with mr tyagi



--- On Mon, 8/3/10, pankaj sanwal <[protected]@yahoo.co.in> wrote:


From: pankaj sanwal <[protected]@yahoo.co.in>
Subject: Fw: particulars of education loan
To: "SBI-GZBAD" <pk.[protected]@sbi.co.in>, "SBI-GZBAD" <[protected]@sbi.com>
Date: Monday, 8 March, 2010, 10:18 PM





Dear Tyagi ji

Belated Holi Greetings!

It gives me pleasure to inform you that I paid 6 EMIs of my education loan last month.

I request you to please provide me with the statement, like the one you provided earlier (attached herewith).

This will Motivate me to pay further EMIs and also help me for my Tax needs.

Once I receive the statement from you, I intend to pay 6 more EMIs.

Warm Regards!

Pankaj Sanwal
[protected]

----- Forwarded Message ----
From: PRAMOD TYAGI <pk.[protected]@sbi.co.in>
To: [protected]@yahoo.co.in
Sent: Monday, 12 January, 2009 4:01:44 PM
Subject: particulars of education loan


DEAR SANWAL JI
I AM FURNISHING THE DETAILS OF EDUCATION LOAN AS REQUIRED
P K TYAGI

dear sir,
i have lost my sbi atm card..please block the card as soon as possible...or kindly intimate through phone or emial and tell me the procedure to do next..i want to block the card and i need a new card...help me..
thanking yuo
t k hentry

SBI have issued credit card from Ahmedbad wide my card application No.[protected] dated 15 Dec.2005 card no.[protected] & [protected].in name of Jitendra B Darji & Ramilaben, though i have applied for single card only it was issued for my wife also. At time of filling form there was no charge apllicabel for joining, it was billed for joining Rs,250 & Additional RS.250 for wife cerdit card.After complin for fees Reversal of fees leived letterr was issued by SBIcard by Mr. Sanjay Chaturvedi ( VP - Marketing without date of letter. & it was aggred to Rs.500 wil be reversed & will reflect on my next billing statement.but on 2nd jan 2006 bill it was charged again.This was seltteld in 2nd may 2006 & in 2nd June statement No payment required stateement was issued with zero balancce.Duirng issue of credit card i never used both card & requested to cancel my card.After Expired of my Both credit card without my permission they issued agin new card for both & till date SBI is charging Joining Fees with penelty up to 16133.92 Rs.Now on17th Feb letetr is issued for settele ment with Rs.7260.264 before 17th April.2010.

To
agmatm.[protected]@sbi.co.in,sbihelpline.[protected]@sbi.co.in

sir

A wrong deduction of Rs.10000 has occured from atm id S1AC00333201 KHARAGPUR R S (DRM OFFICE) ON 02/02/10 TXN NO. 5759, SHOWING SORRY UNABLE TO PROCESS.

Atm did not dispensed cash but my account got debited by Rs.10000 .

I'm sending mails regularly to resolve the matter but almost 45 days have passed without any result .

kindly look into the matter so that my money is refunded at the earliest .

thanking you

yours faithfully

ujjal patra
A/C no [protected]
shalimar branch(3785)

State Bank of India Yol camp regarding a/c no [protected]

1. On 23/10/2006 after getting my updated passbook, I found that my misplaced ATM card was illegally misused by any person. I brought this incidence in the notice of bank officer concerned and told regarding my misplaced ATM card and also made request to stop ATM service of this a/c immediately. The concerned officer received my written request. I also received duplicate copy of my request from the officer who made initials with time and date.
2. On 26/10/2006 I wrote to bank regarding the varification of the illegal withdrawls
from my a/c on 05/10/2006 & 06/10/2006 and also mention regarding ATM blocking on 23/10/2006
3. Bank manager telephonically call me in the bank and told verbally that enquiry is in the process. After the completion of enquiry we shall inform you in writting.
4. On 24/08/2009 S.B.I.by their letter tried to misled me in the name of report of
enquiry by reverting the same information as given by me on 23 & 26/10/2006
5. On 26/10/2009 S.B.I. again misled me under RTI act 2005 by providing me copy
of already given letter by S.B.I. dt. 24/08/2009.
6. On 17/12/2009 in reply to my appeal under RTI, S.B.I. LHO chandigarh provide
me statement of a/c for 2006 having entry of another illegal withdrawl of Rs.13,700/= made on 31/10/2006 inspite of my written request received by bank on 23/10/2006 to stop ATM service and this third withdrawl executed just after credit of my salary in my a/c and bank never endorse this withdrawl in my pass book updated from time to time.
7. On 28/12/2009 S.B.I. in reply to my letter wrote As per our record we donot appear to have received any such application on 23/10/2006. As such your card was not stopped. Bank also wrote Let us know the name of the staff member to whom you have delivered the letter for stopping the ATM card.
8. On 04/01/2010 by following the instructions given on 28/10/2009 Branch manager S.B.I.yol camp I wrote S.B.I. under RTI act-2005 , to provide the identification of officer who forwarded my request dt.23/10/2006 to stop ATM service of my a/c.
9. In the letter no. 30/154 dt. 20/01/2010(Para no 3), Branch manager S.B.I. yol camp mention that ATM is stopped from 01/11/2006 which is wrong information, as in reply under RTI on 29/01/2010 bank state that ATM was stopped on 02/11/2006.
Para no.6 of this letter is also of serious concern which shows the poor credibility
of S.B.I. as this para indicates that S.B.I. yol camp is not responsible for
any type of committments made by this branch during period of october 2006.
10. On 04/02/2010 I made request under RTI(appeal) to give me complete and clear
information for my request vide letter dt.04/01/2010 under RTI act-2005.
11. On 25/02/2010 Appealant authority S.B.I. LHO Chandigarh made order to
CPIO S.B.I. Dharamsala vide letter no 683 for providing complete and clear
information under RTI act-2005 to me, which required to follow the instructions of Bank manager S.B.I.Yol camp as per their letter dt. 28/12/2010.
12. On 12/03/2010 CPIO S.B.I. Dharamsala denies to provide complete information
under RTI act-2005, and tried his best to conceal the facts very tactfully, to save the persons who made forgery and also to persons who made connivance to execute forgery in a/c.no[protected] of a female client.

Sir

I was purchased" Birla Power Solution" on March12,16,17,18,(sell &
buy 9.6 Lakes).
Intraday brokerage was taken 1.44% this is too much


SBIcaps is Killing Castemer,sbicas service is very Bad.


Please Refund Extra Collected Brokerage immediate


faithfully
gopalakrishnan k v
ESI63194

SBI Mandaveli/RACPC has excecuted EMI Twice Rs. 20,000 from my Savings Account([protected]) through ECS during February10th and 11th 2010 and during March 10th 2010-twice (Home Loan Account No. [protected]). The double execution of February was rectified by the Branch Manager when informed over Phone. But the Double execution of on 10th March 2010 of Rs. 20000 has not been reversed even after my consecutive Phone calls from 13th to 18th March 2010. Moreover, due to this above Bank's mistake, the Cheque issued by me to the TATA-AIG Insurance (Cheque No. 767536) for Rs. 11,478/= has been dishonoured by the SBI-Adyar and charged Rs 75/- as Cheque return charges.
Expecting immediate remedy of reversing Rs. 20000 in to my account with a proper penalty and with the interest as equalant to F.D. till the time of reversing; and reversing the Rs. 75/= deducted as Cheaque Returning Charges for no fault of mine.
Very important anticipation is that the concerned authorities should feel the value of the Customer's value, rights as well as the Consumer value and rights as responsible Social Workers in the responsible position.
Thanking you.
Sincerely and Truly,
Ravikumar S.

On 25/07/2008 visited at SBI ATM outlet, Exhibition Road (SIAN[protected], When I inserted my ATM Card for withdrawal of Rs.4000/- I ditn't receive the Cash but my saving account No.:[protected] was debited for the same amount.
and transaction No.: 160, My account is at SBI, Arrah Branch.
I lodged my complain at SBI, Arrah but my complain was not attented.
Please reimburse the amount debited of Rs.4000/- so on.
Thanking you

Yours faithfully,

Sd/-
Shashi Shekhar Singh

Two separate cheques were dropped at about the same time on 12 March,2010.
1. One cheque # 231564 drawn on ICICI Bank Kaushambi Ghaziabad-201010 was dropped in PNB dropbox. This cheque payment was collected and credited to the concerned account #[protected] by PNB on 16 March,2010. I have no complaint in this regard at all.
2. 2nd cheque # 316314 drawn on ICICI Bank Preet Vihar Delhi-110092was also dropped at about the same time, rather 5 minutnes earlier than the cheque mentioned at # 1 above, in dropbox of State Bank Of India,Kaushambi,Ghaziabad-201010 on 12 March,2010.Payment for this cheque dropped in SBI dropbox has not been collected/credited to the concerned account #[protected] so far until 3.50pm on 19 March,2010. SBI branch Manager says delay is due to holidays falling in this period.
PNB collected/credited the payment on 16th March, 2010
Where as the SBI is still making excuses and has not collected/credited the payment until 3.50pm19th March, 2010
Why this abnormal delay on the part of SBI Kaushambi,Ghaziabad-201010 (Branch # 11946) ?

Complainant:
Sunder Lal Dua A-11 Kaushambi,Ghaziabad-201010 (Mob.[protected])
Email ID:<[protected]@gmail.com>
SBI account # [protected] at SBI Branch No.11946,Kaushambi,Ghaziabad-201010
Date: 19 March,2010 (4.05pm)

Dear Sir,

My father Shri Anand Prakash Sharma (A/c no.[protected]) expired on 13/02/2009 and Death certificate was also handed over to State Bank of India, Hapur Branch.
It is brought to your kind notice that his arears of pension of 6th pay commision are still awaited.
I have informed SBI,Hapur in written about the matter on 24-Feb-2009 , 17-Nov-2009 & 8-Feb-2010 along with the copy of death certificate.
Bank has also sent the same application to CPPC, Delhi on 8-Feb-2010 (post no.-47).
But still no action has been taken.
Kindly take a quick and appropriate action.