| Address: Hoshiarpur, Punjab |
Dear Sir / Madam,
I withdrawn Rs. 22000 from SBI ATM (ID = S1AC[protected] in two installments (1st => Rs. 12000, TXN No. 1073, date: 04/07/10, Time: 19:46, 2nd => Rs. 10000, TXN No. 1074, date: 04/07/10, Time: 19:48).
In the 2nd transaction i received Rs.500 note badly torn & was having cello-tape applied on it.
I immediately shown this defective note to the SBI branch manager, who was sitting in the bank in late hrs. But, he asked me to come in the morning, saying that he'll ask the cashier about this torn note. He neither made any committment to replace this defective note, nor he gone to the details of the problem.
Here, it's a very serious concern that how the bank will accept that the defective note is due to their fault, and will commit the replacement. What the user should furnish to the bank to prove that whatever he / she is complaining is justified & should the bank should immediately replace the defective note.
Regards
davinder
Aug 14, 2020
Complaint marked as Resolved
The Manager
SBI Bikash Bhaban
Sub : Non received of ATM Card
Respected Sir, I am submitted an application for replacement of SBI ATM Card due to damage. I have 02 ATM Card, Joint account with my wife Smt Pinkey Singha. Due to not functioning of one ATM Card of my Wife's name Smt Pinkey Singha I want to replace it. On 17.07.2010, Rs.200/- deducted from my Saving/Salary account of Bikash Bhavan Branch, Salt Lake, Kolkata, but till date I do not received any information or my SBI ATM Card. It is requested that please send ATM Card as early possible. It is also requested that please intimate the factual position of the above process/ATM card of my Mail ID - [protected]@yahoo.com.
For this act of your kindness I shall be ever grateful to you sir.
Thanking you
Madhabendra Singha