State Bank of India [SBI] Complaints & Reviews

Dear Sir / Madam,

I withdrawn Rs. 22000 from SBI ATM (ID = S1AC[protected] in two installments (1st => Rs. 12000, TXN No. 1073, date: 04/07/10, Time: 19:46, 2nd => Rs. 10000, TXN No. 1074, date: 04/07/10, Time: 19:48).

In the 2nd transaction i received Rs.500 note badly torn & was having cello-tape applied on it.

I immediately shown this defective note to the SBI branch manager, who was sitting in the bank in late hrs. But, he asked me to come in the morning, saying that he'll ask the cashier about this torn note. He neither made any committment to replace this defective note, nor he gone to the details of the problem.

Here, it's a very serious concern that how the bank will accept that the defective note is due to their fault, and will commit the replacement. What the user should furnish to the bank to prove that whatever he / she is complaining is justified & should the bank should immediately replace the defective note.


Regards
davinder

My mother has opened a S/a account at Industrial estate, Tansen nagar branch of SBI & received a ATM with PIN but my mother was unable to use this card but messages flashed as wrong PIN. And she had complained against same to said branch. And bank employee of concerned deptt. had suggested to fill the up the form for another PIN request & again my mother had failed to transaction on her account & the problem was same as earlier one. And then bank suggested for request of new ATM cum PIN but again this problem had repeated & suitable deductions had been made against her request of ATM cum PIN from the saving account, And my mother had complain about same to concern deptt. in written but action had been taken till time.
Request you to help or shall I go to consumer forum.

Regards
Shailendra singh kushwah

DEAR SIR

ONE MONTH BEFORE, I HAVE LOST MY SBI ATM CARD 7 GIVEN A WRITTEN COMPLAINT TO MY SBI BRANCH OFFICE MALANJKHAND, DIST BALAGHAT (MP) ON 5/3/2010.

I HAVE ALREADY REQUESTED TO MY BRANCH MANAGER FOR ANOTHER ATM CARD, BUT TILL DATE I HAVE NOT RECIEVED ANY RESPONCE TILL DATE.

AT PRESENT I HAVE NOT ANY SBI ATM CARD, SO PLEASE MENTION YOUR RECORD AS NIL.

FOR THE FINANCIAL YEAR 2009-10, SBI DEDUCTED RS 50+50 = 100/- FROM MY SAVING A/C[protected] FOR TWO ATM CARDS. THIS IS NOT CORRECT AS PER MY KNOWLEDGE.

PLEASE TAKE NECESSARY ACTION FOR ABOVE.

THANKS

AMIT

My self op ojha from Noida . Iwas trying to do the transation of Rs 5000 from my SBI ATM card on 5th of April from HDFC Banks ATM Machine in Noida sector 51. Itryid Idid all the process and there was a display on screen Pl. wait your Transation is in proceess,meanwhile a massage can on display your time is out.I thought that might be there will be some proble in Machine. When I saw my mini statement on 6th april there was a 5000's tras.I am very sorry I did not recived any single coinfrom ATM ,but how it happened . There are no.customer care nosare not responding at all there is no body to listen the problem.
Pl.d the needfull.
OPOJHA
[protected]
SBI Baroula sector 41 Branch Noida .

7th April, 2010

The Chief Manager,
SBI, Centeralised Pension Prosessing Centre,
3rd floor, SBI Building, Chandini Chowk, New Delhi- 110006

Subject: 6th Pay Commission Enhanced Family Pension and Arrear not credit in my A/C No. i.e. [protected]
SBI Pabau (code no.3431)
PPO No. CSIO/pen/204/2000-01

Sir, I Bring to your kind notice, that I had submitted the required paper i.e. PPO, with application to said Pension Branch Pabau SBI branch. They have send these Paper to SBI, SBI, Centeralised Pension Prosessing Centre,
3rd floor, SBI Building, Chandini Chowk, New Delhi- 110006. for release the enhanced family pension alongwith arrears. (as per Revised PPO)

Till date no payment has been credited into my account pertaining to enhanced family pension and arrears of penion. Kindly look into the matter and do the needful at the earliest.

Yours faithfully

Parwati Devi
E Mail: [protected]@csio.res.in
A/C No. i.e. [protected]
SBI Pabau (code no.3431)
PPO No. CSIO/pen/204/2000-01

A COMPLAINT REGARDING ATM TRANSACTION

Sir, I Amit kumar Singh pursuing Phd(Electrical) at IIT roorkee.I am a SBI card holder card no:[protected] A/c no:-[protected] SBI,IIT Roorkee,Distt.-Haridwar(Uttrakhand).I made a withdrawl of Rs 1000 from Union bank of India ATM with description(ATM WDL-62201801069001808572825DHAR[protected]-) located at civil lines roorkee on 6 april 2010.But the widthwral amount was not recived and the amount was debited from my account.

So, i request you to look in this problem and help me in this matter as soon as possible.

Thank you

Amit kumar Singh
contact no:[protected],[protected]
Permanent address:-Vijay pal singh,near bus stand mo. Tali,thakurdwara moradabad(U.P.),Pin-244601
Correspondence Addr:- Room No. S-72,Cautley Bhawan,IIT Roorkee

i din't get any cash and the slip o[censored]BI ATM boot at the puri branch of orissa on[protected] due to technical problems. But the processed amount of 10000Rs. has been deducted from my SBI acount bearing A/C no. [protected] , SBI ATM card no.[protected] . So u r kindly requested to make the debited amount to recredit to my SBI acount.

I am Mehul Ramniklal Parekh have applied for SBI credit card against my F.D. long back..

I have given my office address as communication address & still my credit card delivered to my home address from where it’s return back as I was not in home cause its normal working day & I am in office….this thing was happen 15 or 20 days back..

I have made a complaint of the same on 27-Mar-2010 but till date I have not received the card….


Also I have received the payment statement without receiving card with due date of 14-Apr-2010, more over there are charges of annual fees for credit card & service tax on same total amount is 225.75


As call centre people are not in position to solve my query..

I had call at call centre & register the complaint also on 27-Mar-2010

1st Ms Pinky Sharma has attend my call at 10.00 AM from Gurgaon call centre after conversation about 5 to 7 minute she told me that she can’t be help me in this matter & then she transfer call to Mr Anil Kumar after 8 to 10 minute Mr Anil Kumar Came on line & register my complaint & give me reference no –[protected], he also assured me that there will be no charges will be charge to me till I am not receiving my card and all charges will waive off..

but no one is willing to help me from SBI Credit Card

Really a very bad service in first month is self….


Kindly request you to take a seriou note of the same


Regards,

MEHUL R PAREKH

Myself Ravindra Jain having an SBI Account (Acc No [protected]) in Sector-15, Part-2 Gurgaon branch (branch code 11568).
As you are not having any ATM in Sector-15, part-2, I tried to withdraw RS 10000 (ten thousand only) on 05-Apr-10 in evening (around 6:30 PM) from two of the HDFC bank ATMs which are located in same premises.
Each ATM took around 3 mins, and after that my transaction was timed out, so no money came out, and no slip was given to me from any ATM.
However when I went to SBI ATM and checked my account via mini statement, I was surprise to see that money was debited from my account for both failed transactions.

I tried to reach your customer care, and they said that, they can't help me as they don’t have any information and asked me to call after 24 hrs. I did it and still same answer from them that they don’t have any information as it’s not reflecting in their system.

Please look into it ASAP as i am loosing my daily interest also on my 10000 RS.

When i checked my account online, i found following details.

Date (Value Date) Narration Ref. No. Debit Credit
05-Apr[protected]Apr-2010) ATM WDL
[protected] 7778 S1AN00156509 10,000.00
05-Apr[protected]Apr-2010) ATM WDL
[protected] 6037 S1ACND07 10,000.00
05-Apr[protected]Apr-2010) COR CSH WDL 10,000.00
05-Apr[protected]Apr-2010) ATM WDL
[protected] 7736 E1ACDH01 10,000.00


My details are

Name: Ravindra Jain
Address: Plot No 1103, Sector-15, Part-2, Gurgaon
SBI Debit Card No:[protected]
HDFC ATM Code from which i tried to withdraw money: S1ACND07 & E1ACDH01
My SBI Account No: [protected] ( SCO 19, sector-15, part-2, gurgaon branch)
Branch code: 11568
Date of failed transactions: 05-Apr-10
Time of failed transactions: around 06:30PM




(Ravindra Jain)

Mbl No - [protected]

I had submitted my new mobile number (on 23 March 2010) for my savings account in Parliament Street branch (New Delhi) of State Bank of India. I was unable to do e transaction (internet) from my account as the high security password was not coming.

Even after submitting the prescribed form with my new mobile number more than 10 days ago, the high security password s are not coming in my mobile, and hence I am unable to do internet transactions.

I am still unable to do internet transactions which is a very significant problem.

I faced a problem while trying to withdraw an amount on Rs.5000/- (Five thousand)from my ICICIbank account, from a SBI ATM, near Triangular Park, Kolkata. I don’t know if there was any problem or network failure or not, but I never received the amount and got a Transaction slip with a message “Unable to Process” written on it. But I received a SMS saying that an amount of Rs.5000/- is debited from my ICICI bank account. I don’t know why.

But anyhow, I have the Transaction slip with me. The details are:

ATM ID : S1AN00308433
TRIANGULAR PARK, KOLKATA
DATE : 3RD APRIL, 2010
TIME : 19:36
TXN NO : 1201
RESPONSE CODE : 072

I have heard many people faced the same problem while trying to withdraw amounts from SBI ATMs. It is going beyond of tollerance and now its a question of sheer negligence from SBI management. Just like other Govt office SBI also thinks they are beyond any work culture and they just can do whatever they think. SBI is a CURSE to our nation. They are a threat to the safety of our hard earned money. Government should take serious and noticeable action agains SBI.

And I am going to take all kind of legal steps necessary to regain my Hard earned money.

Hi,
I have applied for SBI credit card in 2006.
SBI has issued me a credit card on behalf of this application.

SBI is providing facility to activate the card once you get the card delivery.
If you have not activated the card you are not allowed to use the card.

Also all the bank have one rule that they will issue a first statement if and only if you use the credit card once.

I have one credit card from SBI bank
Details are as below.
Name : Samir Patel
Credit card no : [protected]

I have never activated this card yet. so i can not use this card as credit card.
Bank has never sent me any credit card statement before and suddenly bank has sent me a mail that i have Rs.32069.94 outstanding on this credit card.
I was very much shocked.

I dont understand without activating this card how can i get this much outstating on this credit card. Also they haven't send me any credit card statement.

If bank have any proof that i have activated this card please provide me the proof.
Also bank have any proof that they have send me hand to hand delivery of bank statement then please let me know.

After that i have mailed to bank's customer care center many times.
I have also called to customer call center many times.
But i have not find any solution.

Few days back i had a talk with one executive from the bank. they have told me that they have transfered Rs.10000 into my ICICI credit card.
Now here comes the banks fraud.
I have applied for SBI credit card and they have transfered Rs. 10000 to my ICICI credit card and that is also not from SBI bank it is from Another state bank.

Now they have transfered Rs. 10000 to my ICICI credit card from another bank
how come i know that this was for the credit from the SBI credit card which i have applied and i have to repay it to SBI credit card.

One more thing they have never deliverd any credit card statement to me so i was not aware of the same due for SBI which is not transfered from SBI but another bank. I have never activated this credit card so i was not worried about any due on this credit card.

Now suddenly they have send me the sms on my mobile that i have Rs.32069.94
out standing on this credit card. So they have given Rs. 22069.94 panelty on just Rs. 10000. Which actully i am not aware of due to bank's fault.

I want to file a charge of fraud on State Bank of INDIA for the same.
Also being a Proud of INDIA as national bank having good reputation in aam aadmi of india, no one can think of being cheted by such a bank. But still it is true and i have all the proofs with me.

If any banks authorised officer is looking into this complain please reverse all the extra charges as that is not my fault and i am not liable to pay extra charges on bank's mis management. I was ready to Pay Rs. 10000 if the bank will show me the proof with in 1 month from today that they have transfered Rs. 10000 into my account. If any one want more clarification you can contact me on below number.

Regards,
Samir Patel
M: [protected]

Sub: Request for arrange to provide the intimation about remaining Principal Amount of Car Loan - Account No: [protected].taken from SBI Mini Secretariat Branch Code- 04457, Sector – 12, Faridabad – 121 006.
.
[protected][protected][protected][protected][protected]

Dear Sirs,

1. A Car Loan of Rs.5,00,000/- (Five Lakhs) was taken on[protected] for 5 Years’ Term.

2.. 60 EMI’s of Rs. 10, 565/- with the benefit of Insurance were fixed.

3. The payment of 40 EMI’s have been made i.e. 40x10565 = Rs.4,22,600/- out of 60 x 10,565 x 60 -= Rs. 6,33,900/- as on date.

4. In addition to above, I had also made the exccess payment of Rs.35/- (10,600-10,565) & Rs. 1,584/- (12,140-10,565) as desired by your then Branch Mnager, Shri Rastogi on[protected] &[protected] respectively.


Sir, now I wish to wind-up my aforesaid account, I shall be thankful if you kindly provide me the following information and documents:-

1. Remaining Principal-amount which is to be paid as on date.
2. Bounced Cheque Nos. 961301 to 961305 and 036413 with remarks of Andhra Bank enabling to takeup the matter with them.

Once again, it is requested your goodself that the above asked information & documents may kindly be arranged to send as early as possible at my residential address given below.

With Best Wishes & Regards,
Sincerely yours,

(ASHUTOSH JOSHI)
House No. 901, Behind Tubewel
Sector-19, Faridabad-1210 002
PH:[protected]
Mob: [protected]

I made a with drawl of Rs 5000/ from ATM ID-S1AN[protected]SBI ATM Veer Sawankar, Dadar, Mumbai) on date 05April2010. I received a transaction slip stating TXN No-444, Response code 094 with message "unable to process"; but no cash came out.
To my shock when i checked my a/c on "www.onlinesbi.com" it is reflecting a debit of Rs 5000/- for the same transaction. I am unable to get through the 24 hrs customer care neither...

account number [protected]
SBI Branch Drive-in ahmedabad

this is to make complain against the manager Anil and have not recieved the deposited amount of Rs 83700 by cheque

I deposited the cheque of Rs 83700 with two other cheque on 31st march in single slip i recieved the other two cheque amount but did not recieved the third cheque amount of Rs 83700 i chequed with the party who gave me the cheque the same amount has been withdrawn from his account to mine but still i have not recieved it on my account i shown the proof to the manager Anil

but he said i cant help you with this and his attitude was so rude This the worst service i have experienced from SBI Bank since i opened the account

now i am helpless and the manager is not at all helping me so can you please guid me what to do and how i can get that amount

I M.L.Malik A/C no. [protected] ,PPO C/AF/10150/90 was refused by manager G.J.Patil of SBI (CPPC) Belapur, Navi mumbai to forward Live certificate to Delhi. He misguided me to personally there for the purpose. I reported to Manager SBI Dr.Ambedkar Nagar-III (1542) Delhi and signed Live Certificate there on 10-11-09.
2. I applied there to transfer A/C to SBI Dombivli (E)(7124) Which was carried out.
3. I requested to SBI (CPPC) Chandani Chowk Delhi to transfer pension documents to SBI (CPPC) Belapur, New mumbai in all respect after crediting correct amount of arrears of 60% pension Fixation of Pay comission 2006. SBI (CPPC) Chandani Chowk,Delhi, calculated amount vide CPPC/734 dated.[protected] as under:-
Monthly Pension 5502+1486 D.A.=6998/-

Arrears:[protected] Rs.14486
[protected] +Rs.17156
=Rs.31642
4. SBI chandani Chowk Despatched pension documents to SBI (Pension Link) TIS Hazari Court, Delhi for further action.
5. SBI (Pension Link) TIS Hazari Court, Delhi forwarded incomplete pension Documents to SBI (CPPC)Belapur, New Mumbai vide Pen /Link/2009/1209 Dated,[protected] without discontinuing the pension A/C, As such SBI TIS Hazari is still continuing pension from Delhi.
6.Though SBI (CPPC)Belapur making efforts to contact bank, SBI Chandani Chowk and TIS Hazari to discontinue and stop the pension from Delhi, But they give no response.

COMPLAINT

1.As stated in paragraph no. 3 above , 60% arrears , an amount of Rs. 4573/- has been paid less , which is injustice , when 40% arrears amounts to Rs.14486/-, the amount of 60% arrears will amount to Rs.21729/-, why Rs.17156/- why difference of Rs.4573/-

2. 8% D.A announced in March 2010 to be credited.
3.Pension should be discontinued from Delhi to enable SBI (CPPC) Belapur to continue and operate it from mumbai.
4. Your Employee Manager G.J.Patil should be dismissed from service being inefficiant harrassing Old -Aged Pensioners, Who has passed 20 years after retirement ,who created a financial loss for up & down Journey from mumbai to Delhi of Rs.2000/-

REQUEST

I REquest SBI complaint Branch to Justify me personally at my home on PRIORITY on my address:
62,The Greenpark CHS, Lodha heaven, Kalyan-shil Road, Nilje , Dombivli (E)

Respected Sir ,
I am living in vadodara city my place of residence is Tarsali near Makarpura. Recently State Bank of india open a Branch here in our area. For opening of locker account they want Fixed Deposit of 50,000 Rs. I want to ask u is there any rule for opening a locker account. And bank manager can demand for that 50,000 Rs. for fix deposit.

Please reply if possible.

Thanking you
Rakesh Patel.

Dear sir...

my name is Bashishtha narayan trigun my account no [protected] m from Bihar mine home branch is sasaram state bank of india. I have transaction problem.i was transaction in mine atm card (atm card no [protected])in 18july 2009 through the carporation atm. I want to take the 500rs but some problem was there dnt cm 500rs and no any recipet came.when i update mine passbook its shows cut 4000/-rs.and information is showing pay to double. I have give the complain 5 time in own home branch. But they dnt leasen me properly.. please sir care my problem and check my account and give my amount in my account.. my very greatful to u sir

Thanku

Respected Sir/Madam

I try to take Rs 500/- on 1-Apr-2010 from Kerala,Trivandrum,Sreekariyum Br ATM.
The transaction canceled automatically and I didn't get that amount.
But it cut from the account .
Details of transaction ATM ID : S1AN00668602 Time 20.38 CardNo 622018XXXXXXXX9
Response Code 059.


My account is in SBI.MG Road,Ernakulam,Kerala

I called them, but they told to contact the Branch which I am try to take money.

So I contact SBI,Sreekariyum but they are telling to submit request to SBI,MG Road.

Now I am in Quilon,
Sir May I know where I want to submit request.
For Rs 500/- I want to go both Ernakulam Office and Sreekariyum(Trivadrum) office.

Before 6 months Rs 4500/- debited from my account by same error of ATM counter.At that time I went to SBI Ernakulam branch,and they credit the amount after three days

Sir may I know how we believe SBI ATM .Also please do needful for these case
I try to contact toll free number[protected] but nobody picking the phone.

Thanks

Anish

Sir,
I have a SBI joint SB a/c vide No [protected] with e-banking facility at SBI, Chandipur(Code-11387), PO-Math Chandipur-721659, Dist-East Medinipur (W.B.). The user name / password given to me by my branch have been changed by me later and used by me. After few days, when I want to see the a/c statement position then it shown that the"invalid user name / password'. For this, I met with Branch Manager of my branch, he says nothing can do by me. Do the correspondence through email. Hence, I request your kind honour to open the lock and sent to me new user name / password to my email address / home address as applicable.
Thanking you.
Sincerely your,
Krishna Sankar Das
A/c holder