Hi i, arun kumar gupta, , one of the customer of state bank of india in Gulaothi branch(bank code-3641), UP, have given an application for using the net banking facility for my account in sbi on 12/07/2008, but till today, i cannot access or i can not log on my net banking facility, , , , my internet banking kit number is:[protected], packet no:34688, circle code:04, and the serial no:17;;and also my internet banking user id is 10568380; which sbi given me that day AND MY ACCOUNT NO IS [protected], , , , so, , , if the state bank of india will solve this problem and help me to access or to log on my net banking facility within 2/3 days, then i am highly obliged and greatly thankful, , , thaking you
Aug 14, 2020
Complaint marked as Resolved
In the month of February 2007, I took a SBI Credit Card being constantly persisted by a SBI Card agent. No sooner I got the card I got a call from “Royal Sundaram Alliance Insurance Company” for their Health Insurance plan, I listened the whole plan on the phone, the caller asked my family details, I asked him to come over to discuss the plan, instead a week after a received a whole kit of health insurance. During this period, my mother got seriously ill; she was hit by “Brain-Hammeorhage”. She was in hospital the entire following month March, 2007, As I am the only bread-maker in my family, I was acutely busy the whole march. I couldn’t get time to open that kit, despite of my efforts I couldn’t save her and she left us on April 29, 2007. Weeks after I managed to handle my home and office affairs, when I opened that kit I was amazed to see that they had given us the insurance, there were four plastic cards on which the names and DOB of my family members were written, there was a Form indicating that if we wish to opt for that Insurance Policy, we should Fill the form immediately, paste the photographs and send it back. As I was not convinced by the policy I ignored it.
I was again taken back, when I saw my Credit Card statement dated 17th March 2007, which reflected dues of 7960.25 indicating the various admin charges and the premium of the insurance company. The insurance Company without having my any written consent how can insure me against my will; they are not having any of my photographs or written consent.
I complained this to SBI department, they told me that “Royal Sundaram” approved us to debit money from your account and transfer to them, when I talked to Royal Sundaram; they told me that SBI people had asked them to insure me. I immediately asked Royal Sundaram to cancel the policy as it was against my will; Royal Sundaram assured me that my policy will be cancelled without any Cancellation Charges being levied as it was a genuine case.
But I received a letter from “Royal Sundaram” dated 22nd May, 2007 that my policy has been Cancelled and only Rs. 3475 has been reversed and rest has been deducted as Cancellation charges, since this outstanding amount is being reflected in my Credit Card statements, and my last statement of 17th Feb 2008 amounts to Rs. 9006.08.
I had not made any single purchase throughout, I mailed and talked to all the concerned officials of SBI but all in vain, no replies from them, moreover I am getting threatening calls from SBI to settle the amount, not only this, These SBI people have hired “Private Gundas” who come to my home at odd times and ask for settlement of money, making a impression of a debtor in the society as well as among by clientele.
Therefore it is a due request you to please look into this matter and do something needful at the earliest,
Thanking You,
Yours Faithfully,
C.A. Anil Kumar Agarwal
2, Kishan Nagar
Balkeshwar
Agra-282004
Ph. [protected] (Mon-Fri after 4 p.m)
[protected]
[protected]