Dear Sir,
By way of introduction, my name is Shalu and I am holding a savings account (A/c# [protected]-5) with one of your branch located at (Sushant Lok, Gurgaon, Haryana.; Branch code# 4449).
I would like to inform you vide this letter that I had tried to withdraw Rs. 10, 000 on March 8, 2008 from one of your ATM counter located at (Near Mianwali Colony, Saraswati complex, Gurgaon) but while doing the transaction, your server faced some technical problem and it came under break-down. Due to this technical failure, I could not receive the cash but it was debited from my account.
I have made several complaints to SBI but till date I have not received my money back. I would therefore request you to kindly look into this matter urgently and to take necessary actions to settle my account ASAP.
Thanks in advance for all your help.
Best regards,
Shalu Sharma
House #70
Anand Garden
Gurgaon, HARYANA
Mobile:[protected]
Aug 14, 2020
Complaint marked as Resolved