State Bank of India [SBI] Complaints & Reviews

Dear sir,
I went today state bank of india, seelampur branch to open a saving account in my name. I presented before the form checker duly filled Account opening form along with proof of identity and residence. But he denied to open my A/c by saying that i can not open an A/c in seelampur Branch because, i am resident of Brahampuri and directed me apply to the central bank of india seelampur Branch for opening of saving A/c or otherwise go to State bank of india Ghonda Branch.
And i also asked to Chief Manager, Mr. Rajbir singh reason for not opening of account. But he gave the argument behind it they have not the capacity to open further accounts, answer was not satisfactory.
Kindly assist me for opening saving A/c in SBI seelampur Branch as it is near to my residence and will be very convenient for me to do banking transaction with seelampur Branch.

yours truly,
Jitendra Kumar
X-10b/35b, brahampuri
new seelampur ,
delhi-110053
M.no- [protected]

TO,
THE CHIEF MANAGER
SBI CPPC,JC ROAD,PATNA

Sir,
I Bibi Aasma Khatoon a pensioner of your araria sbi main branch (code-0009) (a/c no [protected]) PPO NO-s//106200 would like to sy that i was continuously drawing my pension from your branch after my husbands death on 12 JUNE 2002 till september 2008.But after that my pension was stopped without providing me with any kind of notice.
I complained so many tmes to the branch officials and the manager but my problems were not reslved.they didnt take any action.i provided them with all the real documents but yet they are not taking any kind of action.at last i gave him a life certificate,a copy of PPO,PASBOOK and other documents and i was told that my pension will get started immediately but it did not go as per their words.after 6 months i was again told to submit the documents and i did and those documents were sent to CPPC Patna in our presenc and again consoled me that my pension will be started but again it didnt happen.

so i request you to please take some action in regard to my problems.
i will be highly condonned for this act of yours.
Thanking you.

Yousr truly
BIBI AASMA KHATOON
A/C-[protected]
PPO-S/106200
SBI BRANCH CODE-0009 ARARIA MAIN BRANCH

I got transferred my EPF pension from Naskik (maharashtra) to Chennai--detais are as follows
ref --MH/PF/PPIO-10947/622 dtd[protected]
PFNo--M H /11063/164
PPO NO--10947

I asked for a transfer to Chennai --payment at S B I gandhi nagar branch adyar chennai--20
A letter to this effect was sent to me and copy to the bank(ref-TN/MAS pension 2011 dtd .12/7/2011) I visited to the bank today to collect my PPO copy--.They told that they have not received any copy and simply directed me th indira nagar SBI--since you had mentioned this name(Indiagandhi nagar)in your letter even though this is a mistake. I went to Inditra gandhi Nagar SBI They mentioned that they are not connected and nothing to do---
Pl solve this problem A sr citizen should not be shunted like this Also i am a by-pass patient--Pl arrange my pension of Rs.526/---advise what to do--- pl reply

At Chennai--PPO no TN/MAS/00528068
Regds
V k Subramanian [protected]@yahoo.com Mob- [protected]

Sir,

ref : my SBI Credit Card Number : [protected]

I disagree with Transaction of $ 264 (apx. INR 12, 000 ) made on my card in the name of LAS VEGAS FURNITURE on 22 July 11, which is in USA.
However, I belongs to Nagpur (Maharashtra, India).
Temporarily, I have blocked my card.
Please do the needful at earliest, else I have to lodge complaint in Cyber Crime, India.

regards,

anand n khobragade
m#[protected]
Nagpur, Maharashtra, India.

I am Animesh verma and my SBI credit card no is [protected].
There were few questions about my payments and i triedup calling on sbi customer service but they put me on hold for 21 minutes and disconnected after that. Ihave also tried calling them before but got no response..is that the servise they are proud of?

Respected sir,

I have a SBICARD (credit card) number [protected], I booked a airline ticket but i have to cancel it later so i got the amount refunded back on my SBICARD Account but i already paid the statement so there was negative balance (Rs. 21534) on my account. so i called SBICARD customer care on 22 june and ask them to refund me the money by check. They said i would get it in my mailing address in 14 working days, then i waited till 10th july but didn't got the check so i called them on 12 july and they said that they have dispatched the check on 6th July so i waited till 16th July and called them again on 17th July, this time they said that they have actually dispatched it on 11th July, I asked them to provide the courier or mailing information but they didn't provide me and said that they would call me back with the information but no one called, i called them again today and now they are saying that they have dispatched on 22th July!

Sir i am very disappointed and fed up with their service and i just want the check back as i need the money very much. please see into the matter and help in solving my problem.

Sir,
I am an Asst Professor in National Institute of Technology Calicut. I applied for a Realty Loan as a first step to apply for a house loan. All the relevant documents were submitted. Even after One month the loan has not been sanctioned. I applied in NITC Branch of SBI near Calicut where the manager is one Mr. Rajgopal. The Loan is supposed to be sanctioned by Chief Manager Mr. Mohandas from RASMECCC, Kallayi Calicut(His Tel No: +[protected] . There was a legal paper verification, then site visit two times. All the norms had been fulfilled .Only loan has not sanctioned so far. We are totally frustrated . The attitude of the SBI Manager is such that costumer is often treated as buggers. I really doubt that some other banks might have hired the core officers of SBI and assigned them with a duty to take totally negative attitude towards the customers so that other banks may get better business from that locality. A new enquiry has to be initiated in this regard. We are going to move in the Banking Ombudsman and consumer court as it is already got in to our nerves.Frustration beyond explanation. Please dont approach SBI if you have any other option left.
Lijiya .A

SIR,
With due respect , I want to state that I had done the challan for the post of P.O of SBI for the exam which to be held on 24 july .I also got my admit card ,and went for the exam . unfortunately .i forgot to brought my original money reciept .I went to officers of SBI who was alotted there for the exam and request them to allow me to sit in the exam .But they denied .All the trial from my side was gone in vein.they said that it is noted beside the admit card that all is needed otherwise the candidate will debarred from the exam.
But to my surprised that ,at the same time a candidate came and told that he has forgotten his photo ID proof,but the officers told that it is OK , you can sit in the exam.When I said it is also beyond the rule ,they didn,'t listen to me

So , I want to say that why he has create the difference . RULE IS RULE .If they gave the excuses to that boy ,then why they didn't excuse me also .My 1 chance has gone.my money is wasted.

My exam centre was in
PG DEPARTMENT OF ECONOMICS,
NEW ARTS BLOCK
UTKAL UNIVERSITY, VANI VIHAR
BHUBANESWAR

With your highness, Iam waiting for your decision .

THANKING YOU.

Dear Sir / Madam,


Thank you for writing to SBI Card.




This is an escalation ID, request you to mention complaint number received from Helpline/ Feedback ID : feedback.[protected]@ge.com in

all your correspondence to help us track your complaint for speedy redressal .



Incase you have not contacted Helpline or Feedback ID for your complaint, we would request you to contact them for resolution.

In case o[censored]nsatisfactory response, you may write to Services.[protected]@ge.com with complaint number



This is a system-generated response to acknowledge receipt of your e-mail. The Subject line contains the reference number

allotted to your e-mail. we request you not to change the subject line in future correspondence. We shall revert to you with in 5

working days.



In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for

resolution.



Assuring you of our best services at all times.



Warm Regards,

SBI Card Team















Now you can manage your account Online from Anywhere & at Anytime by logging on to our website www.sbicard.com and " creating your User ID and Password ". Post registration you will have immediate access to the following features:

- View and Print your Last 3 Monthly Account Statements
- View your Latest Transactions / 1 Year Payment History / Outstanding
- Track your Total Outstanding Due & Payment Due Date
- View Account Status - Available Credit & Cash Limit
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· Pay Cash: - Walk into 3500 Easy Bill Merchant Outlets & Pay in Cash (Available in selected cities only)

· SBI ATM: - Pay at over 8000 SBI ATM with your SBI ATM / Debit Card.

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-----Original Message-----
From: Santosh Sonekar [santosh.[protected]@yahoo.com]
Sent: Saturday, Jul 23 2011 6:54PM
To: SBI Services [services.[protected]@ge.com]; feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Cc: divya.[protected]@ge.com [divya.[protected]@ge.com]
Subject: RE: Compalin for Threating Calls from sbi card side.

Hi,
I am still waiting for your proper feedback so that i can take necessary action about this matter.

Thanks
Santosh
23 july




--- On Thu, 21/7/11, SBI Services <services.[protected]@ge.com> wrote:


From: SBI Services <services.[protected]@ge.com>
Subject: RE:'CaseID=[protected]' Compalin for Threating Calls from sbi card side.
To: "Santosh Sonekar" <santosh.[protected]@yahoo.com>
Date: Thursday, 21 July, 2011, 6:14 PM






Dear Sir / Madam,


Thank you for writing to SBI Card.




This is an escalation ID, request you to mention complaint number received from Helpline/ Feedback ID : feedback.[protected]@ge.com in

all your correspondence to help us track your complaint for speedy redressal .



Incase you have not contacted Helpline or Feedback ID for your complaint, we would request you to contact them for resolution.

In case o[censored]nsatisfactory response, you may write to Services.[protected]@ge.com with complaint number



This is a system-generated response to acknowledge receipt of your e-mail. The Subject line contains the reference number

allotted to your e-mail. we request you not to change the subject line in future correspondence. We shall revert to you with in 5

working days.



In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for

resolution.



Assuring you of our best services at all times.



Warm Regards,

SBI Card Team















Now you can manage your account Online from Anywhere & at Anytime by logging on to our website www.sbicard.com and " creating your User ID and Password ". Post registration you will have immediate access to the following features:

- View and Print your Last 3 Monthly Account Statements
- View your Latest Transactions / 1 Year Payment History / Outstanding
- Track your Total Outstanding Due & Payment Due Date
- View Account Status - Available Credit & Cash Limit
- Locate Drop Box
- Reward point list
- Modes of Payment
- Benefit from the latest Online Offers....and much more.

Payment Options

You can now make payment(s) to us through 8 different ways.

· PayNet: - Click on pay net at www.sbicard.com to make your payment online from your bank account available with HDFC Bank, Citibank, Kotak Mahindra Bank, Axis bank PNB and IDBI bank

· Pay Cash: - Walk into 3500 Easy Bill Merchant Outlets & Pay in Cash (Available in selected cities only)

· SBI ATM: - Pay at over 8000 SBI ATM with your SBI ATM / Debit Card.

· Online SBI: - Simply log on to www.onlinesbi.com to pay your bills directly from your SBI Bank Account.

· Electronic Drop Box: - Please make cheque payable to your “SBI Card Number xxxx” (16 digit SBI Card number) & get on instant receipt. (Available in Bangalore City only Outstation cheques not accepted.)

· VISA Money Transfer: - Use VISA Money Transfer funds to pay your SBI Card bill. (Available for VISA cardholder only)

· Electronic Clearing System: - Authorize us to debit on account (Saving /Current) of any bank by filling an ECS Form. (Available in DELHI, MUMBAI, BANGALORE, HYDERABAD AND KOLKATA only)

· SBI Card Drop Box: Please make cheque / Drop payable to your “SBI Card Number xxxx”(16 digit SBI Card Number) Outstation cheques not accepted.





-----Original Message-----
From: Santosh Sonekar [santosh.[protected]@yahoo.com]
Sent: Thursday, Jul 21 2011 10:34PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]; services.[protected]@ge.com [services.[protected]@ge.com]
Cc: divya.[protected]@ge.com [divya.[protected]@ge.com]
Subject: Compalin for Threating Calls from sbi card side.

Dear Sir/mam,
My self Santosh,and i had a credit card of sbi bank.i was regular user of sbi card.few years ago some froud happend on my card,after this froud case when i got my statement then i surprised to saw my bill.after that i made a call to sbi card customer care and told all my story then they assured me that all charges would be reversed if your case is true.after 1 year i got a call from sbi side that there are some outstanding due on my card then i told my all story then again they assured me that they will update all my story and as soon as possible this matter would be resolved.
after 2 year in the month of june again i got a call of Mr jeetendra Singh from sbi card side at that time they told my that total outstanding of my account was 118457 after listing this thing i got surprised that how it could be possible.when i complained in 3 or more times in sbi card then how it could be possible.
again i told all story to mr jeetendra singh but he was not ready to listen any thing.then he starts argument with me.but i was ready to pay minimum amount to settel this card bcoz due to this card in future i am not able to take loan from any bank.here i never used this card but again i was ready to close this matter to improve my cibil ranking.
but mr jeetendra singh was not ready to listen any thing.according to him i have topay all outstanding to close this matter or to improve my cibil rating.but i denied the same.here i am ready to pay maximum 10000 to close this matter.but according to jeetendra singh i have to pay all outstanding.
After two or three days again i got a call from RBI LEAGLE DEPARTMENT by the name of Mr Amit Tyagi ([protected]), according to him within 24 hour i have to pay all outstanding other wise i have to go in jail with all my family members.
the main reason to sending this mail that RBI cann't interfare in credit cards recovery caess.one thing more that i never forget the voice of mr jeetendra singh,the voice of mr jeetendra sing and Mr Amit Tyagi was similar.here again i denied for the same payment bcoz this amount was not used by me then how i was liable to pay this amount.
then mr amit tyagi was starts to harresh me.i have all recordings of the all conversation which was happens through mr amit tyagi's number in my mobile.
they abused me very badly,according to mr tyagi(jeetrendra ) if i would not pay this amount within 24 hour then he will send police in my residence.
when i investigated this matter then i got to know that it could not be possible that RBI can send police for credit card recovery.
Here i am ready to settel this matter if you are ready to take 10000.but one thing more that i am also going to lodge a complain in consumer forum and banking ombusdman for this case that how mr jeetendra dare to call me by the name of RBI.
My card no is[protected].
i am also going to lodge a F.I.R in police against mr jeetendra/mr amit tyagi.

Now finally i want proper feedback from your side so that i can resolve this matter as soon as possible.


Thanks,
Santosh
21 july 2011

Sir,
I have taken a personal loan from SBI in the year 2008. So far i have never miss the EMI payment on my loan.Although outstanding amount is still there,some additional over due amount of Rs 9338/- has been generated.Without prior intimation to the individuals the bank has sent a report to CIBIL.How and when that amount is generated is not known and due to that i am included under CIBIL defaulter list come to know when i approach Axis bank for another personal loan .
I approach SBI for the same but proper response is not given by them. So,kindly help how to get ride of my name from CIBIL defaulter list.Hoping your kind help and guidance to handle the situation.

with regards,
T Mangkhothang,
VIP,Borjhar,
Guwahati,Assam-15

SBI ATM COMPLAINT
Amount deducted but ticket is not booked.
I booked my e-ticket for DEORIA TO LUCKNOW in KRISHAK EXPRESS for 28/8/2011 on[protected] i made payment through my ATM card for 664. amount deducted but i have not recieved e-ticket.
Kindly refund the same. Below is my sbi account summary

NAME-MANISH KUMAR GUPTA
BRANCH-NEW COLONY BRANCH DEORIA PIN NO.274001
A/C NO.-[protected]
ATM NO.[protected]
AMOUNT DEDUCTED-664.00INR

Revision of Family Pension in respect of Smt. Shankuntla Devi PPO No.54030/S/Pb/2010 Account No.[protected].

Sir,
I am drawing Family Pension after the death of my husband from SBI,Branch Dhanauala Distt. Barnala
1) You have not revised my Pension even repeated requests have sent to you through Branch Manager SBI
Dhanaula.
2) You have not paid me arrear of 43 months which is due to be paid in 11/2010
3) The payment of arrear of Revision of Pension is still pending.
4) Dearness allowance santioned vide Pb.Govt. letter No.3/20/2010/3FPPC/1203 dated 4.10.11 is not paid to
me from Oct. 10 to December 10.

Requesting immediately action to pay the arrear and revised the pension. Shankuntla Devi

We have a fixed deposit with SBI Chengannur Kerala, By mistake we were not able to renew it on time, When it came to our understanding we approached the bank but the bank hither to is not responsing to our request.Always gives the answer they will find it and inform.
Since more than three years we are approaching the bank and same is heard from them.
It is sure that the one in the NRI section has done a fraud, and that is why he is insisting us to close an older saving account with IRS 28000, where we had no
balance for long years

Please help us to get our money back with interest.
I am sending the copy of the fixed deposit certificate

My address
Joy Joseph
Mundukottackal house
R.S. Post, Thiruvalla, Email. [protected]@hotmail.com
Tel.[protected] or Mob. [protected]

Sir,
My account number is [protected], I lost my ATM card so please locked the transaction by the card and reissue new one, please do it soon as possible....
thank you......

1-my self EX AIR FORCE SGT RAJKUMAR SHRIVASTAVA having pension account number [protected] in sbi main branch maharaj bada GWALIOR, MP.My pension revised by Airforce wef from 1july2009 2- as per Air force my pension fixation should be done as per table no 112a s my self X GP diploma holder last basic as per MY PPO NUMBER 08/14/8/02109/2004 is RS 2463 IN 20 YEAR 8DAYS SER I SHOULD BE FIXED AT BASIC RS 7206 which bank has not done they have done fixation as per table number 111 which is not applicable to me as I AM X GP DIPLOMA HOLDER SGT SER RENDER 20YEAR 8 DAYS at the time when I left Air force issued diplome now enhanced to equivalent to degree which I received along with covering letter is attached for your reference 3- with this regard I have given written application to bank on 7 sept2010 and raised my issue in pensioners meet visited at sbi bank met with dealing person mr Prajapati who has despatched my application same is attached for your reference 4- my friends having account in other banks pnb.central bank all got revised within 7 days here PPO. also attached for your reference in this case nothing done approx year going to be passed hence bropught this matter to your knowledge my mobile number is [protected] and address is LIG-950 Darpan colony Thatipur GWALIOR MP 5- attached PPO /table 112 ,APPLICATION GIVEN AT SBI , DIPLOMA WHICH IS NOW ENHANCED TO DEGREE RECEIVED RECENTLY all for your reference , kindly do needfull i will be thankfull to you

I had applied for a home loan in SBI homes through SBI HEK branch, Trichy 14 to RASMEC, trichy which processes such applications. i had submitted the application in july/august 2010. SBI authorised engineer visited the place within 2 weeks. Then lawyer called me with my original documents. There started the problem. The lawyer literally harassed me and made me go to his office for 7 times in a span of 3 months to no avail. The lawyer sent his opinion stating that he needed some documents. Even on furnishing the same, he called for some other documents next time. this continued for almost 7 visits. I literally wanted to commit suicide because of the non-transparent dealing by the bank. The lawyer would demand a letter from SBI to process the papers, SBI would say that they had personally talked to the lawyer. This harassment/negligence by SBI continued for months together. After sometime, i got fed up and asked for withdrawal of my application. only then a week later, SBI home loans came for verification. Officials from RASMEC, lawyer and Local branch gave lots of assurance to process the application. Inspite giving them a week, my application was neither accepted/nor rejected. In the course of time, i had lost the application money of around Rs. 11000, which they did not have any decency to refund me. neither did i get any consolation letter from SBI nor refund.

In this era too, SBI is behaving such way.

TO,
The Branch Manager
State Bank Of India
Lalitpur (U.P)
Subject – Amount Deduct from account
Account No. [protected] . S.B.I.LALITPUR
Card Number -[protected] and Avail Bal 25815.00 /-
Adds - PNB Tuna Chowk , lalitpur
1. TXN NO. 1921, ATM ID W1029900, Response code - 072, time - 13.17, date - 17/7/11, withdrawal saving amount 10,000/-, unable to process but Withdrawal amount deduct from account.
2. TXN NO. 1922,ATM ID W1029900, Response code - 072, time - 13.18, date - 17/7/11, withdrawal saving amount 10,000/-, unable to process but amount 10020/- deduct from account.
3. TXN NO.3895,ATM ID N2029900, Response code - 072, time - 13.21 , date - 17/7/11, withdrawal saving amount 10,000/-,Txn Declined but amount 8 /- deduct.
4. Bal Inquiry
TXN NO.3896,ATM ID N2029900,Response code-000,time-13.22,date-17/7/11, Avail Bal 5787.00
Kindly look in this matter, I will be very thankful to you.

Thanks & Regards
Madhavi Verma
D/O , Dhoo Ram
Near B Kabin
352 G, Nehru Nagar
Lalitpur (U.P)
Pin - 284403
Mobile No. – [protected]
Email adds – v.[protected]@yahoo.com

On termination of agreement with Motilal Oswal Securities and SBI the migration of trading account was to be done by SBICAP Securities Ltd free of cost. They first refused to open trading account free of cost but after lot of communication they agreed to do so. Now they have refused to process the trading account opening application saying that I was not 1st holder in savings account. I insisted for any guidelines in this connection by any authority, which they could not do so.

Now I wish to complain the matter to SEBI, but unable to find where and how to complain. Can anyone guide, please

Thanks

Sunita Gupta

not able to lo-gin with the username and password provided by the bank
i have been provided with a username and password to access the online banking at the branch- sitarganj But i am not able to lo-gin even for the first time. Kindly help me..and do let me know if you need any further details. i am facing other problem that i am not able to transect ion from my account.
Name- istyak ahmad ansari
A/C no.- [protected]
branch- sbi sitarganj

sir i have mobile recharge110RS through net banking but deduct my account balance but msg to failed due to invalid amount oxitrans id[protected] dated 15 july to time another id[protected] same date 110 RS my account no[protected] total 220rs deduct my account pl.this issu solved me thxs.