State Bank of India [SBI] Complaints & Reviews

I went to an ATM of ICICI Bank (New Howrah Bridge Branch) and want to withdrawl 9000 rupees from my SBI Debit Card dated 30.08.2011 at 12.25 pm approx, but ATM shown is ERROR NETWORK! then i cancel botton press and go out from this ATM. my account in SBI Ruby Park Branch [protected]

I am invester a SBI Magnum Global Fund -G Folio No. 8912574. I am not receiving my statement of account since long. It is requested my statement of account may please be forwarded to me at my E-mail address [protected]@ymail.com

Dear Sir,
I have the honour to state you that with the other huge number of customers, a group of Lawyers of Gauhati High Court who are also the office bearer of CONSUMERS’ LEGAL PROTECTION FORUM had to face an unwanted situation in SBI Panbazar Branch, Guwahati, Assam on 29th August, 2011 around 2.30 p.m. The gentlemen went to your Bank to deposit challan. With the other customers, the groups of lawyers also had to wait more than 1 hour in queue. Around 2.30 p.m. Mrs. Manowara Begum who was in the counter at that time rudely announce that she will not take any further challans that day. She rebukes the customers very roughly and starts shouting abnormally. She throws all the challans which was deposited in the counter to the floor of the bank. The customers who were waiting for more than one hour for depositing challans asked the lady about the reason of none excepting the challans. Then she misbehaved and humiliates the customers openly in such a way which I can’t describe in my language. She left the counter after creating an unwanted situation.
On behalf of the all deprived customers the group of lawyers filed a written complaint to the AGM of the said branch after facing the vigorous situation. In this connection I have to inform you that this is a common scenario which is created by that vary employee of your bank frequently which harassed the customers. Kindly take it a formal complaint and the action taken in this regard may be intimated to us. Thanks.

SAMYA BHARADWAJ
Director
Consumers’ Legal Protection Forum

Sir, On implementation of 6th central pay commission PDA, State Bank of India, has fixed my basic pension to Rs. 5568/-P.M. plus relief as applicable. However, in due course govt. has issued another letter dated 14 Oct 2008 regarding revision of pension of pre 2006 pensioners. As per the govt. letter of 14 Oct 2008 my basic pension would have been fixed to Rs. 6545/-P.M. During retirement my basic pay scale was Rs. 1400/-P.M. and the same has been revised in 01 Jan 96 to Rs. 5000/- On implementation of 6th central pay commission, the pay scale of Sub Inspector has been revised to Rs. 9300/- P.M. + 4200/- . In this way 50% of basic pay is Rs. 6750/-P.M. for maximus 33 years of service. However, in my case I have served 32 years and my basic would have been fixed to Rs. 6545/-P.M. plus relief. My pension details are as follows:- PPO No.CRPF/88/763/RP/PA[protected] Pension Account No. [protected]
your faithfully

(Gamal Singh)
Retd. Sub Inspector from CRPF
Vill- Nandpur
PO- Chilkiya
Dist- Nainital
Uttrakhand

Sir, I have made request to SBI Majkhali Dist - Almora on 25 Jul 2011 regarding life time arrears. The details of pension are as follows:- PPO No. F/BC/005037, A/C No. [protected] A/C No. of late husband Shri Rajendra Singh Mawari [protected] Bank code No. 7647 Amount of pension sanctioned Rs. 5370/-P.M. plus relief. On implementation of 6th central pay commission my husband's pension would have been revised to Rs. 8091/-P.M. plus relief as applicable. However, bank has not paid pension as per the govt. letter of 11 Nov 2008. In this concern I have made many requests to bank but still no action has been initiated. It is further submitted that my husband has been passed away on 26 Jul 2009.
Yours faithfully

(Hema Mawari)
W/O Late Shri Rajendra Singh Mawari
Moh- Shantikunj Galli No. 5
Lakhanpur, Ramnagar
PO- Ramnagar
Dist- Nainital - 244 715
Uttrakhand

This is Suryanarayana and I have issue with SBI regarding recredit of amount.
Actually i went to "Univercell Mobile Store,Main Road,Rajahmundry" and purchased a cell using my SBI Debit card on 17th july 2011..Due to server problem amount Rs.1500 was debited from my account but not credited to the merchant's acccount...I have intimated my banker (SBI,Jangareddigudem) about this issue one month ago.And i have also forwarded this issue to customer care on 10th august 2011 at 3:15pm..Till now i didnt got my money back..
Details of transaction:
My SBI savings Account Number:[protected]..
Transaction Date:[protected]
Merchants Acccount Number:[protected].
Merchants machine number which i have swiped my card: 8460N11F[protected].(8400)

30/8/11

To
The Branch Manager
( AC Public Information officer)
State Bank of India, Mangaon Branch, Raigad

Subject: My application dated 1/8/11 under RTI act for getting information regarding home loan

Reference: MAO/II/R-IV/RTI/JST/7, dated 22/8/11

With reference to my RTI application, I had requested to issue me the documentary attested information as per my application 1/8/11. I had also requested in RTI application that the information will receive me in person from your office.

But, today Monday, 29/8/11, I received only two pages (photocopy enclosed) postal information without any documentary enclosures from Sanpada Branch, which is not related Branch for getting the proper information and documents.

In your office, personally you had been narrated that the rules and regulations for sanctioning the home loan are different for different categories customers like ordinary people, bank employees, defense employees, SC/ST persons, etc.

No documentary information is received me as per raised question in RTI application. So, request for getting the documentary information within 2-3 days in person.

Yours truly,


Dr. V. J. Bansod
Ac/No. [protected]
Assistant Professor (pre-revised)
Dr. Babasaheb Ambedkar Technological University
Lonere - 402103


Enclosure: As per above.

My SB A/c No. [protected]. Deliberate harassment by State Bank of India, Cossipore, Kolkata Branch.a
Branch. My PPF No.[protected], balance on 31.5.11 - Rs.437767.78 with the same Bank.

For your kind information that I was not at all aware if there is any time limit for cash
deposit/withdrawal had been implemented in SBI or not. I am a West Bengal Gov. employee,i.e. R.G.
Kar Medical Hospital Hospital which is regarded as emergency services. Anyway, on 5th July
2011, I had deposited a cheque for Rs.1,12,000.00 drawn on Baranagar State Co-operative Bank
Ltd (transfer from my own a/c).After about 10 days from the date of deposit, as I saw no credit to my
A/c with saied SBI, Cossipore Br. I had to rush there for inquiry and I was told that as I did not make
full signature on date manually corrected and therefore,the cheque could not be sent for clearing. I made the modification as required by them.
Again after another 10 days, I was surprised that till that very date, no credit was given to my a/c,
again I had to rush SBI Cossipore branch for inquiry and I was told that my full signature is also
required on the deposited cheque. Strange phenomenon,and peculiar way of client harassment.
Anyway, I again made the modifications as per their requirement. But to my utmost concern even
then, no credit was made.
Again I went on to your branch and I was reported that my account was blocked as I did not operate the
account for 3 (three) preceding months. I had to rush back and deposited all possible address proof
as also my identity documents. Then again, after about 10 days, I went to the said branch and I was reported by the SBI Branch that they mailed a courier which was returned undelivered with the reason
"address not found" which is out and out false and malafide as because atleast a person always remains in my house during 24 hours of a day. Under such false report, they refused to do the needful and
I was advised that courier would come to my house again (may be within a year or so) and till then, my account remain blocked..
I went on to talk with the concerned manager but manager only said that he cant do anything and whatever one "MR. CHATTERJEE" says that will have to be complied with.
Is this the way of public harassment by State Bank of India,
Cossipore. I had the PPF A/c in SBI, Stephen House Branch, Dalhouse, Kolkata 700001, transferred to their Cossipore Branch only because the same is near to my house. But unfortunately I nver received any short of client-harassment in their Dalhousie Branch what have been experiencing in the Cossipore, Kolkata Branch of State Bank of India
However, I got the deposited cheque returned from the concerned branch.Hope that my account should be activated immediately and such further harassment to the customer should be stopped.
All xerox copies of required documents were submitted to their helpline.
SABITA MAITRA
87/51, A.K. MUKHERJEE ROAD
KOLKATA 700090

MOBILE NO. [protected]

I paid an instalement of housing loan to HDFC Ltd.vide CHEQUE NO. 713528 DATED 14/07/2008 for Rs 25851.The said cheque was presented to the clearing on 17.07.2008 to SBI, Chenikuthi branch, Guwahati. But the bank branch returned the cheque to HDFC stating that there was insufficient fund in my account. However, I immediately checked my account and found the there was enough money in the account to honour the cheque. I enquired from the bank and they informed that I had made a minor error in writing the account number in the cheque and therefore they opened an account of a different account holder which showed an insufficient fund and therefore they returned my cheque . This led to entry of my name in the CIBIL defaulter list for which I am getting a lot of harassment in getting credit card, loans etc.Besides, it is the responsibilty of the bank to print/stamp the account number in the cheque, not by the customer. The AGM,SBI, CCPC, Guwahati has already written to CIBIL informing about their mistake and requesting the CIBIL to withdraw my name from the defaulter list. However, CIBIL has not yet responded as per the information given to me by the AGM,SBI, CCPC, Guwahati. I do not know how my grievance will be redressed now.
J. Deka
AAU, Jorhat, Assam

Sir,

I received the statement of SBI Card No.[protected] at my address i.e. House No. 1652, Sector-70, Mohali dated 20/07/2011. I have not received any card of such no. at any point of time as I have not applied for the same in the recent past.

Kindly look in to the matter and advise me suitably.

O.P.Indal

Non-Holder of Any credit Card of SBI

SBI Prasantnagar. Uppal branch code. 6557.Hyderabad.A.P.500039.

Dasarath.RD.A/C.No.[protected].

maturity amount as per bank in pass book Rs.170875.45.paisa
received amount Rs.165940.00.
R.D Transaction through my a/c no.[protected].
As per bank statement late payments made. Whereas my a/c had enough amount for transaction.Banker made delay in transaction. Why should I Get less payment.

State Bank of India, Centralised Pension Processing Centre, SBI Chandni Chowk Br Premisis Chandini Chowk, Delhi, Pin -110006 Complaint - Non-receipt of Pension. PPO No:[protected]






Non-receipt of Pension & amount of Commutation. PPO No:[protected]
The Central Pension Accounting Office, Government Of India, New Delhi, had issued my PPO No[protected] vide Diary No. PN31107230 dated 09/05/2011 to the Manager, SBI, Centralised Pension Processing Centre, SBI Chandini Chowk Br Premises Chandini Chowak. Even after three and half months I am yet to receive my Pension & amount of commutation which was supposed to be deposited at my paying Branch--- SBI, Malviya Nagar, Jaipur Branch, SB A/c No: [protected].. My repeated inquires at SBI Branch No-0006912, Malviya Nagar, Jaipur (where I have my pension account) about the receipt of my pension have fetched me the "standard reply" ----- please go to the SBI, Main Branch, Jaipur and inquire about your pension status. Now with no regular income how am I to maintain my family? How many days/months/years I have to wait for the pension to arrive? Government of India had been kind enough to set up these facilities so that the pensioners' quickly receive their due pension. My earnest request is to please speed up the "process" so that it does not get "processed" in the "processing Centre" too long. If there are still "more formalities/paper work" left to be done then kindly inform the same.

I have taken home loan at fixed rate of interest of 8%pa, but after one year without informing me it raised to 8.25%pa. when i asked from manager of the bank he told me that it is the policy and automatically it will raise after some stipulated time. then i mke online complaint vide CC[protected] on 19.8.10, CC[protected].11.10 & CC[protected].06.11 but i received only yhanks from the site nothing else . so please look into the matter and contact the concerned bank for resolving my issue.

SIR MY SBI ATM IS NOT WORKING PROPERLY SO I WENT TO SBI BRANCH AT BEAWAR EVENING BRANCH AND REQUEST FOR REPLACE THE ATM CARD THE INCHARGE DID NOT COOPRATE ME AND SAID IT IS CHARGEBLE SERVICE IF YOU ARE AGREE TO PAY 220/ WE CAN REPLACE WHILE THE CARD IS NOT PROPERLY WORKING IS IT THE NOT RESPONSIBILITY OF THE BANK FREE REPLACEMENT.KINDLY REPLACE IT FREE.
GEETA SINGARIA
SB A/C NO.[protected]
BANK & BRANCH >SBI EVENING BRANCH BEAWAR
BRANCH CODE 4668

Hi,

I need your help urgently..My credit card was closed and suspended in year 2006 and i went out of this country.Recently when i came back i got to know that there were some outstanding(1000 Rs) dues which got accumlated to 28k Rs.When i called Customer Service in late July 2011 they asked me to pay 8830 Rs as settlement and informed me that my account would be settled in 5 working days and will become 0 balance account.since then i have been calling daily to customer service and no body knows the status.Daily they tell me they will log a complain and arrange a call back with in 5 working days.....I never receive any call..its been more than a month now...I am really fed up now and dont really know how should i approach this...This has comeup on CIBIL record and due to this i am not even able to apply for auto loan...Please understand that i am family person and need resolution of this ASAP so that i can fulfil my needs...Please help....

Card Details:

Card Number#[protected]
Account Number#[protected]
Request Number#[protected]
Address:B104 Mount N Glory Near EON IT Park
Kharadi Pune MH 411014
Mobile[protected]

Thanks
Pawan

Dear Sir,

Credit Card No: [protected]

Name on Card: Gaurav V Kakade

I am really tired of the calls I am getting from SBI Card for various officers. These calls get on my Office landline where it is supposed to NOT. I already requested before this that I AM NOT AT ALL INTERESTED IN ANY OF YOUR FORTHCOMING OR EXISTING OFFERS. So I requested Do Not Disturb service, but what does it mean "Don't Call on Mobile and also not on LANDLINE". But I think your illeterate telephone operators don't understand this. Why the hell should I talk to you people if despite of my several requests you are calling me . . . . . I am not your servant to listen everything from you. So just don't dare to call me any where neither on mobile not even on office landline. Please don't let me go into the consumer court and give a legal notice to you.

I am really upset of you people. so just keep this in mind. Despite of my 'REQUESTS' if still I get calls from you, then I won't be responsible for my any further abusive words and actions. To hell with your service and to hell with your offers. Just get lost from my privacy.

Dear sir,

Sub: Statement for Card No, [protected]

I have informed So many time on the back side of chq. onpayment time but till today I have not rcved any statement at my West bengal address, can u pls registered and I have alredy shifted from Gurgaon to Howarah but payment and purchased not stop so pls.amend and send the statement on my address and email to me on below mentioned address;

Email - [protected]@yahoo.co.in

Address : 38/1, Rammohan Mukherjee Lane, Near Manditala, Shibpur, Howrah - 711 102.
Mobile No. [protected]

Sir/Madam,

Being a SBI customer, I have been maintaining a Savings Bank A./c vide No.[protected] since 4 years back. Subsequently, I had made 3 nos ( TD A/c Nos. [protected], [protected] and [protected]) of Fixed Deposit of Rs.100000/- each aggregating Rs.300000/- at contractual interest rate of 10.5% p.a. on 21.11.2008 of which date of maturity was 18.08.2011 and aggregate maturity value was Rs.398688/-. After maturity, I visited the Sahagunj branch of SBI for renewal of the abovesaid TDs. While receiving the renewed TDs today on 24.08.2011 it was observed that instead of matured value of Rs.398688/-, it was renewed only Rs.389451/-. While asking the reason of reduction of maturity value, I was told that TDS of Rs.9237/-over a period of 3 years has been applied. I clarified that I am a non tax payer and housewife by profession. As per IT Act, as I could not submit form 15G ( though there was no intimation from bank regarding deduction of tax), bank has deducted at source, as I was told by the Deputy manager of Sahagunj Branch. Then I pleaded that, ok, as Tax has been deducted at source over a period of 3 financial years viz. 2008-09, 09-10 and 10-11, why not a single TDS certificate under Form 16A has not been sent to me/my recorded address nor intimated prior to deduction of tax also, despite my PAN ( No. APGPM1715B) was recorded since long back in SB A/c linked with all the TDs. Deputy manager told that there is no way of refund by submitting return for claim to IT dept for FYs 2008-09 and 2010-11 as SBI is unable to give Form 16A for the relevant period, however for the tax deducted for FY 2010-11 may be provided which may take time till end of Sept, 2011 and I was advised to meet after September, 2011.
In view of the above, I am surprised of such kind of dilly-dally service in todays banking age. I want immediate redressal of my greivance and compensation of monetary loss for defecient service of the concerned employee/s of the Bank.

Regards,
Mitali Mondal
( From the Desk of R.K.Mandal, AGM, IDBI Bank)
House No.39, Keota Latbagan, P.O.Sahagunj,
Dist: Hooghly, W.B., PIN-712104
Contact No: [protected], Land Line:[protected]

Name : Narendra Soni
Address-C/O.Anna Kondre, Plot No.-17, Hingre Home Colony, Karve Nagar, Pune-411 052
Account Number: [protected]
Branch Name: VIMAN NAGAR BRANCH PUNE

Email : [protected]@gmail.com
Phone No :
Mobile No : [protected] / [protected]
Product : ATM Service
Complaint : Account Related - ,Cash Withdrawal (6000 rs.) Single time but money debited twice time to Account by ATM Machine.
Message : I have used the SBI Bank ATM-TILAK ROAD Pune on Dated: 23 AUG 2011.
I have withdrawal 6000 rs.single time but money debited twice time to my account means 6000+6000=12000 rs.

This type event second with me by SBI Bank, I am very frustetid to SBI Bank and thinking to close my sbi account if SBI will not return my money as soon as posible.

I lodge a complaint with local bank manager in writing mail with Internet Banking Print Screen by mail.

Kindly do the needful as soon as posible for realise my money .

Yours Truly,

Narendra Soni

[protected]

we hold current acount in name w p tibdewal a/c [protected] statebankofindia br code 02176 town SHEGAON the bank employee casher name M.B.JASWANI in br shegaon he use very abuse and rubbis word while cash transaction and properly respect with me and sir not me enough he is do this thing evrycustomer this happen daily in this branch his behaviour is very rud and very bad so sir requesting to take some action against him AND ALSO HE TELL I WANT THE CUSTOMER TO COMPLAINTS AGAINST ME ANYWHERE .


FRM
W.P.TIBDEWAL
[protected]