[Resolved]  ShopClues — It always shows procurement delay

ShopClues — TOO DELAY ORDER

HELLO
LAST SUNDAY I ORDERED TWO PRODUCT USING NET BANKING FROM SHOPCLUES, STILL NOW THEY DONT TELL US ABOUT PRODUCT SHIPMENT DETAILS, WHAT A CHEATING ATTITUDE, MY ORDER IS 1698299,1697951... EBAY AND FLIPKART SO WAS GOOD. PLEASE FRIENDS DONT BELIEVE SHOPCLUES, DONT GET TENSION IF YOU NEVER BUY SHOPCLUES ....

Dear Suresh,

We are sorry for the inconvenience caused to you. Due to the unavailability of the product at the respective merchant, the same has been cancelled. We tried to procure it for you but in vain. We have initiated the complete refund of your order. The credit will reflect in your bank account within 10-15 working days.


Regards,
ShopClues Support

I had ordered hand free for apple 5 in shop clues on 31st Aug. And order id is 19549597.But still there is no status for this product. It always shows Processing - Procurement Delay from Merchant .Reorder this order can wait for 2 days.I can wait for 5 days.Cancellation Request Cancellation why, i need it so i order it if merchant is failed for fulfill my order then it is part of your duty purchase from market and ship to our shipping address as per in your record.

What is meaning of these yaar, And why customer care executive not pick up calls .Please tell me the Status of my order details are mention below .

19744677
Order Number
03 Sep 2014
11:42 PM
Order Date
Processing - Slight Procurment Delay from Merchant
Order Status as of 05 Sep 2014, 03:19 AM

I have ordered an internal hard drive on 9 September 2014 from SHOPCLUES I am not able to track my order and it was really urgent.

ODER NUMBER[protected]
9 SEPTEMBER 2014
15:03

if you are not able to send it within 2 day please return my money back i will buy it from a trusted and reliable site...

I order whey protein on 29th Sept 2014 and estimated date of delivery was 7th or 8th October with order number 21584519. Its already been more than 8 days since online status shows as processing and procurement delay from merchant. There is no reply from customer care executive even after request. Shopclues is very bad and I dont recommend anyone to buy anything from this website. This was my first and last experience with this website.

Hi Shop Clues is the worst ever Online site which i strongly recommend not to try for...there wont be any reply properly from them...when we try to reach the Customer care we can only hear a song...saying everything on Wholesale price...but the customer satisfaction is most important to any shopping site if they want to proceed further. My order number is 22348693 I ordered a mobile on last Wednesday. But they promised to deliver the product max by 2 to 3 days when i see the mail from them on Friday they say it as "Procurement Delay from Merchant"... I ask them direct why they promise in fake when the merchant does not have the product with them...wont they check the availability of the product before they market..The Customer care is a lot hell it takes nearly 20 mins to reach them if we are lucky to be connected to them and best answer from them is very rudely saying that we would send you a mail in two days that the product might receive within 3 to 5 business days that tooo not confirmly...they say this also just in a flook...So this is my worst experience by any shopping online site. Never ever shop online on SHOP CLUES...

hi
hello i have ordered 24 oct 2014 my order number 24459659 but still no status for this product it always shows processing and procurement delay from merchant
please find solve this problem

Hi...the worst thing about shop clues is the custCust.care do not respond...there is no no.available.and the email is not enough to get any information.it was way better with flipcart snapdeal and even jaboong was way better.

Hi

I have ordered one product 15 days were already completed still from starting day onwards its showing processing and procurement delay from merchant.

This is very very waste E-Commerce site among all the waste sites. Even they didn't give any updates.

Please don't go for shopclues.

Shopclues is one of the biggest cheat site in the market. You can see how people are suffering by reading the above posts. I too became a victim. I have ordered a Shoe and its order number is 37523911. It is showing that procurement delay for the past 10 days. There is no help from the customercare side. I don't know what these people really aim for... My strongly suggest you not to buy in shopclues. If you try to buy, you will also be writing a post here.

Hi,

I had ordered a watch and id 49689849 and still it is in delay.Please, do send fast immediately.

I have ordered an Himalaya Oil Clear Lomen Face Wash 150Ml (Qty-01) on 23 May 2015 from SHOPCLUES
I am not able to track my order and It is showing that procurement delay for the past 04 days. There is no help from the customercare side.
ODER NUMBER[protected]
23 MAY 2015
04:58PM

So many people here writing about slight procurement delay. I think Shopclues have few phony online merchants created by themselves. Those merchants offer deals at unbelievable prices that everybody falls for them. There is a catch though, merchant would not allow cash on delivery. Game starts here. They charge us money upfront, promise 10-15 days for delivery, delay our order with "Slight procurement delay"gimmick, then cancel our order and return our money. They basically use our money for almost a month and they do it with thousands of people everyday who fall for their low price catch. IT IS FRAUD.
I bought an LED Tv 4 days ago which is still being sold by the same merchant. For my delivery I am getting "Slight procurement delay" message. How other people are going to get Tv who bought in last four days after me if they don't have one to supply me. WE NEED THESE ONLINE SITES TO BE ANSWERABLE TO CUSTOMERS AND THERE MUST BE A LAW SUPPORTING ONLINE BUYERS.

I have ordered a reach smartphone vide order No89899925 dated 10.4.16, I have paid the money in advance.But shopclues didn't ship the product. They informed me about there very common procurement delay. But they still displaying the product having same marchant and confirmed booking and receiving advance payments for the same product. Their business motivation is nothing but to cheat innocent people. Shopclues businesses systems are not transparent enough. There must be a regulatory authority like SEBI to protect the innocent customers from the online shopping sites like shopclues.If a customer booked an ordinary small valued product from shopclues.com then they ship the product through a reputed courier company having office at the customers locations and collect the money immediately. But when a customer booked high value product and pay the money in advance then shopclues rarely delivers the product. Shopclues try to cheat the customers if the customers are not so conscious. In case of conscious customers sometimes they delivered the actual product to the customers or refund the money without interest after repeated efforts from the customers. They never reply the email of the customers. They never receive the phone calls of the customers. They only contact the customers if there's any needs for their own benefits. Online shopping sites like shopclues must be banned by the Government. The suffered customers should be contact to the office of the Prime Minister of India for banning such online shopping sites specifically the Shopclues so that necessary action must be taken against them like Sharada and Sahara .

Shopclues.com — not delivered item

my ordernumber 46052705 tracking number [protected] double bedsheet purchased in aprial not yet delivered [protected]@gmail.com [protected]

Shopclues.com — Shopclues not ansersing on return product .

I have purchased shoes on shop clues . the shoes size is not good and not fit to my legs . So i was requested to shop clues for return product. But they are not answering . my Order no 49234039

Shopclues — order cancel is selfie stick

Please cancel my order no.50413439 Product is selfie stick

Damage

I had placed a plated necklace set, Order no.42611287, But it has dammage, I want to return it.

getting a different courier

Order no:36664345 we buy wafer sunglasses we got aviator sunglasses I want refund.