Snapdeal.com Complaints & Reviews

Sub: Poor quality and bad service from Fish Zone

This is to inform you that I, Shoma Chaudhuri, purchased a coupon from your website related to a Fish Bowl with 2 gold fish. However, when i went to the store to take delivery of the fish, one of a the fish did not seem fine, despite repeated questions inquiring about the fish health i was told they were of best quality. Unfortunately, the unhealthy fish died on 4th and the second one too died yesterday.

After several attempts to contact Mr.Aqueel Khan of Fish zone, i was told that they do not take guarantee for the quality or life of the fish they are selling.

I am extremely disappointed with this poor service and nonchalant behavior of the dealer and to add to that i did not receive back any communication from Snap Deal despite registering my compliant and being assured of a call back with four hours.
This is complete disservice to a first time customer .

I believe it is imperative for the dealer to have written in the voucher that he neither takes guarantee for the quality or life span of the livestock he is selling. I am tempted to take legal action against the dealer and will make sure to tell everyone of the bad quality and non responsibility towards the consumer.

I hope that if not replaced with better quality of gold fish within this week, I am refunded the amount Rs. 250. I payed else I will be forced to make sure that these kind of wrong sellers receive punishment and disrepute they deserve along with your company that does not properly check the standards required from these rouge dealers for an online shopping company.

Hoping to receive a prompt response


Best Regards

Shoma Chaudhuri
Legal
Development Division
CSR
(M) [protected], [protected]

SNAP DEAL scam, SNAPDEAL deducts extra money, SNAP DEAL hidden charges.

Snap deal had an offer for total value of Rs.299 and we had to pay rs.99 online.

I made the purchase, got the offer in my email which states that Rs.99 have been paid.

However, I checked with my bank and Snapdeal has deducted Rs.632.

While Making the purchase I was very careful. I made sure quantity is correct i.e. 1. price stated at page was Rs.99.

I contacted their customer care, they hang up as soon as tell my issue, later no one answers.

This is a scam website I strongly advise people NOT to use this company. I have sent several emails to their support and help, guess what? No one even cares to reply. I have proof from bank which no one...NO ONE can deny or override with their empty words.


I look forward to people who have suffered damages to raise their voice, let Media know how SNAPDEAL is just a scam. They must face legal actions for fraud.

@snapdeal team ; You will soon catch a nice thread on TOI and HT. Be ready with your lame excuses and explanations because I have proof from bank to rub it on your face.

Akhil

Dear All,


I would like to share the most horrible experience.

I fell for an offer by snap deal for a lazy beanbag chair.
I paid Rs.149 thru online payment mode and opted for the offer. I got an eamil confirming the same.


I called up at the mentioned number to take and appointment for saturday 19 march.

I was requested to go to the below address by 9.00 pm and was told to call up once i reached ashish theatre in chemebur

Crazy Bean Bags outlet
C-2, Seabreeze Society
Mahul village, Chembur, Mumbai
Pin:
Phone: [protected] & [protected]

I reached ashish theatre at about 5:15 pm and from there my nightmare began. i tried calling up on the given numbers but there was no answer. Would have called 50 times from 3 different numbers but the phone was ringing continuously but not answered. four times in between somebody picked up the phone and then disconnected it.

I sent 2 sms messages requesting to pick up the phone or call back but no such luck.

No local person seemed to know the address.

I finnaly reached Mahul village but was unable to locate " sea breeze society" After roaming aroung the locality for nearly an hour I managed to locate the spot where sea breeze building was gutted down. the building was brought down and there was construction work going on

So much for a store called " crazy bean bag."
I called snap deal executive from there who confirmed that the address was same. He requested me to wait and confirmed that smebody from crazy bean bag would call me. After 10 minutes of waiting ( in a taxi with the meter on ) I again called back. the executive was surprised that nobody had called and confirmed that he had spoken to a Mr sandeep from crazy bean bag who had promised to call immediately.

He again told me to wait and confirmed that it was not a shop and that the building was not in place but they had a godown. I agian searched the locality for a godown / furniture shop but could not find one.

I finally called up snap deal exective who promised that he would refund the money and check about refunding the taxi fare
There was no backgroung / reality check done by snap deal team before publishing a false address.
Just roaming around in the taxi to locate the place cost me much more than the bean bag price.


I have been continuously following with with snap deal who are just asking for time 2 days on saturday, then again 2 days on tuesday ( since nobody had called i called back on tuesday) again 2 days they are not refunding the money nor re-imbursing the taxi fare nor giving me a bean bag chair.

I am seeking your help to

1.either get a full refeund for the voucher value and re-imbursment for the taxi fare of Rs. 900/- or
2. Give a beanbag chair free

Till today, i have not received even a courtuosey call from Crazy bean bag.
I would like to filing a case of mis- representation by giving a wrong address and cheating against crazy bean bag and snap deal


Hoping for your support and co-operation

Thanking You,

Yours sincerely,
Jasmine Bhownagari

to stop msges

pls deactivate snapdealsms on my mobile no [protected] or email id:- [protected]@gmail.com

I had bought 2 coupons from SnapDeal # 25454923 & 2543911 towards carnations car wash deal.

I had made a booking with Carnations on 12.2.2011 and was told on the

telephone to get the car at 11 am & that car would be delivered by

2PM.
On reaching carnations, after waiting 20-25 minutes for being attended
I was told that Car would be delivered only after 5 PM as there was a
'rush'.
I cancelled the booking as I could not wait that long and there was no
sanctity to the telephone booking.

As such as I am dissatisfied, I requested Snapdeal that amount of Rs 99*2 = Rs 198

be refunded as per the terms.
Snapdeal is not refunding the amount despite agreeing to credit account.

Kindly take action against such companies which are misleading the consumers.

Thanks
A AGGARWAL

[protected]@rediffmail.com

I purchased a voucher on march 19th 2011 from snapdeal.com.I made my payment of Rs.99/- through netbanking.I hold an account in hdfc ,so Rs 99/- has got debited from my account in the name of CC avenues pvt ltd.I did not get any voucher from snap deal for which i had made payment.Please look into this issue.

I want to stop sending sms from SnapDeal. Because they were charged some amount for each sms.

I had bought a coupon from SnapDeal.com on 28 Dec 2009 of Hookah Makhlouf lounge valid till 28 Jan 2010, But when i went to the outlet the vendor told me that the deal with SnapDeal was cancelled. The snap deal team did not inform me about the cancellation of the deal and when asked for refund of the amount they said mail and wait for 7 days. It has been 45 Days Since then i have mailed them with reminders about the same and every time i...

My name is Swapnil Jain and i had recently purchased money saver prime discount card from the snapdeal and they mentioned "The card is valid for 1 year" but it isn't right, after the payment they shown the expiry date. i.e.1st march 2011 and i also visited the website regarding that but i can't find the expiry date.
Please help me
transaction ID : 33661399...

snapdeal sms is coming continously on my mobile and it is taking charges for it so i want to stop sms coming.these sms are just a bull [censored]tt. dont send sms on [protected]

snapdeal sms is coming continously on my mobile and it is taking charges for it so i want to stop sms coming.
please tell me the solution. my mail id is ratnadeep.[protected]@rediffmail.com