[Resolved]  Sony Ericsson W350i — very bad behaviour of your customer care executive

Address:Khordha, Odisha

Dear sir,

My name is kumar gaurav. I am from bhubaneswar.
I purchased a mobile phone of model (sony ericsion w350i) on the date 2-5-2009.
Its on my brother's name Sourav kumar sahoo.
Its imei no[protected]. And serial no- T26193357C.
which is now in guarantee period. Now it showing some prroblems like key pad not working properly.we
When i Went to the service center of sony ericssion which is in saheed nagar Plot numer- 15.
They are refusing to give warrenty only because there is one plastic bar missing which is not at all required.
They are mis-behaving and said that you never can get warrenty on your phone in all over the India????
Is this your customer care??? strange!!!!!
I just want to know that i am getting service on my phone or not???



Waiting for your reply



KUMAR GAURAV
Nageswar tangi, Bhubaneswar
Orissa-754002
India
Mobile no- [protected]
Email- lucky.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Sony Ericsson W350i — without headphone i cannot hear other person side voice

I bought sony Ericsson Mobile[protected]nfrom univercell , Now I cannot hear other side person voice without head phone and key pad lock also not working ,it's blinking like any thing.it will lock and unlock automatically.

Sony Ericsson/W350i — BAD EXPERIENCE WITH SONY ERICSSON

Hello this is sudhakar working as Assoc. Prof is SR engg college,Warangal,AP. I have purchased W350i mobile in the month of Feb 2009 IMEI [protected] at The mobile store Hanamkonda.within in one year key flip broken i have taken another key flip @650/- at Anu mobile gallery on 10/06/2009 at HanamkondaInvoice no.426.
Again after the 4 months the same problem repeated then i went to the moblie store .His response was pathatic. he is blamming me only. He told that it is handling prbolem I had a discussion with him then i collected the data who already bought the same model from that shop surprisingly all phones got same problem. With that experience i went to Samsung corby mate now and i have taken Dell Laptop. Iam not at all happy with W350i mobile model.

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