[Resolved] Star Cj Alive — I am not received my Camera

Mahezbeenk

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

My Name is Mahezbeen Kudchiwala. I bought one camera from Star Cj Alive (that is the biggest mistake I have done). My Order no is[protected]. I placed an order for Samsung 12.2 MP Digital Camera ES80, But I am not received my Camera. I am only received some free gift from star cj that is one bag & some vouchers. I already made a compliant in star cj, & I am daily making follow-ups from them via E-mail, but they are not responding me. Now it’s more than 8 days. I already make the complete payment when I accept the product but I am not received my camera.

They are just making fool to everybody by showing good offers. But actually they are cheating everybody.

Now I wanted my camera any how if I am not recived I will directly meet star cj in consumer court.

+3 photos

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Aug 13, 2020

Complaint marked as Resolved

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Comments

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Thank you for writing to Star CJ alive.

We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.

We shall revert to you within 3 working days by phone or email

In case your query requires further investigation we will keep you informed on the time required for resolution.

Warm Regards,
Star CJ Customer Service Team

STARCJ

from Bengaluru, Karnataka

Dear Mahezbeen,

Apologise for the inconvenience caused to you. Getting this checked immediately.

Please give us a little while to get back to you.

Cheers.
STAR CJ Team

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Customer, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.