[Resolved]  Star Cj Alive — complaint against Sheffield Electric Slicer

Address:Mohali, Punjab

I Rajiv sethi mob no. [protected] Purchased Shef Feild Electric Slicer with citrus juicer Item code 133880 & order no. [protected] on dated 25/8/2013 Rs. 1990/- from Star cjalive channel. When the product send me and I checked this It is not a perfect for my kitchen and not working as shown on Star cjalive channel. then I request to return this product your customer care said that you return the product to the Shieffield company but shief field company return above item to me and no reply came from Shieffield. then shief field send the same product to me without any reason.then I contact Starcj alive but no response came from your side. neither shieffield nor Starcj alive given a specific solution to me. I send a complaint with this mail you can solve it otherwise I will raise this matter to consumer court. I want to return the product . Please look the above matter and give me a positive response as soon as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Ajitgarh mohit sethi,

Thank you for your honest feedback. Your case is being reviewed by our Service Quality team. We have forwarded your details to the team. We assure you that we will address your issue at the earliest.

Kind regards,
Team Star CJ
Dear Ajitgarh mohit sethi,

Your complaint has been closed as on December 2013.

We hope you are satisfied with our service.

If not, feel free to write into us at.

Kind Regards,
Team Star CJ.
Hi im saba naaz shop cj ne mujhe thaga hai bahut hi ghatia product sheiffield slicer mujhe beja or pehle hi used me wo kharab ho gaya us k baad complan kiya shop cj me tu custmercare me call krye waha call kiye tu compliant le boli 1 week me home serviceing k liye hamare staaff aayega 1 mahina ho gaya pr koi nahi aaya bahut ghatia service phir call kiye tu number galat de diya shop cj walo ne
Hi Saba,

we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.

Regards,
Shop CJ India

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