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SHOP CJ Network Complaints & Reviews

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Last updated Jul 26, 2022
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SHOP CJ Network reviews & complaints page 87

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P
Pravin Sonavane
from Mumbai, Maharashtra
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Every customer care executive asks to wait for next 7 to 10 working days

Address:Thane, Maharashtra

My complaint dated 25th December 2013 is still not resolved. In spite of repeated calls and emails no favourable response. All the executive give same answers: "We are extermally sorry, Forwarding your complaint on priority, You get call from our side/ account department". These are typical answers. Executives don't really mean what they say. I wonder if their is a Customer Redressal System working for StarCJ. After...
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bhawn73
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither exchanging nor refunding money

Address:Mumbai City, Maharashtra

Dear Concern,

We have purchased a product online (A combo of Electric Griller+ Blender+ Slicer+ Kitchen tools) costing Rs- 1999(inclusive VAT/CST) from an online products providing company Star CJ Alive, which has been delivered to us on 13th-Jan-2014 in the evening, but when we opened the packet, we found that the product is not as per the specifications ordered by us or not similar as it was shown on air (on television program)...
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Address:Faridabad, Haryana

Hi, I bought Birla food processor from StarCJ alive on 5th-Jan-2014 which was delivered at my place with cash on delivery. We assessembled it and tried starting but the knob does nothing. We have checked the manual as well as the CD provided with it. But it didn't start. We called back StarCJ the same day and they said call at Birla call center. The number provided for call center (Birla) is out of order and i was struggling with...
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G
Gaurav Prince
from New Delhi, Delhi
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Bed-sheet shrunk.. Need refund

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi,

I wanted to register a formal complaint against Star CJ. My wife ordered a product which was set of eight bed sheet for amount rs.4792. Order No : [protected]. I have received the bedsheet on 3rd Jan and on the same day to ensure that the product we have received as per what was mentioned during the add on TV channel we rinsed it in the water (please note just soaked it in the water) and took it out. After drying for...
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K
Kirtesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non working Food processor and not refunding the money

Address:Indore, Madhya Pradesh

Top most fraud site in India is StarCJ they show the rosy videos of products on TV but actual product is worst quality . which no user will every buy .. Most of the products dont work after delivery and they put it as manufacturing defect and contact to manufacturer. Same is the case with me ordered a Rico food factory food processor such a cheap quality product no one would ever like to buy. I got it and its not working starcj people...
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U
umesh jhawar
from Delhi, Delhi
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never buy their products

Address:Thane, Maharashtra

I had purchased Maharaja Juicer Mixer grinder from Star CJ.

Bill No.[protected] dated 20.07.2013.

So many times i had submitted the complaints to Star CJ over phone.

Please refer the below mentioned correspondence mails with Maharaja & Star CJ.
________________________________________________________________________________...
REMINDER - 12

Service Request number...
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M
Muzammil1991
from Hamirpur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong advertisement and wrong order received/Fraud

Address:Bangalore, Karnataka

It is almost a month still no response.

Regards,
Muzammil

Dear Mohammed Muzammil,

We regret the inconvenience caused to you. We have made note of your Order number. We assure you that our Customer Service Team will investigate the matter at the earliest.

Kind Regards,
Team Star CJ.


>???????



Hi Team, >>Order...
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K
kamalesh kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

spindle extension type B, bajaj food processor(appliance)

Address:Moga, Punjab

sir, we have already lodged complaint regarding above on 18 dec 2013 ie receipt of 01 component less in food processor of bajaj. but till date no body has paid any heed towards this complaint as if star cj is not bothering about their deficiencies in delivering the services.in the complaint i have also requested to kindly allow me under your advice to get the spindle extension from the nearest bajaj dealer, but i didnt got any reply of...
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R
Ranjanbr
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete package delivery

Address:Bangalore, Karnataka

On 9th dec 2013, i have placed an order and i have received an incomplete delivery. Order was 7 pieces of shirt and 3 pieces of trousers, But i have received only 4 pieces of shirt. On 12th i have complained from then on wards i have received the response like package has been dispatched again and im going to receive, but i have not received any package till today.Even today when called your consumer care, i got same response. And i got TANVI...
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N
nupur94
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Star CJ Alive for not getting refund

Address:New Delhi, Delhi

Dear Concern, This is to bring into your notice that we have purchased a product online (Ramson 85 Pcs Dinner Set) from an online service providing company Star CJ Alive, which has been delivered to us on 17th-dec-2012 in the evening, but when we opened the packet, we found that the product is not as per the specifications ordered by us and as it was shown in the on air (television) programm i.e. the product has poor quality & not...
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K
kamalesh kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we have received one part less as shown in tv ac

sir/madam,
we have purchased bajaj food processor viz bajaj FX7 FOOD FACTORY through star cj alive, but we have received one part less as shown in tv ac well as, as per the list available with the appliance.the description of the missing part is as below;-
spindle extension type B, used for citrus juicer..
sir/madam,
we have not received the spindle extension type B part which was an essential component required...
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E
ERRAJEEVSHUKLA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged electrolux microwave dispatched

Address:Gautam Buddh Nagar, Uttar Pradesh

I have purchased a Microwave (convection type) of 23 Liter (Electrolux) which was received to me on 13th Dec 2013 around 16:40 PM, I opened it on 14th afternoon, but it was not functional.

I registered my complain to STARCJ ALIVE customer care, my complain / service request was registered on 14th Dec 2013 at 18:48 PM.

Mr. Manish (Executive Customer Complain) called me on 15th Dec 2013, and told me that, If the...
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C
cool punjaban
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my product is not working

i am PARMINDAR KAUR, FROM NEW ASHOK NAGAR EAST DELHI, DELHI i had ordered a SHEFFIELD INDUCTION COOKTOPsh 3003 with COOKWARE as its ORDER NO.- [protected] it had been delivered to me on rigth day but from the day it was issued to me the induction cooktop is not woking and as it have a warranty of 1 yrs also . i had not used it and wanted to replace or take the product by giving my money back to me.and please give solution as possible as...
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nidhisingal
from Nellore, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving the services they promised

Address:Hyderabad, Andhra Pradesh

It was very pathetic and disappointing by the lie and trust breaking scheme/ offer that was give by star cj during advertisement on TV and during clarification at time of order placing on internet. I Nidhi goyal, Hyderabad had placed an order no [protected] on star cj dt 10.12.2013 which was received on 13.06.2013. The product order was of VLCC DIAMOND FACIAL kit along with this there is an offer for 2000 Rs VLCC voucher, Which...
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Muzammil1991
from Hamirpur, Himachal Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Star CJ - wrong advertisement and wrong order received

Address:Bangalore, Karnataka

Hi Team, >>Order #([protected]) >>As i was one of your customer, where i was watching your channel regularly, however on[protected] around 9am there is show running on your channel about videocon mobile, it was around for 1hour so i liked the product as it was clearly on show mentioned that mobile is 4.0android version, 1.2gh dual processor, 2gb sd card free & other bag so i really like the mobile & same time i called...
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Muzammil1991
from Hamirpur, Himachal Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong advertisement and wrong order received

Address:Bangalore, Karnataka

[protected][protected]
On Sat 30 Nov, 2013 11:16 PM PST Muzammil Tabrez wrote:

>
>
>
>[protected][protected]
>On Tue 19 Nov, 2013 5:46 AM PST Muzammil Tabrez wrote:
>
>>Hi any update ???
>>
>>
>>
>>On Friday, November 15, 2013 5:56 PM, Muzammil Tabrez <[protected]@yahoo.com> wrote:br...
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G
gmpanchal
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they are not giving proper support

Address:Mumbai City, Maharashtra

Dear sir,
i the under signed Mr. Girishkumar M. Panchal from 132/46-D, EKTA C.H.S.L., Charkop Kandivali (W), Mumbai 400067. i have purchased ANDRO TAB 7" DOCKET NO.[protected] on[protected] my Bill No.[protected] for Rs. 5299 after seeing Demo on Star Cj. TV Channel. Since beginning only they are not giving proper support that how to use and they have provided very small instruction Book. Some how i could start my Tablet and...
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C
chaitrajoshi
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality of memory foam pillow

Address:Chennai, Tamil Nadu

I bought memory foam pillows form star cj for Rs 2000 I found that pillow quality not good at all and am getting neck pain using them and its prevailing.I sent a mail regarding exchange of products but then didn't respond at all, soplse help me solve this issue, I do say is plz don't buy any of such products from star cj its really worst.They cheat people....
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Paloumi Nath
from Gurgaon, Haryana
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refund not processed

Address:Faridabad, Haryana

In reference to ref no. [protected] I had ordered a dinner set from them and cancel it on 30/10/2013 due to color issue. I would like to inform that no request is pending in my bank regarding the refund of my money from starcj end. they have not processed the request till yet. and as per their policy its only 7-10 working days. I have not received any response from these people and i am being harassed by your customer care no...
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A
Alex Soloman
from Gurgaon, Haryana
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Rico - Food Factory - Faulty product

Address:Mumbai City, Maharashtra

Hello Everybody, I would like to tell you all and if this is seen by any political parties, please take action against such fake companies who lie to the consumer and once the money is in their pocket, they treat customers like beggar but will not be refunded a single rupee. So here is how Star CJ live tricked me and made few thousands - I saw the Rico Food Factory on Star CJ live, "where they only showed the functionality of...
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