[Resolved] Star Cj — Harrasment From Star Cj Alive | |||
Hi, My Name is Rohit Mehta. Recently i purchased a Whirlppol Magicook Microwave 25 L from Star Cj included a Mixer Grinder of an unknown Brand as a Gift. Somehow from the very first day the mixer grinder is not at all working even it is in under warranty period. I have call Star CJ for the same but all i have got is just a harrasment. Everytime whenever i call their customer care executives they used to say that they will do that same. And one of the exec said in a very cheap lang ” Free mein aur kya maharaja mixer grinder loge?” I never asker star CJ to provide gift hampers but i[censored] are representing something on a National TV. You shouldnt behave like this. This is the way u r treating Customers. Since i have not received any call from their side. What do i do. Plz suggest. Instead of getting an apology or a service call from the company i am receiving threatning call from them. saying that do whatever u want we will not do anything. Provide a solution for this pathetic Product. Rohit Mehta [protected] Date Of delivery 14/Feb/2011 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 44 Comments | |||
Comments
STAR CJ — not received product
pls give us our free gift.last 2 months we wait.pls give us answer.STAR CJ - Morphy Richards - Jmg — Wrong Commitment
I ordered a Morphy Richards JMG and was promised a free Grill with it. The associate who accepted my order on phone also confirmed that I would receive a Grill, however, they sent a sandwich maker. Assuming that this may have happened in error, I called and requested for the sandwich maker to be exchanged for the Grill as shown on TV. I was a promised a call back in return which never happened. I've been calling everyday since last 10 days and after having spoken to almost 4 executives and 2 supervisors, I am now registering a complaint.It is surely an Extremely Bad Customer Experience, considering that it was my first time shopping from Star CJ. Of course I am sharing this with my friends and relatives too.
I am Mr kansal from Delhi, unfortunately brought a Murphy Richards's mixer grinder from this fake / cheater company. I denied to took delivery ( at the time of receiving product ) I noticed that there is some problem in it, but on behalf of their delivery boy & c/care commitments i accepted.
After once i accepted. there is no one who even look into the matter. as usual alway
make completely face commitment that within 48 Hrs our representative will be at your door. Oh God how disgusting these peoples are.
I personally spoke with them ( c.care officer ) but all are helpless.
I suggest you all pl avoid to take / buy any product from this channel. they are completer cheater / fake / disgusting peoples . they don't have any proper working system. they just making full to others.
Naveen kansal.
[protected].
After once i accepted. there is no one who even look into the matter. as usual alway
make completely face commitment that within 48 Hrs our representative will be at your door. Oh God how disgusting these peoples are.
I personally spoke with them ( c.care officer ) but all are helpless.
I suggest you all pl avoid to take / buy any product from this channel. they are completer cheater / fake / disgusting peoples . they don't have any proper working system. they just making full to others.
Naveen kansal.
[protected].
Dear all Directors / senior staff.
I am very sorry to say you, but you compel me to say you the India's most
Disgusting / Cheater / Unprofessional company you are.
Even passed out 4 months, there is no any proper reply / solution from your side.
if you have little bit self respect, Immediately shut down your company and
go home to play crickets with kids Or ...,
Now you just see what am i going to gift you against your these disgusting full
services. prepare yourself to get unlimited offers ( unprofessional ).
you all really deserve it.
Naveen kansal.
[protected].
I am very sorry to say you, but you compel me to say you the India's most
Disgusting / Cheater / Unprofessional company you are.
Even passed out 4 months, there is no any proper reply / solution from your side.
if you have little bit self respect, Immediately shut down your company and
go home to play crickets with kids Or ...,
Now you just see what am i going to gift you against your these disgusting full
services. prepare yourself to get unlimited offers ( unprofessional ).
you all really deserve it.
Naveen kansal.
[protected].
Dear Customer,
Thank you for writing to Star CJ alive.
We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.
We shall revert to you within 3 working days by phone or email
In case your query requires further investigation we will keep you informed on the time required for resolution.
Warm Regards,
Star CJ Customer Service Team
Thank you for writing to Star CJ alive.
We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.
We shall revert to you within 3 working days by phone or email
In case your query requires further investigation we will keep you informed on the time required for resolution.
Warm Regards,
Star CJ Customer Service Team
STAR CJ On Line Shopping — consignment not delivered
I had booked Samsung Microwave from Star CJ on 22.03.2011 order no [protected] and made on line payment on 23.03.2011. I have not received the item so far . I have lodged many complaints on their customer care. But nothing has been done in this regard. I want to cancel this order and want my money to be refunded. Dear Customer,
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes. In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes. In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
Dear Customer,
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes. In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes. In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
These people are really disgusting / fake / cheaters. the services after sale is the worst like any thing in INDIA. since last Dec 2010 i am also facing more-less same problem
But till yet i got only N only fake commitments from these peoples.
I would like to request to the all Indian to completely avoid to buy any things from this company Star Cj.
But till yet i got only N only fake commitments from these peoples.
I would like to request to the all Indian to completely avoid to buy any things from this company Star Cj.
STAR CJ Maharaja Mixer Grinder — Non working product delivered
I ordered a Maharja Mixer grinder worth Rs 1900 from Star CJ TV show on 14-May -2011. They Delivered a Non Working Maharaja Mixer grinder on 18-May-2011. When I called them , They promised to replace the product. However I am not satified with the type of product and service they provided. It's my first order and I recived a non working item. I want my money back instead of replacement. Star CJ fool people with false advertisements, poor quality products and MRPs. The gift provided was also of poorest quality and different from they show on television.From,
Devendra Krishna Chalke
Contact no - [protected]
Mail ID- [protected]@gmail.com, [protected]@toyoindia.com
Star CJ — regarding falls commitment
I HAVE GIVEN AN ORDER REGARDING 5.1 CHANNEL PHILIPS HOME THEATRE ON 15/08/2011 AND THEY HAVE COMMITED THAT YOU ARE GOING TO RECEIVE YOUR PRODUCT WITHIN 10 DAYS BUT YET I HAVE NOT RECEIVED MY PRODUCT SO KINDLY CHECK THE DEATAIL AND DO NEEDFULTHE CHANNEL NAME IS STAR CJ LIVE
REGISTERED MOBILE NO.[protected]
THEY ARE GIVING A WORST SERVICE THAT I HAVE EVER HAD IN MY LIFE THEY ARE JUST MISGUIDING/MISLEADING/CHEATING PROMISING FALLS COMMITTMENT SO STRONG ACTION SHOULD BE TAKEN ON THEM
I am also waiting for the holi promotional gift - 3 pcs of Lock N Lock lunch box set. Very fraud company. Please do not purchase anything from this cheap and fraud company.
Very true. They are cheater and fraud company.I have purchase a Philips 5.1 Home Theatre and they haven't deliverd my free holi promotional offer- Lunch box set which they promised to deliver before 10th March 2011 but after 7 months and hundreds of call they are making excuse.
Don't purchase anything from this fraud company. They make you fool. You can purchase same goods at better price from market.
Also they are selling refurbished and defective goods.
PLEASE DON'T WASTE YOUR TIME AND MONY!!! THIS IS MY HUMBLE REQUEST TO ALL OF MY DEAREST ONE.
Don't purchase anything from this fraud company. They make you fool. You can purchase same goods at better price from market.
Also they are selling refurbished and defective goods.
PLEASE DON'T WASTE YOUR TIME AND MONY!!! THIS IS MY HUMBLE REQUEST TO ALL OF MY DEAREST ONE.
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Don't purchase anything from this fraud company. They make you fool. You can purchase same goods at better price from market.
Also they are selling refurbished and defective goods.
PLEASE DON'T WASTE YOUR TIME AND MONY!!! THIS IS MY HUMBLE REQUEST TO ALL OF MY DEAREST ONE.