[Resolved]  State Bank of India — ATM Annual Fee deducted twice

Dear Sir/Madam,
I am Yogesh, from Kanchipuram, a SBI Savings Bank Account holder (Account Number:[protected]

SBI has deducted ATM Annual Fee this year from my Account.

18-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

17-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

Yesterday(23-Mar-2011), I sent a mail to [protected]@sbi.co.in; [protected]@sbi.co.in requesting them to credit the Rs. 50 to my Saving Bank Account. They replied me to lodge a complaint with their Customer Support Centre at[protected].

I called and waited on the line for about 09 mins and 31 seconds, but no response except hearing the Advertisement and the automated voice saying "Thanks for staying on line, your call is important to us, we appreaciate your patience".

This is the second time in the past 7 years, I am facing lack of service from SBI.
So far, it is fine and satisfactory with SBI banking services.

Could you please verify my SB account and credit the Rs.50 (the amount charged in excess of the ATM Annual Fee) to my Savings Bank account?

Thanks,
Yogesh.
SB Account #:[protected]

I got the same issue with SBI.I went to my branch, they told me to contact [protected]...and customer care told me that there are 2 cards issued in your name so they can cancel 1 card and for refund contact ur branch again and refund seems unlikely.
What I dont know is when the hell did I apply for 2 cards??
Customer Care says we can't track it and branch says we dont have any records.Really pathetic service.
Has your issue been resolved yet and did you get any refund??

Sir,

I have a saving account with your Mudfort Branch Secunderabad, your bank has debited Debit card ATM Annual fee of Rs. 100/- twice on 16.02.2012, from my Savings Account.

16-Feb[protected]Feb-2012) DEBIT ATM ANNUAL FEE[protected]- 201112 100.00
16-Feb[protected]Feb-2012) DEBIT ATM ANNUAL FEE[protected]- 201112 100.00

Please give the reason for this debit and debit the amount charged in excess for ATM Annual Fee back to my Savings Bank account.

My Account No is: [protected]

Thank you
Agnes

CORRECTION*
Please give the reason for this debit and credit the amount charged in excess for ATM Annual Fee back to my Savings Bank account.

You have deducted atm maintainance charges twice.

Ac no [protected].

I got the same issue with SBI. My mother has account in SBI Robertsonpet branch, KGF. In the branch they told me to contact customer care. Customer care representative told me that there are 2 cards issued in your name so they can cancel 1 card and for refund contact ur branch again and refund seems unlikely.
Customer Care says we can't track it and branch says we dont have any records.Really pathetic service.

It is the same issue i have. i was deducted 206.50 Rs twice for the Debit card i use. When I asked customer care, they said that i was issued 2 cards and i should have blocked the second one. It is so bad.

First of all, for one account why should someone need 2 cards?

Secondly, if someone wants it, they should issue only after the customer gives a request.

Without issuing the card, without the knowledge of the customer, how can they simply issue 2 cards and debit amount from their account?

This is cheating ! A big cheating !