| Address: Karbi Anglong, Assam |
sir, i santosh prasad resident of BOKAJAN, CUSTOMER OF SBI BR. CODE SBIN0002028 SINCE 3 YEARS, ON 4TH OF APRIL 2013 AT ABOUT 08:30 AM. I MADE A PAYMENT OF Rs.28000/- THROUGH SBI MOBILE BANKING IMPS, BUT SEEN THAT MY ACCOUNT DEBITED WITH A SBI MESSAGE OF TIMEOUT. THE BENEFICIARY ACCOUNT DID NOT CREDIT.
I INQUIRY CUSTOMER CARE THEY TOLD ME TO WAIT FOR 24 HOURS, AFTER 24 HOURS AGAIN CALLING TO CUSTOMER CARE, THEY ADVICE ME TO VISIT MY BRANCH. I VISITED MY BRANCH THEY TOLD ME THAT IT WILL CREDIT BACK WITHIN 48 HOURS. BUT 48 HOURS GONE, ACCOUNT NOT CREDITED, AGAIN I VISIT MY BRANCH, THEY TOLD ME TO GIVE IN WRITTEN. I GAVE THEM IN WRITTEN. THEY TOLD ME TODAY[protected] IN EVENING IT WILL CREDITED BACK MY ACCOUNT.NOT HAPPEN TILL TODAY.
MY TRASACTION DETAILS ARE GIVEN BELOW:
DATE OF TRANACTION:[protected]
AMOUNT Rs.28000/-
IMPS Ref NO:[protected]
Aug 13, 2020
Complaint marked as Resolved
SBI Credit Cards — Telephonic Harassment
Chennai, Jun 21, 2010Sir,
I am lodging the complaint through this forum about the telephonic harassment by SBI. I had received severals call from one of SBI associates/lawyer and he talked about dues from me for a credit card that I do not possess. This is the fourth such incident from SBI in the last four years and I see no concrete action taken from their organization. I had indicated to them earlier, that I do not and have not possessed any credit card from SBI and these unnecessary calls from their associates is actual harassment, request you to please take stern action on the concerned people.
In the earlier incident in Sep 30, 2008, they had sent a email response that they have closed this issue and there would be no further calls
Prior to that in Apr 19, 2006, they had sent a mail confirmation that the issue is closed through mail.
On Mar 17, 2006, I had sent personally visited the associates of SBI along with my lawyer and clarified with them that all the documents they had shown were doctore/forged and none of the details they had shared were related to me.
On Mar 20, 2006, I had my lawyer send a formal notice to SBI Cards head quarter at Delhi, but did not get any response from them
I therefore request the grievances cell of RBI to please look into the matter urgently to stop this harassment by SBI.
Thanks & Regards,
Ammayappan