[Resolved] State Bank of India — non-receipt of statement + harassment on phone
This is with reference to my sbi credit card statement.i have not received my statement on time any of the month,even after that the payment was made whenever i get a call from customer care.But last month i made up my mind not to make the payment till i receive my statement i got two-three calls from so called customer care asking for payments;when asked for statement i was assured that the same would be faxed in four hours time;but to no avail.I went upto the extent of calling them and asking for statment where in i was again given a false promise and all rude replies but again in vain.
Today i got a call in the afternoon asking for payment and when asked for statement the same reply was given wheren i was told we ill get back to u in 15 minutes...but noreply till time...
can someone help me in telling what shoud be the next course of action...
Here is a customer who is ready to make his payments but the cr card department is neither waving of the late payment fees which occured because of them nor sending me the statemnt...........
Complaint marked as Resolved Aug 13, 2020
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