State Bank of India [SBI] Complaints & Reviews

Dear Sir, 22.11.07

Today I have received a message that I have to pay Rs2721/-.I talked to the customer service and inform the details .They told that they are looking after my quarry but it will take time, and I have to pay Rs400/- mimimum due , which I am not accepting since why should I pay extra for nothing fault on me and I requested to cancel the late fee until my quarry is over,for which your customer service is not accepting hence I informed to cancel my card.Hence solve my problem immediately.

with regards,

A.Mohamed Basheer
----- Original Message -----
From: HeadCards
To: basheer
Sent: Tuesday, November 20, 2007 8:25 AM
Subject: <AUTO> 'CaseID=[protected]'Credit card no-[protected].


Dear Sir / Madam,




Thank you for writing to SBI cards.




We acknowledge the receipt of your email and we shall revert to you shortly.




We would request you to mention your SBI Card Account / Card number in all your correspondence to enable us to process your request at the earliest.




Assuring you of our best services at all times.




Warm Regards,

SBI Headcards Team

-----Original Message-----
From: basheer [[protected]@vsnl.net]
Sent: Tuesday, Nov 20 2007 8:29AM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Cc: head.[protected]@ge.com [head.[protected]@ge.com]; haed.[protected]@ge.com [haed.[protected]@ge.com]
Subject: Credit card no-[protected].


From, 16.11.2007



A.Mohamed Basheer,

B-90,Kurichi housing unit,Phase-11,

Industrial Estate Post, Coimbatore-641021.

Credit card no-[protected].



To,

The Concerned Authority,

SBI credit card.



Respected sir,



Sub- Credit card payment regarding.

Ref- telephonic discussion with your staff several times.



Sir,I have received my bill for a value of Rs.1969 due date on 8.11.07. I have put my cheque of Bank of India,R.N.puram branch,Coimbatore dated 5.11.07. for the above value on 3.11.07 in drop box. I have received message from you that you have received the cheque and sent it for collection. after two days when I am out of station I have received message that my cheque is not collected hence sent new cheque,I talked with your customer service they told that my cheque was returned from bank stating there is no fund hence I have to issue new cheque and late fee will be added. I clearly told your customer service that I have a balance of Rs 40000 in my account hence there is no chance of cheque returning,also I have contacted the bank they told they have not received any cheque from SBI credit card and they have not returned,if they have returned they will enter in their system also they will put a fine of Rs 80,nothing is made in my case, this matter I have informed to your customer service,also I told if my cheque is returned sent me a copy of that,but they said they want account statement from the bank,and send it to you by fax, today I returned from out of station and met the Senior Manager, Bank of India,he clearly show all the records that my cheque is not received and hence not returned,he also gave me the account statement of my account from 1.11.07 to 15.11.07 duly signed by him,I have sent the same to your fax no[protected] nearly ten times till I have not received any reply.Hence I am not responsible for the delay.



Hence you can send the cheque for collection and I am not responsible for the delay,further if my cheque is misplaced sent me a letter stating the reason so I will issue a new cheque.



Your customer service is asking me to send a fresh check,how it is possible for me to issue a fresh cheque when i have allreaby issued a cheque,if you want a fresh cheque return me my cheque allredy issued.



Excepting your kind action in this regard.



with regards,



A.Mohamed Basheer



[protected][protected][protected][protected]

I Agree that the SBI cards service is very filthy and they always work as government officials only, never bothered to respond to issues and all are irresponsible.
Regards,
Trinadh

One of the greatest mistake is to become a customer of SBI Credit Cards. There are several instances where customers have been fooled in making xtra payments/unnecessary payments of their bills. One cannot understand their calculations and has to pay unnecessary amounts from their hard earned money. Once you pay regularly for consecutive 2-3 months or you pay more than the due amount for that month, they will stop sending Credit Card Statements and will never bother to call up regarding the payments. Again when the interest accumulates up they will call u day in/day out harrassing customers like us. When you ask for the payment details, they will abuse you on the phone itself from Delhi. Then they wll call from Gurgaon, and make you feel like a criminal. After few days they will send recover agents at your residence to make a chaos scene. I am one of the victims.

SO DONT GO FOR SBI CREDIT CARDS IN NEAR FUTURE...

i am open www.sbicard.com but it not open and aam not saw our account informatoin.pliese send me amail for write path of account information.

To
Mr.Nirupam Sahay
Vice president- Marketing,
SBI Card
SBI Card ENCASH Money On Call--accepted
ref call-mq[protected] dt 05-05-08 and [protected] dt 19-06-08 this is only a call or wasting my/your time too bad

yours
ravi.

am using SBI credit card last 1 year, when I have applied for this card SBI executive told me it is life time free card. But after one month I got bill from SBI card due Rs 1000 for using SBI Card. I called them and they told me it need not pay to you, because your card is life time free card. I have just completed one year for using SBI card and again I have seen I have due Rs842.70 for annual fee charged. Now SBI card company telling me it is not life time free card. I thing SBI card company cheating with card holders.
Those people using SBI card beware from SBI card company.

BEWARE FROM SBI CARD

I am using SBI credit card last 1 year, when I have applied for this card SBI executive told me it is life time free card. But after one month I got bill from SBI card due Rs 1000 for using SBI Card. I called them and they told me it need not pay to you, because your card is life time free card. I have just completed one year for using SBI card and again I have seen I have due Rs842.70 for annual fee charged. Now SBI card company telling me it is not life time free card. I think SBI card company cheating with card holders.
Those people using SBI card beware from SBI Card Company.
BEWARE OF SBI CARD

i would lick sbi credit card, i annual income Rs .84000 sir it is possable sir kindly message me sir


n.senthil kumar

SBi credit cards division, GE & Life are hooligans of the first order. They behave like rouges & extremely unprofessional. It is very sad to note that these people are blacksheeps of the country. Disgusting GE & Life

Roudism of the country is SBI Credit cards, GE & life(Petty collection people who work for 50p for 100 rs. The best part of the rouism is that when ever you raise a complaint about there behaviour to them they have a standars reply that they dont have records of my credit cards. Also they give a mail id of the head.ge to which when you send a mail it returs back saying it is a spam.

They are again & again proving they are roudis & hooligans. I only can forsee they GEcapital, life are licking customer shoes in the near future.(I wonder they fit those jobs or not.

sir i m prem singh . i am sbi customer . now i wants sbi credit card . so please send me way to how to apply sbi credit card my email id is [protected]@gmail.com

Dear All

In My SBI Credit Card, i made a Purchase of Rs. 7350/- in the month of November, i got the statement it was reflected as Rs. 7350/ debit to ur account, then i was called to Customer care center - Chennai, and i placed a request for Rs. 7350/- to convert into EMI ( Flexi Pay) they replied request is processed.

Then i got the statement next month again they made Rs. 7350/ as debit and Rs. 7350/- as Credit and also Debit intrest of Rs. 1740/- and Emi of Rs. 258/- ( 258*24emi) in this case i came to know they are puting Rs. 7350- two time debit
and Rs. 7350/-one time crdeit
Intrest Rs 1740/- debit and
EMI Rs.258/- ( including principle amount + intrest )

i asked to call center they telling eveytime ur request is in process!!! now a day they are not sending the statement also ... and i am not paying single paise to SBI for the Past 4 Months ? they are keep calling at 7.35 am, 9.30 am, 12.10Pm 3.40pm 4.30pm daily from chenni Parys collection center, they are using some unwanted languages.. but i never bother about that, i tell them i will not make any single paise to u, first u will issue a legal notice to me i will face thru court, they are telling we will not move to legal ...

and also i got the statement of Jan-2008 orginal and Duplicat statement issued by SBI Credit card, in that many transactions are differ from each statement..

so SBI customer beware of SBI Credit card, check ur statement every month, i noticed there is some total calculation problems in the statments,

so donot go for SBI Credit cards, this is my request ...

is this the way to earn money ?, is SBI is public ltd company ?, is RBI is controling Credit card Norms?

SBI account — Improper service

Hi

1)Opened Account KMBank last month, the executive came to my home, told me the fecilities and services of the bank. Even after one month i struggling to get the, my pin number of ATM debit card.

2) I gave two cheque's they dishonred it, without calling me for signeture varification.

3) If you call up customer care they say, it is not thre thing, just call branch, branch people pick phone, listen my complaint and say call back in 30 minutes, they never call back.

4) I thought of just closeing my account.

Thankyou very much
Kotak for all the unnecessary headache

MOHAMMED — not receive sbi credit card

SIr,
i have not receive the sbi credit card and i am have receive bill of it .
i have already complaint in customer care but no response.please update me
for the same my name is mohd anis and phone no [protected]/[protected]

SBI Cards — Wrong mobile number

One of your customer has wrongly registered my mobile number on his card. The card holder name 'Mr. Iqbal Ahmad Ansari'.
I have sent emails and told your associates at the call center to remove my mobile number from the sbi card database, but nothing is happened till now.
I am getting calls frequently, I am getting harrassed my this.
I am really unhappy with the SBI Cards team. Inspite of telling more than 15/20times still they have not acted.

SBI Credit Card — Calls made for Payment already done

Sir,

Since past three months, I am getting calls from Chennai SBI card office reminding me to pay the amount which I have already paid. The call center people don't know what they are talking and even don't understand the terms Total amount due and minimum amount due. I have registered n number of complaints against it but they are useless. They still keep on calling. I want take this up to next level and sue these SBI card and the call center people.

Regards,
Vijay Shankar

SBI Card — Wrong Calls

Hi,
I have my mobile number [protected] which was issued by Airtel to me approx. 3 years back which I think was with someone else before me.
I am being harassed by SBI executives by making calls almost every second for the amount due on SBI card with the name of Mohammad Arif Khan which I am not.
I have told every time to these guys that I am not Arif but these SBI teams are not removing my number from their databases, and I am fed up of these calls. Please help in getting rid of these calls.

Best Regards,

Tahir Saife

It is to bring into ur notice that i have deposited Demand Draft of Rs.10, 000/- against my November Bill of Rs.9, 800/-. The DD was deposited at Todapur Branch of SBI ( New Delhi-110012 ) on 19th of November, 2009 but to the surprise, it still has not been adjusted in my credit card account and i m receiving harassing calls from ur collection call center for no fault of mine. Mob-[protected].

SBI Credit Cards — Frequent Telephones

Dear sir,
Telephonic harassment inspite of payment to card no:[protected].

you are requested to check once again the card [protected] not issued to me asking me to pay out standing towards this card which is highly impossible and irrlevent . As i am teliing again and again that which ever the amount is out standing is pending aganist my card [protected] i am ready to pay any time.

Thanking you

better to google the office addrs of sbi credit card in your place and speak to higher authority if that gentlemen did not take any action in that matter then its better to file one police complaint against that calls.

card number:[protected]
with reference statement dated 17/3/2010 the total amount due was Rs925 the due was paid by cheque on 12/4/2010 inspite of clearing the due my august statement states that my card is blocked wit immediate payment due for Rs 324.96 for not using the card is this the treatment for making prompt payments..??? plz do the needfull.

dear sir,
I have utilised the visa credit card for purchasing railway ticket but instead of once debit it has been debited twice same amount .I have lodged the complaint before 2 months but till now the case is pending from your side. If you can not resolve the case why not you are closing your department.Or else intimate us we will go for alternatives.

Dt.23.11.07

Dear Sir,

Re : CARD NO.[protected]

Today, just I have received a bill from your side and I am really surprised that you have charged Rs.563.72 as fine.

I have deposited a Cheque No.109238 dt.4.11.07 of Rs.1672.56 in your drop box at Esplanade Area "Chario". But after one week SBI people called me over my mobile that they have not recd. the payment. After that I enquired in your drop box centre and they confirmed that the cheque has already cleared from the drop box at the same day and again customer service called me over phone to deposit the minimum amount in cash or cheque and I have given cash amount of Rs.1672/- to your representative who had collected from me on 17.11.07. But till now, I have not received the cheque returned. I don't understand what is the reason behind this bill payment.

Due to your negligency in sending statement of account, why I will pay the extra charge of Rs.563.72 ? Is it possible ? As a customer, if you got this type of statement what is the reaction on you, you will realize better. Tell me. It is very ridiculous,. where I was too much not aware about the billing date.

You are requested to please reverse the amount of Rs.563.72, if not then I will compel to stop the use of Credit Card and will return the card.

I am waiting your prompt reply on top priority basis. It is very urgent.


Thanks and regards
Chaitali Majumder

Dear Mr. Pathak ji

Please transfer my account No.[protected] to Varanasi Branch 7233 (M.A. Road)

payment due date

I had been pursuaded by the sales agent to have this card.However during verification process, I categorically refused to have this SpiceJet SBI card, as I came to know from my friends that the services and committments made by DSA are not in line with the company's policies and intentions.
Still I got my card[number [protected]], which I have not used till date.
I am getting regular bills alongwith phone calls asking me to pay the outstanding money??

From my side, this card is cancelled, as mentioned earlier over phone to the people asking to pay the bills.
Hope, I will not get further communications from the company for the same.
Regards

Sanjeev Jain

Statement needed urgently ,
my card no is [protected]
postal address :- Natun Pally 'P' Block
Opposit Band Box Goli dost
Durgapur - 13

my statement was not sending my bank that bank name was State Bank of India. my urgently required these two statement that month is 01/01/2008 to 31/01/2008 & 01/02/2008 to till now

i am staying in delhi,my mail address to my gmail account.
i can pay the amount.
mobile no:[protected].

i had not recevied the statement,can i get statement to pay the credit.

Credit Card — missing statement

Dear Sir,

Earlier i have requested through telephonic talk for duplicate statments for the month of Sept-Oct and Nov-07 and Sept-06 on 31/01/08at 11.17 p.m. and your tele executive has promised me that he will send these statements through email but i have not received the same and i could not tally your a/c with my books. i am required to audit my books so i humbly request you to resolve the same at the earliest.

with regards,

shriram shah

dear sir,
sbi online banking unit

sir,
i open account with Nirmal raj branch(Sriperumbudur).my saving a/c [protected] .i want net banking id and password of your bank.pls send imediatily.

i dint get my sbi net baking password and id my acno:[protected]

Hi Sir,
I visited the SBI bannerghatta branch in which (i have a salary account ) 7 times in a span of 1 month for a duplicate ATM PIN for which as asked i had submitted a written letter also but the next time i went there it seems they lost it.Next time i went they said come after 7 days.I went after 9 days but still it dint come.And this continued a couple of more times.In my 5th visit the manager himself raised a request infront of me for an ATM PIN and asked me to come after 7 days.Next time i went but dint get the PIN and he himself was not there to speakToday when i went they said they will raise a request for a new card itself which again will take 7-10 working days.I cannot withdraw my own money.People seem to be least bothered there as they are government employees.Is this the kind of service SBI provides and claims to be the finest indian bank?

sbi net baking password and id my acno:[protected]

dear sir,
sbi online banking

sir,
i open account with badarpur sbi branch.my saving a/c [protected] .i want net banking id and password of your bank.pls send imediatily.

sir,
i open account with sbi branch Gurgaon(04079).my saving a/c [protected].i want net banking id and password of your bank.pls send imediatily on my mail id [protected]@gmail.com
Regards,
Manoj Kumar

Dear sir,
i open accout with janjgir (chhattisgarh) sbi branch, and my a/c no is [protected].
i want my net banking id and paasword.so please send my adress on your record or my mail id ([protected]@gmail.com)
its urgent so please take action fast.
Regards,
jagdish satnami

Dear sir,
I opened the Account in your reputed bank in trichy, tamil nadu.branch name is Edamalaipattipudur.My account no:[protected].For this account iwant online banking ID&PASSWORD.please kindly accept this letter.
My email ID is [protected]@hotmail.com
Thanking you.
Regards,
A.Emerentia

I m using SBI netbanking my password doesn't activating
complaint ref no is P576926

Dear Sir.,

I opened savings bank account in SBI at Ameerpet branch, Hyderabad.
My Account Number is [protected]
I recieved Customer Id No as [protected]

For the above account I need online banking ID&Password.
Can you please send the details to my mail id: [protected]@gmail.com

Thanks&Regards.,
Surendra Babu D

State Bank of India — login id.

dear sir,
sbi online banking unit

sir,
i open account with Gomti Nagar Branch(Lucknow).my saving a/c is[protected] .i want net banking id and password of your bank.pls send it imediatily.
thanks...

Dear Sir,


sir,
I opened savings bank account in SBI Guindy branch ( 956), Tamilnadu
My Account Number [protected]

i want net banking id and password of your bank.pls send imediatily

Thanks & Regards
V.Ramar

sir
i am opened NRE account in SBI guindy branch (00956), i want net
banking id and pass word. pls send me immediately.

Regards
T.villalan

I B.SHANKER RAO HAS APPLIED FOR INTERNET BANKING IN BARKATPURA BRANCH HYDERABAD ON 25.02.2009 MY S.B. A/C NO IS [protected] AND ON THE SAME DAY I WAS ISSUED WITH KIT WITH USER I.D. AND PASSWORD BY THE BARKATPURA BRANCH HYD. BUT TILL DATE THE USER ID AND PASSWORD ARE NOT LOGGING AND NO RESPONCE FORM THE BRANCH AND CUSTOMER CARE . I REQUEST YOU TO KINDLY SLOVE THIS PROBLEMS IMMEDIALETY TO ENABLE ME TO OPERATE NET BANKING

no my login id & password in sbi carant a/c so give me a login id & password my a/c in sbi shahada dist - nandurbar

Sir,
I have a savings A/C with SBI in Mangaldai Brach (code 130), Assam from 2006. I need the net banking ID and Password. My A/C no. is----[protected]


Thanks,
Jyoti Prasad Sarmah
(Noida)

i have a account in sbi paschim vihar branch new delhi 110063 and my account number is [protected] (KUMUD BAJAJ ). In this account i had deposit a cheque OF RS 10300 CHEQUE no. 000066, date 31/03/2009 and the bank name kotak mahindra bank Ltd. defence colony 110024. the kotak mahindra bank cleared that cheque 04/04/2009 to till date the amount was not credit in my saving account. pls solved that amount as soon as possible and credit my account.

Last month i had issued the net banking user id and password. But the banking password not started to till date.

THANKS
KUMUD BAJAJ
[protected]

Dear Sir


I am Durgesh Prakash Srivastava. I have a Account in SBI Medical road Aam Bazar Gorakhpur Branch.
My Acconut No. [protected] And ATM Card No.[protected].In this account I withdrawl Rs. 1200.00 By ATM card at ATM of ICICI Bank Branch Sec 18 Noida (Near GAIL Sec 2) at 6.09 A.M. dated 12/04/09 and All Process be cleared But Atm Machine Don`t Give My Rs. 1200.00 i.e. don`t clear Process and give msg Internet Error And Detect Rs. 1200 from my saving account.

I want to plz take action fast and return My Rs. 1200.00

Login id.
Dear sir,
SBI online banking unit

sir,
I open account with Nandurbar Branch dist-Nandurbar.My saving a/c is [protected] .i want net banking id and password of your bank.pls send it imediatily.
thanks...

My saving bank a/c no. is [protected] at the main branch of city Moga, (Punjab). I've forgottan my user id but i've password sent by u years ago. Now i am in need to use net banking. Kindly help me as soon as possible so that i can use the net banking facility. My e-mail address is [protected]@yahoo.com. and mobile no. is [protected]. Please help me soon.

good after noon sir or mam i wanna take password and id for net banking...immediteky send me..!!!

corporate Online SBI banking id

Dear Sir.,

I opened savings bank account in SBI at Bagaha Bazar(2905) branch, West Champaran.
My Account Number is [protected]
I

For the above account I need online banking ID&Password.
Can you please send the details to my mail id: Ravi.[protected]@gmail.com

Login id.
Dear sir,
SBI online banking unit

sir,
I open account with Bundgarden Branch, Pune dist-Maharashtra.My saving a/c is [protected] .i want net banking id and password of your bank.pls send it imediatily.
thanks...

i m using SBI netbanking my password doesn't activating
complaint ref no is P576926

Dera sir,

I have one problem. Actually i want to tell u plz help me How can create my online User Id or password (I want to check my Acc balance online) plz tell me process.

Thanks & regards
Chanda

dear sir,
i want to know, how can i cheak my saving balance on net.

sir,
i open account with sbi branch from curchorem goa.my saving a/c[protected] & id no S10A[protected].i want net banking id and password of your bank.pls send imediatily on my mail id gavas.[protected]@gmail.com
Regards,
Reshma Gavas.

dear sir,
sbi online banking unit

sir,
i A/c transfer delhi to mangaldai branch but my add. not chang sir pse change my add. geven below O/o The Commandant 37th Bn ssb, mangaldai dist. darrang assam, sir my ATM Card and Muliticity cheque Book not received, i m all ready ATM and cheque form allready fillup date 26/09/2010 (ATM) & 02/10/2010 (Cheque book).or pse inform my mob. no. [protected] . matter most urgent action plese .

im having a similar experience trust mee no one can actually help since everyone is busy with many other work

Sir,

My internet banking thirdparty transfer for cut the services.Usually I use the thirtparty transfer.But Nov to now the specility not availability.please arrange.

hello, i m namita kathat from moran assam, i have complaint regarding the sbi employees of our local branch... i m frm a remote place and so i have to ravel a long distance to the bank... but last three days the employee who delivers the passbook is being absent and it is creating a great problem for me as well as the others customers... and as per i know she is a temporary employee in the branch...
i also would like to menion if she has some problem then she should have other employee in the post who coul carry her job.
and many times it is found that she is misbehaving the customers.

SBI Bank — sbi netbanking third party transfar

DEAR,

SIR YOUR CUSTMURE RAJESH RANJAN MY A/C[protected] NOT WORKING TO NET BANKING THIRD PARTY TRANSFAR NOT WORKING SO PLZ RESOLVE MY PROBLEM ME EMAIL ID INFORMATION--rajesh.[protected]@gmail.com , ..me mobile no-[protected] ,,,, i complaint to branch manizer but not resposce..........

Sir,
(a) unable to login please send user ID and Password.
(b) Please correct my address as TAPAS KUMAR GAYEN SMQ 356/5 MADAMBAKKAM CAMP SELAIYUR CHENNAI 600073

un able to log in with userid and password given by bank. while login it says INVALID USERNAME OR PASSWORD WHILE while writing complaint on bank sight it says give valid account no. and branch. i have transfered my accont from i a f vadsar to bangalore hassarghatta rd branch.i have visited bank twice but no result.sunil

while i am entering the user name password and changing that and creating my profile password ,the page got expired.then again i tried but it says invalid,what to do next,,,,

1)I did not receive my renewed credit card no-[protected], valid thru 11/11 though despatched through blue dart on[protected].
2)I could not login even after writing correct CVV no, Date of Birth today on[protected].Kindly look into both.
Registered mobile no-[protected], NIHAR RANJAN BHATTACHARYYA.

I would like to bring to your notice the problem faced by me with the SBI ATM (Pune, CAC, Koregaon park, STC). I have withdrawn RS 10000 from my SBI ATM account on 30/11/2007 at 10.45 am. The ATM costumer advice dated 3rd December 2007 from the same ATM Rs. 10000/- debited twice on the same day. I could not report the same since I was out of station.
My A/c No. at SBI Khadki, (Pune) 1629 is [protected] and my ATM card no. is[protected].

Kindly look in to the matter and rectify.

Thanking you

Col. H. Ramachandran

i have applied SBI ATM Card on September 2007 but upto till date not received my ATM Card so i request to you please send me my ATM Card

I would like to bring to your notice the problem faced by me with the SBI ATM (narela (delhi). I have tried to withdraw RS 10000 from my SBI ATM account ON 23TH/12/07 at that time there was some problem and the response came that the transaction could not be done,there are 2-atms in narela but both are not working ,one is closed from 12 days and other one are out of order from 10 days how can we withdraw money.this is very shame to sbi.

Regards,
omdatt
arya samaj road ,narela delhi-110040

I have two times apply for ATM Card before 3-4 month but haven't received my ATM from sbi. my sbi,bangalore a/c no. is [protected] .So please help me and send my ATM Card as soon as possible.
kindly reply.

thank's

Sir,
I applied for ATM on 12-Feb-2007 at branch SBI Kurnool, AP still I have not been able to get it. I met to chief manager there on 12-Feb-2007, he told me that he has forwarded my application form to Mumbai branch and ATM will be issued by them in 15 days. when I will be able to get my ATM card.

Sir,
I applied for ATM on 12-Feb-2007 at branch SBI Kurnool, AP still I have not been able to get it. I met to chief manager there on 12-Feb-2007, he told me that he has forwarded my application form to Mumbai branch and ATM will be issued by them in 15 days. when I will be able to get my ATM card.

My ATM card bearing no. oblique
A.C no. - [protected]
Sacindra Tulsiram Sisode of SBI BEG branch Kirkee Pune-03, is missplaced on 26/01/2007.
Detailed report follow.
So,please lock the ATM card service.

Sir/madam,
I m really disappointed to see the performance of SBI customer services. I lost my ATM then i was trying to block my card and dialing the customer care number but no one was picking my phone. regularly I have dialed that till 2 hours or more than two hours then I was able to block my card.
after that I found my card from that time to till today I am trying for unblock my card but no one has attend my phone, I am working woman so I can not go to my branch office in the middle days. But I want to say only that SBI or other banks can not compare itself to the private banks. They are fast, active and so much caring for the customers not like the SBI.
Even SBI has not providing the facility to know the balance on phone, then how can they feel to grow. They can do never. Etc......... Etc.............
But let me know how can i unblock my SBI ATM card without going to SBI Bank?????

I am waiting for the response and also suggest to SBI heads please improve your staff and improve your services, if they want to grow in future.....

My name is Pankaj Mishra.I forgot my ATM password & unable to withdraws money kindy suggested me what can be done in order to get new password.

On 8th March, 2008 Rs.500/- has been wrongly debited from my savings account as an ATM withdrawal which I never really made.
this is probably due to malfunction of problem-prone Bonhooghly ATM where on that same day I have withdrawn Rs.500/-, which has been entered as a double withdrawal of Rs.5oo/- (debit), as shown in current mini statement. However the balance report after that withdrawal did not display that error.

I have complained to the Branch Manager of Bonhooghly Ind Estate where I have my savings a/c but yet to get my money restored back into my a/c.

i lost my atm card, pls let me know how to block atm debit card

I had opened a new account at SBI Khadki branch. A/C no [protected]. I was told that I'll receive my cheque book and ATM in next 10 days. But its already 15 days but i've not received the ATM/cheque book. Please info me the status. I tried to contact the branch but the only landline no mentioned in the passbook gives fax tone.

Sirs,

You are requested to plz send the atm pin for atm no.[protected] issued date- june 2009 (valid from ).

with best regards.

sangram singh
a/c. no. -[protected] (saving a/c.)

sir mera account number - [protected] jo state bank of india mai hai code 12621 jo mera id fineindia mai nai aya hai

I have opened a NRE/NRO account with SBI, Arya Samaj Road Branch, Mangalore in May 2009

I have also personally applied for an ATM card in June 2009 and also have requested for a bank
statement but till date i have not recieved any correspondence from them.

I urgently need both the Statements and the ATM card.

Dear sir,



Need your help as I m being harassed by SBi people, they are not reverted on any of the mails of call.

I m trying Darganj Phone from last 10 days but no one is answering.



I have put a request for ATM debit card personally in Allahabad but have not received the same it is almost 25 days.

Got the cheque book just 8 days back and have issued a of 50000 which was dishonoured by SBI without informing me.

If they can credit amount of 82000 recently but cannot debit it.



I have not got any response since I have opened a account with SBI.

Now I am in Ahmedabad and cannot go to Allahabad I need money urgently but unable to withdraw as I don’t have ATM card, when I am trying through internet it is saying my mobile is not updated on system(mobile nos was provided at the time of opening the account).



Please find the below mention mail for your reference.



Please suugest what to do.

Account Holder Name:Vaibhav Johri

Account NO.[protected]

Branch:Daraganj

City:Allahabad

State:Uttar Pradesh





Regards

Vaibhav Johri

I applied for GE SBI Credit Card...

It is almost a month and half my documents have not Reached to the bank. I gave the my documents to one of the DSA's of GE SBI ..the phone number of the DSA is[protected] and the name of the executive is Sugandhi. I have shared my problem in the mail ID feedback.[protected]@ge.com and head.[protected]@gesbi. but it was of no use.

In the revert of my mail my application has been declined but according to customer care they have not received my documents. I am worried that what will I do if my documents get misused. Someone suggest please.

I have an issue regarding an promotional offer of Insurance for which charges were levied against me without my proper consent and i am also being sent Legal notices and being threatened that i will be taken to the court without my dispute being resolved which is going on from past 1 year now.

Only request to SBI is please don't harm our characters and work as per the policies laid down by RBI.

CandM Ventures — card not received

On your site i have seen that the card has been despatched on[protected] today is[protected] i have not yet received the pan card could you just give me a reply on the status of this and to which address this has been posted because i have given intimation to the post office and there is no chance of not receiving this by this time .

Hi sir This SP Haribabu from Hyderabad my credit card no is
"[protected]"

Sir i am Using this card past 1 year, if my card is not working last 1 1/2 month, this card is not Accepting any shopping Purpose
i am not Resaving any statements like other documents last 2 months so please rectify this problem & i hope rectify soon

thanking u sir

SP.Haribabu
[protected]

I want sbi credit card. what is the process. and wht is the requirement documents.
pls tell me details clearly. i have hdfc credit card also.

Hi sir This SP Haribabu from Hyderabad my credit card no is
"[protected]"

Sir i am Using this card past 1 year, if my card is not working last 1 1/2 month, this card is not Accepting any shopping Purpose

if i am Receiving your responce with phone call
The customer executive telling me My Bill Due is 159.47
So That due i am paid today so please rectify my card problem

I hold a visa sbicreditcard [protected] valid thru05/12.
I find that in the monthly sttmt/bill ending 09jun08, an'Annual
Fee of Rs 750' has been charged.This is not acceptable.The due
date of payment is 29-06-08.Amended sttmt be sent earliest
please.Feedback send a computerised reply of taking action in
seven days and sometimes return email w/o acknowledging.
No action has so far been taken despite sending continuous mails
from13-14jun.My mobile no. is [protected].

I have opted for a platinum card had been on SBI agents' own approach/insistence and upon subsequent field verifications, the same had been approved by vide email and SMS alert. However to my sheer dismay, a gold card have been sent to me, which I already have from HDFC, without taking my prior consent or approval. Further this kind of act is a breach of trust /intent and an expression of your dishonor to customers' self esteem, which is very unbecoming from reputed venture like GE-SBI. In this era of consumerism, I cannot believe how come reputed ventures like GE-SBI cards can win over customers, if they resort to this kind o[censored]nethical attitude towards customers.

Dear Sir, I have applied for SBI card one month back, your representative Mr. Muttukumar.K(IBC Sales) collected all documents from our office and he gave a phone no [protected]. So for I enquired several times, yesterday he told that I have not got the card, when I asked further details he used all fithy words to express his views and me that he is no more working there? My question is that 1.is it not his duty to inform us correct information? 2.why your appointing such a ungreatful peapople in your reputed institute, is it not harms SBI? 3.Really if you have control over your people, are you not advise to appologise for this incident?; I can not belive how come reputed ventures like SBI CARDs canwin the costomers love and affection without resolving sadistic and unethical approch of your representative! Mr.Ashok.Bangalore

My credit card is not working since last 15 days, I have made the complaint and was told by customer care that i will get new card within 10 days but still i have not received any card. Now by sbi customer complaint i am told that i have to submit id proofs . Now i have decided to stop my credits with sbi credit card.

SINCE 15 DAYS BACK I HAD APPLIED FOR RS.37, 000.00 AS LOAN ON MY CREDIT CARD NO.[protected] THROUGH INTERNET FOR A TENURE OF 48 MONTHS WITH A INSTALLMENT OF RS.1141.00 PER MONTH.

AS ASSURED BY SBI CARD NET SYSTEM THAT THE SAME WILL REACH TO ME WITH IN 5 DAYS BUT 15 DAYS HAS BEEN PASSED I AM STILL IN DARK AS I HAVE NOT YET RECEIVED THE SAME .

I EGARLY REQUEST YOU TO KINDLY SEND THE SAME WITH OUT ANY FURTHER DELAY.

THANKING YOU
YOURS FAITHFULLY

JAYANTA KUMAR CHOWDHURY

SIR
Lost month i was give a Cheqe number 393250, Amount Rs 5120.00 date 23/12/08.my account statement is payment recived Rs 5120.00.Now this month same cheqe was return told me Mr Vinoth kumar.What problem.

I AGREE THAT THE CUSTOMER CARE SERVICE OF SBI CARD AND TO GO THROUGH ITS SITE IS
VERY TROUBLESOME .SIMPLY I SHOULD SAY POOR CUSTOMER CARE SERVICE

Hi,

On May 14th I have sent a mail for increasing the credit limit for my Credit Card No. [protected]. My initial credit limit is Rs.24000/-. I am using the SBI Card for more than 2 years. I am regularly using the credit card and properly paying my due amount and EMI also. Many times i have requested to increase the credit limit. But they have not increased the credit limit. Then the customer care executives asked me to submit my other bank credit card statements. Based on the request I have sent latest two monthly statement for my citi bank card which is having Rs.89000/- credit limit.

On 19th May I got the call from SBI card to make a payment of Rs.500 for increasing the credit limit. Based on the request immediately i have paid the amount of Rs.500.
Already i have paid Rs.1500 on 18th May thru net payment. The amounts are posted in my accounts. But my request of credit limit increasing is not happened.
Today again I got a call from SBI Card (Ph No. [protected] - Telecaller Name: Sophia) to make a payment of Rs.200 for increasing the credit limit.

The telecaller who has made a call on 19th has not informed the same thing at the time of telecalling. Why telecallers are not giving the correct information?
Kindly take necessary action on the telecaller who has given the wrong information. Based on the wrong information again i am getting another one call for making a payment. It is not good. I asked the telecaller Sophia to raise the complaint against the previous telecaller, she has given a Ref. No.[protected]. Please confirm on the reference number.

Please check and confirm...

sir i am D.C.Jeyabalan my card no is [protected] i i applied loan amt 37, 000, that is issued on 18/5/2009. i recieved the monthly statement on 25th may.but till now i didn't get the cheque.kindly check the above, and which courier u sent. please inform the details to the given email id.

thank you,

D.C.Jeyabalan

I am SBI card holder since few months I am not getting monthly statement of Credit card, difficult to track my overdues.Thanks

More than two years ago I cancelled my SBI Credit Card (since I was not satisfied with that) and also received a reply from SBI stating that my card has been duly cancelled. But even till date, I receive phone calls from SBI customer care stating about offers and other facilities available for SBI cards. I have told SBI executives "N' number of times that I do not possess an SBI Credit Card any more and requested them to cancel my name and ph number from their database. It all turns into a deaf ear. SBI customer database is not at all updated. They retain old customers also in their existing customer data base and that is the confusion. I believe atleast this comment comes to the notice of SBI and they remove non-existant customers from their database and ensure they do not disturb old customers stating about this offer, that offer by way of customer care and tele marketing.

DO NOT USE SBI CREDIT CARD THE?Y ARE CHEATERS

http://www.ceveni.com/2008/08/sbi-credit-card-fraud-and-hidden-costs.html

e payment

I have been blacklisted from your card company whereas i am even unaware of the outstandings as i was an employee of GE Capital about in 1999 and thats about it. May be you isuued a card in my name, the details of which i dont have. This is causing a problem in my hiring with new employers. Please clarify with details as i would like to repay or clear and seek a clearance certificate.

I was working in GESBI & i have to withdraw my pf, I need the contacts of the the HR, i tried serching on goolge didnot get any, please help.

Sir,
My name is R Rajagopal
My payment towards igl for Rs.670/- on my card no [protected] has been made through my cheque no.329591, a copy of which was returned back to me stating that payee name is not correct and charging Rs.300/- for "could not be banked" account.
sbi card section has written in their ref no[protected] dt nil, my card no as[protected]. I just could not understand. I have written my above stated card no. They have written some other no. It must have been in some others name. how can they charge Rs.300/- for the fault of theirs. pl check up and reply me immediately.
( R Rajagopal)

Dear Sir,
Yesterday I received a letter ref no[protected] stating that payee name not correct and they stated my card account no as[protected] and they returned back a copy of my ch. no. 329591 dt 8.2.2010 for Rs.670/- and charged me Rs.300/- on account of this. I wonder how they stated a wrong credit card no.

My no.[protected] which is correctly written in my cheque with my name inscribed by SBI themselves. Then where is the wrong? why did not the card section doubly check the no and name and unnecessarily charging for no fault of mine and give mental tension. Hope this is corrected by card section and expecting a favourable reply. Phone no[protected] always seem to be busy and where can we go if they work like this.

Every month I used to pay some bills and a frequent user of this card.
Hope I would get a favourable reply
( R Rajagopal)

Dear Sir,
I recd a letter ref no[protected] only yesterday stating that payee name is not correct with a card a/c no as [protected] charging me Rs.300/- for could not be banked account with a copy of my cheque.

In my cheque I have quoted my correct no. If it is wrongly searched, naturally name would differ. what is the problem? How this could have happened? My card account is [protected] I am a frequent user. How can they charge me for their wrong doing.
Hope they would correct their mistake and not charging me Rs.300/- for their wrong doing. What phone no they have given. Always it gives in tamil as busy.[protected]. Is this the good way of working.
( R Rajagopal)

hi sir/madam

while applying for the card, i was told there is no fee for the card. but in the first month statement 500rs as a processing charge has been charged. also my credit limit is only 36000rs promised credit limit was 1lakh. can you please help me out. i have other private bank credit card which has been provide without any fees.

can you please tell me the procedure to terminate the card.

I had a GE SBI credit card issued to me in the year[protected] on which i had done a settlement of Rs 7000 paid in 3 EMI's of Rs 2, 333 each ending on 29th April'03 .The card to my understanding was closed then basis the same .I was issued a settlement letter by GE SBI then .Now 7 years later I get a call from GE SBI stating that I have an outstanding of Rs 1 Lac on the card wherein when the card was issued to me, the credit limit on the card was Rs 17, 000 .my credit card no is [protected].I want to close this issue ASAP, pls help .

G.A .Deshpande

Hi,
I have been using SBI credit card no. [protected]. I also mail to you regarding this on dated. 7th Aug 10 but there is no respone or call from SBI Cards. Now today on 25th August2010 I have receivd my card statement through email, statement show card is blocked due to non payment of July month statement, but nobody has contacted me from sbi card, I tried their help line but unfortunately they kept me on hold for atleast 20 to 40 minutes.

1. I issued the cheque 120004 and drop into to SBI Card Machine dt 26July10 vide Rc # 000001 Machin ID SBI015 at kalkaji branch amounting `15000/- agt statement dt. 23July10 amount of `19426.36. Through sms (TM-SBI Card) they confirm that they recievd the chq. on dt. 29July10.

2. On dt. 01Aug.10 I recvd a msg. from LM-SBI Card your chq. return unpaid due to other's letter. I saw the msg and contact customer care after a long hold (27minute) I connect with Miss Dipsy I telll her about the message and ask whats the reason of chq. return she told me that they recievd the chq. But what the reason is chq. not credit into the ac and they have no information on their system regarding chq return and you have to wait for 2-3days or our representative contact to you.

3. After 4-5 days later no budy contact to me from Sbi card then I call aging to customer care after 15 – 20 minutes line connect with Mr. TARUN I ask the same Qustion about why my cheq. not present yet to my bank and they said chq. Is return unpaid from my account how is possible without any reason bank is return the chq. I ask the reason to him and he told me that aging the same word of depsi they have no information regarding this and you have to wait for 1 – 2 days or contact to your bank why is chq return without any reason. I confirm my bank I am shocked my bank says there is no anyone chq. Present from SBI or any others chq present then how its return I can't understand why they cheat me or telling lye I am fedup all this and their services. (Bank statement enclose for clearfication of not presenting, return the chq)

4. On 10 Aug 10 after 3days later no budy contact me from Sbi card then I call again to customer care after waiting 15minutes line connect with a south Indian lady I ask the same what is the reason of chq return but she unable to understand and communicate in English or Hindi. I cannot communicate in their regional language. Then I told him to connect with your senior then she connect me with Mr Bala, I told him to whole the story regarding the chq. Not present in bank, they said chq return by yr bank he told no problem sir we have the chq. we present it again in 1 or 2 days. I told him that after 2 days is due date of the statement he said nothing to worry its clear and you issued another balance amount chq to clear the balance dues and have not charge any late fee or any other charges. I ask him aging he gave me any reference or complaint no regarding this he says we don’t have this you don’t worry its clear and we cannot charges extra. I issued Chq. # 120006 dt. 11 Aug 10 balance `4426.36 and drop at SBI New Friends Colony branch.

5. Now I have received regular call on words 15 Aug 10 from SBI collection department about Payment. I told them all story but the said your chq is return unpaid and contact customer care.

6. On 25Aug10 I recived my Aug statement through mail I am shocked, shaw the statement shows Late fee chrges `767.13 and Finance charges also `1022.56. I can't understand what happning, why they cheat me. I immediate call customer care to speak the bull , I tell him the story but I am shoked she said "Sir you are rude and you are pissing me off and I am trying to help you but you are not understanding anything you have to paid the amount other wise we know the way to collect the payment"... those were the exact words of the executive.

7. The customer service has been very harsh and has not been helpful. They are rude and often end up giving wrong information to the clients.

So, I request to you help me for the same as soon as possible.


Thanking you
Yours faithfully

Pushpander Kumar [protected]

I hold a sbi creditcard [protected]
I find that in the monthly sttmt/bill ending 9March11, an 'Annual Fee' has been charged.This is not accceptable as previously mailed to you on 25-03-11 at 3.37 PM.The due date of payment is 29-03-11.Amended sttmt be sent earliest please.Feedback may be sent on e-mail: [protected]@gmail.co.in
No action has so far been taken despite my previous mail.
.My mobile no. is [protected].
The payment on this account will not be made the credit card may be deactivated.Minakshi Khushu

With the reference SBI credit card No.[protected] and A/C
No.[protected]
This card was issued to me before 6 Year with the card expired on 10/08
i had never used this card . but i am continuously getting calls from
your side that make the payment as due on this card is aprox. 30000.Your
collection person are intensely calling from different different no.They
are mentally harassing me and my family for the payment.
kindly show me my transaction details if i used this card. I had never
received any statement or written documents from SBI cards side.
I already marked a mail to banking ombudsman and discussed with my legal
advisor to file a case in consumer court against you.
Kindly resolve this matter as soon as possible .

Phone:[protected]. Mobile: [protected]. e-mail:[protected]@gmail.com

SUNILKUMAR S., Plot.No.76, 7th Cross Street,
Jeyendra Nagar, Sembakkam,
Chennai.600 073.
Dated: 9th June 2009.
To
The Credit Cards Division,
State Bank of India.(www.sbicard.com)

Sirs,
My credit Card No. is [protected]. I have shifted my residence from the previous one to the above mentioned address during June 2009. Immediately I have informed the Bank in writing. There was no response from the Bank. Hence, I have again informed the bank with a copy of the ration card a proof of my shifting. Even now there is no response from the bank. I did not receive any bank statement for the past five months, however I am making the payment, as usual, without expecting any statement from your bank. I am very sorry to say that if I do not receive any statement at least from the ensuing month, I have no option except to think over to get the account closed forthwith.

Thank you, for the co-operation extended so far.

Yours faithfully,
S. Sunilkumar

SBI Bank — regarding the place where i should write my exam

Respected sir,
Am samu i have applied for bank clerical post .. i got d registration id and password bt i didnt get the place to write my exam.. please reply me were i shld write my exams
Thanking u

Credit Card / Personal Loan — Credit Card / Personal Loan

Hi,
This is Amarnath Reg: Credit Card / Personal Loan
I have applyed for cr/pl last month but i did not get response from your side

Can you please help me as soon as possible.

My contact No : [protected]

SBI — Credit card Cheating

Sir
I was a SBI Credit Card Holder During The Period[protected]. At the time of Joining they offered a card without annual payment. But later asked me to pay the annual fee. I have paid the amount and informed through Helpline Number. They offered will return back the amount (RS. 961.55/-) as cheque. Now they are sending monthly statement with a unknown Card Number and deducting RS.49/- from each month. Presently i am not holding any SBI card after closing the previous card in 2008February. Please consider this matter.
Thanking You
Jyothilal G

I Have the same problem

Beware of SBI Cards. They are cheaters.

forward me the branch address and phone no of SBI health insurance.

I had applied for the SBI Credit Card and my form number is [protected]. please tell me the current status.

Mayank Sharma
[protected]

Dear sir/madam,

I recieved my credit cards a long days (4 months) back but stiil now i didnt recieve the pin numbers. please try to send my pin numbers as soon as possible or atleast try to cancel my credit cards

thanking you

Hi,

I got my SBI creadit two days back, when i check my statement next week it is showing 49.44 due. They deducted the amount for Insurance, i don't want the insurace policy, could u please cancel the insurance facility for my account.

Regards,
Hari Prasad

Hi,

Infact my experience with SBI cards has been worst and similar to what many others have also faced. In the first place, I receive an unsolicited credit card( I had applied for SBi railway card while they happily sent me SBI gold card) which I had never activated. However, I started getting monthly statements with the insurance chrages as the amount outsanding. Despite me constantly asking the customer service people to cancel my card, I have been receiving card statements and right now the amount due has come up to Rs.2119 being payment due towards the insuarnce charges. Even after writing to the customer service, this issue has not been resolved till now.

I have been advising everyone not to go in for SBI cards. The company does not have any professional ethics.

I'M ATTACHING THE MAILS THAT I HAVE SENT TO SBI BUT HAVE NOT RESPONDED/

Dear Sir,

After making full n final settlement also, your executives are again calling me for o/s amount and talking very rude and in abusive language.

This is really disgusting and no one is responding to my mails also.

If the case is not resolved within this week, I'll go to consumer court.

Regards,
Amar

Note: Forwarded message attached

-- Original Message --

From: "amar j. singh" <[protected]@rediffmail.com>
To: feedback.[protected]@ge.com
Cc: head.[protected]@ge.com
Subject: Fwd: Re: RE:'CaseID=[protected]'Fwd: Re: RE:Fwd: Credit card No-[protected]






Dear Sir,

This is to inform that I had made a payment of Rs2000.00 on 30th mar'08 for the full and final settlement against the o/s of above mentioned credit card no.

Now, after making a full n final settlement also, i have again received a o/s letter with delayed payment interest mention for 10/04/08.

I'm unable to understand what kind of full n final settlement has been done from ur end????? Why again am I receiveing o/s amount of 10th April'08 of the mentioned credit card when it has already been settled and closed on 31st mar'08?????

Pls clear it off and send me a full n final settlement letter else I'll move to consumer court with your statements of Full n final settlement as on 31st mar'08 and again sending me o/s amount of 10th april of the same card.

Regards,
Amar


Note: Forwarded message attached

-- Original Message --

From: "amar j. singh" <[protected]@rediffmail.com>
To: "feedback.gesbi" <feedback.[protected]@ge.com>
Cc: head.[protected]@ge.com
Subject: Re: RE:'CaseID=[protected]'Fwd: Re: RE:Fwd: Credit card No-[protected]-Reminder






Dear Sir,

This is in reference to the previous mails regarding account settlement, I got a call for settlement on 20thy Mar from Mr. manish, and he told me that he'll be sending that full n final setllement (no dues ) thru mail, and one of his representative on 24th morning to collect the amount agreed for settlement of account.

But, am still to receive the mail as well as no one contacted me for take the payment today.

Regards,
Amar