State Bank of India [SBI] Complaints & Reviews

SBI Credit Card — misbehaving with customers

good morning
well we havent reissued our card and also payed our previous dues before 1. 1.2007. but today on 7.2.2008 they are calling us and asking us to pay our due which is of rs 3000. so without using the card for more then 1 year why we will pay the money when we asked the employee who called us. he started scolding us and said that he is going to send us a legal notice.

Rameshbhai c. Patel
B/7, surmandir near janakinagar,
Ellorapark-gorwa road, vadodara 390 016
Tel: [0265] 2290224,[m][protected]
Email : [protected]@rediffmail.com
24 february 2008
Needs immediate attention of the management of sbi cards.
Ref: the demand notice from your advocate m/s lawyers inc. For payment dated 14.02.2008 received on 23.02.2008
With reference to the captioned demand notice from your lawyers inc. I do not understand what actions you are going to take. The money which i have not utilised and the greatest administrative mistake from your end, on what account you are goint to punish the normal citizen. You are not replying any thing against my several communications and straight way you are sending the legal demand notice for payments, which you have wrongly debited.

Kind attn : mr. Rajiv krishnan – g. M. – sbi credit card – for immediate actions.
Received the statement dated 09.01.2008, again in which you have debited the same amount of fin. Charges, instalment of emi, interest charges etc. Please arrane to take the actions immediately to stop this wrong debits.
I received the phone call from your sbi card office new delhi before 10 days regarding the reversal of the wrong debits and it is under processed but no final response or deceision has been received till date.
Received your reply of 12.01.2008, through email, but the problem does not resolved as it is going on since seven months. Niether i am able to utilise the card nor i am getting the credit of wrong debits, the future status of my case is in the sky. No body is replying positively regarding my case. What actions i should follow, you may kindly suggest.
Every time your reply is that “within three days you will be received the answer, but three days are not completed since last 7 months. I do not understand the definition of three days which you are replying in your reply.
Please reverse the same immediately and issue the fresh credit card

Please arrange to stop the calls from your collection agency immediately.

To
The chairman & managing director
Sbicpsl urgent for immediate actions.
Post bag no: 26,
Gpo, new delhi. 110 001
Sub: reversal of all the transactions wrongly debited to my account in the month of june and july 2007.
Ref: your statements from june 2007 to december 2007, for
Credit card no: [protected]. Staement is of 09.08.2007 is pending as it is not received.

Dear sir,
With reference to the captioned subject matter please reverse all the transactions debited to my card account wrongly. The detail are as under. For which i talked to your representative mr. Arbras, mr. Prashand and mr. Kshitij not less than 90 times. But till date the actions are not initiated.

Again and again in every statement it is debited all type emi of loan and other false charges. Kindly arrange to stop further debit in my statement. And i have no heard about all the reversal of transactions debited to my card account. Take steps immediately.
Date particulars amount.
02.06.2007 encash processing 1011.24
09.06.2007 govt. Service tax on loan amt. 74.10
02.06.2007 pre – computed interest 16200.00
09.06.2007 encash emit ran pln 48 1275.00
02.06.2007 encash debit 45000.00 – temporary credit given in august 07
[the draft has been sent to mr. Prashant, sbi card, 10th floor dlf cyber city,
Dlf infinity tower – “c”, dlf phase – 2, gurgaon – 122 002]
03.07.2007 fee payment not received by due date 497.19
09.07.2007 govt. Service tax on loan amount 72.98
09.07.2007 interest charges purchases 40.78
09.07.2007 encash emi tran pln48 1275.00
02.09.2007 fee payment not received by due date 429.78
09.09.2007 govt. Service tax on loan amt. 70.72
09.09.2007 encash emi tran pln 48 1275.00
10.09.2007 fin. Charges on unpaid flexipay amt. 39.40
24.09.2007 balance debit adjustment 855.00
09.10.2007 govt. Service tax on loan amount 69.56
09.10.2007 encash emit ran pln 48 1275.00
02.11.2007 fee – payment not recd. 429.78
09.11.2007 govt. Service tax on loan amt. 68.39
09.11.2007 encash emi tran 1275.00
10.11.2007 fin. Charges on un paid flexipay amt. 39.40
03.12.2007 fee payment not received. By due date 674.16
09.12.2007 govt. Service tax on loan amount 67.20
09.12.2007 encash emi tran pln48 1275.00
10.12.2007 fin. Charges on un paid flexipay amt. 78.79
02.01.2008 fee payment not received. By due date 674.16
09.01.2008 govt. Service tax on loan amount 65.99
09.01.2008 encash emi tran pln48 1275.00

Please also stop to further debit any amount to my card statement..
Kindly take the immediate actions and reverse all the transactions immediately, otherwise i will have to take the necessary actions for the same. Please arrange to take actions immediately to reverse the entire outstanding, to avoid the legal consequences.
Thanking you,
Yours faithfully

[ramesh patel]
Copy to : 1. The chairman – sbi card – for immediate action
2. The managing director – sbi card – for immediate actions.
3. Copy to mr. Rajiv krishnan – g. M. Sbi credit card.

Hi Gud Morning


Iam SBI Credit card Holder i utilised 14700/- for this iam making payment for every month almost 2yrs But the statemnt shows 33000/- Finally I not made payment for two months becoz iam not getting my statement even after several reminders to the collection executive, Finally collection guys are creating problems @ sister's place, They are using bad words towards me. Kindly help me in this.

SBI Credit Card — SBI is not ready to resolve the long pending double transaction dispute .

I had paid my Idea bill through SBI credit card in sep-07, Due to problem with internet i paid twice.
I had sent the written complaint (Double Transection Dispute)to SBI after 2-3 days, When I talked after 10 days they told issue resolved and amount will be credit in to your account in next month bill.
Till date i didn't receive amount, I talked so may time to customer care regarding the same but every time they told we have forwarded your request to concern department.

I need that amount plus expenses of call which i made in folloup with the same.

i have sent this mail to sbi credit card feedback but in vain, nobody replies, please reveiw and revert and inform i[censored] can helpreminder 6
...still no response from your side ...

Note: Forwarded message attached

-- Original Message --

From: "sanam kumar" <[protected]@rediffmail.com>
To: "feedback . gesbi" <feedback.[protected]@ge.com>
Subject: Fwd: Fwd: Fwd: Fwd: Fwd: SERIOUS MISBEHAVE BY A CUSTOMER CARE EXECUTIVE






REMINDER 5 NO RESPONSE ...KINDLY TREAT ALL THIS COMMUNICATIONS AS FULLY OFFICIAL
Note: Forwarded message attached

-- Original Message --

From: "sanam kumar" <[protected]@rediffmail.com>
To: "feedback . gesbi" <feedback.[protected]@ge.com>
Subject: Fwd: Fwd: Fwd: Fwd: SERIOUS MISBEHAVE BY A CUSTOMER CARE EXECUTIVE






reminder 4 no response ...


Note: Forwarded message attached

-- Original Message --

From: "sanam kumar" <[protected]@rediffmail.com>
To: "feedback . gesbi" <feedback.[protected]@ge.com>
Subject: Fwd: Fwd: Fwd: SERIOUS MISBEHAVE BY A CUSTOMER CARE EXECUTIVE







reminder 3 no response
the name of the cce as per him was manoj kumar pandey...

Note: Forwarded message attached

-- Original Message --

From: "sanam kumar" <[protected]@rediffmail.com>
To: "feedback . gesbi" <feedback.[protected]@ge.com>
Subject: Fwd: Fwd: SERIOUS MISBEHAVE BY A CUSTOMER CARE EXECUTIVE







reminder 2

Note: Forwarded message attached

-- Original Message --

From: "sanam kumar" <[protected]@rediffmail.com>
To: "feedback . gesbi" <feedback.[protected]@ge.com>
Subject: Fwd: SERIOUS MISBEHAVE BY A CUSTOMER CARE EXECUTIVE






i am a hypertension patient and my condition is deteriorating because of this behave kindly provide we with a reply on urgent basis immdtly
...

Note: Forwarded message attached

-- Original Message --

From: "sanam kumar" <[protected]@rediffmail.com>
To: "feedback . gesbi" <feedback.[protected]@ge.com>
Subject: SERIOUS MISBEHAVE BY A CUSTOMER CARE EXECUTIVE






To
Whom it may concern
SBI credit card

SUB : Grave misbehave by a Tele-call executive with credit card no [protected] in the name of sanam kumar
Respected Gentleman /Lady
I have been a user of SBI credit card since last six months, am well educated and have good repute in society, would just like to bring the following facts to your notice
On Saturday9th august 2008 I recd a call from tel no [protected] at 8.50 in the morning quoting the person to be from sbi credit card, the person reminded me of the payment I have to make and I specifically told him that a cheque has been dropped in the drop box at sbi vasant vihar, Dehradun, almost three days back he then asked me to find out from my bank whether the same has been debited or not, it was told to him that in the past also there have been instances of cheque being dropped in the box and not collected and there is no need for me to tell a lie (if required I can prove), on this the person was VERY DISCOURTEOUS,
WAS READY TO FIGHT,
RUDE
And
MISBEHAVED WITH ME quoting “ that do not think whatever you say we will believe” and starting misbehaving further, it is fine that there is a credit card in use by me and also the payment may have got late but does not allow any body to call me and misbehave with me that to without any rhyme or reason, sorry, this is strongly resisted by me, in a civilized society how can you expect such a behavior by anybody, SBI credit card was taken by me only because always heard of the unethical practice of private banks however this be the attitude then kindly send me the entire statement would like to settle all outstanding and then take appropriate action on my behalf. AS PER MY UNDERSTANDING THERE IS A RECORDING DONE OF ALL CUSTOMER CALLS, KINDLY LISTEN TO THE SAME, and assess whether the conversation was in the limits of reasonability, as a financial institution people there should at least consider the worth of the person interacting with and behave accordingly, shall not in any case stay silent, my further course of action shall depend on your reply ……….
Apart from being unprofessional would also like to invite your attention to the guidelines of RBI in this regard


RBI Guidelines
Banks are advised not to use the muscle power or any uncivilised manner to the defaulters for colleting the debt. Banks or recovery agents can also neither use unidentified telephones (The banks have to provide the phone numbers to the customer at the time of borrowing that would use for reminding the debt.) nor can go to the borrower’s house in the odd hours for asking the debt
DBOD. Leg. No.BC. 104 /09.07.007/2002-03
(v) General
a. Lenders should restrain from interference in the affairs of the borrowers except for what is provided in the terms and conditions of the loan sanction documents (unless new information, not earlier disclosed by the borrower, has come to the notice of the lender).
b. Lenders must not discriminate on grounds of sex, caste and religion in the matter of lending. However, this does not preclude lenders from participating in credit-linked schemes framed for weaker sections of the society.
c. In the matter of recovery of loans, the lenders should not resort to undue harassment viz. persistently bothering the borrowers at odd hours, use of muscle power for recovery of loans, etc.

The lenders should not resort to undue harassment viz. persistently bothering the borrowers at odd hours, use of muscle power for recovery of loans, etc. (b) The banks should ensure that agents engaged by them for debt collection refrain from action/s that could damage the integrity and reputation of the bank (c) Their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude into the privacy of the borrowers'/ credit card holders' family members, referees and friends, making threatening and anonymous calls or making false and misleading representation


6.3Fair Practices in debt collection
RBI/[protected]/32
DBOD.FSD.BC.17 / 24.01.011/ 2007-08
c) Banks /NBFCs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.
IN THA PAST THERE WAS A CHEQUE PICKED UP FROM MY PLACE AND FOR DAYS TOGETHER THE SAME WAS NOT BANKED AND WAS ONLY BANKED AFETR MY REPEATED REMINDERS AND YET THE CUSTOMER CARE EXECUTIVES ARE SO ARROGANT, WHY?????????????????


S kumar

SBI Credit Card — Fraud: -Wrong Information conveyed,Misbehave & Misuse of Power

Dear Sir,

Sbi Credit Card company has done a very wrong thing with me.

I found in my monthly statements contnously some misarrangements. Which was too much hurting on every month. I got too much angry on them when a mobile payment was entered twice in place of single mobile and also converted to EMI without even taking permission from me. Than i requested SBI to close my card in month of around october 2007. than they asked me to pay 11000/- which was the balance due for me and they confirmed me over mail that they have already closed my account just pay Rs 11000/-. which i did and then i requested SBI to close my account. But still they have not closed my account and sent continous monthly statements at my home and i got angry when they have sent new activated cards on a wrong address without any intimation which can be misused if got in wrong hand. Than i used that card and than after 2-3 months i asked them to close my card and i was ready to pay there whole amount. Than they have sent there executive and he encouraged me to do settlement which he proposed 17000/- to me which i paid him in one short and he did settlement with me. but still this account was not closed they are still sending monthly statements and very bad thing is that they have given my name to CIBIL due to which i am not applicale for claiming any loan from any bank which was just a misuse of there power. Now I requested SBI to cancel my settle ment against which i was ready to pay there whole payment but they are not ready and this is not a good thing for any credit card company that they take very wrong actions without even informing to customer.

Please let me know what should i do.

Thanks and Regards

Deepak Gupta

SBI Credit Card — Misbehave

Sir,

This is to inform you that I have settled all my bills as per settlement letter issued by SBI Credit Card.
But, still I am getting regular phone calls. Not only this but on 4th June I met an accident and when I was getting stitch on my hand I got a phone call from SBI office. I requested them to pl. call later and cut the call but again there was a call started abusing and slang languages saying that phone kahe nahi utha rahe ho sale????? and many more slang languages.

Sir, Pl. Look into the matter so that I can get rid of these harrassing calls... otherwise I would like to die rather than attending such calls..

Thanking you,

Regards,

it is true and SBI is one of the pathetically mismanaged certainly not by intention but by inefficiency in controlling things. SBIcard web site has only post bag number not the address where a record can be kept for our registered post. Call centers most of time say reach your nearest bank, in case answered.

From one more harassed customer.

SBI Credit Card — misbehaving, lying .

Dear sir,
I had a SBI credit card and due some problem i hadn't make some payment. But aftewards i call at customer care for settlement, later on there executive came to office and said my settlement amt. Rs. 25000/- payment mode in 10 equal installments and also took signature in letter which they brought. But after many payment there another excutive told me that no settlement has been done against my credit card there bank still charging interest on it and amt com to near Rs. 90000/-.
Now they are abusing me and my family by sending person using bad language after every 3-4 days.
please lookafter the matter.

credit card / S B I — misbehaving

sir, i activated my on17 of september from amritsar Bhagtanwala branch but till today i did'nt get my credit card when i made call to SBI employee he replied me "MAIN JYADA BAKWAS NAHI SUNTA " AND he cut the call so please sir, take stong essential step against him or tell him some manners how to intract with ur customer

This complain true on date 6/3/09 SBI card sales executive come my home in karnal 1756-A sector-6 and he say me i convert ur silver card in platinem card without extra charge and ur cradit limet is increse 2.5 lac.He fill up my application form and he recieved my card and says new card i got in a week by couriar.He comes from gurgaon.When i cheak my unbilled amount 1400 Rs credit on vishal mega mart on 9/3/09.When i complain coustmer care they say there are no any scheme convert platiniam card and ur layble to paid this amount then i understand a chetter cheat me. I request all o[censored] pl do not give ur card and card no. any person. SUKHWANT SINGH

http://www.ceveni.com/2008/08/sbi-credit-card-fraud-and-hidden-costs.html

dear sir
This is TB.Somashekarappa my cradit card no:[protected]
My problem is Ur sent a massage to my mobile no:[protected]

ur wrongly menstion my e-mail ID [protected]@ibibo.com.

But currect email ID is [protected]@ibibo.com
please correct the same and sent a details of payments,
awiting for ur fast reply

regards
TB Somashekarappa

ur wrongly menstion my e-mail ID [protected]@ibibo.com.

But currect email ID is [protected]@ibibo.com
please correct the same and sent a details of payments,

SBI CARD — Charging for not used credit card

sir/ madam,

I am holder of card with following details

Card NO : [protected]
Name : V. O Mohanakumar

Date of Birth : 27.5.1964

As per letter from SBI Credit card, I have a balance of rupees more than ten thousand to pay for the above card number .

Actually I have never used the card for any type of transaction or not joined any schemes for the SBI card holders.

I have told the executives that i am not interested the card but he told me it's free of cost and only paid if any transaction happened

I am getting monthly statements for paying bills .When i contact with customer care department they told me that not to pay the payment unless card is used

and they also told me that if I never need the card break the card so I did like that and dropped at the box. I have sent a letter to the following address

regarding this and informed that I am not liable to pay this amount

1) SBI CARD and payment Pvt LTD,
New Delhi 110001.

2) Mr.Bharadwaj Ryali
Payment assistance unit
Gurgoon -122002

By submitting all the above facts I am asking you to kindly avoid me from paying the bill since I didn't used the card. If you are not accepting this request

I have to go to Human Right Commission and to the Media also

Expecting Your favor at the earliest,

Regards,

V O Mohanakumar

SBI — Credit card unnessary due

Daer Sir,

I have taken Credit Card of Bank and if the bank sends Bill charging Some Insurance policy and it was informed verbaly as well as through mail to bank that I have not asked you to send such policy and if you are charging amount to me please send detail document of policy as well as policy number policy paper to me.After clear cut discussion and explanation to different different executive of bank last 2year and six month bank is charging late fee charges and not willing to close this matter and now bank has forwarded this detail to Credit information berow and due to this another bank who want to give me home loan stopped sanction letter .It makes big loss to me .I have given total 10 mails and they replied through one mail that amount reversing is not possible .Also they are not sending detils of policy .Please help me out in this problem wheather to pay amount with late fee charges or registerr a complainton them .

Regards

Lale D D

Almost the same thing happened to me also. When I came to SBI bank at Nagerbazar -Kolkata for
depositing PPF amount, one executive accosted me and told that he will give me a gift as I have PPF A/c. He offered me a free SBI Credid card for one year. I have not shown any interest. He told me you
just keep it and it will cover some insurance . Still I was not interested. He then request me to keep it
and it will save his job. Like this, ultimately I have agreed and very quickly he filled-up the application
by me.

Any way, I have purchased few goods and paid the amount within due date.After my last transaction
the bill shows some interest( around Rs.50) accrued, though I have given the cheque in due time. I wrote a letter and
dropped into drop box, saying that I am not accepting the bill and I want to close the account immediately. But there is no reply from bank. I talked to the branch manager of Nagerbazar and he said there is no relation with the bank and could not help in this matter.

It is surprising that one person is doing business in SBI bank premisses and for that the bank is not
responsible.

In every month bills are coming with an interst of the previous iterest amount. I dropped another letter
for closing the account along with broken card as per advice from customer care department.

Still the bills were comming about one year and then stopped. There is no communication till then. I thought the matter was solved.

Now, after five years, representative from SBI contacted me over phone, saying that you have to settel
the account and you have around Rs8000/- due. I have explained the whole thing and asked him '"why you have not setteled earlier when the amount was small and now you want to settle when the amount is substancial.'" But he don't like to listen me and keep on disturbing me almost every day in my office and residence.

Please help me from this dispute.

Regards,

Ananta Kumar De

Card #4317-[protected]

Ph:[protected]

My dad is continuously getting calls from sbi credit card centre. They don speak any thing clearly .They just ask about me. I have clearly mentioned my cell number.If at all any issues they should contact me, but time and again they will call my dad.Because of work, I stay in a diffrent place.
My dad is getting calls from this number [protected]. I have been trying this number, but it is continuously coming busy.
Please stop this harassment to my dad

I have been using SBI credit card for the last six months and have been paying full payment regularly. I used to get SMS in my mobile giving the total outstanding amount and I used to honour the same. My due date was 12th of every month.

This month, I did not receive any outstanding message from SBI, neither the bill nor the SMS... and I also forgot about the same because of Pongal holidays. I received a call from SBI collection agency, day before yesterday and they requested me to pay only the minimum due... As a policy, since I pay the full amount I told them and they in turn told me that they will send someone to collect the same. During the conversation, I asked for the full amount due so that I can prepare the cheque and the lady told me its Rs.14, 000/-

The man came to my place the next day to collect the same and since I wanted to clarify the amount, I asked him the cheque amount and he called his people and told me that the amount due was Rs.18, 000/- When I told him since there is a discrepancy in the amount, I shall check on the net statement and pay him the amount. The man left, but I got a call saying that I have to pay Rs.14, 000/- I told him that his person has already left. The person on the line called Karthik shouted at me saying that they will charge me Rs.750/- as interest charges if I don't pay him immediately. I just told him that between evening 7.00pm and morning 10.00 am there is not going to be much of difference as in any case, they would be depositing the same the next day only. But is was shocking for me to hear the way he spoke over the phone to collect the same.

I told him I shall deposit the same in the drop box and did the same.
To my surprise, just about 30 minutes back, I received a call from SBI assistance...(thats what they told me...) I asked him, is it the collection agency and he said no, but collected the details... I as a fool told him the details, but now feel that I was being cheated by him...

FOR TWO DAYS DELAY, THAT TOO DURING HOLIDAYS... THEY ARE NOT ABLE TO WAIT...AND FOR NO REASON GETTING ABUSED FROM SOMEONE UNKNOWN, THAT TOO WHEN I AM A PROMPT PAYMENT CUSTOMER. I FEEL VERY MUCH CHEATED AND WISH NO ONE ELSE IS BEING CHEATED LIKE ME... HENCE THIS COMPLAINT...

PLEASE DO NOT BE LIKE ME... PEOPLE JUST LIKE THAT TALK TO YOU ANYTHING AND THEY TAKE YOU FOR GRANTED AND SHOUT AT YOU AS IF YOU OWE THEM SOMETHING... BE CAREFUL...

A VERY UNHAPPY AND DISAPPOINTED CUSTOMER...

Respected sir,


My self Jagdish singh, My Govt. Salery account in your SBI branch at Rohtak (Haryana)
My Acc. No. Is [protected].
My Application no.is PBD / ATM / 55
Dated 29/11/2008
Place of application--Rohtak (Haryana)
ATM ID-SIAN 50009502
TXN NO.1863
My ATM Card no.[protected]

I went to SBI ATM on dated 25 .11.2008 at Panipat near Gurudwara (G.T.Road) Haryana.
i put ATM card for take some of money, but i am awak that there is no any sufficient balance,
FYI that privious day my balance was more than 10000 Rs.
I really awak that my account debit with sum of Rs. 14500 Rs. in same day Evening 18:10 pm.dated 25/11/2008.and i LOST OF 14500 RS...

i put FIR in Police station as per same and submitted application in SBI branch.and branch sure to me that with in 3 month you got a positive result.

i really travel in many diffrent Branch SBI but there no any result..many more time i visit in Branch but still there no any action...


But branch Head Panipat SBI, , he told me that till evening[protected]:30 pm to 7;00 pm, an Engineer came for saved Photo graph same dated data but he told me that due to Virus problem in system ( SBI, ATM, Machine)
AND SAID THAT all previous data has been crupt, and continue 29th jan..so sorry

there no any result and no any chance to help you.

I took mini statemnt but 20, 000 was debited from my acc.
Its not yet deposited to my acc. its been 10 days.
My acc No is [protected].


So it is requested to you that please help me same above mention matter.i will very thankful for your its this kind act.


Regards
Jagdish Singh
M-[protected]
[protected]

I am ur bank credit card holder card no is[protected] I have received a ststment of Rs:-23130.04. i was mail to u last year many times and you give me reply That matter was closed but after one year i had received same. for your information i am get a policy on phone EMI is 800/- per month and I paid by cheque but next month i closed that policy on phone but your statment of that amount is coming reguralury. That policy was closed why the letter and statment is coming. i was not used credit card in any purchasing. this is harrasment from yor side.Please see that matter and do the needfull

Sir,
I forgot my password, I need new password to activate my internet banking Activity. Please Help me ASAP
My Account No :[protected]
Branch Address: Bodinayakanur.-625513
Theni district
TamilNadu

respected sir
i have applied for internet banking i want to get email id & password but now i cant reach branch for receing email id and password because i am in oman (out of india) thatswhy i write a application to my accont branch to give a power of attorney to my brother and fax my application on fax no.[protected] which is in pune dattawadi sbi branch that fax report come ok but when my brother reach that branch they r saying we are not get any fax and i also mail to the branch on email id [email protected] my humble request is to co operate me help to touch with my account

datttawadi branch pune customer
heerabai s swami

Hi
this is akash from delhi i have my saving account in SBI sultan puri delhi, so i applied before 2 months for the itnernet banking but till now i m not getting my username and passowrd, two or three times i visit my bank the give me nos [protected], 4545, [protected], [protected] but i m not getting any response so plz do something ASAP otherwise tell me the procedure how can i get my username and password



akash deep
[protected]
MY account no is [protected]
branch address sultan puri delhi

Even I am having the same prolem in logging in using the internet I.D and pass word issued by the bank how do I resolve the problem
Brinda

Even I am having the same prolem in logging in using the internet I.D and pass word issued by the bank how do I resolve the problem
Brinda

Hi i am a software developer in oracle corporation bangalore.A few days ago one SBI representative came to our office for opening SBI credit cards and SBI saving account.I applied for SBI credit card and also gave him 6 passport size photos, driving license copy, 2months salary slips, pan card copy, address proof along with 500 Rs for opening an check book account.He was asking for 1000rs i paid him 500rs at spot he gave me one deposit slip to fill against depost of 1000rs.He said that next day he will come and collect remaining 500rs from me and will give me recipt for deposit and after 8 days u ll get ur atm and checkbook.But till today when more than 5 days have passed he hasn`t come to collect remaining 500Rs and to give me deposit reciept.His name is vinod and cell no. is [protected].Acc to him he works for SBI MG road branch Bangalore.I have attempted many times to call him but each time he either doesn`t pick up my call or switches off his cell phone.My name is dheeraj kumar, DOB: June 26, 1983, Resident of mallheshpalya bangalore, 560075.Cell no. is [protected].Could you please enquire against this scam done by one of your repersentative with me.You know it shakes customer`s trust.

Regards
Dheeraj Kumar
Software developer
Oracle corporation
Hosur road, Dairy circle
Kormangala Opp: Christ college
B`lore

SBI Bank Credit Card — CREDIT CARD REJECTED ALWAYS

before 1.5 year ago, some insurance policy person withraw some amount from my SBI credit card, i do't knew about that.i got after my bill status later 6-7 month.So i informed to customer care and i told that i can't pay single rupees also bcoz i was not used singlr rupees also for my personal used, but still bank provinding interest on my illegal amount and forcing to me to make a payment.I sued only 17820 rupees, so i made payment in 2006 only.How i can make unnecessary amount to bank.
please lock my account and reject my unneccessary amount in myn acount.After that i am not using my card also.

my contact number is [protected]
bhinmsingh

please give reply soon i am waiting here.

SBI Credit Card — (WORST EXPERIENCE EVER) CREDIT CARD ALWAYS REJECTED WITHOUT TELLING REASON

I have applied for SBI credit cards two times in a year, they have taken all the important documents, after some days i recieved verification call on my cell and also on my landline numbers etc. After that i got sms that your request has been proceeded, AFter that i recieved another sms that your Card is rejected due to some reasons. I called their customer care and ask for reason but they are not ready to give any reason of rejection. Then again after 7 months i applied and again same procedure happened. They always says that now this time it will be approved and everytime they rejected, Atleast they can provide me the reasons so that next time i will take care of that. Same complaint i have registered some months back and after this complaint, i got call from them saying that there was some problem in processing. please give us your verification details again and this time it will surely come. but still the same thing is happening, it been 3 months again and still there is not response

I am SBI credit card holder. My credit card is valid in India and Nepal. I want to transform my card in to international credit card. I am not getting any information regarding the transformation. Plz help me with the Information. Thank you

hi

I am SBI credit card holder.

due to some reason i did not paid some amount of credit card.

but your credit card recovery department employee are abusing me & my family .calling at my home & using welgour language daily.

i m so apset by this.

so i doing case of mental haresment towards your company & i loss my some money by mentely distrub.

thx

dilip mehta
[protected]

Yes, even i am facing teh same problem.

You Recover representative name Stanly - at Sambharam Chambers, MG rOad office is using abusive language and even after telling him that we are ready for settlement.

We had asked him to get statement and he got the audacity to tell us that he will not give us.

He is calling my parents home and thretning and even sending people to office to threthen.

Also, using abusive languge with my collegue and asking her to inform me the same.

The people that he sent got teh audacity to tell me that they use such language to people who come for writoff.

this is very embarring and that too from a Nationalise Bank like SBI.


If this continues we will complain to the media..

state bank of india ., hosur — credit card not received

sir

i am working in private sector bank and i have applied for credit card in state bank of india Hosur

i have applied for card on feb' 2009, but till date i have not recived any information about the credit card

i have paid Rupee (750/-) towards processing charges to the executive Mr.Selvam.but there is no response from the executive.

when we call your executive he never picks our calls and he is not doing is marketing correctly.

plz lets me know what is the status of my credit card if you cannot provide plz return back my amount

(Rs.750/- Rupees Seven Hundred and Fifty)

my application number S[protected]
MY ADDRESS

R.THIRUMARAN
C/O TAMILNAD MERCANTILE BANK LTD.
OLD BANGALORE ROAD
HOSUR 635109
TAMILNADU

Dear sir
This for your kind information that yesterday 07/08/09 about 02:00 pm I have received a call from[protected] &[protected], Caller name Mrs Shruti.
She surprised me that someone has used my SBI credit card [protected].
Steel has happened at Shyam Show Center about Rs. 5700/.
I am surprised because credit card is with me in my pocket till now, then how can it possible.
Please block my card immediately and do needful in my favor.
Thanks & Regards
Krishan Punia
#[protected]

Its true the credit card application is always rejection without any information and reason unless and until we get back to them to know the reason.

I am an NRI and I had applied for SBI credit card two times. Once during the year 2010 when the SBI Richards town Branch office was located on Mosque Road and 2 years later in its new location that is in January 2012 I applied again for the SBI credit card. In both cases there was a no response. I do not know the reason although I had submitted all documents that were requested by the concerned staff at the SBI Richards town branch counter. Such as 6 passport size photos, driving license copy, NRI Bank statement, pan card copy, address proof along with a signed cancelled blank cheque as requested by him. He promised I would be receiving a Platinum card. Approached the staff to know the facts who by then got transferred and on contacting the new staff he assured he will take care to see that he will do his best to revive the application. Everything turned silent with no response and no reasons what so ever. My wife approached the staff many a times the reply was you will surely receive in a couple of days. There should be some reason for the rejection.
Well my name is Ramanujam and my land line is[protected], DOB 17/06/1048, 48 C K garden, Wheeler Rd Extn Cross, St Thomas Town Post, Bangalore 560084.

what is the reality of doctors card? R we lso charged with time?

I am really happy That SBI cards people have responded and solved the above mentioned problem.

No i have no dealing with them, Thank you SBI cards team, though your act was very much delayed..

Regards

I am Nihar Ranjan Samal, SBI CC No-[protected], recently a victim of the same SBI Credit Card and Royal Sundaram Tie problem. After knowing that they have paid for the Royal Sundaram Health Insurance premium I cancelled the royal sundaram policy(CS[protected]) as soon as possible by argument with Royal Sundaram .I was working in Patna then. Still they charged the 25% of the EMI (Rs764). Which I denied and also asked SBI CC to close my Credit Card Account. Account is closed but they sent a bill with outstanding amount Rs.764. i again denied and clarified that the policy with Royal Sundaram is cancelled. As they have paid for the policy without my authorization, so I am not going to pay it from my pocket. They should sort it out among themselves.Then after 11th Feb 2008 there was no further communication I received from them. then I was under the impression that the matter is closed.Then suddenly at mid-night on 25th may 2011(in New York) I received a call from my father-in-law(an old man, a heart patient) that there is a vigilance case in my name.I have to contact immediately at this no[protected] to Mr. A. K. Sinha, Director of Vigilance, New delhi. I called back on that number, from the other side the person posed as mr.A.K. Sinha told me that there is a vigilance case in my name. Initially I could not understand. Then he said it regarding the your outstanding bill to be paid with SBI CC. I siad him that I have colsed this matter in 2008.He told me you should have done it face to face visiting the SBI CC office. But now you have to pay the outstanding amount Rs.30740 by 12 PM IST otherwise your visa will be cancelled. I was paniced as I am a student now and my career will be spoiled. I immediately called one of my friend in India and requested him to borrow me the said amount and deposit the amount at the nearest SBI Credit Card office (Durgapur, West Bengal) in my credit card account no.([protected]). He did that. Then I called on the cell no.[protected].
One lady received the call saying Mr.A.K. Sinha is in a meeting and you will receive your NO OBJECTION CERTIFICATE with in one hour in your e-mail id.I did not receive it within 1 hour. again called on that no. The person posed as A.K. Sinha received the call saying I will get the NOC after2 days. After 2 days when I called on that same no, it is switched off. If rings nobody answers.Since that day i have sent several mails to SBI CC regarding the statement(to see how it became Rs30740)and the NOC. After almost 2 weeks got a clever reply from SBI CC that I have no outstanding bill pending with them. I am not satisfied with this answer. I want my hard earned money to be refunded. Also want to teach them a lesson for posing as A.K. Sinha, Vigilance Director and harassing me, my family at mid-night.They called my institute NIT, Durgapur and tried to tarnish my image saying how intellectual people cheat Credit card company. Also my father-in-law (a hreat patient)is harassed in name of vigilance case against me as he is being contacted for this. Please help me in this regard.I am a student now. Rs30740 against Rs764 is really shocking. I can not concentrate on my work since 25th May 2011. To support this I have the scanned copy of receipt(no.15959082, agency Code-IBC 1858, Bucket-Recovery) dated[protected].I have the last statement Rs 764 (25% of the Health Insurance premium of Royal Sundaram Alliance Insurance after cancellation, who should pay this? is it the innocent customer who has never authorized SBI credit card for such a secret payment?There is no form or signed agreement for this, then how SBI CC made the payment ).After sending repeated mails to feedback.[protected]@ge.com., somebody named Haripriya, customer care executive replied asking me to call on customer care nos which is of no use.I tried calling on the SBI Card helpline at 39 02 02 02 or[protected]. But no body answers my call. Line is always busy. Please help me out. Kindly let me know if there is an option to upload supporting documents for the complaint. Please help me

Thanks & Regards,
Nihar Ranjan Samal

SBI — Double Charge

On 26 Oct 08 I had made a Debit card purchase for Rs. 643.00. However, This amount has been debited twice from my account [protected]. I had givena written complaint on 26 Nov 2008, But till date no reply/action has been received.

SBI Bank — Credit card interest

I have a SBI credit card isuued on jan-feb 2007. At that time agent said there is no any fees or not any interest, Its totally free.But after some months they called me for interest on the card.I never used that card ever.But they contineously calling me on cell and at home also...

My name is RAKESH HARIRAM CHOURSIYA... i am using the credit card from last 1 year and i have paid all the amount which is uing by me but he is telling me that you have to pay the amount which is illeagle i already paid the whole amount which i used and still i didn, t getting any document from SBI like statement, no any call from bank about payment, courer person also not given me any paper from bank... and he is telling me that you have to pay late payment... plesse tel me i am so puzzeled from this bank...

NAME :- RAKESH HARIRAM CHOURSIYA.
CREDIT CARD NO. :- [protected]
VALID UPTO :- 12/13
MOBILE NO.[protected].
AGE :- 31

My name is shubha tiwari..my sbi atm card is issued from sbi bankimongra, distt. korba.(c.g.)...my Atm no. is[protected]...the atm card is locked due to enter the wrong password...now i m in a big problem..please tell me how can this problem be overcome...please reply me...soon..
thxx

with due respect
i lost my atm card, which was from chennai account. ima in delhi now and can't afford to go to chennai for applying new atm crad . i have asked the brench to block the card, and i think they have done it. now the problem is i want my new atm card from the same account to b delivered in delhi. is it possible?
if yes whats the procedure


pleaseeeeeeeeeeeeee help me...

Here In Ghaziabad's C.I.S.F. Camp's SBI ATM Machine, we have been continuosly barred from entering and accessing the facility from the last few months.Please have a look into it..

i have lost my ATM card...
plzzzzz tell me, how can i block my ATM by internet????????//
plz reply soon urgently...

i forgot my password what can i do?

i agree to Mr.Anil Maurya..
we are barred from entering into the CISF camp SBI atm.
and the attitude of the police women on duty is really embarrasing.The way they talk, is just very disgraceful.I dont know what they think of them selves..
ANd i think there is no SBI atm nearby.its causing lots of difficulty to withdraw money..Please take care as soon as possible.

I forgot my computer generated PIN number .Twice I tried by entering wrongly guessed PIN number. Is there any way to get the PIN number.I have bought my ATM card from kanyakumari district of Tamil Nadu and, now I am staying in Coimbatore
district of Tamil Nadu.My saving book is with my father in Kanyakumari district. I urgently need money. Is there any way to get my PIN number from coimbatore .

I forgot my computer generated PIN number .Twice I tried by entering wrongly guessed PIN number. Is there any way to get the PIN number.I have bought my ATM card from kanyakumari district of Tamil Nadu and, now I am staying in Coimbatore
district of Tamil Nadu.My saving book is with my father in Kanyakumari district. I urgently need money. Is there any way to get my PIN number from coimbatore .

My name is Vikas Sharma. my sbi ATM card is issued from sbi bank, Lohamandi, distt. Agra, (U.P). my ATM no. is[protected]. The atm card is locked due to enter the wrong password...now i m in a big problem..please tell me how can this problem be overcome...please reply me...soon..

DURING MY ATM CARD TRANSACTION BY MY FRIEND, PIN WAS BLOCKED. I GOT A/C IN KARNATAKA, MYSORE. BUT I AM NOW IN AP, HYDERABAD. IS THERE ANY WAY TO GET NEW PIN FROM HERE.

PLEASE SUGGEST ME
REGARDS
MAHESH K

WITH DUE RESPECT,
I .MAHJABIN NISHA HASMI.CUSTOMER OF SBI, BRANCH-DAUND. DIST-PUNE. MY A/C NO. [protected].
ATM CARD NO.[protected].
sir, i complaint the same problem many atime s ago but they are not responding. its a really very big problem for me.
so please ...
kindly do the needful and sugest some ways for the same. i also applied twice for the new atm card but there is no response.kindly do the help .

Dear sir/madam,
I am (barathraj) working as a TEACHER, from tamilnadu (polur branch, TIRUVANNAMALAI DIST).I have lost my ATM card before one month[protected].i was complaint in[protected]about that and to locked my card but uncertainly they didnt do that after apply for new card also. i have lost my amount from account through the theft card in[protected] and[protected] also totally i lost (3180).and i got my new card on[protected] and its working.what can we do and service is very worst and they didnt do anything here after also.And onething here the response is very very worst what they think about them and if the service is like this how can the uneducated people transacation their money.please do needful and reply me and i expect good response from you.My account no is [protected].
polur branch(tiruvannamalai dist) code no is 0264.

i will mis atm password
plz send y password in mail
[protected]@gmail.com
my ac/no/[protected]
mycardno/[protected]

sir/madam, subject:- for new pin of atm my atm card pin is missed due to my fault nd i had also sent an application to our branch but no meaning, nd this time i'm studying in nagpur there is too much of getting money, so it will be very kind for me to provide a new pin for me on my mail adress. MY ACCOUNT NO...[protected], BRANCH :- BIRLA COLONY(4909)SATNA, MADHYA PRADESH SARVESH TIWARI, BIRLA COLONY E/38, SATNA(MADHYA PRADESH)485005 THANKING YOU FOR BEING HELPING NATURE ND KIND

i forgot my atm card pin number.please help me.

my a/c no-[protected]
my atm card no[protected]

TO WHOM SO EVER CONCERN,
AS I FORGOT MY PIN NUMBER I TRIED SEVERAL TIMES HENCE MY ACCONT HAS BEEN BLOCKED PLZ SEND ME AN NEW PIN NUMBER AS SOON AS POSSIBLE I AM FACING MANY PROBLEMS WITHOUT MY ATM CARD
FOR YOUR REFERENCE ABOVE MENTIONED ARE MY DETAILS
A/C NO-[protected]
STATE BANK OF INDIA
ACCOUNT OPENED IN PATNY CENTER, SEC-BAD BRANCH,
HYDERABAD, ANDHRA PRADESH

Please help me
I Lost My SBI ATM Card Near Peenya 2nd Stage

Yours faithfully
Arun Kumar Rai

Notice to Peenya Police <MansStation

Pls Find Calprits

i m anurag sachan.i havnt changed my pin and entering the first one but machine gives messege to enter right pin.and blocked message now.help[...me plz...atm card nubber is[protected]

Listen! SBI says that they have more customers in number than the australian population!!

But they dont know how to bank!


^68 % people are facing same SBI ATM PIN problem ... dont panic!

U chosed wrong bank!

i have lost my ATM card...
plzzzzz tell me, how can i block my ATM by internet????????//
I Have Called Tollfreenumber of hyderbad[[protected]]
but ts not working...

plz reply soon urgently...

TO WHOM SO EVER CONCERN,
AS I FORGOT MY PIN NUMBER I TRIED SEVERAL TIMES HENCE MY ACCONT HAS BEEN BLOCKED PLZ SEND ME AN NEW PIN NUMBER OR PLEASE LET ME USE MY OLD PIN AS SOON AS POSSIBLE I AM FACING MANY PROBLEMS WITHOUT MY ATM CARD
FOR YOUR REFERENCE ABOVE MENTIONED ARE MY DETAILS
ACCOUNT NO.--[protected]
CARD NO.---[protected]
PLEASE HELP ME AS SOON AS POSSIBLE BECAUSE I CANNOT DRAW MY PENSION AND I AM IN A BIG PROBLEM BECAUSE I STAY AT HOWRAH, W.B.KOLKATTA BUT MY BRANCH IS IN KRISHNONAGAR NOIDIA STATE BANK OF INDIA.
FROM GAYATRI SANYAL.
29, MADHOB GHOSH LANE HOWRAH-1, WEST-BENGAL INDIA.

PLEASE I AM VERY OLD SO I CANNOT GO FOR A LONG JOURNEY.
TO WHOM SO EVER CONCERN,
AS I FORGOT MY PIN NUMBER I TRIED SEVERAL TIMES HENCE MY ACCONT HAS BEEN BLOCKED PLZ SEND ME AN NEW PIN NUMBER OR PLEASE LET ME USE MY OLD PIN AS SOON AS POSSIBLE I AM FACING MANY PROBLEMS WITHOUT MY ATM CARD
FOR YOUR REFERENCE ABOVE MENTIONED ARE MY DETAILS
ACCOUNT NO.--[protected]
CARD NO.---[protected]
PLEASE HELP ME AS SOON AS POSSIBLE BECAUSE I CANNOT DRAW MY PENSION AND I AM IN A BIG PROBLEM BECAUSE I STAY AT HOWRAH, W.B.KOLKATTA BUT MY BRANCH IS IN KRISHNONAGAR NOIDIA STATE BANK OF INDIA.
FROM GAYATRI SANYAL.
29, MADHOB GHOSH LANE HOWRAH-1, WEST-BENGAL INDIA. PH--[protected]/[protected]

dear sir/mam

namaste maine december 2008 me sbi se atm apply kiya atm card to aa gaya parantu uska pin [password] abhi tak nahin aaya bank ke chakkar lagate lagate thak chuka hun bank staff kahte hain kahin mis ho gaya hoga pahli baar atm liya jaada jankari nahin he kirpaya mail dwara madad karen mera atm no.[protected] he dhanyavaad.
DINESH SINGH NEGI

dear sir/mam

namaste maine december 2008 me sbi se atm apply kiya atm card to aa gaya parantu uska pin [password] abhi tak nahin aaya bank ke chakkar lagate lagate thak chuka hun bank staff kahte hain kahin mis ho gaya hoga pahli baar atm liya jaada jankari nahin he kirpaya mail dwara madad karen mera atm no.[protected] he dhanyavaad.
DINESH SINGH NEGI

Hi,
Good evening!

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card No.[protected].
a/c no [protected].
Please do the need full.

Thanks & Regards,
Krishna kiran.

TO WHOM SO EVER CONCERN,

MY AUNT ALREADY HAS A/C I SBI AND SHE WANTS ATM CARD AND SHE APLIED FOR THE SAME 20 DAYS BACK. STILL SHE HAS NOT RECEIVED THE CARD.WE DONT KNOW WHETHER IT IS ISSUED ARE NOT.

PLEASE HELP IN THIS REGARD.

VASUDHA JOSHI.

sir, i open my account on sep -2008.from on that onwards i didnot get atm, i applied for the atm three times and finally i get my atm on jan 15-2009.Upto i didn't get pin number.so, please kindly send my pin number quickly.

please help me sir card no[protected]

I forgot my computer generated PIN number .Twice I tried by entering wrongly guessed PIN number. Is there any way to get the PIN number.I have bought my ATM card . please sir itz urgent me 2 know it i[censored] could do dis opportunity so dat i will e verry thnxfull 2 u

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card No.[protected]
a/c no [protected]

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card No.[protected] And my Account No Is [protected]

Dear sir,

i lost my atm card and later blocked it.my sbi account no is [protected] and branch is sakci jamshedpur.
the ticket no which i got after blocking is [protected].name shalini jha.

now i need to know the balance of my account...

sir
I have open my account in SBI PEN (0556) branch on dac.08 still date my ATM card has not received to me till date. PIN no.is already received in further branch. I have already complaint to your helpline & also existing branch but not sufficient reason give to me. but they are not responding. its a really very big problem for me. please do needful and reply me and i expect good response from you.
MY ACCOUNT NO. [protected]. PEN 0556 branch Tal. Pen Dist. Raigad. Maharashtra.

sir
I have open my account in SBI PEN (0556) branch on dac.08 still date my ATM card has not received to me till date. PIN no.is already received in further branch. I have already complaint to your helpline & also existing branch but not sufficient reason give to me. but they are not responding. its a really very big problem for me. please do needful and reply me and i expect good response from you.
MY ACCOUNT NO. [protected]. PEN 0556 branch Tal. Pen Dist. Raigad. Maharashtra.

02 times I am submitting application form for ATM cum debit card at State Bank of India, Branch name - Kanchrapara, Branch code no. - 1487. Last I am submitting my application on 19.01.2009, but till date I am not received ATM cum debit card. Please give me the status. This is very very essential for me. My A/c no. is[protected].

Regards


Asis Biswas

my atm card code change atometic . what i do now

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also.

sir,
my ATM card has been blocked. when i use my ATM card then ATM machine shoes that "transaction declined" and "unable to process". my ATM card was not started till after 24 hours. please help me.
thank you,

My name is Madhab Nayak. my sbi ATM card is issued from sbi bank, Gandhinagar Branch Berhamput Orissa. my ATM no. is[protected]. The atm card is locked due to enter the wrong password...now i m in a big problem..please tell me how can this problem be overcome...please reply me...soon..

i am sarvesh and my complain to sbi. it is there is an atm room but not in there atm machine from 8 months
in shatri park metro station new delhi

My Name is T.BheemRao my A/C number [protected], i am not at receive my ATM card, apply 20/11/2008, branch :Khairathabad, hyderabad, please reply as soon as

I submit ATM form three times in six month but my ATM card did't issued from bank . My acount number is [protected] SBI Garhakota Distt. Sagar M.P.

Hai,
MY SBI ATM password was locked, after3 times trial by me .Gave a message " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM.
What shouls i do to resolve the problem

Aditya

My name is Yogaraj..my Atm no. is[protected]...the atm card is locked due to enter the wrong password...please tell me how can this problem be overcome...please reply me soon.. Thanx...

I Opened a saving account on 25 march 2009, still I did'nt get the atm card. Should I wait or apply for the new?

MY ATM CARD WAS ISSUED AND A TIME & AFTER SOME DAYDS. I USED MY ATM CARD BUT THE CODE IS NOT ACCEPTED BY ATM MACHINE, MY ATM CARD IS LOCK. SO PLEASE SOLVE MY PROBLEM.

I HAD FORGOTTEN MY PASSWORD AND HAD MY ATM BLOCKED. TALKING TO THE CUSTOMER CARE, THEY TOLD ME TO VISIT THE BRANCH SBI AND REGISTER MY COMPLAIN THERE. ON VIS I WAS TOLD TO APPLY FRESH, SINCE THEN I HAVE APPLIED FOR MORE THAN 5 (FIVE) TIMES FOR NEW ATM. BUT I HAVE NEVER GOT MY ATM SINCE LAST 2 (TWO) YEARS. WHAT SHOULD I DO NOW?????????????????

I DEPOSITED 1000 IN 6/06/2009 BUT THE MONEY NOT CAME IN MY ACCOUNT
THE BANKER IS SAYIND THAT THE ACCOUNT IS SHOWING MONEY WITHDRAWAL ON THE SAME DAY
MY ATM CARD WAS WITH ME
I WANT TO KNOW WHOS SO EVER DID THIS MISTAKE
IS THERE ANY GUIDENCE TO RECOVER

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card No.[protected]
a/c no[protected]

I am new depositor of SBI bank so i dont know what is procedure of withdraw cash from SBI ATM
Because i heared different-different procedure for withdraw cash. Please tell me this solution.

Sir,

I am open account in SBI in Meerut & I apply for ATM Card, after some time I have received ATM card but I have not received this ATM passowrd for operate the ATM. I Complant form the branch & Toll Free No. But no response. please tell me what i am do

Dear Sir

BANK DAY. 1ST JULY 2009 -NON FUNCTIONING OF SBI-ATM`s
ATM PROBLEMS FROM 4.00 PM TO 7.00PM

I had an ATM problem on 1st July 2009(copy of the letter DT.[protected] given as attachement which is self explicit)and i brought the matter to CAC Hyderabad immediately and they have promissed to examine and credit RS.10, 000 at the earliest. But unfortunately till date there is no responce / telephonic call /E.Mail acknowledgement from them.

In this connection i request you to keep a small board with E Mail id and address of the concerned ..
for contacting ..at the ATM cabin at Gandhinagar and also at all ATM cabins in case need such as not getting of cash ...Mean while a big news item( in the first page of Deccan Chronicle on 7th July, 2009 ) regarding SBI-ATM`s has come(copy of the news paper clipping is being sent as attachment)

As i did not receive any message from C A C, Hyderabad, i have called on Sri B.Bhaskar Rao .Dy.Manager Commercial Brach, Hyderabad over telephone on 7th July 2009 to redress my problem.To my surprise Sri Bhaskar Rao verefied the records, found the mistake and gave a credit to my a/c in the next 15 minutes and gave me a telephone call for wich i am thankful to the bank.

Now at the time bank is going in big way and keeping ATM`s every where, i request the Authorities to keep suppot cells and keep the customers away from the inconveniences.

Thanking you
Yours Faithfully,

P.S.Sarma



From:
P.S.Sarma[protected]
Flat NO.102, Jayasree Sadan Appts Hyderabad
1-1-387/17, Gandhi Nagar
Opp. Lane . Malayalam Church
Hyderabad-500 080

Phone No.[protected]
Mobile_[protected]
E MAIL ID: [protected]@yahoo.co.in

To,
The Chief Manager,
Cash Administration Cell
C/O.State Bank Of India,
Koti, Bank Street, Main Branch
Hyderabad-500 095
Dear Sir,

ATM-GANDHI NAGAR: CASH WITHDWAL RS.10, 000
TRANSACTION FAILUR-REQUEST TO CREDIT MY A/C
WITH RS..10, 000 C.A/C NO.[protected] WITH CBH(4168)
ATM CARD NO. 622018
I have visited ATM at Gandhi Nagar on[protected] at 5.30PMfor a withdrawal of RS.10, 000 for which I could not get cash or slip. Again for second time I tried for
RS10, 000 and again for third time for RS.9, 000. I could not get cash for all the 3 times or the error memo (the remark on the ATM was ...Time out and exceeded withdrawal limit). I have tried for the balance enquiry for which I could not get the slip. I told to the security person about this and came out. When I enquired he said that the ATM is not working properly and working now and then. After that he hanged a board at the door
That ATM...Not working.

I immediately verified my a/c - sbi on line and found that only RS.10, 000 and RS.9, 000 were credited to my a/c with a remark ..COR CSH WDL..and not the third hit RS.10, 000(for which also cash has not come out)

Again at 6.50 PM I went inside cabin(though the board is there and the watchman is telling that ATM is not working)I tried for balance enquiry(TXN NO.8151)and I got the slip. After that I withdrew for RS.1, 000(TXN no.8152) and RS.10, 000(TXN NO.8154)and got cash and the slips. After me 2 or 3 customers tried for withdrawal and they could not get cash.

Now I request you to credit me with RS.10, 000 and oblige for the hit I have not got cash at 5.30PM.I am enclosing copies of ATM slips and a/c statement for your information
Thanking you
Yours truly

(P.S.SARMA)
Account Statement for the period 30/6/2009 to 4/7/2009
Account Number [protected] Branch COMMERCIAL BRANCH, HYDERABAD
Address FLAT NO:102, JAYASREE SADAN APPTS, , 1-1-387/17, OPP. MALAYALAM CHURCH, , GANDHINAGAR-, HYDERABAD
HYDERABAD
ANDHRA PRADESH-500080
IN Account Type OD Bank Deposits (STAFF)
Account Name P S SARMA SUNDARA SIVA SARMA
Drawing Power 5, 00, 000.00 Interest Rate(% p.a.) 12.0
Uncleared Balance -4, 95, 000.00 Balance as on 30/6/2009 -9, 472.01

Date (Value Date) Narration Ref/Cheque No. Debit Credit Balance
30-Jun-09
(30-Jun-2009) DEBIT INTEREST 21.00 -9, 493.01
01-Jul-09
(01-Jul-2009) ATM WDL
[protected] 8130 S1AN00084705 10, 000.00 -19, 493.01
01-Jul-09
(01-Jul-2009) ATM WDL
[protected] 8131 S1AN00084705 10, 000.00 -29, 493.01
01-Jul-09
(01-Jul-2009) ATM WDL
[protected] 8132 S1AN00084705 9, 000.00 -38, 493.01
01-Jul-09
(01-Jul-2009) COR CSH WDL 10, 000.00 -28, 493.01
01-Jul-09
(01-Jul-2009) COR CSH WDL 9, 000.00 -19, 493.01
01-Jul-09
(01-Jul-2009) TO TRANSFER
Eod Funds Transfer to SSL IG08643862 TRANSFER TO [protected] 126.79 -19, 619.80
01-Jul-09
(01-Jul-2009) ATM WDL
[protected] 8152 S1AN00084705 1, 000.00 -20, 619.80
01-Jul-09
(01-Jul-2009) ATM WDL
[protected] 8154 S1AN00084705 10, 000.00 -30, 619.80
02-Jul-09
(02-Jul-2009) BULK POSTING
ECS CR-TCS FINAL DIV 09 [protected] 150.00 -30, 469.80
02-Jul-09
(03-Jul-2009) CLEARING / CHEQUE
759170 759170 20, 000.00 -10, 469.80
03-Jul-09
(03-Jul-2009) POS PRCH
[protected] [protected] 7, 500.00 -17, 969.80

My name is Alok Rohilla, i had a problem regarding my ATM card .As on 20/7/09 as i entered my pin code no. at atm several time it showed me pin block pop up.
kindly help me out my details are as under :

Account no. :[protected]
ATM card No. :[protected]

i happened lost my atm card no.[protected]. & i blocked it.am now at delhi and my a/c holding branch is in kerala .am not in a situation to go there so that what i can do for issuing a duplicate atm card. its urgewnt sent me a feed back

i forgot my atm card pin number.please help me.


my atm card no[protected]

ATM LOST


1ST CLOSE

NEW ATM

Dear Sir,
First of all its not a complain. i just want to know what is COR CSH WDL and what does it mean. please reply me soon..

Today 21 Aug in the morning 7.21 AM I tried to withdraw from SEALDAH RLY STN (SUBWAY) for Rs. 5000 the transaction precessed in the right way and my withdrawn amount had come out but I delayed for 8-10 sec to take the amount, suddenly the whole amount automatically had taken[inserted] by the ATM BOX .But it drawn the receipt bill with Rs. 5000 deduction.WHAT I DO PLEASE HELP ME.

Sir. after two time select wrong pin thats why my ATM card locked. show me sorry to unable to process. contact customare care.

sir please open my atm because of i need urgent money.

my card no[protected]
Name Partha pratim dhar

may new id [protected]@gmail.com

with due respect
i lost my atm card, which was from Hubli-Karnataka account. ima in Bagalkot now and can't afford to go to Hubli for applying new atm crad . already block no [protected], now the problem is i want my new atm card from the same account to b delivered in Bagalkot. is it possible? if yes whats the procedure.

Name :Dadakhalander.b.aurangwale
Sbi a/c no [protected] Branch code - 7863 Arvindnagar Hubli-580024.

pls co-operate with us.

Best regards.

dear sir,
my name is k.rambabu setty, d no:1-1444, jayaramrao street, srikalahasthi, chittoor dt, 517644.


Myself rambabu setty.k using your ATM card during 5 years.
but last one week some one draw this cash 32, 622.00 RS (thirty two thousand six hundred and twenty two rupees) in my account .
they prepare duplicate card with my account number .
and use for purchasing purpose
so will you please block my ATM card immediately.
my account number is:"[protected]"

THAN YOU.

i withdrawl an amnt of rs.2000 from my sbi atm card on 6july09 frm th allahbad bank atm, i get a total sum of money 2000 frm tht atm bt extra 2000 rs. was debited frm my accnt i gave a complain on behalf of the amnt debited frm my account to sbi branch bt still i don't get my mny back in my account if anybody know abt the rule pls send the information to my email adressess suggestion are also welcome

My name is Sharmela.A . I forgot my ATM pin Number.
My account Number: [protected]
My account branch name: karungal(2222)
My ATM card Number:[protected]
Can you get my pin number? Please...

unfortunately i have putiing wrong code numeber it showing that your pin cord is locked. kindly informe me that how can i drawing money from atm.

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also.
Our SBI ATM Card No:--[protected]
SBI AC NO:----[protected]
BRANCH--KILLARI(000898)

NETAJI SHIVAJI BHOKARE
AT- SSSK (LTD)
POST-KILLARI
TA-AUSA
DI-LATUR

Dear sir/madam,
Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" &, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also.
Our SBI ATM Card No.[protected]
a/c no [protected]

NETAJI SHIVAJI BHOKARE
AT-SSSK(LTD)KILLARI
PO-KILLARI
TA-AUSA
DI-LATUR

my name is avinash dable .i had lost my atm code my card no is[protected] and my a/c [protected] .please send me acopy of my pincode.

Sir,
I lost my ATM Card No.[protected] in Ranchi yesterday. You are kindly requested to lock the password of my ATM Card immediately.

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card No.[protected]
a/c no [protected]

Dear sir.
my atm card is lock.
plz tell me how is unlock.
i am all reday coamplan to branch manager but he say
me fill new form for atm.
thanks
Deepak

Dear Sir/ Madam,

I got my ATM card two months ago but my ATM password is still pending from SBI side

My name is Jay kumar dwivedi and serving in Army .I forget PIN Code of ATM CARD on 25 oct 2009. when I entered the wrong PIN ATM machine show pin blocked. Now I request you pl issue duplicate
PIN to me so I avil the facility of ATM.Please take necessary action at your end earliest.
My account detail is- Account no SB [protected], IFS CODE:SBIN0002441, ATM CARD NO[protected] written name on the card is jay dwivedi, BANK- SBI NOWSHERA BANK CODE 02441.MY BSNL Phone no [protected], mobile no [protected], [protected]

Sabing Account No.[protected] - Jagat Singh
Branch-CGO Complex, Lodhi Road, New Delhi-110003
Pls credit Rs.16000/- in my account which has not withdrawal by me on 3.11.2009 from the CGO Complex same ATM

I am facing financial hardship

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card No.[protected]
a/c No.[protected]

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card No.[protected]
a/c No.[protected]

i need to know what is COR CASH WDL. whats it ?
they have credited 500rs in my account what is it?
pls do respond

i don't have atm card i have request 12 times but not granted
i am not getting scholarship from 3 years

my atm card is blocked due to many times type d the pass word im in truble, so, how i can withdrawal the pls urjent to send mw ans what i do????my sbi cared no is: [protected]

Sir,

I'm K.Satyanarayana account holder in the SBI and my account Number is [protected]. I wanted to with draw Rs.10, 000/- from Andhra Bank ATM at Singhnagar in Vijayawada on 22/12/09. The transaction is incompleted and I have not received money form ATM, but I got a receipt that 10, 000/- debited from my account The transaction ATM ID number is S1AC00120824, Time 15:42 Date:22/12/09.

So, please kindly varify my account transection and u clear the problem.

My name is Venkata balaji .iam working in maharashtra my sbi ATM card is issued from sbi bank from andhra pradesh amalapuram branch, amalapuram mandal, East godavari distt. A.P my ATM no. is[protected]. The atm card is locked due to enter the wrong password...now i m in a big problem..please tell me how can this problem be overcome...please reply me...soon..my email id presently iam living in maharashtra but my account is andhrapradesh so suffering in a big problem so please rectify to mi pin no send to my email id urgently .. my account no is [protected]

Dear Sir,

I got A.T.M Card But not receive the number of card.I ask for the number to Bank Manager he did not give the number (Peda Bhogila, Sitanagaram (M), Vizianagaram(Dt)

My A/C no: [protected]
A.T.M No:[protected]

I use my atm card but ihave lost my password. please send my new pin.

please give my new pin.

I had lost my SBI ATM card and afterthen with the help of SBI costomer care I had requested to block my ATM card. Now after 12 days, i got my card which waws lost in pune. So how can my ATM card be unblocked?please tell the way.
My acc. no. [protected]
state bank of india, branch mangrulpir, dist. washim, maharashtra

What is full form of ATM ?

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. What I can.

i am acount opning for 5 months no atm card emergency plz.

sir i lost my atm please block thecard

sir,

My name is Goutam Rana.my sbi atm card is issued from sbi Kharag pur, Bhawani
pur branch, distt. Paschim Midna pur.my Atm no. is[protected].the atm card is locked due to enter the wrong password.now i m in a big problem.please tell me how can this problem be overcome.please reply me as soon as possible
yours faithfully
Goutam Rana

pls help me
my atm card is blocked in 3 times pin enter and meassege is blocked now. my card no. is[protected] pls help me.

Dear
Sir/Madum
I infomation that my ATM card is not prossesing (ATm card no[protected] ) plz chek tha my atm card
Thank you

Ajay kumar
Etawah

O All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl give me a solution to this problem Card No.[protected] valid from september 2008

dear sir
s.b.i. has issued an atm card no.[protected] but it could not be activated till date. i have requested sbi bailey road patna to issue a duplicate atm card on 1st july 2010 but till date i did not get any reply. you are requested to kindly look into and issue a duplicate atm card.
bhuwaneshwar ojha
mohala dujara,
north of budha colony
near goraiya asthan
patna-800001
[protected](m)

dear sir i have lost my atm card now i m staying in tirupur i got my atm card from tirumangalam branch of madurai district and my a/c number is[protected] pls block my atm card usage thankyou

the branch manager as i have lost my atm card and i have recorded my complaint regarding the blockage of my card before one week and till now i didnt get any information so pls block my atm card my card no[protected] and my a/c no [protected] pls kindly do the needfull Thankyou

I M MOHD.AJMAL
TO WHOM SO EVER CONCERN,
AS I FORGOT MY PIN NUMBER I TRIED SEVERAL TIMES HENCE MY ACCONT HAS BEEN BLOCKED PLZ SEND ME AN NEW PIN NUMBER AS SOON AS POSSIBLE I AM FACING MANY PROBLEMS WITHOUT MY ATM CARD
FOR YOUR REFERENCE ABOVE MENTIONED ARE MY DETAILS
VALID FROM-MAR 2010
A/C NO-[protected]
CARD NO[protected]
STATE BANK OF INDIA
ACCOUNT OPENED IN ZAKIR NAGAR BRANCH OKHLA NEW DELHI 110025

Dear Sir

i have got pin num plz send me

Dear sir,
I am N V L N ANAND having a credit card of sbi Card no is [protected] has got the monthly credit card bill in the e-mail but it is not opening in the mail pl z send the monthly credit card bill by post or courier, it will be easy for me to pay the billed amount in the nearest SBI branch.In the Mail it is asking for password.instead of typing password also it was not opening.Pl z kindly accept my Request .
Thanking you
Yours faith fully
N V L N ANAND

Credit Card — no compalint

it is not a complaint. i do not want to use my card No. [protected]- k. chinni krishna - due to my problems only i am cancelling the card. please cancel the card. i have deposited the outstanding of Rs. 17000/- against chq. no. 007530 dt 04.02.08. - please cancel my card. if any doubt or clarifications, send email to my email id. please do not call to house or phone.

thnak u

regards

k.chinni krishna

dear sir,
more than 12 months i wanted to get satatement of my account. but till this date not received .
my card no;[protected];
you send it by either email or my address

SBI Credit Card — No statement

I have not received the statement for the last two months and there is no SMS also from SBI with regard to due payment

i have not reciving my credit card statement of july 2009.
I have chang my home address but there is not forthere action so please up-date my new address as below
a7 weston park soci.,
opp. gangeshwar mahadev mandir,
anand mahel road,
surat 395009
gujrat

i have not received e statement till now to my e mail address. kindly send it

I have lost my credit card. Kindly block its usage. I lost it between 19 apr 2009 to 21 apr 2009.

my card validity is expired on 09/08 .as on date u have not sent me the valid card .as per the statement dated 06/02/2009 there is a credit balance of rs.41 in my account .for the past four months i could not able to utilise your card.please let me know whether i will be getting a valid card.my card number is [protected].


regards.


a.s murthy

SBI Card
A/C IS CLOSED BUT TILL RECEIVED OUTSTANDING BILL
SIR

I HAVE VERY BAD EXPRIENCE WITH S.B.I CARSD .MY CARD NUMBER [protected] .SIR I HAVE NEVER PUCHASED ANY THING THROUGH THIS CARD AND COMPANY HAS SEND ME LEGAL NOTICE FOR PAYING rs 3422.05 WITHIN SEVEN DAYS. COMPANY DID NOT SEND ME DEATIAL OF THE PURCHASING OR ANY THING. I HAVE PAID RS 200/- ON 21.08.07 RECIEPT NO. 895974 (SBI CARDS, TOWER-C, DLF INFINITY TOWERS, BLOCK-2 BUILDING-3 DLF CYBER CITY GURGAON). I REQUESTED TO AGENT OF THE COMPANY WHO CAME MY RESIDENCE FOR COLLECTION OF DUE AMOUNT RS. 200. HE DESTROYED THE SBI CARD AS MENTIONED ABOVE AND CANELLED THE SAME ON 21.08 .07. I AM NOT ABLE TO UNDERSTAND WHY THEY AGAIN SEND ME THIS LEGAL ISSUE FOR PAYMENT. CUSTOMER CARE THAT PLEASE CLOSED MY A/C IMMEDIATELY IF NOT CLOSED SO FAR HOW IS IT POSSIBLE AFTER THEY SENDING PENDING BILL (AMOUNT RS 3422.SIR PLEASE LOOK INTO THIS MATTER DO ME FEVOUR AS EARLY AS POSSIBLE.
WITH REGARDS.
DINESH SINGH
HA21, KAVERI APP BLOCK -1, HOSTEL PUSA CAMPUS NEW DELHI

AEW/PK/001/SBI CARD/09-10
27 July, 2009

To





Sir,

Sub: Surrendered & Settlement of card payment-reg.

My Credit Card No: [protected].

This is to bring into your notice that I have surrendered my SBI credit Card two years back, due to the expiry months on 05, 2007. I submitted through your authorized collection centre and my card is collected by your Collection agent. I have not received any statement and credit card from SBI in till the date. But till this date I am paying minimum dues about two years from the date of my card expirers, amount I have paid till this date above RS : 35, 000.00, Few days back I received a call from the SBI recovery department stating that there are dues pending against my card RS :18, 000/=.
Please do need cancel my card immediately and if you are not stopping to sending me this type of false statement. I will take a legal action against SBI credit card.

After Card surrendered with Payment paying details as:

S.No. Cheque/Cash Date Amount Receipt no.

1. Cheque 07.06.07 1, 435.00 8611003
2. Cheque 03.08.07 800.00 9045352
3. Cash 13.08.07 800.00 9081938
4. Cheque 31.08.07 892.00 9811149
5. cheque 09.10.07 1, 860.00 9656597
6. Cheque 01.12.07 900.00 10288608
7. Cash 04.01.08 912.00 10565127
8. Cash 04.03.09 940.00 10889449
9. Cash 08.04.08 950.00 11240303
10. Cheque 02.05.08 1, 130.00 11534261
11. Cheque 31.05.08 1, 194.00 11699795
12. Cheque 01.07.08 1, 127.00 11972479
13. Cheque 31.07.08 1, 130.00 12209077
14. Cheque 05.09.08 10, 000.00 12294356
15. Cheque 08.11.08 14, 666.00 12786249
16. Cash 25.11.08 800.00 12900917
17. Cash 08.12.08 840.00 12977112
18. Cash 31.12.08 960.00 13103643
19. Cheque 02.02.09 900.00 13279520
20. Cheque 03.03.09 886.00 13314847
21. Cash 31.03.09 900.00 13597626
22. Cash 02.05.09 960.00 13621364
23. Cash 02.06.09 960.00 13862298 and more.

Thanking you.

By Regards,

P.KALANGAPULI.

Agreed... NO NO to SBI... good slogan to warn consumers.

I forget my user name and user password.but i know profile password. so what to do now. please help me.

I want to know my profile password in internet banking

I forget my user name.but i know password. so what to do now. please help me.

hi am harshal aghav

My SBI's SB account [protected] at Salem Sri Rangapalayam Branch

I have the user ID and password. I forgot my password and ID. Please help me to access my InterNet Bank ID positively.

Regards

ArulKumar.J

My SBI's SB account [protected] at BANSDA Branch

I have the user ID and password. I forgot my password and ID. Please help me to access my InterNet Bank ID positively.

Regards
sagar j. patel

SBI — Net banking user name password

Hi,

This is sonali and i have lost my user name and password for net banking..I visited the sbi branch 4 times...But the people specially the manager is very rude and always giving me excuses like...the procedure is very big and the server is slow..audit is going on and we diot have a time etc etc.....I am so harassed and thinking to close my account because of the bad service....Any other way to get my user name and id?