State Bank of India — online(intetnet) banking transaction SBI to SBH - Debit from account - Amount not credited on benificiary account.
InInteti Sree Harsha
I am I.Sree harsha account holder of SBI branch, Kirandul, Chattisgarh( A/C No: 30258524857). I have transfered money through online banking to SBH on 26th of august. Transaction displayed successful and amount of Rs.6000 had been deducted from my account on the same day. But the money was not credited on the beneficiary account until now. I approached to my own Branch Manager and they are saying that once if we get UTR reference number the money should be transfered to beneficiary on the same day. And they also said that money was transfered to RBI from the branch and they cannot provide any help further.
But the details being shown in my accouont about this transaction are given below.
UTR : SBI260809039615
GRPT INB: IZ00209380.
BENEF A/C: 62051852239 (SBH, KINNERASANI BRANCH, PALVANCHA, A/C HOLDER: VARAPARLA RAYAPPA)
I would like to conform
1. I made Interbank- sbi group transfer.
2. I credited money in right account number and confirmed thrice.
3. I have not selected option "IFSC" but selected option "Region of bank"
My friend ,account holder, to whom I have credited money, have approached to his SBH branch manager but they also unable to help in this matter.
I have complained in SBI service desk and got complaint number also. I reported to concerned department of SBI and till date I got no reply.
I would like to complaint in this regard.
I. Sree Harsha.
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