State Bank of India [SBI] Complaints & Reviews

SATEESH JANARDAN GORE Date 28th August 2009
A/32 Textile Technicians CHS, Veera Desai Rd,
Andheri, Mumbai 400 053.
Res[protected]/ Cell[protected]/ [protected]

To The Branch Manger
The State Bank of India
Andheri West, S.V. Road.

Sub: Dishonoring of the Drafts Issued by you.
Ref: S/B AC No [protected]

Respected Sir.

This is to bring to your notice that, I undersigned, on 21st July 2009 had drawn Drafts from your bank worth USD 14000 in the name of Georgia Tech University & Another Draft worth USD 1000 in favor of Pradnyesh Gore on 23 rd June 2009.

The first Draft was to pay the College Fees of 1ST Semester of the University of Georgia Tech at Atalanta, USA. Where my son Secured Admission to Pursue MS Degree.

The II nd Draft was for his Daily expenditures The Draft worth USD 1000 was deposited & Dishonored Two Times & my son suffered short of funds for his food
& Basic needs. In spite of these your own Bank (Counterpart in New York) did not informed you about the confusion.

The Draft o[censored]SD 14000 was also deposited in the University of Georgia Tech to meet the Fees. This draft also got Dishonored for Two Times.( Proof Attached)

As mentioned above your own Bank (Counterpart in New York) did not inform you about the confusion.

As a Consequence on 20th July09, Thursday (in the Evening at 9.00 PM IST)my son was asked by the university to pay the Fees Immediately within 24 Hours failing
Which the Admission would be CANCELLED ( Automatically VISA Will get Cancelled
And He could have been deported)


Page 1 of Pages 3






Obviously he became worried & so did I. So both My son at USA & Me in India Mumbai were desperate to raise money & send it to USA within Few hours

My son from USA called his all Indian friends & class mates within USA & His Friends in India, many times by International Calls to raise the Funds.

Similarly myself & my Wife called all our friends & colleagues at Different Parts o[censored]SA to get the help o[censored]SD 14000 to pay the fees by any means.

After struggling for 7/8 Hours, in India & Abroad in USA. An unknown, Person. Brother of My son’s friend settled in Ohio. USA Mr. Ravi Ranganathan, agreed to pay
USD 14000. To the University of Georgia via Credit Card.

Service Charges o[censored]SD 374 was levied for the transfer of Fund (Proof Attached)
& USD 20 were charged for the “transfer of money” from India to Ohio, USA
While repaying

This Incidence had put lot of Psychological Trauma to Our Young Son staying alone in USA who is a new student in the University o[censored]SA

This had also created lot of Tension, Pressure on us here in India which would have led to any Physiological consequences

This all sufferings was only due to a mistake on the part of your staff, to not to
Intimate the concerned Bank (which is accepted by your staff, and also given us an apology letter for the same).

The losses that we suffered on the Psychological plane are never recoverable. But at least the monitory Charges need to be recovered from your Bank as they are sheer Burdon on us due to your negligence & irresponsible, carelessness on your part.

For almost 30 Days no Intimation was exchanged from both of your Branches
Andheri Branch & New York Branch about dishonoring of the Drafts. It shows
The lethargy of the State Bank of India & New York on the International Banking




Page 2 of Pages 3






Thus we claim fallowing recovery from your bank as a compensation for what
We have spent from our pocket.


1) The Service Charges on Money Transferred USD 374
2) Charges for Transfer of Money USD 020
(Charged at Ohio.)
3) The Telephone Bills of My son
(Calling India many Times) USD 100 (No proof)
4) The Telephone Bills of Mine calling various
People from India to USA USD 200
(No Proof as called from Various Telephone Booths)

TOTAL USD 694


The compensation we are demanding is the factual expenditures incurred
For which you should give us in writing in advance that you will not spoil our
Credit Value.

You also should not inform to any of Indian Banking Organization like CIBIL or any other Organisation for the CREDIT LOSSES”,

Please reimburse the amount for the losses as quickly as possible so that we are not forced to take any further action like approaching “bankingombudsman.co”
& “Consumer Guidance Court” etc for the proper justice.

Thanking you
Yours Truly

SATEESH GORE




Page 3 of

Sir,I am K.Patchamuthu working as a B.T.Asst. in Govt.Hr.Sec.School,Peraiyur,Madurai DT. I approached for home loan at state bank of india,Modagam branch (8647) madurai,Tamilnadu.They gave me a check list to submit dacuments.Today I met with all dacuments what they asked.Now the branch refusing me to take necessary step by saying the reason that is,we admit home loan, only if you get your salary through ECS through our branch.but, in our area the ECS facility has not been provided so far. please do me favour.Thanking you.

IN MY RAILWAY RESERVATION FOLLWING EROR IS RUN -
"You Were Trying To use sbidebitcard payment gateway and theee transaction could not proceed due to DENIED BY RISK
We regrate that the payment for transacton under refrance no.[protected] was not authorised by your bankers and hence we are not in a position to procedd the booking.

This is a serious matter that the ATM Machine in the Bhogal Area does not work at most times and this has been happening since one month or more. Whenever I visit the ATM kiosk the guard tells me that the machine is not working because the server is down and even though he says that all the time some people do get the cash miraculously and for some the machine says its out of order temporarily.

Also the Guard is an amazing feature I have seen for the first time. He is practically always sleeping inside of the little Cabin which is behind the ATM machine. And he always wishes to shoo away the crowd so he can sleep in paece.

Please take action about the same at the earliest of the SBI ATM MACHINE IN BHOGAL MARKET NEW DELHI.

received credit card in the month of February with the promise and commitment of therir marketing staff that I shall be given Tour package (To-and Fro flight ticket & Hotel accomodation) of predefined tourist places with family. . After getting the credit card I contacted the customer care to get the information regarding the tour package. I have been told that I shall get the package after first payment. First payment of Rs. 8785.36 has been paid by me on 18.03.09 which includes Rs 5000 as the entry fees or Against tour package. After paying the on line payment I asked the customer care to send the tour package. I have been told that package shall be send on or before 2 months from the date of first bill payment. Second bill of Rs. 3388.41 has been paid on 13.05.09 and wait for the tour package. Third bill arises which has not been paid by me till date I have not done any transition and the same has been communicated to the customer care also because I did not receive the tour package till date. I am getting regular calls for the deposit of the payment which is showing balance in the account which is unpaid. I requested to Revert my Rs. 5000 which has been paid by me in the first bill and normalize my account so that I can start using the credit card or kindly take your card back and close the account.I do not have any due amount in this account.
Me and my Faimly is getting un-necessary calls from their customer care on regular basis which is giving disturbance to our day to day activities.

Kindly look into the matter and suggest accordingly.

I had been using the SBI Credit Card til last year September, till a very typical problem of billing me with annual charges came in. I told them that I have been offered zero annual charges for the first two years and have since then requested at least four people through my telephonic conversation to correct the bill and send it again. At that time, my outstanding was something of the order of 4000/- rupees. But despite continuous reminders on telephone, the bill was not corrected and every month a penalty / other charges were added. I do not know how to end this because the customer care is as hopeless as it can be and everytime i need to explain my case to a fresh person resulting in it being not resolved. Morover, I had not recieved the statement on a monthly basis and do not have any idea about the billing that is due on me. To add to this, I have been warned of getting blacklisted in the lists of banks which will prevent me from issuing any credit cards/ loans in future.This comes as a measure that they have taken instead of correcting the mistakes of calculation that they have done.

our atm card has been demaged present time do not work kindly issued a duplicate copy of atm card issued my sbi branch branch name state bank of indea branch Mahewaha distt. Etawah my a/c no.[protected], ATM NO.[protected] ATM DUPLICATE COPY CHARGES DEDUCT MY ACCOUNT

Dear Sir/Mam,

Ref - No.
Request # 28625: CIBIL - QUERY
Control no[protected]

As suggested by you I went with my NOC to the SBI bank branch from were I took loan, but they told me that this worng entry will only be updated by CIBIL itself but not by them.

Therefore Sir, kindly solve my problem because my loan has been hold for sanction due to this and is getting late due to which I will be suffering great loss.

I am attaching my NOC and CIBIL with the same.

So,kindly rectify at your earliest, I would be greatful.



With Thanks & Regards,

R.K.Singh - [protected]
LIC

Add - 4/286,Vineet khand Gomtinagar, lucknow








On Tue, Sep 15, 2009 at 12:27 AM, <[protected]@cibil.com> wrote:

Dear Sir/Madam,

With reference to your mail, please find the status of the control number[protected] as follows:

AccountNum: [protected]
Reported By: SBI

Thanks & Regards

Consumer Relations.


>[protected] Original Message[protected]
> From: rksingh.[protected]@gmail.com
> Sent: 11-Sep-09
> To: [protected]@cibil.com
> CC: rksingh.[protected]@gmail.com
> Subject: CIBIL - QUERY

To,

CIBIL of INDIA



*Reference Control Number[protected]

*
Subject - Wrong Cibil Entry.


PAN No. - AJPPS5856A

Dear Sir/Mam,


This is to inform that as I had applied for a home loan in Bank they had
inquired me about a "Loan" in Loan type -"other" of High

Credit - Rs.2,22,000, which shows an Overdue of - Rs. 61,852 , which I
never availed, and my date of birth is also not correct in

CIBIL.So please kindly rectify the same, so that I can avail a loan.


My Personal Details are -

*
Name - Ram Krishna Singh

DOB[protected]
*
*PAN No. - AJPPS5856A*

*Gender - Male

Ph.No. - [protected]

Father Name - Sri Rajendra Singh

Address - 4/286 , Vineet khand Gomtinagar, lucknow

Office - CAB, LIC of India, Hazaratganj


*
Therefore, Hence , I kindly request you to update and reply with my correct
credit details.



With thanks and Regards,

*Ram krishna Singh
*
LIC , lucknow




This document is classified as : Private

Good Day,
My father had an account with the State Bank Of India Kranti Chowk ,Aurangabad.On my fathers expiry in Oct. 2007 my mother applied in court for a succession certificate.On reciving the succession certificate we submitted it to the bank.
We live in Pune ,the bank manager informed us that the money will be given to my mother by means of DD.After a month of calling and not receiving the DD we do not know what to do.Every time we call the bank we are told that the money has been recieved and the DD will be sent today.Its been over a month now and still we have not recieved anything.
We do not know who to ask for advice and whom to complain to.please advice.
the life for the common man in india is pathetic,everyone who has to do a job wants bribe.

please help.

Karan S. Bathh

Sir/Madam,
I myself Sarita Yadav have a saving account in state bank of india main branch Azamgarh,Uttar Pradesh (India) since July 2006 .From that date i had applied several times for SBI ATM debit card and filled the form .But SBI ATM debit card not delivered yet. Every time it was told that it will delivered soon but there is no result. So please look this matter andtake necessary action
as soon as possible.


thanking you.

Dear Sir,



I am a customer of SBI , (kodambakkam branch, chennai, tamilnadu) for several years. Since after my husbands death i had great problem to transfer my husbands ( who had account in the same branch sbi) amount to my account because of a manager who created a lot of problem to me and my sons. Now day before yesterday (22 september 2009) from the branch i made a transaction of 1,50,000 rupees through GRPT. I knew that GRPT transaction will within few minutes. But I was been Told that I need to wait till end of the day to get the funds transferred to beneficary account. On the same day I approached bank manager regarding this, but he too said to wait to till 4 pm. The money was badly needed by beneficary. The transaction did happen on that day. On next day i went and asked the status of transaction to accountant. He directed me to some other lady . That lady told fund is not in suspense account. Again I approached manager, he just said go to accountant and ask him to call the beneficary bank. Accountant did so. But beneficary bank manager told it amount has not come to the bank. I requested accountant to call rtgs or grpt department. But instead of calling , he gave me the grpt phone number and asked me to call from my mobile. I was depressed because my uncle who is the beneficary didn't get the money on time.I called the GRPT section which is in mumbai. They said the grpt system is down for 2 days.



My question is why the branch people is not doing their duties and asking the customer to make call . If grpt system was down for last two days , why the branch officials did not inform me before making the transaction.Till now I am not able to trace where my money has gone.



To be honest I have a complaint against the sbi kodambakkam branch officials who has failed to do their duties.



If the transaction has is not successful on first day, why didn't the branch officials take steps to know what happened to that transaction. finally when i called the respective grpt officials i came to know that there was a issue with grpt. What technology is being implemented in such a nationalised bank like sbi which made a transaction inspite of grpt failure?



I request you to take my issue as if it were your own issue and take action against the sbi kodambakkam branch.



This has affected me a lot because there are lot of customer who does not know all these rules and thinking that whatever bank officials tell is correct.



Please look into it.



Regards,



Mrs Rema Devi Balakrishnan

sir,my sbi a/c no.[protected] is belong with sbi jayant,singarawali,madhaya pradesh having balance of rs.40950 on dated 23/09/2009 but sorry to say,transaction could not be completed through ATM due to showing " response code 070" by atm m/c.Hence you are requested to rectify the said problem,so that i may draw my amount to deposited my school fee in time. I am at Delhi at this time.

Thanks for kidness.
Yours faithfully

Ritesh Kumar Gupta
A/C [protected]
C-46 CWS,Colony,Jayant
Singarawali (M.P)

Dear Sir,
I forgot my online banking password by mistake. due to this reason i cant access the net banking facility
so it`s highly request to you that pls help me in this regard.& oblige.

Dear Sir,

I Sushil have submitted loan application on 18.7.2009 at Bhayander Branch, basically have submitted application to take over my existing home loan from CO-op bank as rate of interest is higher than SBI.

Bhayander Branch has verified all my documents and application on same day and they have forwarded my application at Central processing branch i.e. Bandra-Kurla Complex- they have done all the formalities like verification, valuation of my Flat, Search Report and have also taken charges for the same around INR 3600.00.

In Last wk have received massage from SBI – that you file has been returned to branch as we are not Taking over loan from Co-op bank.

This is seriously ridiculous – after taking all charges & valuable time of 2.5months they are giving horrible reason.

Why bank has not intimated to us that they have stop to take over loan from Co-op bank at the time of submission of loan application?

Can you pls help me out for the same?

Dear Sir,

This is with reference to above mentioned subject ; I got to know that there was a balance transfer from my SBI Credit card to someone else's card on 19th Aug 09 . I got this information when I checked my card account on 28th Aug. Immidiately I informed SBI customer care about this unauthorised transaction by phone as well as e-mail . Also I got confirmation from SBI. The copy of e-mail attached . Even I have providede all the details of the person to whom SBI has transffered the Funds . Still there is no action from SBI.

Since Last 25 Days , I have got several calls from Several persons claiming from SBI regarding this matter. Last call was from the Fraud case section of SBI. Everytime SBI people are asking the same story . Till now nothing has been done where as I have given Several Reminders. This is a kind of mental harashment only .

Kindly advise me the process to get rid of these people of SBI .

I have a salary account in SBI -SSI Branch Phase -7, Mohali, Punjab. Bank issued me an ATM debit card, that card was stuck at Axis bank ATM on dt. 2nd June-09. Very next day I approach to Axis bank ltd. Ludhiana branch for return back the same ATM card, but Axis bank ltd. Ludhiana branch replied that they have enter banking agreement with SBI, that’s they could not be return back the same card & bank Axis bank destroy the same card. Axis bank ludhiana branch promise me SBI issued the new card free of cost. But SBI charged me Rs. 210/- against new card.

I had already many time requests to SBI Mohali branch the same amount should be wave off to me. But no body had taken action.

Hope for best support & justice from your side.

Thanks,

Jeewan Bisht
[protected]
[protected]
jeewan.[protected]@gmail.com

Dear Sir,
On 21Sep'09 between 1140 to 1210hrs I operated IOB ATM machine at Vigyan Nagar Bangalore. I operated machine for withdrawing Rs.1000/- but machine confirmed transaction completed without actually dispensing amount withdrawn. The same error was noticed by all customers on date. My SBI Saving Bank account No is[protected].
You are requested to transfer same amount to my account since transaction had error due to machine malfunctioning.

Thanking You,
Yours Sincerely,
Rajesh Bhanudas Bhosle

Sir,
I have total outstanding of about Rs.85000.00 on cc no.[protected]. Since last 5 months i am not able to pay my minimum due amount as my todays financial condition is not well. After March 2009 due to recession , my other source of incomes get stopped.Now I have to depend only on my salary Which is net Rs: 6015.00.Also I have home loan from ICICI ( EMI Rs.4450.00).The recovery agents approached me two months ago. I pay Rs.3000.00 as my minimum due and requested them to convert my total due amount in EMI. I told them that I could manage Rs. 1000 to Rs.1200.00 per month as per my present conditon. They called me in Aug first week and told me pay Rs.8000.00 as min due amt. which i cant afford.Today I received a call from Recovery agent who called himself Mr. Deshmukh. He spoked to me in very rude and disrespectful manner. I asked his DSA name which he refused to tell me and continue speaking in agressive way. I warned him that I will make police complaint, still he remains that same. He called me from Landline No. and not from Mobile.

Sir, do you think this is the proper way of approach. I had also earlier given my complaint in August(CC No.[protected] but i received no reply. I am not efusing to pay the money, but as on today i am not that much financially strong to pay as per your expections. Kindly advice and help me . My cell no.is [protected]

Sub - SBI Cards & Payments Services Pvt Ltd, in respect of SBI Account No.[protected] Harassment- reg.--.

I would like to submit the following facts for your kind information and necessary action.
A Credit Card No.[protected] was issued to me by SBI Cards & Payments Services Pvt Ltd, New Delhi under the special scheme ‘Free Card for women’. I had used this card only once. On receipt of their statement the full amount had been paid by cheque which was acknowledged by them.

After that I had met with an accident and was on bed rest for more than one year. In the meantime, the same was informed them that ‘I am not in a position to use the credit card due to my accident and requested them to cancel the above Card’. As instructed by their local executive the card was cut diagonally and returned to their Office, which is the usual procedure if somebody donot want to use the credit card no more.

During November 2004 their local representative contacted me over phone and informed that there is an overdue and has to pay for the same. I explained to him that I have nothing to pay because I had paid the full amount as per the statement immediately on receipt of the statement. Daily he was harassed me and threatened me over phone. Finally he begged for the same and told me that if I am not paid the amount he will lost his job (Shri Bachu Mohammed ph. [protected]). He offered a one time full and final settlement of Rs. 2000/- and issued with a letter to that effect and promised me that thereafter your account will be closed and will not be disturbed anymore. In order to avoid these types of harassment and loose talk I in good faith agreed to that and paid an amount of Rs. 2000/- vide cheque No. 199637 dated 3/12/04.

There was no information from the SBI Cards for more than three years. After a lapse of three years, now I received a Demand notice from Lawyers Inc., Advocates & Solicitors, 205, Vardhman Tower, D-14, PVR Central Market, Prashant Vihar, Delhi 110085 stating that I am liable to pay overdue interest and other charges amounting to Rs. 5795/-. Actually I do not know how this amount comes after the said card is cancelled as per their guidance.

The above facts were informed to their Head Office at Delhi also. Even then I am getting threaten calls from the local representatives.

Therefore, I humbly request your goodself kindly to look into this matter favorably and do the needful.


Yours faithfully,

( KARTHIKARAMAN)

Hi Sir Ji,

I am Abhishek Sharma, Main 24 july 2009 ko Oriental Bank of Commerce ki a.t.m machine se paise nikal raha tha ki jo us Oriental Bank of Commerce ki a.t.m machine ne mere one thousend rupees nahi nikal kar diye. maine State Bank of India main bahut bar Complaint kari hai. magar wo mere paise magwa kar nahi de rahe hai. Maine State Bank of India main 4-5 bar application laga di hai. wo mere 1000/- rupees Oriental Bank of Commerce se nahi dil wa rahe hai. Maine Oriental Bank of Commerce ki A.T.M Machine Village Khadsa Near Hero Honda Chowk Gurgaon Main Hai. Maine Oriental Bank of Commerce k A.T.M Machine wale Field Officer se Baat Kari Thi Wo Keh Raha tha ki Aap k State Bank of India wale hamare head office (Hyderabad) main request kare to hum paise de de ge. Maine Oriental Bank of Commerce Main bhi ek application laga rakhi aur us application k saath-2 us Oriental Bank of Commerce k A.T.M machine ki traction slip ki photo copy bhi laga rakhi hai. main jab bhi State Bank of India Ballabgarg Main jata hu wo keh dete hai. jab wo de ge to aap k account main aapne aap pahuch jaige. State Bank of India Ballabgarh wale koi acction hi nahi le rahe mere 1000/- rupees bhi nahi de la rahe hai.

Thanks regards
Abhishek Sharma
Acc No: [protected]
Ph No : [protected]
H.no : 52 Vijay nagar Ballabgarh (faridabad)