State Bank of India [SBI] Complaints & Reviews

sir,
I had opened an account in the guwahati medical college branch of SBI at guwahati about 10days ago,i applied for internet banking account the next day itself and immediately i received the kit containing the user id and password,i was told that the account would be activated within 24 hrs.
But even after 8 to 10days,i am unable to access my account at online sbi site,whenever i try to log in using the user id and password provided in the kit,i get the response as "Invalid Username or Password",I even tried to lodge an online complaint,but failed because the following message pops up,"Enter valid account no.and Branch",
Plz look into the matter as soon as possible as i am working in a remote ase,nearest sbi being 30kms away,and the only way to access my account is through net banking...
Thanking You
Dr. Siva Dutta
Account no.[protected]
Branch- Guwahati Medical College Branch,Guwahati
Internet Banking User Id[protected]

Misdelivery of credit card
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ReplyReply AllMove...InboxBANK ALERTSCITI BANKDBHSBC CCKotak BankLOANLoyolaprojectsRel mailsVodafone Flag this messageRE: SBI Card Monthly Statement for Account Number: [protected]Tuesday, 8 September, 2009 11:27 AMFrom: "Kaushik, Manish (GE Capital)" <manish.[protected]@ge.com>Add sender to ContactsTo: "chalasani sudhakar" <>Dear Sir

As Discussed some time back please forward us the proofs that you were not in delhi when the card was delivered

We have not recieved any document from your side in that regard

Regards

Manish Kaushik
Regional Fraud Control Manager
Ge Money & SBI Cards
[protected]




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Tuesday, May 26, 2009 9:06 PM
To: Kaushik, Manish (GE Money)
Subject: Fw: SBI Card Monthly Statement for Account Number: [protected]


Hi Kaushik,
This is the latest mail which I received and can you please let me know the status of investigation, still I am receiving mails regarding credit card bill.

Regards,
Sudhakar


Hi Kaushik,
As I din`t hear from you from many days,just I want to know the status of the case.Can you please update the status,as I am going to apply for personal loan so there should not me any remarks from my side.Please let me know the status.


Sudhakar Chalasani


--- On Sun, 10/5/09, chalasani sudhakar <> wrote:


From: chalasani sudhakar <>
Subject: RE: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: " Manish (GE Money)Kaushik" <manish.[protected]@ge.com>
Date: Sunday, 10 May, 2009, 12:49 AM




Hi Kaushik,
I already intimated the same from my side as the card has been misused and even I have given u few clues to find the culprit like
1)Check the signature of the received courier.
2)Ask jewelery shop owner for cc cam proof at thetime of purchasing.
3)I don`t have any licence and event till date I never applied for the same
3)SBI bank people visited my house along with courier boy and proved that he is the main culprit.
4)I already gave complaint via customer care that my card has been misused.
Please go throught the same and please complete the investigation as soon as possible and make sure that I should notsuffer here after and if repeates the
same I have to prceed leagelly.

Thanks
Sudhakar Chalasani



--- On Fri, 8/5/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: RE: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: "chalasani sudhakar" <>
Date: Friday, 8 May, 2009, 10:04 AM


Dear Mr Chalsani .

Apologies from our behalf if you have felt bad because of behavior of any of the collection agents .

However as per our records the card delivery was done at the address provided by yourself and you have also not been able to provide us the proofs that you were
not the City when the card delivery took place , which could have helped us in our investigations .

SBI Card cares for our Customers and have started an Internal Investigation on the basis of allegations which you have made against the courier company This is expected to close in around 5 weeks .

In the interim I will request the Collections team not to make calls at your number

Regards

Manish Kaushik
Regional Fraud Control Manager
Ge Money & SBI Cards




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Wednesday, May 06, 2009 10:30 PM
To: Kaushik, Manish (GE Money)
Subject: Fw: RE: SBI Card No[protected]SUDHAKAR CHALASANI


Hi Kaushik,
Today I received a call from the number [protected] stating that they are calling from SBI and asking for the payment due of Rs 35,000 and he is talking in a different way,which I can`t tolerate this. I request you that this should not be repeated in future.you can call me at my number ( [protected]) round the clock for futher clarification.

Please try to close this issue as soon as possible,I was wexed with SBI bank people,which the delivery of card is not proper and hassle to me

Note: SBI bank people did the mistake of improper delivery and hassle to customers Please try to change this culture

Thanks,
Sudhakar Chalasani



--- On Fri, 1/5/09, chalasani sudhakar <> wrote:


From: chalasani sudhakar <>
Subject: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: " Manish (GE Money)Kaushik" <manish.[protected]@ge.com>
Date: Friday, 1 May, 2009, 4:18 PM


Hi Kaushik,
As I discussed with you Please resolve the issue as soon as possible



Sudhakar Chalasani
0


--- On Fri, 1/5/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: "chalasani sudhakar" <>
Date: Friday, 1 May, 2009, 12:02 PM


Dear Sir ,

Can u please confirm where were you when the card was delivered at your residence ..also if you could us some proofs for the same

Regards

Manish Kaushik




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Thursday, April 30, 2009 11:21 PM
To: Kaushik, Manish (GE Money)
Subject: Re: SBI Card No[protected]SUDHAKAR CHALASANI


Hi Kaushik,
As I already informed to SBI bank people and they visited my house and they concluded that the main culprit is courier boy, and the case is handled by Ankitha from froud department SBI.Kaushik, before mailing me u might have gone through the case completly,since this should not be beatingbehind the bush.Iam giving my contact number expecting cal from you soon



Sudhakar Chalasani

--- On Thu, 30/4/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: SBI Card No[protected]SUDHAKAR CHALASANI
To:
Date: Thursday, 30 April, 2009, 5:05 PM


Dear Mr Sudhakar Chalasani

This refers to your Credit Card of SBI[protected] Which was delivered to you at your residence address
, We want to know your current mailing address and your current phone numbers

Please revert back with these details as the case is getting transfered into the Legal Cell because of non payment of dues

Regards

Manish Kaushik
Regional Fraud Control Manager
North and East
[protected]







Sudhakar Chalasani
0


--- On Mon, 25/5/09, sbicards.[protected]@ge.com <sbicards.[protected]@ge.com> wrote:




Dear SUDHAKAR CHALASANI,

Please find attached your Monthly Statement for SBI Card Account number [protected], dated 23 May 2009.

TO VIEW YOUR PASSWORD PROTECTED E-STATEMENT PLEASE ENTER YOUR 16 DIGIT PRIMARY CARD NUMBER ON OPENING THE STATEMENT.

We thank you for using the SBI Card and take pride in having you as our customer.

Assuring you of our best services at all times.

Best regards,

SBI Card

Please do not reply to the E mail as the same is a computer generated mail.

Note: We request you to add our email id sbicards.[protected]@ge.com to your contacts list to effect priority delivery by your email service provider.

View your last 3 Statements, track your latest card transactions, view your 1 year payment history and more on www.sbicard.com. Register today.

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

I am using SBI Card since 2 years. There was an outstanding of Rs 44563/- and due date was 30.09.2009. I paid whole amount on 17.10.2009. Then after, I have not done any transaction on this card. But, they have generated a wrong bill and imposed forge transaction on it. Details as follows :-

Payment Due Date * Minimum Amount Due (Rs.) Total Amount Due (Rs.)

30/10/2009 906.13 Inclusive EMI 6975.19 Inclusive EMI


Date Description Amount (Rs.)

11/09/2009 OVERLIMT FEE (EXCL GST 51.50) 500.00 D
10/10/2009 FINANCE CHARGES (EXCL GST 8.89) 86.27 D
10/10/2009 TOTAL GST DEBIT FOR CURRENT STMT 60.39 D

Transaction forMD AFTABUDIN/MONDAL, Card No. xxxxxxxxxxxxxxxxxx

17/09/2009 PAYMENT RECEIVED CHEQUE NO 245407 44563.00 C
05/10/2009 COMPACT INTERNA MUMBAI MAH 6329.00 D

Dear Sir,

I am having SBI SB Account NO, [protected] and also having ATM cum Debit Card No.[protected] on 18th October, 2009 at 11.25 I was using ATM of Canara Bank at Guru Kripa Auto Turbhe, New Mumbai. I entered all the necessary information and I was suppose to withdraw cash of Rs. 2500/ from SB account even though the transaction was OK I could not get the cash but the amount of Rs. 2500/- is debited to my account under record no. 1941

Please do the needful so that the amount be crdited to my account or give me the concered authority's email where I should file the complaint

Uchil CS

Sir,

I got my internet banking kit from my branch 10 days ago. But till now i am not able to login. It says "Invalid username and passowrd". And it also says "Enter valid account no. and branch name" whenever i try to lodge an online complaint in the "Trouble logging in" section..
Plz activate my online banking account as soon as possible because i am working in a remote village in assam,the...

Dear Sir/Madam,
I had got opened a saving bank account no [protected] in SBI, RATANLAL NAGAR BRANCH(CODE-7646),KANPUR on dt.13.09.2009.But till date 18.10.2009 i have not received welcome letter/passbook/checkbook even after repeted request and complaint through personal visit to branch as well as mail and internet banking.
Branch staffs are very lasy in working. They are haresing to customer.Due to delay beside haresment i am getting loss as i am unable to make transaction in my account.

SANJAY KUMAR
MINI LIG-124,BARRA-4,
KANPUR-208027.
MY saving bank account no [protected] in SBI, RATANLAL NAGAR BRANCH(CODE-7646),KANPUR

on august 24,2009 the manager of sbi adampur branch,dist. hisar, haryana. mr. kaver bhan chilana demanding bribe for clearing education loan of RS.140000,when we refuse this demand.he is using abuse words and giveing if you come again i will beat you.i have complaint the same persom at hisar main branch on the same day. but no can be taken till date.
i request you please take action as early as possible

I GOT SB ACCOUNT NO;[protected] WITH SBM, BANK COLONY BRANCH, BANGALORE.
ON 16.10.2009, I HAVE TRIED TO DRAWN RS. 6000/- FROM SBI OFF SITE ATM AT
SEETHA CIRCLE, BANGALORE. AT THE TIME OF DISPENSING CASH , THE ATM MACHINE WAS GONE OUT OF POWER AND CASH HAD NOT CAME OUT. I OPERATED THE ATM AT 8.OO PM. MY CARD NO; [protected] XX5 AND THE REMAINING THREE DIGITS ARE NOT PROPERELY VISIBLE. I HAVE NOT RECEIVED SLIP ALSO.. PLEASE CREDIT THE AMOUNT THROUGH ONLINE IMMEDIATELY.

i paid 25 rupees challan for group2 exam. but in the time of form filling it shows check your journal number and date.what happend to this?...

FULL NAME : N.V.S.R.G.JAGANNADH.
DESIGNATION: JR. ASST.,
DEPARTMENT: MARINE DEPARTMENT
ORGANIZATION: VISAKHAPATNAM PORT TRUST
BANK : STATE BANK OF INDIA
BRANCH: PORT BRANCH
PLACE: VISAKHAPATNAM-35
ACCOUNT NO.[protected]

always throws invalid password and user name
hi
i applied for internet banking account on 12/10/2009 . I got id and password on same day from bank. they said that account wll be activated within 2 days but still i am waiting for it.
whenever i try to login on onlinesbi.com it says invalid username and password. i ask about to my bank but no responce. sir please solve lt

thanks

LALIT KUMAR
A/C [protected]
BRANCH ( 0108 ) SHYAM NAGAR KANPUR

Sir,


1.Rs 95000/-was transferred on 12 oct 09 through SBI ATM no -S1AN00490001 located babina cantt vide three transactions of money transfer as under:-

SNO DATE TIME TXN NO AMMOUNT

(A) 12 OCT09 12:11PM 1579 RS 30000/-
(B) 12 OCT09 12:13PM 1580 RS 40000/-
(C) 12 OCT 09 12:21PM 1588 RS 25000/-
TOTAL = RS 95000/-

2.The transfer of money was made to account no-[protected] of state bank of Bikaner & Jaipur, Khetri ,Jhunjhunu(Raj) ATM Card No[protected] by my ATM Card no[protected].
3.The above amount has still not been credited into account No-[protected](SBBJ).Where as the ammount is shown as debit my account No[protected].
4.This amount i was transferring as a instalment for my plot in jaipur. By this thing i am in loss of Rs 15 lac.
5.I went to SBI Babina cantt they also forwarded a request on net to sbi customer care twice.but everytime customer care replies that amount has been reversed in customer account.but that amount neither credited in my account nor in that account where i want to transfer at that time.
6.You are requested to take necessary action to refund the money and compensation for the loss of Rs 15 lac.
7.I will be very thankful to you for immediate action.


Capt Harvinder Sangwan(mob-[protected])

Respected sir,
I have not yet got my admitcard for the exam of sbi clerk post.
So please take +ve steps.


Thanks