State Bank of India [SBI] Complaints & Reviews

respected sir /madem
i have paid my electricity bill on dare 20/11/2009 rs 815/- thru sbi net banking but sir transation is fail after this rs. 815/- has been deduct or dabit from my a/c [protected] (krishi upaj mandi branch vijay nager jabalpur m.pm )after that i have contect m p elctricity local office thay are told me there are not recived amount rs 815 /- from bank.after that i have make complent on date 6/12/2009 in my sbi krishi upaj mandi branch IT OFFICER miss joythi she told me contect me after 8 day. but sir till now 18/12/09 not respond properly she told me (miss joythi) i can't help for this complents.u can do u r self .but sir i have paid bill thru sbi net banking thats way sbi kum branch or sbi is responsible for solved my complents .but sir /madem miss joythi respond is very very negative .i did not acpect this tipe of repond from u r responsible it officer .
my transation id is which is swon my account statment is that[protected] IK02492263 TRANFER to
[protected] amount rs 815/-.

Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :Varsha V. Mulik
A/c No.: [protected],
A/c with State Bank Of India, Thane (E).
Banch Code : 7232

Thanks & regards,
Varsha V. Mulik
phone: [protected]

SBI Housing Loan- A/C No. [protected]

I have taken a Housing Loan of Rs. 11,39000 as on 12th dec-08 on flexible interest rate for the period of 15 years. That time interest rate was Higher, but present interest rate is reduced, where as i have found that my present interest rate is 10.25% whereas (It is more Higher rate then current rate) loan taken at the same time (20 years period) has pay @9.5%. I do not know why i have...

Dear Sir/Madam,
As I have been using my atm cum debit card for booking my e-ticket. once I booked my ticket and cancelled through irctc. Irctc has refunded my account and in my mini statement it shows the bulk posting of the refunded amount. But the net balance after the depositing teh refunded amount is not correct. so kindly help me regarding this issue.
My account details is:
account holder name: Manish Kumar Singh
account no:[protected]
atm card no:[protected]

Thanking you in advance.
your's Faithfully
Manish Kumar Singh
email id: manishbishen.[protected]@gmail.com

dear sir,
i have taken a encash loan from sbi card 14 months back for 48 months @22% flat interest rate,and the E.M.I was 1567,and now when i want to close the loan i asked them about the final foreclosure amount they told me arround 35500 with foreclosure charges at 3% on ramaining principal amount..which is not correct...see below my calculation.....
total emi [protected]@1567 each which amounts to 21938
total interest on 40000 for 14 months @22% flat rate is coming to 10266
so total amount paid by me 21938-total interest for 14 months 10266=11672
this 11672 is to be adjusted from the principal 40000,which equals to =28328,
now this should be foreclosure amount28328 + 3% foreclosure charge(850),so according to the real calculation the FINAL FORECLOSURE AMOUNT SHOULD BE
28328+850=29178

BUT the credit card company is forcing me to pay around 35500 which is not genuine....


there fore i request your good self to kindly inquire into the matter and take necessary action against the SBI CARD, and give me JUSTICE......
THE DETAILS OF MY CREDIT CARD AS FOLLOWS...

CARD NO [protected]
CARD EXPIRY DATE 02/2012
NAME :ANAND KUMAR SHARMA
MOBILE NO [protected]

I am a professional working journalist based in Delhi since 1981. I had saved money in the savings account with SBI, I P Estate, New Delhi -2. A/c No. [protected] (Since August 1997), ATM Card No.[protected] (Issued on February 2003). My absence for a week during 15th Lok Sabha election made my partners with whom I have shared in G-114, Harinagar DTC Colony (Mr. Krishna Kumar Khullar, wife and son, Mr. Lalit Kumar Khullar) made me lose Rs. 82,500 (either through stealing my ATM or using cloned card) on February 13, 14 and 17, reducing the account balance to Rs.15.45. An English fortnighly I ran couldn't see sixth birthday, as the money was phished out at SBI ATM (Jwalaheri Mkt, Nangloi) and Vikas Marg, Lakshmi Nagar and PNB ATM at Dadri Road. My complaints with Delhi Police, Cyber Crime Addl CP and Ombudsman yielded nowhere.
I seek the retrieval of money at the earliest, so that I could be on my own earning and bring the newspaper online with web versions - Arabic, German, Russian and Spanish. Its RNI No. DELENG2004/14288. I have been staying at Munirka village, Care Rajendra Kumar, 344 (Ground floor), Munirka Village, New Delhi 110 067,
My address for contact is Narayana Murthy care Translation Point, 66A/2B (ff), Ravi Complex, Lakshmi Market, Munirka, New Delhi 110 067, Phone No. 2610 6862, Mobile[protected], e-mail: [protected]@gmail.com or [protected]@yahoo.co.in.I shall present myself with all the data during hearing.

respected sir/ madam
my name is DILEEP KUMAR SINGH, I have an account of my name in SBI BANK (KURLA BRANCH) in grd flr Pakija Appartment LBS Marg Kurla (W) Mumbai 400070.,the acct no is- [protected].
i have deposited a cheque of 1408/= rs in SBI Employee Name Of Abhishekh Mahadik and Contact No. [protected] is Abhishekh on dated 02/01/2010.(cheque no- 989338,SBI flr Pakija AppartmentLBS Marg Kurla (W) Mumbai 400070.
even i have got a sms from BT-SBI of recieving of cheque to my mob ([protected]) from date 17/12/09,
now the problem is that the amount has withdrawn from the partys account ON DATED 2/1/2010, bt i dont have even any record of such cheque and payment in my sbi account.
WHEN I VISITED THE MY kurla BANK BRANCH , the manager Abhishekh Mahadik says we cant do any thing, enen they dont have any record of cheque in there records,
please do the neefull,
Dileep Kumar Singh
e-mail: your_Dileepn.[protected]@ymail.com
mob .no- [protected]

Dear Sir, I have transfered funds from my ICICI bank account to State Bank of India, Tirupur but the money has been debited from ICICI bank account but not credited in state bank of india, I came to know from NEFT help centre that STATE BANK OF INDIA NEFT SERVER IS DOWN. Please update when it will be ready or when will my amount will be credited.
Usha

Dear Sir,
One week back, i applied for internet banking account. i got id and password on same day from bank. they said that account wll be activated within 2 days but still i am waiting for it.
whenever i try to login on onlinesbi.com it says invalid username and password.
Plese do the needful.

My A/C no is-[protected]


Regards,
Prashant

To, Dated : 15.12.2009
Time : 3 : 50 PM
The Deputy General Manger
State Bank of India, Zonal Office
Bhangagarh, Guwahati – 781007


Sub. : Ill behavior by your staff Mr. Joy Deka of SBI Chenikuthi Branch


Dear Sir,

Today at about 12 : 30 PM I visited the SBI Chenikuthi Branch and found one Mr Joy Deka sitting on the Grahak Mitra chair offering advice and giving out slips to customers. I asked him whether I can deposit Rs 45, 000 into my mother’s account (she is your customer for more than 50 years) in another branch i.e. the Guwahati branch. He said YES and I asked him for a deposit slip, which he gave me.

But as my daughter’s school nearby would be over at 12 : 45 PM, I thought it would not be possible to finish the work by then and left to fetch her from school.

I returned at 3 PM but was told by the counter person at Counter 2 that I can only deposit Rs. 25,000.00 into outside accounts. I therefore asked the counter person that they should train their Grahak Mitra’s properly in these matters as I had come only to deposit as per the Grahak Mitra’s advice. So the counter person called Mr. Joy Deka and asked him about it but he frankly denied about it … rather he publicly said that I have not asked him, perhaps I was wrong and should re-think about it (in Assamese he said “apuni muk xudha nai, apunar bhul hoise neki, bhabi sauk ) and went off.

In effect, he made a public statement that I have lied.

I have submitted a written complaint to the branch but they have refused to receive it. One of the counter lady at Counter 1 overhearing the conversation agreed that he had said so but tried to defend him by saying that he did not mean it and I should take it in a positive manner !!. Strange … someone calls me a liar and I am expected to accept it.

This is a great insult to a customer of your bank. I would therefore request you to look into the matter and take proper action against the staff. Perhaps I think, such a rough person ought to be posted in some vague interior place in Assam to polish his behavior before being allowed to get such nice postings in Guwahati city.

With regards,



Sanjiv Goswami, MA, LLB, IVLP(USA)
Advocate, Gauhati High Court & Supreme Court of India
Former Director (Govt of India nominee) P.G. Bank
Res. : 30, Ambari Byelane, Behind AGP Head Office,
G N B Road, Guwahati – 781001. Phone : 99549 – 73747

Copy to : General Manager, Personnel, SBI LHO, Dispur, Guwahati - 781005

Dear Sir/madam:
My wife Trupti Jain is having a credit card of SBI no [protected].

We are facing recurring problem of settling the bill of the above credit card. The reason is
1. SBI do not have any cheque drop box facility in any of its ATM.
2. SBI do not have any cheque drop box facility in at least 7 branches in 8 km radius of our home.
3. The lone cheque deposit box is within SBI Gurudwara br which does not allow anyone to drop the cheque after banking hours.

In that regard SBI officials in 7 brnaches where contacted and all of them shared that they are incapable to help the clients as they are not allowed to have the software for accessing the credit card cheques!

Then CGM has been mailed on the subject and everything was clarifed and the plight of senior citizens were also stressed. But till date not a single reply has been received and situation has not been improved.

Hope it will be tackled.

Regards
Biplab

Respected Sir,

Sub : Release of the arrear pension of deceased family pensioner
(resultant to the implementation of 6th CPC), to her nominee.

My deceased mother, late Nani .Bala .Nath had been a family pensioner, possessing a Savings Bank Account bearing No.[protected] with your Branch located at Maligaon and myself was registered as her Nominee in terms of your Registration No.SB/1048 dated11.6.2006 (Necessary records will be sent by Registered post subsequently).

Sir consequent upon her sudden demise on 12/01/2008, I had to terminate her deceased Account and the balance amount was duly transferred to my Saving Bank Account No.[protected] with your same Branch in response to my claim dated 20/6/2008,

Sir, resultant to the implementation of the 6th CPC recommendation there are certain enhancement on the family pension with effects from 01/01/2006 and obviously there should have been an increase of the family pension of the deceased pensioner at the permissible rate till the date of her demise i.e. from 01/01/2006 to 12/1/2008.

Sir, in appreciation of the facts, may I solicit your help so as to initiate necessary action to ensure that the dues, whatsoever is payable to my deceased mother is released through the Disbursing Authority, i.e. State Bank of India, Maligaon Branch, to the SB/Account of her nominee, possessing a Saving Bank Account bearing No.[protected].

Sir, I shall be highly obliged for an expeditious processing of the same and for being apprised with the progress at my following address which has still been awaited, very dis-appointing indeed.

With sincere regards, Sir.

Residential Address
Railway Quarters No.143/A,
East Maligaon, Guwahati : 781 011, Assam,
Mobile :[protected],
e-mail : [protected]@rediffmail.com

Branch Name: Pimpri Town, Pune-411017
Account no : [protected]

My mother has family pension account in above branch of SBI. My mother has been recieving family pension since Feb2006 regularly.

Recently there have been changes in pension structure as per 6th pay commission guidelines. My mother is supposed to recieve the arrears of 6th pay commission which is NOT YET credited in her account. We have been following up on this with our branch for quite some time now. We had also submitted the application as requested by one of the officers with our branch. Our Branch has informed us that application has been sent to Centralised Pension Processing Cell (CPPC) in Belapur, Mumbai -400614. They have not recieved any revert from this CPPC yet. I have been following this up with my branch for more than a year now, but had no success to it. Appreciate if you can let us know the status of application & when will the arrears amount will be credited to account. Also I would like to highlight the control system with SBI. There is no communication between CPPC & branches as to why there is delay in payment. Few pensioners of same grade & category have recieved thier arrears in the month of November""08, however we have been left out with no clear reason of non payment. Hope fully you will look into this complaint & guide us if anything needs to be done from our end.

Complaint has been registered on SBI website twice, Ref no : CC[protected] & CC[protected], but there is no response on this.

Hope this forum will help me out !

My father Mr. Deo Chandra Jha cosumer of "SBI Kamtaul Branch SB A/C No:[protected]Old A/C No: [protected]) is not able to draw his money as the signature is not uploaded in the system.
More than 20 times phone call given to Branch manager of Kamtaul by me and also through the BM of Dhatakidih Branch, but no action was taken up till now.

I am consumer of State Bank of India brach Nepanagar code 01306 as Amar singh thakur A/C no [protected] for saving accont.

cooperation of this Asstt branch manager Mr. Bijlani is very poor for this our account is hang to operate.

Trailing mail is self explanetary, needs your interveny.

--- On Mon, 12/14/09, amarsingh thakur <[protected]@yahoo.com> wrote:



From: amarsingh thakur <[protected]@yahoo.com>
Subject: Problem of Nepanagar Branch
To: [protected]@sbi.co.in
Cc: dgm.[protected]@sbi.co.in
Date: Monday, December 14, 2009, 1:50 PM


Date: - 14.12.09

Respected Sir,

I am Amarsingh Thakur. My A/c No is [protected].

My problem is many to your Nepanagar Branch (1306).

1.) When I lost my ATM then I Complained to SBI customer care for ATM blocked. Complain no. is [protected] but after sometime I get my ATM and after that I Called to customer care for ATM Card activation. Customer care Officer said to me please send a letter to nepanagar brach for ATM activation so I called to asst. branch manager of nepanagar but he didn’t positive reply to me. But I sent my application by speed post.

2.) Major Problem: - Then please suggest me what is core banking I am confused because I saw a add in TV.

Today I went to SBI branch Kharkhoda, Sonepat (Haryana) for withdrawal of self Cheque But cashier said to me you signature is unapproved by your home branch. I have opened my Account 28 August 2009. This is the core banking of Nepanagar Branch? I have received a call (Dated 14.12.2009 Time 12.59 PM) from Nepanagar Branch please send your specific signature for Approval. This is the Core Banking? I think your add is false and please suggest me this is possible I opened my Account in your bank without signature?

3.) I have applied for internet banking and I received Kit No.-[protected]. But that is not working. I have called to Mr. Bijlani in this regard. He said please you logged in the evening after that it is working but this Internet transaction is not working 24 hours. This is our govt. Bank. I have already call to Mr. Bijlani in all regard but he did not positive reply to me.



Respected Sir,



Please help me because I have very harassment for in this regard. Mr. Bijlani is very poor for customer handling and customer satisfaction any regard. So I humbly request to you, sir please solve my problem.

Enclosed bounce cheque copy in attachment .

R/Sir,
I have a SBI Credit Card No. [protected] from Nov. 2007,
Firstly I never used once of my credit card, But suddenly I start receiving calls from recovery office regarding outstanding of Rs. 5,265.00. When I ask from customer care they told me these charges are about Protection plus insurance policy & Activation charges etc.. At the time of applying for the card agent said there is no any fees or not any interest, Its totally life time-free. I never used this card ever. I never been taken any insurance policy But they continuously calling me on my cell.

Please do the needful to stop this daily telephonic harassment either help me by guiding how to take action on this kind fraud.

Thanks
Job Varghese
[protected]

I have applied for SBI Credit card, it accompanys with a fixed deposit scheme to which i had given a ECS cheque of Rs. 1408, and asked them to deposit it on 27th Dec'09, but they deposited the cheque twice beforesaid date and that too without informing on 3rd and 7th Dec'09. An amount of 772 got deducted due to the same .

So please give me the contact details so that i can claim it from them

To
The Chief Manager
CPPC
SBI Building Chandni Chowk
Delhi - 6
Sub:-Non payment of pension arrears & Additional gratuity
Ref:-PPO No[protected]
SBI acct No [protected]
Sir
I am a retired central govt Officer drawing my pension from SBI Neelam Chowk Faridabad (0734).The Central Pension Authority New Delhi revised my pension & authorised payments of arrears of pension & additional Gratuity as per 6th pay commission.
The SBI Faridabad submitted the bills of arrears to your office on 14 May 2009(file no 1396) which has been received on 18 May 2009 at sl no 10363
Sir a period of Seven months has passed but I have not received my dues so far.In this context I met the complaint section of your offie on 11 Nov 2009,24 Nov 2009 & sent a request on 2 Dec 2009 but of no avail.
Kindly look into the matter and arrange to release my dues at the earliest.
Thanks
Yours Faithfully
B R Sachdeva
[protected]

Sir,

1. State Bank of India, Mehrauli Road, Gurgaon has been forwarded my corrigendum PPO bearing No S/024712/2008 to State Bank of India, Centralised Pension Processing Centre, 3rd floor, SBI Building, Chandani Chowk Delhi on 28 Oct 2009.

2. The arrear as mentioned in above mentioned corrigendum PPO not yet credited.

3. You are kindly requested to to do needfull for crediting the same as early as possiable.

" Thanking You"

SIR,
I AM A PENSIONER OF BIHAR GOVERNMENT AND HOLDING A SAVING (PENSION) A/c NO. [protected]. I HAVE TAKEN A PENSION LOAN OF AMOUNT RS 53OOO/- (LOAN A/c NO [protected]) FROM STATE BANK OF INDIA (BRANCH KANTI CODE 2957). BANK IS NOT DEDUCTING THE EMI FROM MY ACCOUNT REGULARLY AND SOMETIMES DEDUCT THE EMI OF SEVERAL MONTHS AT A TIME. CONSTANT AMOUNT IS NOT BEING DEBITED FROM THE ACCOUNT AS THE EMI. SOMETIMES THEY DEBIT 1500/- A MONTH BUT SOMETIMES THEY DEBIT 2000/- A MONTH. PLEASE DO THE NEEDFUL.