State Bank of India [SBI] Complaints & Reviews

Dear Sir

I have not received statement and i am every month pay my installment time to time. Sir i am request last 4 to 5 month settlement my credit cards but not any collection boys settlement. every time he is commitment next collection your payment i am settlement your A/c. last time some agencies person come and told me 15000/- Rs. settlement amount and i have pay rs.2500/- first instatement but after collection this amount not come and than after 3 month other person come and demand other amount.
Sir i request you Pl. give me suggestion, at present i am job less.

Regards
Hemant Savani

my sbi card no[protected] this card given by sbi employee to pramot and complet his target this card i have used only one time at begining and deposited cheque of that used amount long back there after i never used card but sbi countinously charging me renual and fine like money lender they are torching me on hone and giving me legal notice .As we expect sbi is puplic sector bank they will not harras like privat bank when i am not usinig sbi card after one year validity not spend single paisa but still sbi charging me RS28692 this is injustig please look in to matter and find fact and give me ralief me from SBI credit card SBI GIVEN ME LEGAL NOTICE FROM R. NARAYANAN AND ASSOCIATES DELHI THIS IS NOT EXPECT FROM SBI DUE TO THIS ANY THING HAPPEN TO ME THE WHOLE RESPOSCIBILITY GO TO SBI AND GOVT OF INDIA

sir
i apply for netbanking at my SBI nagda branch and got a net banking kit from branch , but during login the error message as "invalid usrename / password " displayed . and i am not able to login for the first time with the username and password given by bank to me please help.
thanks
rannu prasad
a/c no [protected]

DEAR SIR/MADAM,
WITH DUE RESPECT I BEG TO STATE THAT WE ARE OPEN A DEMAT ACCOUNT SMT.SUMA MANDAL RAY(FIRST HOLDER)AND SHREE SHYAMA PADA MANDAL (SECOND HOLDER) OPENING DEMAT ACCOUNT NUMBER:- - [protected]


BUT TILL DATE WE ARE NOT RECEIPT O[censored]SER NAME AND PASSWORD AGAINEST DEMAT ACCOUNT NUMBER:- - [protected]. DETALS AS UNDER :-







1. .NAME OF THE COMPLAINANT :[protected]SUMA MANDAL RAY & SHYAMA PADA-
- MANDAL.
2. ADDRESS OF THE COMPLAINANT :[protected]MAHUDA COAL WASHERY (FINANCE- -SECTION)
POST:--MOHUDA -828305
DIST:--DHANBAD
STATE:--(JHARKHAND)

3. E-MAIL/ TELEPHONE/ FAX :[protected][protected]@gmail.com
[protected]@gmail.com
T.NO:--[protected]


4. WHETHER INDIVIDUAL :[protected] YES






5. NAME OF THE BANK:[protected][protected] STATE BANK OF INDIA

6. ADDRESS OF THE SERVICING OFFICE /BRANCH WITH OFFICE CODE(IF -
- AVAILABLE) :SB3240




7. (I) DEMAT ACCOUNT NUMBER / [protected]-[protected]

(II) PROPOSAL DEPOSIT NUMBER:[protected]--ESI-74755

(III) PROPOSAL DEPOSIT DATE:[protected][protected]

(IV) NATURE OF ACCOUNT:[protected][protected]ON LINE TRADING

(V) PROPOSAL DEPOSIT AMOUNT :[protected]--Rs.400.00

.
8. NATURE OF COMPLAINT:[protected]NON RECEIPT O[censored]SER NAME - AND-- PASS WORD- - AGAINEST DEMAT ACCOUNT- NUMBER:-[protected]




SUMA MANDAL RAY
&

SHYAMA PADA MANDAL

MOHUDA COAL WASHERY
POST:--MOHUD-
DIST:-DHANBAD
(JHARKHAND)

Sir,
I am having savings account with net banking facility. But when i visit the online sbi website it always comes as communication failure contact operators service. Mine is Aircel mobile internet connection in which i send and receive all my communications correclty. Unfortunately, only the onlinesbi line
link couldnot be linked. Kindly look into this.
Balakrishnan,
Coimbatore.
(suba.[protected]@gmail.com)

sir,
i'm a final year student, in some circumstances i lossed my ez-pay card.In order to get a new card what steps i have to take.I'm from vijayawada in Andhrapradesh. Is my problam will be solved in local SBI banks,please give me suggestion.
thanking yoy,
RamaKrishna

Dear Sir,
I have paid the monthly due for the month of november a sum of Rs 1310/- on 16-11-09 at state bank of India Periakulam Theni District and put the draft for that amount at the SBI bank drop box at madurai on 17-11-09.I recieved repeated calls from delhi asking me to pay the sum .I told them it is paid they asked for draft clearing statement The Periakulam SBI bank saID tHEY CANNOT GIVE i HAVE ASKED FOR A DRAFT THE DRAFT HAS BEEN ISSUED AND THE MONEY HAS BEEN CLEALED AT MADURAI AND ASKED ME TO APPROACH THE SBI mADURAI BRANCH. The madurai SBI Bank people told me it was not ther business to give clearing certificates.I have to approach the credit card exucutive who collect the drafts.I sent another draft mean time for the same amount 0n 7-12-09 and now a statement has come in my mobile asking me to pay rs 2725.66/- This ius clear cheating.Kindly let me know if I can APPROACH THE CONSUME COURT AND GET JUSTICE AS MANY PEOPLE IN BOTH MADUYRAI AND PERIAKULAM HAS TOLD ME THAT THE CREDIT CARD PEOPLE CANNOT BE TRUSTED AND THEY ARE CHEATS WHO ARE CHEATING THE PUBLIC THIS IS THE MAIN REASON THE PEERIAKULAM AND THENI BANKS DONT have a credit card in their banks.Kindly help me out from these cut throats. These people have been also pestering me to join the Sundaram medical policies even after I have maNY TIMES TOLD THEM i HAVE ALREADY TWO POLICIES WHITH THEM.nOW THEY ARE ASKING ME TO JOIN IN MY WIFES NAME ALSO.i AM NOT A MULTI MILLIONIRE I AM A LOW PAID EXPLOITED TEACER IN THE SEVENTH DAY ADVENTIST ORGANISATION.

From: RUPAM SHAH

Date: 23rd December 2009


The President / Secretary
Indian Consumer Complaint Forum,

Dear Sir,

Sub: Request to file a complaint against SBI Cards & Payment Services Ltd.& Payment Services Ltd.& Payment Services Ltd.,
Ref: SBI Credit Card No. [protected]

I am holding SBI Mumbai Card no. [protected] issued by SBI Card. I am using this card since 2003. I would like to file a complaint with the Banking Ombudsman authority against SBI Cards & Payment Services Ltd.& Payment Services Ltd.& Payment Services Ltd., Post Bag No. 28, G.P.O, New Delhi - 110001 having their office at Gurgaon & Delhi for wrongfully debiting my credit card account twice for a single transaction. The amount under dispute is Rs. 2400/- (Rupees Two Thousand Four Hundred). The first complaint for the wrongful debit was lodged with the SBI Cards & Payment Services Ltd.& Payment Services Ltd. on 7th November 2005. I have sent several reminders through email, fax, and letters and also repeatedly requested to the Company to reverse the transaction. Every time I have received reply from that the transaction dispute is under investigation.

Sir, it is more than four years now. They have failed to reverse the disputed amount for the wrongful billing. As a result to this, I have gone through tremendous loss (as they have charged me interest @42% and other charges for all this years) Therefore, I would like to file my complaint for the same with The Banking Ombudsman, Reserve Bank of India for compensation of Rs. 3, 50,000/- (Rupees Three Lacs Fifty Thousand Only) for mental harassment, torture and anguish myself and my family members have gone through for all these years.

You are kindly requested to look into the matter and lodge my complaint.

Thanking you,

Yours faithfully



Rupam Shah
[protected]


































• The name and the address (of the complainant):

RUPAM SHAH
D-402, CRYSTAL PALACE
LINK ROAD, MALAD WEST
MUMBAI – 400064
CELL: [protected]
TEL: 65712146
e-mail: [protected]@yahoo.com

• The name and address of the branch or office of the bank against which the complaint is made:

SBI CARD & PAYMENT SERVICES LTD. (SBI CARD)
POST BAG NO. 28
G.P.O.
NEW DELHI - 110001
CREDIT CARD NO. [protected]


















The facts giving rise to the complaint and ‘issues’ requiring resolution:

COMPLAINT AGAINST SBI CARDS & PAYMENTS SERVICES LTD.

1. On 7th November 2005, I had lodged a complaint with SBI Cards & Payment Services Ltd. through email & through telephone for charging me twice (one transaction was a failed transaction where ATM did not dispensed cash) for a single transaction of Rs. 2400/- (Rupees Two Thousand Four Hundred Only for a cash withdrawal from an ATM in Mumbai on 5th October 2005. The statement was received after the billing date of 3rd November 2005. (Annexure ‘ A’) for my credit card No. [protected]
2. Thereafter several written complaint were lodged through email. (Annexure ‘B’)
3. Thereafter, I had written several letters requesting them to reverse this wrong entry. The request was placed with SBI Cards & Payments Services Ltd., through fax, email, and by calling up their call centre.(Annexure ‘ B-1’)
4. After receiving my request, SBI Cards & Payment Services Ltd. asked me to fill up “Charge Dispute Form’ (Annexure ‘C’) vide their letter dated 14/11/2005. This form was sent to them duly filled & signed by me under certificate of posting (Annexure C-1)
5. I received an acknowledgement from SBI Cards & Payment Services Ltd. vide their letter dated November 22, 2005 stating that the matter is under investigation. (Annexure ‘D’).
6. Thereafter, I had made several requests to reverse the above mentioned amount with interest. Please see my letters dated 12th February, 2006, 20th August 2006 sent to SBI Cards & Payment Services Ltd. by fax, ordinary post & under certificate of posting and through emails from time to time (refer to Annexure B & B-1).
7. On December 07, 2005, SBI Cards & Payment Services Ltd. sent me another letter (Annexure ‘E’) with another ‘CHARGE DISPUTE FORM’. This form was also sent to them duly filled & signed by me under certificate of posting.
8. On February 10, 2006 after repeated reminders to SBI Cards & Payment Services Ltd. through fax, and email, they sent me a letter stating that the said ‘TRANSACTION DISPUTE’ is under investigation (Annexure – F).
9. Much to my regret, I have not received a single positive reply from SBI Cards & Payment Services Ltd. Till date regarding my complaint. All the time, I got a false assurance from SBI Cards & Payment Services Ltd. FROM TIME TO TIME that the said ‘TRANSACTION DISPUTE’ is under investigation.
10. Ironically, statement of 3rd November 2005 shows that there was a transaction declined by ATM (Annexure ‘A’). SBI Cards & Payment Services Ltd. has also reversed an ATM decline fee on 10th November 2005; please see their statement dated 3rd December 2005. (Annexure - G). It is surprising that SBI Cards & Payment Services Ltd. had reversed the ATM decline fee and corresponding over limit fee (see statement dated 3rd December 2005, but did not reverse the principal amount of Rs. 2400.00 which was charged wrongfully to my account.
11. At this moment, I would like to refer to the Reserve Bank of India’s Circular No. DPSS. No. 711/02.10.02/[protected] dated October 23, 2008 (Annexure – H) and Circular No. DPSS. No. 1424 /02.10.02/[protected] dated February 17, 2009 issued by Mr. G. Padmanabhan, Chief General Manager, R. B. I. regarding Reconciliation of Transaction at ATM failure – Time Limit & Circular No. UBD.CO.BPD.(PCB) Cir. No. 50/09.39.000/[protected] dated February 17, 2009(Annexure H-1) issued by Mr. A.K. Khound, Chief General Manager, R. B. I. issued under Section 18 of Payment and Settlement Systems Act 2007 (Act 51 of 2007). Also circular no. DBOD.FSD.BC.49/24.01..011/[protected] dated November 21, 2005 (Annexure H-2 - Please refer to guideline no. 3) issued to all commercial banks & NBFCs regarding Credit Card operations & guidelines.
12. Please refer to an article published in the Economic Times dated 17th July 2009. As per the said article Banks will have to pay account holders compensation of Rs. 100 per day for every day of delay in reversing a failed ATM transaction. (Annexure ‘I’)


13. The RBI has imposed stringent penalties on Banks who fail to reverse a transaction where Cash is not dispensed by the ATM but customer’s account gets debited within 12 days (Annexure ‘H’). SBI Cards & Payment Services Ltd.(SBI CARDS & PAYMENT SERVICES LTD. failed to give any satisfactory reply to my complaints till date. Whenever I complained or enquired about what action they have taken to this effect, I received a stereo typed reply that ‘the matter is under investigation’.
14. It is now more than 4 years since I first lodged my complaint for the wrong entry and failure of SBI Cards & Payment Services Ltd. to reverse the same.
15. SBI Cards & Payment Services Ltd. never attempted to solve the matter and rectify their mistake. On the contrary, they ignored my complaints and out of sheer negligence to customer’s complaint, they pressurized me every time to make the payments for the out standing amount. They have even charged me interest and levied other charges on such wrongful entry (the amount debited wrongfully) to my Credit Card account. There was severe bungling & gross negligence from SBI Cards & Payment Services Ltd. in this matter and I was put through lot of anguish and mental tension. I was forced to contact SBI Cards & Payment Services Ltd. many times for this issue. SBI Cards & Payment Services Ltd. also did not care to give any timely reply to me to settle the complaint nor have they shown any willingness to solve the matter.
16. At this juncture, I would like to bring to your kind attention to the fact that even after lodging several complaints with their Gurgaon & Mumbai office, I was making regular payments to SBI Cards & Payment Services Ltd till June 2009 on having a good faith on them.
17. Sir, I believe that as a customer I deserve and have all the rights to file a complaint and claim for compensation when the service provider fails to provide services to customer’s satisfaction. I also have all the rights to not to make any payments under the Consumer protection act for the sub-standard product or services provided. As a consumer I have all the rights to deny the payments, if I am not satisfied with such product or service.
18. Furthermore, I would like to state that SBI Cards & Payment Services Ltd. willfully ignored my complaints and to make matter worst they even charged me interest and levied other charges with intention to harass me.
The nature and extent of the loss caused:

A) Now, in this context, I call upon SBI Cards & Payment Services Ltd. (SBI CARDS & PAYMENT SERVICES LTD.& PAYMENT SERVICES LTD. to reverse the amount of Rs. 2400/- together with interest @ 42% per annum from November 5th 2005 till the time it is reversed and credited to my account. I also call upon SBI Cards & Payment Services Ltd. to make the payment of Rs. 100/- (Rupees One Hundred Only) per day from the 12th day of my 1st complaint lodged with them (i.e. from 7th November 2005) till date and any further period till the time it is paid as compensation for mental harassment, torture, and agony I have gone through all these years to recover the charges and amount wrongfully debited to my account.

The relief sought:

B) Therefore, I demand a lump sum compensation of Rs. 3, 50,000/- (Rupees Three Lacs Fifty Thousand Only) for the mental torture, harassment, and pain my self & my family members have gone through in the process from SBI CARDS & PAYMENT SERVICES LTD.& PAYMENT SERVICES LTD .

Thanking you,


Rupam Shah

To
The Assistant General Manager (CPPC)
State Bank of India,
83/1A, Vivekananda Road Branch (01651)
Kolkata:- 700 006.
E-mail: sbi.[protected]@sbi.co.in

Sir,
Sub: Non-payment of 60% arrear of Pension against
P.P.O No. CLW/1675/SBI/Sub/3126 of
Sri Nagendra Chandra Guha bearing
Savings Bank A/c No. [protected],
Branch: Rupnarainpur (2114).

Ref. SBI/Rupnarainpur’s letter No. BR/42/346 dt. 07.10.2009.

With reference to my letter dated 07.10.2009 addressed to the The Branch Manager, State Bank of India, Rupnarainpur (2114) Branch and their letter No. BR/42/346 dt. 07.10.2009.
I would like to inform you that my father Sri Nagendra Chandra Guha, was a Railway Pensioner (Chittaranjan Locomotive Works) & who drew his pension from Rupnarainpur branch (02114) bearing Savings Bank A/c No. [protected] since 1st of March’1982 till his death. He has been expired on 15th of January’2009 at 9:00PM at “Mission Hospital”, Bidhannagar, Durgapur.
I regret to inform you that 60% of his arrear of his Pension has not been credited in his Savings Bank A/c No. [protected] till date or inform me the causes of non-payment of his dues.
Therefore, I ferverently pray to your kind honour to look into the matter and disburse the due amount at your earliest.
I am awaiting for an early reply from your end.

Thanking you,
Yours faithfully
Date: the 24th December’2009
Rupnarayanpur (SMT. DIPTI KANA DHAR)
(Only legal hare of Late Nagendra Chandra Guha)
Copy to:-
The Chief Manager/LHO/Kolkata, SBI
E-mail: [protected]@lhocal.sbimail.com

The Branch Manager, State Bank of India
Rupnarainpur (2114). E-mail: sbi.[protected]@sbi.co.in

DGM, SBI,
11, Sansad Marg, New Delhi-110 001.
Fax No.[protected]. e-mail - dgm.[protected]@sbi.co.in.

AGM (CPPC Mumbai)
e-mail - cppc.[protected]@sbi.co.in

AGM, Mumbai Main Branch, Mumbai Samachar Marg, Branch Code: 300, Pin: 400023, Phone:[protected], Email: sbi.[protected]@sbi.co.in

Address:-
Amrapali, West Rangamatia,
P.O. Rupnarayanpur Bazar
Dist. Burdwan. West Bengal.
Pin: 713364. Phone: [protected]
E-mail: [protected]@yahoo.com or [protected]@gmail.com

SIR,
My name is GOURANGALAL SUTRADHAR. I am an investor of SBI of ASHARU branch. I have got a cheque book recently. But there is a printing mistake in my name (GOURAGA SUTRADHAR). I think it will be a problem in future. Please tell me what i shall do. Please contact me at this number [protected] or email me here.

MY ACCOUNT WITH SBI IS IN BHOPAL M.P. NAGAR AND NUMBER IS[protected].AM UNABLE TO CHANGE MY MOBILE NUMBER FROM [protected] [NOW CLOSED] TO [protected] .MY NEW REQUEST NUMBER IS EHS[protected].kINDLY DO IT AS I HAVE SUBMITTED MANY SUCH EHS AT MY BRANCH BUT THEY ARE UNABLE TO DO IT.ALSO SAME TICKET IS RAISED TWICE AT sbi PORTAL BUT IT IS SUBSEQUENTLY CLOSED WITHOUT SOLVING THE PROBLEM.

From,
Sub L Ravi (Pensioner)
242, V.O.C Street
Gandhi Nagar
Vellore -06
To,
The Asst General Manager -
State Bank of India
Region - VI
Zonal Office
Chennai – 600 001

The Finance Minister
Ministry of Finance
Parliament Bhavan
New Delhi – 110011

The Governor
Reserve Bank of India
Sahid Baghat Singh Road
Mumbai – 400 001

SUB - TDS REOVERY ON COMMUTATION AND GRATUITY AMOUNT IN RESPECT OF EX-SERVICEMAN – SBI MAIN BRANCH VELLORE ACCOUNT NO[protected]

Respected Sir,

1. I have the honour to submit the following few lines for your information and favourable action please.
2. This is to inform that I am a Defence Pensioner drawing my pension from SBI Main Branch, Vellore. Consequent on 6th pay commission, arrears of COMMUTATION AND GRATUITY FOR RS 1, 90,282/- AND 1, 13,140/- respectively have been credited in my above account during Aug 2009 vide CDA pension Allahabad PPO No 3/COR/042066/2007 (copy enclosed). Afterwards I was intimated vide SBI Main Branch Vellore letter No Pen/TDS dt 03 Oct 2009 (copy enclosed) that a sum of Rs 47,735/- has been recovered on 01 Oct 2009 as TDS towards my above said pension arrears, for the cause of my income crossed the stipulated ceiling. The said TDS recovery has been done by the bankers without prior intimation to me.
3. In this connection, I bring it to your kind notice that Gratuity and Commutation amount is exempt to the extent specified from inclusion in computing the total income under clause 10 A of Section 10 under Commutation Rules of the Central Govt (copy enclosed).
4. In view of the para 3 above, TDS amount Rs 47,735/- recovered by the banker is totally incorrect. In this connection, already I made a request with bankers vide my application dated 11 Nov 2009 to repay the TDS amount recovered ( i.e 47,735/-) on the above clause. But, neither the amount nor or any reply has been received so far.
5. Therefore, I request your goodself to advice the banker to take action to repay the TDS amount already recovered. Immediate action is requested to repay the recovered amount as I am facing financial hardship.
Thanking you sir,
Yours faithfully,
(L Ravi)
Pensioner
Date : 18 Dec 2009
Place : Vellore - 03

Copy to :-

The Manager - for info with reference to my application dated
Main Branch 11 Nov 2009. You are once again requested
State Bank of India to look into the matter to repay the TDS amount
Vellore – 03 already recovered into my account No [protected]
(i.e 47,735/-) and confirm please.

District Soldier Board - You are requested to take necessary action on the
Vellore – 03 above matter please.

Records - for info alongwith copy of SBI Vellore letter dt
MEG & Centre 03 Oct 09 for your suitable order & instructions
Bangalore – 42 to bank please.

plz bloack my card as i hav lost it... a/c no. [protected]

dear sir,

this is to bring to your notice that for about past seven years I am suffering at the hands of SBI credit cards. They have wrongly entered personal details of myself and my wife (who is an add on card holder).

these wrong details are used as security information to confirm our identity when we call their help line for any purpose.

The correct details - like the landline number, address, mother's maiden name etc have been repeatedly informed via phone, emails, letter for over past seven (7) years with proof, but until now no action have been taken.

It is now come to such a condition, that at Nagpur there is np office or officer to address the issue personally, emails doesnt help and the calls to their help line[protected] doesnt go through - as we hear a recoded message - "all lines to this route are busy".

All my reward points lapses because I am unable to apply for a suitable product to redeem these accumulated points.

I am totally fed up with this card and dont know how to cancel the card. Can you please help?

My email address is [protected]@yahoo.com

s.ganeswara reddy,
s/o gangi reddy,
H/no;8-180,near water tank,
machavarm(v),rayavaram(m),
AP
SBI A/C no;[protected]
SBI CARD no;[protected],...

I have a Savings Bank Account with SBI, IITM Branch, Chennai 600 036.
A sum of Canadian $ 2040.79 was sent to this account by SWIFT from Vancouver, British Columbia, Canada, on 10 September 2009. The details are given below. The amount has not been credited to my account till this moment - full three months after the transfer was made. The accountant who checked told me that the amount has not been received by the branch.

I gave the relevant information received from Vancouver to an accountant of SBI, IITM branch on 12 December. When I went there again on 22 December, he has not take any action and on top of it he has misplaced the information I gave him on 12th. He asked me to come agian on 30th January.

I sent an email to the Chairman, SBI as well as the Zonal manager of SBI Chennai on 12 December, and I have not received any reply so far.

The wire was processed on September 10, 2009

The Bank Name is: The Bank of Nova Scotia

Vendor Number: [protected]

Voucher Number: 00377240

SBI Card over telephonic conversation had offered 3 days and 2 nights of holiday with 1 way free domestic flight travel by convincing me to accept the offer. I was told that i can cancel the program at any time before the vouchers reaches Heritage Holidays Pvt Ltd - C/o Plat5 Consultancy Pvt Ltd. I have recieved the vouchers in this regard. I have also accepted for the offer and they have debited an amount Rs.6067/- from my SBI card. In voucher provided to me the last date for submission of form for accomodation & travel is 26/01/2010.

Now due to unavoidable circumstances i would not be able to take the offer and requested the SBI cards to cancel the offer provided to me. I was shocked by their reply that cancellation can not be done and i can only transfer my offer to any of my blood relatives.

SBI Card has offered an unfair deal with their customer. Please guide me to proceed further....

I retired from Govt Of Haryana My PPO No is My pension was revised which was sent to Centralised pension Processing Centre SBI Ch. Ch. Delhi by SBI Sector #1 GURGAON Branch vide no 754 Dated[protected].File no2 alongwithFile No 3 of sh. Ram Charan (same envalop) My SB Acct. no is [protected] Even after a lapse of more than two months the pension and commutation amount have not been credited to my account Kindly credit the same within 10 days under intimation to me..IT MAY BE TREATED AS NOTICE OTHERWISE I WILL APPROACH COURT OF LAW AND GET MY DUES WITH PENAL INTEREST

I was using one SBI credit card 3.5 years back when i was at Indore . Later i shifted to Ahmedabad . Called for address change but never happened and also i never got any statement . Once i called up at Customer care to close the account and with some lady i talked and as per her instruction i teared the card .
But now after 3 year i came to know that i have a due of 18 k., called up customer care and to clear the dispute i agreed to pay Rs. 8660.00 for settlement, even provided them the cheque number. Called atleast 6-7 times from last one month, sent mail but till date not solved my problems . Because of the same my project got stucked .
SBI service is wrost ever service i have ever seen .

I made a Fixed deposit of Rs 300000 in Kolkata in April for 6 months and which gets matured in Oct 2009. In Aug 2009 I got a transfer to Delhi and I transferred my Kolkata account to Yamuna Vihar Delhi and also the Deposit Account got transferred here.

Online I am able to see it under my Yamuna Vihar Account. After Oct it got matured and automatically renewed till April 2010.

In the mean time I applied for a Flat in Jaypee Kosmos UNIT Number (JGNKM0110703) and its 2nd installment is due on 14th December 2009. So for that I submitted the FD document in Yamuna Vihar Branch on 5th of Dec to trasfer the due amount in my saving bank AC[protected] so that it will reflect in my saving account in next 2-3 days.

But When I visited the Bank on 11th of Dec 2009 to cross check why the FD is still not transferred in my Ac the concerned fellow told me that he had transferred the FD to Kolkata by post as it is made from there so the money will come from there. So it will take some 10 days to process my request and nothing can be done from here.

But my concern Over here is as the Saving Bank Account and Deposit Account is in the Yamuna Vihar Delhi Branch only how can they send the FD to Kolkata Branch.

Due to SBI carelessness I had missed the dead line for payment of 2nd Installment to Jaypee Kosmos which is due on 14th of Dec. So Delay in payment will attract an interest @18% for the period of delay.