[Resolved] State Bank of India — Harassing calls for non payment through payment made 6 years back | |||
This is regarding my painful experience with the SBI Credit Card (Number [protected]) where since last 6 years I receive non receipt of payment harassing calls every now and then. Here goes the story- 1. In 2006, on a regular visit to my bank (State Bank of Patiala) I was forced by a young girl to take on the SBI Credit Card. Although I am not a too keen with ATMs, Debit cards etc, I went ahead and took the card. 2. I booked an air ticket with this card in June 2006. The transaction for getting the air ticket was done on 3. The paying back to credit card was done with the Cheque number – 648694 (From my SBOP Account); Dated 2-8-2006 for a payment of INR 6748/-. The same was also cashed (before the billing cycle closure). PFA the debit details in attached receipt. 4. Also another Cheque number- 648695 (From my SBOP Account); Dated[protected] was also cashed on[protected] in favor of SBI Credit Card. 5. Even though the payments were made from my SBOP Account and timely received by SBI, their server goofed up and the records didn’t show the payments. Now started continuous harassing calls pestering me for non payments. 6. I kept on receiving these calls from different people at different timings. After explaining several times over call and receiving harassing threats from them, I visited the SBI bank. 7. That time the Manager Mr Sanjeev Kumar went through all the details of my cheques, payment date etc and certified that the payment was received well in time. This he also signed himself and provided in a certificate (PFA the same). 8. Satisfied, I went home only to get calls as soon as the next manager came down. I had to again visit the bank and show all proofs to the new manager and he was satisfied. Also I submitted back the half torn credit card and a written complaint with the bank. 9. This time, a new manager has again been hired in SBI, Chandigarh and I am daily receiving complete nuisance calls about the non-payment. All this since last 6 years is a huge inconvenience and regretful that a Bank like SBI could not make one correction in a transaction for which all the details are provided several times and the bank manager also gave a written certificate for!!!! I request a proper resolution to the issue ASAP or forced, I might have to take the issue in consumer court. Hope to hear from you soon. Thanks, Sudershan. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
SBI Credit Cards — Made Complete Payment
I have taken a loan on my SBI card [protected] and i had foreclosed the loan by making complete payment.Still the SBI card officials are asking me to make the payment.
They are saying that we will approach the court in recovering the payment.
Really i mentally getting disturb that even after making the payment, they are putting various charges like late payment fee, finance charges in my SBI card statement.
Please kindly look into this issue.
Thanking You
Regards
Vishveshwar Rao
SBI Credit Card No.4317575074151110 — Non Payment of card
Dear Sir/MadamI am using your creditcard regularly from couple of years.My repayment track was also regular.But due to mishap in family and succeding recession in business from last six months i am unable to pay your minimum amount from last two months and such message was given to your call centre.They have requested to pay ASAP.But your local recovery person Mr. Jitkar Ashish(Cell no. [protected]) & his boss are forcing to pay, Since last month i gave him cheque but it got bounced as my ICICI A/c is allready in minus and same instance has repeated in this month.
I kindly request you that i will repay my amount in couple of months.Kindly do the needfull.
Thanking you
Dinsagar Pawar
Then why you used this card
Hi Sudershan,
It brings great grief to my heart to know that a great institution like SBI does not have its basic norms put on place. What you will actually have to do is get a settlement letter from the bank proving that you have no dues. This will certainly put you on top of the game. I would also like to tell you that logging a case in court will not be a solution. I have been dealing with cases where most people go to court and lodge a case but they get no solution. So first get a settlement letter from the bank and that should be good for you. if you would like more advise on how to proceed contact me on[protected]/[protected] or mail me at [protected]@debtdoctorindia.com you also check our website www.debtdoctorindia.com and also our BLOG www.debtdoctorindia.com/blog
Regards,
Timothy
It brings great grief to my heart to know that a great institution like SBI does not have its basic norms put on place. What you will actually have to do is get a settlement letter from the bank proving that you have no dues. This will certainly put you on top of the game. I would also like to tell you that logging a case in court will not be a solution. I have been dealing with cases where most people go to court and lodge a case but they get no solution. So first get a settlement letter from the bank and that should be good for you. if you would like more advise on how to proceed contact me on[protected]/[protected] or mail me at [protected]@debtdoctorindia.com you also check our website www.debtdoctorindia.com and also our BLOG www.debtdoctorindia.com/blog
Regards,
Timothy
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SBI Credit Card — Even after I paid, Harassment and forcing to pay again
Hi,Few years ago, somewhere in 2002, I have got the SBI credit card, I made the purchase of petrol costing Rs.250. It was promised to me that there will no annual and joining fee will be charged, but, when I received the statement, joining fees was included with the purchase amount of Rs. 250.
I had made the payment of Rs. 380. Also, i called SBI credit card customer care and registered my complaint. They promised me to look into this. But, when I received the next statement, there was no change.
I called multiple times, but no action taken from SBI side. I requested from them to cancel /block my card as I was not interested is using their card due to their very poor service.
But, even after calling them several times, called supervisors, managers but nothing happened. At this time I stopped calling them.
After 1 year, I started receiving calls from SBI that i have not paid their outstanding, I have explained the whole story to everybody and told them that I had already paid Rs. 380 against the purchase of Rs 250. Also, requested them to cancel/block the card.
One day I received call from Mr. Sanjeev Gupta (SBI), since i was fed up with them, I agreed to pay Rs. 500 against this and asked him to settle the matter as I did not want to receive any calls in future. He sent one of his executive, I paid him Rs. 500 in cash, I got the receipt of SBI for Rs 500, which I still have it with me.
Now, again after 2 years, started receiving calls from SBI card, they are harassing me, infact mentally torchering me.
Please do something. I am really tensed.
It is very much unfair that when I have not used the card, still they are forcing me to pay.
Pls...pls...pls..do something.
Regards
Sandeep Nigam