State Bank of India [SBI] Complaints & Reviews

My name is Abhay, From last 4 years i am using SBI credit card and there are 4300 points available for redemption in the month of April 2012, so i have redeemed 4200 points for product ID ZX528, But SBI delivered me wrong Item ZX521(Against 3000 Points) along with the delivery charges 99 + st.

After making several calls to SBI and IVR verification, SBI found that wrong product has been delivered so they asked me to return the product to Gurgaon office which costs me Rs.100. During this period 4 months are gone and some points got expired automatically.(I Don't know how?), So i again contacted SBI regarding the same, they told me that we have reverted the points(3000) and delivery charges so you can again place order, but now i have 4154 points in my account.

My questions are
1. Till date the ordered ITEM was not delivered to me.
2. SBI not agree to pay the courier charges Rs. 100 which i spent to send the courier to Gurgaon office?
3. Who is going to pay the money which i have spent to call the SBI several times (Min call duration of each call is 20-25 min) and i called SBI at-least 10 times.
4. Even after several emails to SBI i am still waiting for the update on my issue.
5. How my reward points got expired?
6. At the time of points redemption i have more than 4200 points so i have placed the order so ordered item should be delivered to me.
They have only sent me the reference number for the same- MQ[protected]Sept-12) but after 8 days problem was not resolved.

I have wasted my time doing phone calls and emails to SBI(feedback.[protected]@ge.com & [protected]@ge.com) but even after 4 months my problem is not resolved.

I wonder that renowned & trusted bank of india i.e. SBI is taking 4-5 months for resolving single issues.

Kindly look into the issue and help me to get out of this.
Please do the needful.

Regards,
Abhay
[protected]@yahoo.co.in

Respected sir,

I forgot my online sbi banking password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :Mr.KADAM RAHUL SUBHASH
A/c with SBI VITA(KHANAPUR),SANGLI,MAHATASHTRA
A/c No. is [protected]

Thanks & regards,
RAHUL KADAM
+91 [protected]

sir,
I had drawn rs 40,000 through my atm( card no[protected]
in three transaction. first transaction was of rs 20,000 and
transaction no was 1706, second and third transaction was of rs 10,000
each with transaction no 1707 and 1708 respectively.In first
transaction i was managed to keep out only 17,000 rupees and rs 3,000
went back in the machine.After that i lodged complain on toll free no
[protected] from where i got a complain no AT[protected] and
instructed that money will return within 7 day's.After given period when
my balance does not returned in my account, i again contected on toll
free no from where i instructed to contect with the account holding
branch.My branch person told me that you first print out your
passbook it will show your balance but after printing it was showing
trans no. 1706 with rs 20,000 withdrawal after that a reverse
withdrawal of rs 20,000 but my 3,000 does not return.when again i
contected on tollfree no than i was instructed to contect to regional
office patna.Accordingly i send mail and called them but did not get any response by patna office.I also contected to dgm sbi bombay on mail but he only forward the message to regional office patna and conserned department(endorsing the copy to me).For last six month ito varies authorities as mentioned above but till date no releif has been given and the amount is still not returned back to my account.
I am giving here the details in this regard.
account no- [protected]
holding branch- dumka bazar(jharkhand)
complain no- AT[protected]
transaction date- 24/03/12
garhwa atm id- s10A[protected]
trans id no- amount Time
1706 20,000 19:11
1707 10,000 19:14
1708 10,000 19:16

It is their for requested kindly to take suitable action for refund of my moneyamounting to rs 3000 with other reliefs as deemed fit as per prevailing rules.


--
Rohit Pandey Son o[censored]day Narayan Pandey(Account Holder)Mob- [protected], [protected]

Not issuing Login Id & Transaction Password
Dear Sir,
I am having saving a/c in State Bank of India Sitamarhi (Bihar) branch. My a/c no.[protected] named as Suman Kumar, Address-Village + Post - Ranjitpur, Dist + P.S.- Sitamarhi, Via-Riga, Pin No-843327. I had applied online and personal visit to bank more than ten times for Internet Banking but Login Id & transaction password is yet not received. I visited many times in branch, but no results. SBI employee did not take any response regarding this due to which I am facing many problems in doing online transaction.

I therefore request you to kindly take some strong action so that I can get my Login ID & Password as soon as possible.



SUMAN KUMAR
S/o-Bharat Kunwar
Villagae + Post- Ranjitpur
Dist P.S- Sitamarhi
Via – Riga (Bihar)
Pin No-843327
Mo.no- +91 [protected]
[protected]@hotmail.com
Saving a/c-no-[protected]
Branch-Sitamarhi Court Campus Dumra .
State Bank of India

Hello ,

I am regular user of SBI credit card for a long time.

In last month due to sudden death in my family I was quite unable to available in my city and to make payments.

In the statement generated on 17 september 2012 , they have charged over limit fees of INR 500 and late fees of INR 700.

As i regularly pay SBI . then too they unnecessarily charged huge amount on my cards.

Kindly instruct them to reverse over limit fees of INR 500 and late fees of INR 700.

I shall be thankful to you for this.

Thanking you ,

Pappu Sharma

[protected]

I have lost my ATM card and with respect to that would like to cancel my ATM card of SBI bank. AS though I have complained through calls but yet not get any response from bank or your office. so it is here informing about my complaints. my ATM card number is[protected]. my email i.d. is divyangpatel.[protected]@gmail.com. expecting from you to reply soon on i.d. I am thankful to you.

Dear Sir,
My a/c No. is SB [protected] at CGO Complex New Delhi. Today I checked my account through mini statement and found that I lossed my balance of Rs. 1,79000/- through DEBIT SWEEP on 14.9.2012. I am totally shocked to see my available balance. I do not have internet banking facility for my above account.

Pls let me know how it happend automatically without my concern. Does it mean I lost my money. I m afraid. plz help.

With regards

Shankar prasad

Dear Sir ,
I am ALOK KUMAR RAI. S/O Sri Asharfi rai .I want the SMS facility on my Mobile Phone. So, Kindly Register me for SMS alert for my SBI A/C No.[protected], Debit Card No.[protected] to my mobile No.[protected].


Thank's And Regards
Alok Kumar rai
Email id: [protected]@gmail.com
Mobile No [protected].

From
Mofuj Hossen Mondal
Engine Factory Avadi(Ministry Of Defence)
Chennai-600054.


Sub:-Regarding RBI cheque (A/C payee)

Sir,

Most respectfully I beg to state you that I am mofuj Hossen Mondal, From Vill & P.o-Guir,P.s-Khandaghosh,Dist-Burdwan,West Bengal.I am working In Engine Factory Avadi(Min.Of Defence).as a group B officer,I have one savings account No.-[protected] at SBI HVF Avadi,Chennai(code-4675).

One account payee RBI cheque, I collect from Eastern Railway as I was Employed their,I dropped in the bank(appropriate drop box)on 12.08.2012,for money transfer to my A/C(above mentioned),my cheque No.-“858994”,amount Rs 6997/-.Before lapse on 15.09.2012,I already 3 times verbally intimated in bank, and one application give regarding that, But till now money is not transferred in my a/c.

They are telling that they are unable to find out my cheque & they arranged a duplicate cheque from Railway. but till now my cases not solved,So Please arrange the necessary action, as early as possible.
Thanking you.


Your’s faithfully
Copy to:-
1)Reserve Bank Of India. (Mofuj Hossen Mondal)
2)Indian Consumer Complaints Forum. A/c No.- [protected]
Phone No-[protected].

THIS IS SRIKANTH HAVING A STATE BANK ACCOUNT ON WEST TAMBARAM BRANCH.IM RECHARGING A ACCOUNT FOR MOBILE IN JUST RECHARGE WEB SITE, BUT THEY DEBITED MONEY FROM STATE BANK OF INDIA ONLINE BANKING,MOBILE IS NOT RECHARGED .. KINDLY CREDIT MY ACCOUNT AS SOON AS POSSIBLE.MY ACCOUNT NUMBER IS [protected]. I HAVE ATTACHED THE BILL WITH HIS DOCUMENT

I have taken a credit card from SBI. Credit Card no: [protected].

At the very start of issuing my card, I provided all my contact details amisl id's evverything properly and also it was verified. Now again at the time when I recieved the card nothing was updated in their data base. Also I tried chasing them through their customer service, I was put on hold for first time for 20 minutes and second time around 40 minutes, without been answered.

Again aftter trying several time I was able to contact them, I requested tehm to send the statement on mail as well but this is pending for about more then a month and everyday i get calls from SBI to pay the amount and I dont know how should I pay with out any information.

I am in deep trouble and now every month they are increasing the amount on their wish interst rates.
Please help

Deepak Goswami
Mob: [protected]

Dear Sir/Madam
I Sushil Batham,Scientist DRDO taken home loan from State bank of india in dec 2008 .Currently all banl inclusive SBI are taking interest rate of
around 10-11% but My Gwalior SBI Branch taking 12.75% rate of intereest from me. I am paying Only interest amount to them no priciple amount is being paid because of higher rate of interest and my principle amount is incresing day by day
Hence it is requested Kindly resolve my problem
Sushil Batham

Scientist
DRDE,Gwalior
[protected],[protected]

YOU FOOLS, HOW CAN YOU THINK A LATVIAN WEBSITE CREATED TO GATHER MONEY FROM ONLINE ADVERTISMENST WILL RESOLVE YOUR PROBLEM?

DON'T BARK UP THE WRONG TREE.

< IF YOU HAVE A PROBLEM< TALK TO SBI.



IBS

Respactive sir/Madem

i have account in sbi chinar compound udhampur . i got net banking user name and password . but till the date i am not able to login this service . all staff are says that they cant do any thing in this issu and no buddy can help me to solve this problem. i request to please give me a right
justic about baking services i.
YOUR FAITH FULLY
SUMIT CHAUHAN

My application no.[protected] was accepted on 22nd June 2012.
But till date I have not received card.
However I am getting regular statement with outstanding amt. against it.
This month I got second statement.
How can I make the payment without receiving card.
I tried several times on SBI help line but till date not received card.
Now if for payment default it goes to CIBIL, I will be unnecessarily penalized i.e.my credit track record will be under scrutiny.

Sir/Madam,

I have used my SBI debit card at point of sell on date 09/09/2012, 04:33:25 PM that time i have swap my ATM card
(Account No.[protected]) one time and account is debited twice with 1069.50 INR and i have complaint on 11/09/2012 and complaint No is PO[protected] but complaint is closed on next day. they are saying account is credited but account is not credit till now.
Please help me,

Regard's
GanpatLal Patidar
Mob:[protected]

Credit Card No: 9054
I am a Government Servant. About two years back when I was offered This Credit Card, it was assured that it is totally free of cast and no any annual fee whatsoever will be charged. Subsequently after completion of one year Annual Fee of Rs.499/- plus GST was proposed and on my complaint The same was withdrawn. Now again in the current month similar type of Annual Fee worth Rs.499/- plus GST of Rs.61.68 is proposed rather directly recovered from my account without my consent. This is totally unfair on the part of management of SBI being biggest Indian Nationalized Bank. By doing this SBI will loose its image.
In view of above I request to kindly refund the illegal recovery of Rs.560.68 made towards Annual Fee from my Saving Account on 4Th September 2012, within 7 days, failing which I shall be constrained to file a formal complaint in consumer court which may be noted. In addition it may be clarified if the similar Fee will be charged in future or not. If it will be charged again then I will be compelled to surrender this card.
LALIT L VARYANI- Mob;[protected]/[protected]

MY NAME IS SUMAN SHARMA I HAVE A SALARY A/C IN SBI LALITPUR BRANCH.I LOST MY PASSBOOK,DEBIT CARD SO I WENT TO BANK FOR NEW PASSBOOK AND DEBIT CARD I TOOK ALL NECESSARY DOCUMENT LIKE OLD PASSBOOK,POLICE FIR COPY BUT BANK REFUSED ME TO ISSUE NEW ONE AND SAID THAT THEY DONT HAVE STAFF FOR SUCH ISSUE AND BANK MANAGER MR.SUBHASH JAIN MISBEHAVE WITH ME SO PLEASE HELP ME.

I have been willing to open an account at SBI, Sec-63, noida Branch. However, on my first visit, i took a confirmation about all the required set of documents. Since all my Government ID proofs have my permanent address (of Jaipur), I was asked to get a letter from the HR. After a few days i went with all the documents including the employee experience letter in the same format as specified by the bank official. They said this isnt the one we need, get another letter which specifies that the company address can be used as the correspondence address by the bank. Now the HR refuses to issue any such letter as they say that many of our employees have taken the letter in the same format for opening accounts at various nationalised banks including SBI.
On trying to contact the Sec-62 and Sec-63 branches, no one even picks up the phone. I dont know whether those phones are only for making official/personal calls and not taking any incoming calls. If these SBI branches dont even have to attend the phone calls, why are these contact numbers available on the bank's website.
They are not ready to take the lease agreement for using the residential address as the correspondence address. I have all the other utility bills (credit card, mobile phone bills) with my company's address. They are not even ready to use any of those Documents.
I am really stuck with these people. They dont specify documents in the first visit, dont pick any calls, Branches become functional AFTER 10 am, Close at 4pm, this time also includes a 1 hour break. Do they expect us to pay a visit every second day for every small query? That too BOTH THE BRANCHES. That's even worse? How can a salaried person leave his office every second day just to get stuck with them. SBI is a nationalised bank and If i have all the ID proofs at the same residential address (Voter's ID, Driver's License, Passport, PAN card), though of a different state, why cant it be a hassle free procedure? These ID proofs are issued not just by the state government, then why the bank's functionality is limited to specific states and cities and sectors?
How can the government even expect to leave behind the private banks with such a latency?
Isnt there anyone to regularize their functional approaches?

Regards
Megha

I NAVENDU PRASAD PURCHASE A PRODUCT FROM TANISHQ,AT ROURKELA ON 11.07.2012,WHILE PAYING THE AMOUNT ,THE AMOUNT WAS DEDUCTED TWICE DURING SWAPPING THE CARD FOR RS 13809.I HAVE ALREADY COMPLAINED ABOUT THIS IN SBI CUSTOMER,MY COMPLAIN NO IS:-AT[protected],TILL DATE I HAVEN'T RECEIVE MY AMOUNT RS 13809.

MY EMAIL ID:[protected]@yahoo.in
Mobile No:-+91 [protected]