State Bank of India [SBI] Complaints & Reviews

MY NAME IS SR RAVINDRA REDDY AND MY A/C NO IN SBI IS [protected]. MY AMOUNT IS DEDUCTED IN MY A/C BUT ATM ASK SORRY UNABLE TO PROCESS ON 04/09/2012. HENCE AMOUNT NOT DELEVERED. I AM ALREADY COMPLAINT TO HELP LINE AND GIVE TICKET NO AT[protected] ON13/09/2012. BUT NO RESPONCE OF THE BANK AND HELP LINE. SO PLEASE CONSIDER THI CASE IMMIDEATLY

Dear Sir/madam,

this is Vishal patel from Surat gujarat I am using SBI credit card 5241-xxxx-xxxx-6294. Last year I availed the loan of rupees 176000 From SBI where SBI stated that the ROI is 9.9. initially I refused to avail the loan as I was not needed. But after frequent calls I was made to think & finally I decided to avail the loan as the offered rate of Interest was very low. But Just when I calculated the Rate of interested been charged to me for this loan including GST+ proccessing fees is 20.20 %. Now I find myself helpless since very reputed organization like SBI is misguiding the customer by communating the wrong information. I had FD in banks at 10 % why should I even think to go for loan & that to at this much higher rate ?

This is completely loss of hard earning money. Now for pre closing they charged 3 % extra.

Is this the way to provide the services?

I am highly unsatisfied with SBICARD for misguiding the customer like me who never did part payment, no over due, no cash withdraw, not crossed credit limit...

request you to look into the matter & if SBI is ready to accept the deposit at the 70 % of what was offered to me I will finance them.

regards,

dear sir ,
mere duaara apne mob. par sms alrt karbaai thi , sbi employee ke intraction dene par hi mob. benking activ kar baya tha , 26/09/12 ko employee ke duaara is no.se mujhe [protected] call ki gayee thi , employee ke puchh ne par mene sabhi conformetion celear ki , mere mob par last confirm. messag successful activetion ka sms aya kuchh hi second me 4-6 messag ek santh aye , sabhi me DISHTV transaction successful ke messag the last messag me available balance jo ki sirf 24.00 hi tha , 3600/- ka dishtv recharge kiya gya tha , jab mere duaara pass hi ke sbi bank ke manejar se puchh tachh ki to unhone kha ki online dishtv recharge karaaya gayahe, jjske bare me mujhe patta bhi nahi he . mujhe to kuchh samjh bhi nahi aya ki ab kiya hoga 3600/- ac mese kese gayab ho gaye ......... me ek middil class fameliy se bilong karta hun . baat to bharo se kihe ki bank ke employee hi frodd kar ranhe he.....

anis mob no [protected]
my ac no. [protected] so pleas help me

plz change my statement adress from kochi to mumbai

previous adress

jitendra kumar nayak
ma i,
inhs sanjivani
naval base
kochi
682 004

present adress

INHS ASVINI
DEPT OF RADIOLOGY
RC CHURCH
COLABA
MUMBAI - 400 005
MUMBAI- 400 005

Dear sir, i the existing customer of SBI CREDIT CARD No [protected] and the credit card has been cancelled. However, i was made the payment of Rs. 5419.00 against the card. my card has been cancelled as per my request but the payments has not refunded till date. therefore you are requested to make the payment as soon as possible as i am facing financial hardship.

thanking you sir.

The Chairman
State Bank of India
State Bank Bhavan
Madame Cama Road
Mumbai- 400021.

Dt: 25.9.2012
Respected Sir,

FRAUD PERPETRATED BY AGM(PBBU), SBI LHO KOLKATA IN CONNIVANCE WITH CGM, SBI KOLKATA CIRCLE

It may be reminded to you, that CGM Kolkata Circle, Sri Surinder Kumar & CDO Sri MV Narayana are both on the verge of retirement. So, they are now least bothered about the functioning of the LHO.
Now a few top officials like Sri. Chanchal Kumar Mazumdar, AGM(PBBU) taking advantage of this lack of effective supervision, has resorted to various corrupt practises. Sri Mazumdar, is quite well known in the circle for his fondness of receiving various favours from a few car dealers in and around Kolkata. It is beyond any logic that on what consideration, such a person of doubtful integrity was chosen by Circle Management, to head such a sensitive department like Personal Banking.
Recently (for last 5 days), this Chanchal Mazumdar, has sought help of around 33 Trainee Officers & Probationary Officers, for so-called sourcing & scrutinizing loan applications, from a few selected car dealers. Now, this entire process has been conducted WITHOUT ANY WRITTEN COMMUNICATION WHATSOEVER !
It may be referred to that very recently one Chief Manager at MPST, JeevanDeep, Kolkata was charge sheeted, on account of fraud pertaining to car loans. It needs to be immediately investigated that whose interest it serves by this VERBAL DEPLOYMENT of 33 Trainee Officers & Probationary Officers.
It has come to light in course of our dealings with car dealers that the modus operandi of this Chanchal Mazumdar is as follows:
1. In collusion with a few dishonest car dealers, this Chanchal Mazumdar coerces a few staff members at MPST, Jeevan Deep to fraudulently draw loans on vehicles purchased by customers on cash payment after generating fake invoices using engine & chassis numbers and insurance policies of the already sold vehicles and getting them registered with Regional Transport Authority using fake addresses and photographs.
Now, Chanchal Mazumdar has entrusted a few inexperienced trainee officers/staff who are still in their probation period to do the verification & processing of loan applications! These newly recruited staff members are no way equipped to handle these highly fraud-prone functions. They are also not supposed to do the processing of loan applications at car showrooms, as per bank’s rules & procedures! All these have been done as eyewash to cleverly bypass bank’s procedures.
As a consequence of these dubious activities, a few innocent newly recruited staff members will get falsely implicated, where as some habitually corrupt senior official like Chanchal Mazumdar will go scot-free.
Here it may be mentioned that offices of this Chanchal Mazumdar and CGM, Kolkata Circle are located on adjacent floors at Samriddhi Bhawan, Kolkata. Some genuine and loyal customers of the Bank have already reported these incidents to Shri Surinder Kumar, CGM. But no corrective action has been initiated by Circle CGM. Thus the integrity of Shri Surinder Kumar, who is about to retire in November, 2012 is not beyond doubt.
2. Chanchal Mazumdar along with a few of his accomplices at MPST, Jeevan Deep, Kolkata regularly inflates the loan amount, and earns a commission from dealers on the inflated portion.
These activities spread a bad message about SBI, among its customers and consequently market share of SBI is diminishing in the various personal loan segments.
Another accomplice/agent of Shri Chanchal Mazumdar posted at LHO Kolkata is Sri [censored]angshu Shekhar Chakravarty. He was engaged by Shri Mazumdar to verbally communicate with trainee officers. During the period of 17th & 18th September, 2012 all the 33 new recruits had received calls from one Vodafone Number ([protected]) for so called training at Car Showrooms for a few days! All the calls were made after or before office hours which can be easily verified from call records. During the course of conversation over phone this SS Chakravarty, had always avoided the actual purpose of this deployment and also denied to issue any written communication.
All these turn of events are self-revealing in nature. A vicious gang is operating at LHO Kolkata for eventual benefit of a few dishonest car dealers, at the cost of the bank and its customers. This gang in now trying to implicate a few new recruits (totally unaware of these activities) in their crime.
Lastly, a few of these young staff members of SBI have received threats from rival car dealers, which has caused fear and anxiety apart from grave security issues. Safety concern of young recruits was communicated to circle management, but no action has since been taken.
In terms of bank’s rules & regulations Probationers should be posted at Branches and not car showrooms. In the best interest of the bank and also of the new recruits, immediately return all the 33 PO/TOs to their respective branches, for completion of their training. Also activate the Circle Management at LHO Kolkata, to keep a close watch on the activities of individuals like Chanchal Mazumdar [AGM(PBBU)] & SS Chakravarty.
Since, security concern is paramount and also chances of perpetration of fraud is high, stern legal measures will be initiated against the bank, if no action is initiated at the earliest.

Yours faithfully,

Md. K. Ali
Howrah ZO
SBI Bengal Circle.

Copy to:
1. The Governor, RBI.
2. Central Vigilance Commissioner, CVC New Delhi.
3. The Secretary, Department of Financial Services.
4. The Commissioner of Police, Kolkata.

Dear Sir,


In the state bank Gadarwara my saving account are working as account no. [protected] Name of Sourabh Shukla . I have withdrawn dated 11-07-12 at sheopur axis bank ATM but i don't take fund and my account are debited . i have done complaint three times but not any positive reply, bank always shows transition successful message. My first time complaint no. are AT[protected].Please take action as per complaint.


Thanks & Regards
Sourabh Shukla
[protected]

my number is [protected] in the name of tanmay mandal but sbi card caller always calling me and distrub me and asking about vishal chopra .
i dont know who is that person last 3 years i am using this number .last 3 years i am getting call from sbi card . i think all sbi card employee r very very much unskilled and sbi card is the worst company in this world because last 3 years they cant update mr vishal chopras number. they just harassed me like innocent people.what i will do tell me.

Executive from SBI Oriental bank of Commerece Card Mr. Sajid Ali explained about the credit card plan which the company offering at that time
1. No joining fee for fresh card issue.
2. The only one time Annual fee 499 to be paid (One time) refundable if purchase is about 2000 within 2 months from the date of receiving of card.
3. On every transection (purchase) 2.5% rebate credited in account of the card holder.
4. No surcharge on purchase/shopping.
5. Incompelete infromation regarding bill payment.
6. Bill received prior to the receipt of the credit card.


And many other informations were revealed after receiving the credit card.

Thanks & Regard
Ms. Soniya
Credit card no. [protected]

M: [protected]
M: [protected]

SIR, I A, HAVING A SB ACCOUNT IN SBI. IT WAS IN SBI SAKHIGOPAL(2118). RECENTLY I HAVE TRANSFERRED THAT ACCOUNT TO SBI AFS HASIMARA (8942). FOR THIS SBI SAKHIGOPAL HAS DEDUCTED RS.100/- AS SERVICE CHARGE WHICH IS ILLEGAL. BECAUSE AFTER CONFIRMATION FROM AFS HASMARA BRANCH I HAVE PROCEEDED FOR TRANSFER OF ACCOUNT & I WAS TOLD THAT IT IS FREE OF COST. NOW I WANT TO ASK HOW THIS POLICY OF SAME BANK CAN DIFFER FROM ONE BRANCH TO OTHER. IT IS NOT A MATTER OF RS.100/- ITS ABOUT THE POLICY OF THE BANK. I CANE GIVE ALSO ANOTHER EXAMPLE THAT I HAVE TRANSFERRED ANOTHER ACCOUNT FROM JAISALMER TO AFS HASIMARA AND IT WAS FREE. HENCE THIS THIS IS DEFINITELY A MISTAKE OF SAKHIGOPAL WHICH THEY DO NOT WANT TO ACCEPT. KINDLY DO THE NEEDFUL. AFFECTED ACCOUNT NO. IS [protected]. MOBILE NO. [protected]

Dear Sir,
With due respect, I beg to state that, I have an account in Parlakhemundi branch, My name is Uttam Kumar Majhi and my account number is [protected], District- Gajapati, State-Orissa. Due to my transfer I have shifted to Cuttack my won place therefore, I request you to kindly transfer my Account to Cuttack SBI branch, Code 0059 COLLECTORATE COMPOUND, CUTTACK – 753002.

It is very urgent and so necessary for me. Please do the need full so that I will be very grateful to your assistance if you transfer my a/c to respective branch as soon as possible.

Thanking You
Uttam Kumar Majhi.
[protected]

The manager
sbi virugambaakkam (pension Payment)
Sir,
I retired from central govt on 28.02.2011. I did not opt for commuattion of pension at the time of retirement , but commuted value of of pension is deducted from my monthly pension due to some mistake in the original order of CPAO New Delhi ,However after several correspondence with Delhi I received a revised order of CPAO (Diary no PR ) dt 27 July 2012. With this oreder I visited the branch on 3rd Sept 2012 and was informed that my pension file could not be traced.It is requested that my pension file may be traced and necessary action taken so that I m not put to any undue hardship Besides I am also not in receipt of of additional DCRG amount given to central govt employees.a As requested I presented the above mentioned order and previous orders of CPAO to the concerned person at the branch for action. I also request that that the correspondence between CPAO and the branch may be referred in this connection for full knowledge .Since it is a long pending case urgent action is requested. Also please give me a reply.since I am not in a position to make trips to the branch due to health problems

R. Sundararaj
(PPO No[protected]

On 01 Sep 2012, I recd. a copy of letter sent by SBI,Rajaji salai branch-800,ch-600 001,
to the branch manager,jawahar nagar branch,ch-82,directing him to make all the
formalities for the payment of pension.

After waiting for more than one week,on 10 Sep 2012,online complaint given and recd. a
Ticket No.PA[protected].

The next day ie.,on 11-Sep 2012 the branch manager thru phone asked me to come to
bank to sign the pension papers and I did the same on the same day.

Since my pension has not been credited, on18 th.sept. I sent an email to
gm.[protected]@sbi.co.in but no reply.

Till now my pension not credited.


I want to know "USUALLY HOW MANY DAYS IT WILL TAKE

FOR CREDIT OF PENSION"? (as per RBI rules & regulation)

Respected Sir / Madam,

I forgot my online sbi banking username & password, so i can't use my onlinesbi banking services.so, Sir / Madam please send me my user name & password.

Hi Team,
Two moths back i got SBI credit card,At the time SBI team asked me for CPP card protection plan activation, I told them i don't want this CPP activation. But they have debit the amount Rs1680/- from my card account,then i have called customer care and ask them to revert back the mentioned amount and it was done.Then this month again they debit Rs.1680/- reason they have mentioned in my statement like transfer to flexipay installment and also they convert this Rs1680/- as 3 EMI's to Rs.560/- monthly installment.Now i just want to revert back Rs.1680/- and EMI amount Rs.560/- from my cried card account.Please do the needful.

My Card Number xxxx xxxx xxxx 5503
My Mail ID : suresh.[protected]@hotmail.com
My Contact No : [protected]

I opened a saving account in sbi last week, i given my mobile number in account opening form. But i not receiving any sms alerts during transaction in debit card. so kindly help me to receive sms alerts in debits and credits of my account.. my ac no is [protected], my mobile number is [protected], my debit card number is [protected].

My name is Abhay, From last 4 years i am using SBI credit card and there are 4300 points available for redemption in the month of April 2012, so i have redeemed 4200 points for product ID ZX528, But SBI delivered me wrong Item ZX521(Against 3000 Points) along with the delivery charges 99 + st.

After making several calls to SBI and IVR verification, SBI found that wrong product has been delivered so they asked me to return the product to Gurgaon office which costs me Rs.100. During this period 4 months are gone and some points got expired automatically.(I Don't know how?), So i again contacted SBI regarding the same, they told me that we have reverted the points(3000) and delivery charges so you can again place order, but now i have 4154 points in my account.

My questions are
1. Till date the ordered ITEM was not delivered to me.
2. SBI not agree to pay the courier charges Rs. 100 which i spent to send the courier to Gurgaon office?
3. Who is going to pay the money which i have spent to call the SBI several times (Min call duration of each call is 20-25 min) and i called SBI at-least 10 times.
4. Even after several emails to SBI i am still waiting for the update on my issue.
5. How my reward points got expired?
6. At the time of points redemption i have more than 4200 points so i have placed the order so ordered item should be delivered to me.
They have only sent me the reference number for the same- MQ[protected]Sept-12) but after 8 days problem was not resolved.

I have wasted my time doing phone calls and emails to SBI(feedback.[protected]@ge.com & [protected]@ge.com) but even after 4 months my problem is not resolved.

I wonder that renowned & trusted bank of india i.e. SBI is taking 4-5 months for resolving single issues.

Kindly look into the issue and help me to get out of this.
Please do the needful.

Regards,
Abhay
[protected]@yahoo.co.in

Respected sir,

I forgot my online sbi banking password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :Mr.KADAM RAHUL SUBHASH
A/c with SBI VITA(KHANAPUR),SANGLI,MAHATASHTRA
A/c No. is [protected]

Thanks & regards,
RAHUL KADAM
+91 [protected]

sir,
I had drawn rs 40,000 through my atm( card no[protected]
in three transaction. first transaction was of rs 20,000 and
transaction no was 1706, second and third transaction was of rs 10,000
each with transaction no 1707 and 1708 respectively.In first
transaction i was managed to keep out only 17,000 rupees and rs 3,000
went back in the machine.After that i lodged complain on toll free no
[protected] from where i got a complain no AT[protected] and
instructed that money will return within 7 day's.After given period when
my balance does not returned in my account, i again contected on toll
free no from where i instructed to contect with the account holding
branch.My branch person told me that you first print out your
passbook it will show your balance but after printing it was showing
trans no. 1706 with rs 20,000 withdrawal after that a reverse
withdrawal of rs 20,000 but my 3,000 does not return.when again i
contected on tollfree no than i was instructed to contect to regional
office patna.Accordingly i send mail and called them but did not get any response by patna office.I also contected to dgm sbi bombay on mail but he only forward the message to regional office patna and conserned department(endorsing the copy to me).For last six month ito varies authorities as mentioned above but till date no releif has been given and the amount is still not returned back to my account.
I am giving here the details in this regard.
account no- [protected]
holding branch- dumka bazar(jharkhand)
complain no- AT[protected]
transaction date- 24/03/12
garhwa atm id- s10A[protected]
trans id no- amount Time
1706 20,000 19:11
1707 10,000 19:14
1708 10,000 19:16

It is their for requested kindly to take suitable action for refund of my moneyamounting to rs 3000 with other reliefs as deemed fit as per prevailing rules.


--
Rohit Pandey Son o[censored]day Narayan Pandey(Account Holder)Mob- [protected], [protected]

Not issuing Login Id & Transaction Password
Dear Sir,
I am having saving a/c in State Bank of India Sitamarhi (Bihar) branch. My a/c no.[protected] named as Suman Kumar, Address-Village + Post - Ranjitpur, Dist + P.S.- Sitamarhi, Via-Riga, Pin No-843327. I had applied online and personal visit to bank more than ten times for Internet Banking but Login Id & transaction password is yet not received. I visited many times in branch, but no results. SBI employee did not take any response regarding this due to which I am facing many problems in doing online transaction.

I therefore request you to kindly take some strong action so that I can get my Login ID & Password as soon as possible.



SUMAN KUMAR
S/o-Bharat Kunwar
Villagae + Post- Ranjitpur
Dist P.S- Sitamarhi
Via – Riga (Bihar)
Pin No-843327
Mo.no- +91 [protected]
[protected]@hotmail.com
Saving a/c-no-[protected]
Branch-Sitamarhi Court Campus Dumra .
State Bank of India