State Bank of India [SBI] Complaints & Reviews

Dear sir,

Pls look into the mater,
Its very late and we are not able to reply to the customer regarding this wrong transaction. Pls guide..

Complaint Details

Ticket No. AT[protected]
Source BRN
Complaint Date 14/06/2012
Txn Date 12/06/2012
Lodging Date(Effective date of complaint) 14/06/2012
Account No [protected]
Customer Name Mr. SWAMI VIVEKANAND S PANDIT
Atm Card No. [protected]
Customer Details 401, RONAK RESIDENCY, VALKESHWARI, JAMNAGAR 361006 JAMNAGAR Ph: [protected] E-mail:swami.[protected]@essar.com
Product/Services POS related :Online Transaction through SBI Debit Card(Payment Gateway):[protected]:EPG1
Details Dear sir, On 12/06/2012 the account of customer was debited with amount 2002 seven times and one deduction was with amount 1001. As per customer's application he didn't use the atm for the transaction. Its a very serious transaction as the account pertains to salary account of the customer. Pls guide in the matter. Total disputed transactions - 8 Total disputed amount Rs. 15015/- Regards
Requested Amount 2002
Dispensed Amount 0
Disputed Amount 2002
ATM Id:Txn No 00001234:[protected]/1080500/116
Controller Response
GM/CGM Response
Corporate Centre Response
Previous Response
Closing Date
Referred Date
Resolution


Regards,

I had made two number of ATM transactions of amount 1500 rupees at following ATM’s :

1)SBI ATM with ATM transaction no-9376 and ATM ID S10H[protected] on 09/09/2012 at 17:58

2)Kotak Mahindra Bank’s ATM with ATM transaction no-272 on 09/09/2012 at nearly 18:03

Immediately after one day I had lodged complaint with SBI customer care with complaint no’s as AT[protected] and AT[protected] .

As per SBI customer care one failed ATM transaction with ATM ID 272 for Kotak Mahindra bank has been reversed back to me on 14/09/2012 for 1500 rupees ,but for other complaint of failed SBI ATM’s transaction money has not been returned back into my account and complaint has been closed in the system just for the sake of closing the complaint.And as per branch manager failed ATM transaction with ID 9376 done at SBI ATM has been reversed and with ATM TX ID 272 done at kotak mahindra bank has not been reversed.

Even if money for one of the failed transaction has been reversed ,for the other also bank has to give me my money back for failed transaction as per RBI guidelines with interest but SBI has failed to give me my hard earned money.

Again I had lodged a new complaint with number AT[protected] that has again been closed in system with no responce.
After that I had written mail to local head office in Chandigarh and to local branch office but I had got no responce.
Again I had lodged a fresh complaint 4th time with no. AT[protected].,but this time also complaint has been closed with no responce.

No one either from customer care or from local head office at Chandigarh is bothered about public hard earned money.

I want that SBI should return back my money with complete interest and penalty.

Hi,

I had been trying to open my Bank account in below 2 mentioned PSU Banks since last 2 months but everytime i approach them they reject my application as they dont accept Aadhaar card as a valid Address proof. But as per RBI, it is very much clear that Aadhaar card should be accepted as a valid document for KYC and for opening a Bank account.

Below are the Bank names:

1. State Bank of India - Hari Nagar, New Delhi
2. Punjab National Bank - Rajouri Garden (GTBIT College), New Delhi

Kindly help me on the same.

Regards,

Harpreet Singh
[protected]

SIR

MY ACCOUNT NO IS [protected].
I HAVE MY ACCOUNT IN SBI VIJAY NAGAR GHAZIABAD(CODE-11477)
I WANT TO TRANSFER IT TO KAPURTHALA PBB BRANCH(CODE-04133)
REGARDING THIS I HAVE GIVEN A WRITTEN APPLICATION IN KAPURTHALA BRANCH BUT NO ACTION HA SBEEN TAKEN BCOZ OF WHICH I M FACING PROBLEM.

AN EARLY ACTION IS REQUESTED PLEASE.

Dear Sir, My father in law (Mr. Shiv Ratan Singh), have account with SBI (Branch Code - 12832, address - Bharthna- U. P.), A/c. No. [protected]. In noon of[protected], he tried to withdrawl amount Rs.10000/- by ATM (Lakhna - Code - 01969), but the ATM Machine didn't give Money under Transaction no. "S10V[protected]". While the amount (Rs.10000/-) deduct from their account. For the same he complained next day on[protected] to customer care and get Complain No. "AT[protected]". He inform to the branch (Branch Code - 01969, Lakhna) and also inform to home branch (Branch Code - 12832, Bharthna). He continued be in touch with the both branch, but both the branch didn't response properly. After all the both branch said rudely, that they can't do anything and don't disturb us in futuer for the matter. We tried many times to customer care also, but there also the same situation, there also didn't get proper reply and they also said, we can't do any thing. Now we request you please look in the matter and tell us what we should do, cause the Both Branch & The Customer Care has denied for our complain. While bank had deducted the amount (Rs.10000/-) from their account. Regards, Shiv Ratan Singh Mobile : [protected] [protected]

Sir,
I have saving account No [protected] and ATM Card No [protected]
I wanted to purchase some item but card did not work and money was money debited form account. Rs 1567.76 and Rs 1567.76 on September 3, 2012 at JCPENNY 2066 OKEMOS and Rs 2556.94 on September 5, 2012 at MACY’ SAST 313 OKEMOS at East Lasing Michigan was debited from my account.
Please arrange to the credit money in my account immediately

sir my name is ankur kumar


sir i went in sbi branch sabun godam meerut to fee payment in 21st september .there is a cashier prianka irani used bad words even manager(m.p. singh) used bad words abot me and did not submit my fee and fees form devidid diffrent parts and not return my form so we did not.submit our form.

To increase credit card limit
To Increase Limit
30.09.2012
From
P.Hemanth kumar
House no.[protected]/12A,jabbar lay out
Tirupathi

To
SBI,
Credit Card Division,
Chennai-


Sir,

Ref : SBI Credit Card No.[protected] (Lost card No.)
[protected] (New Card No.)

With reference to the above Credit Card, which I am holding for the past five years with credit limit Rs.20, 000/-, now I would like to increase the credit limit up to Rs.50, 000/- to enable me to meet out my requirements. Hence I request you to kindly arrange the same at the earliest.

Thanking You,
Yours faithfully,

hemanth kumar P

dear sir there is a account in your branch in name of babun chandramodak his account number is [protected] and his mobile numbers are..
1. [protected]..
2. [protected]..
3. [protected]..
sir this person is a fraud n have transfered rs 19000 from my account through neft and even yesterday he cheated 4-5 other peoples also...
i want to freeze his account and enquire about all this illegal transactions...this is a cyber crime and this person is doing this v v confidently...
sir dont take my words lightly coz i have registered a complaint here in crime branch for my loss of rs 190000...the crime branch investigation can take 2-3 days time bt u sbi hcl township branch people can do this work in a sec and caught this cheater immedietly before some others been cheated by him..
my name is sunil kumar agarwal my number is [protected],[protected]..yesterday(28/9/2012) he transfered rs 19000 from my axis bank..branch cuttack,orissa and my account number is [protected]

I took a SBI loan during 2006, recently I applied for one more loan from HDFC. During that time HDFC check the CIBIL report on that I came to know that, one of the SBI loan wrongly appearing for 3 times ( i.e, additionlly 2 times). I tried to reach SBI contact center "[protected]" but not able to reach any body.

Inspite of registering in DNB I am getting irritating marketing call from SBI Credit Card.
The last call came from the mobile number [protected].


Soumya
Kolkata.

forgot my online sbi banking username & password
Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name k murali
A/c with SBI main branch chittoor
A/c No. is [protected]

Thanks & regards,
k murali
+91 [protected]

MY NAME IS SR RAVINDRA REDDY AND MY A/C NO IN SBI IS [protected]. MY AMOUNT IS DEDUCTED IN MY A/C BUT ATM ASK SORRY UNABLE TO PROCESS ON 04/09/2012. HENCE AMOUNT NOT DELEVERED. I AM ALREADY COMPLAINT TO HELP LINE AND GIVE TICKET NO AT[protected] ON13/09/2012. BUT NO RESPONCE OF THE BANK AND HELP LINE. SO PLEASE CONSIDER THI CASE IMMIDEATLY

Dear Sir/madam,

this is Vishal patel from Surat gujarat I am using SBI credit card 5241-xxxx-xxxx-6294. Last year I availed the loan of rupees 176000 From SBI where SBI stated that the ROI is 9.9. initially I refused to avail the loan as I was not needed. But after frequent calls I was made to think & finally I decided to avail the loan as the offered rate of Interest was very low. But Just when I calculated the Rate of interested been charged to me for this loan including GST+ proccessing fees is 20.20 %. Now I find myself helpless since very reputed organization like SBI is misguiding the customer by communating the wrong information. I had FD in banks at 10 % why should I even think to go for loan & that to at this much higher rate ?

This is completely loss of hard earning money. Now for pre closing they charged 3 % extra.

Is this the way to provide the services?

I am highly unsatisfied with SBICARD for misguiding the customer like me who never did part payment, no over due, no cash withdraw, not crossed credit limit...

request you to look into the matter & if SBI is ready to accept the deposit at the 70 % of what was offered to me I will finance them.

regards,

dear sir ,
mere duaara apne mob. par sms alrt karbaai thi , sbi employee ke intraction dene par hi mob. benking activ kar baya tha , 26/09/12 ko employee ke duaara is no.se mujhe [protected] call ki gayee thi , employee ke puchh ne par mene sabhi conformetion celear ki , mere mob par last confirm. messag successful activetion ka sms aya kuchh hi second me 4-6 messag ek santh aye , sabhi me DISHTV transaction successful ke messag the last messag me available balance jo ki sirf 24.00 hi tha , 3600/- ka dishtv recharge kiya gya tha , jab mere duaara pass hi ke sbi bank ke manejar se puchh tachh ki to unhone kha ki online dishtv recharge karaaya gayahe, jjske bare me mujhe patta bhi nahi he . mujhe to kuchh samjh bhi nahi aya ki ab kiya hoga 3600/- ac mese kese gayab ho gaye ......... me ek middil class fameliy se bilong karta hun . baat to bharo se kihe ki bank ke employee hi frodd kar ranhe he.....

anis mob no [protected]
my ac no. [protected] so pleas help me

plz change my statement adress from kochi to mumbai

previous adress

jitendra kumar nayak
ma i,
inhs sanjivani
naval base
kochi
682 004

present adress

INHS ASVINI
DEPT OF RADIOLOGY
RC CHURCH
COLABA
MUMBAI - 400 005
MUMBAI- 400 005

Dear sir, i the existing customer of SBI CREDIT CARD No [protected] and the credit card has been cancelled. However, i was made the payment of Rs. 5419.00 against the card. my card has been cancelled as per my request but the payments has not refunded till date. therefore you are requested to make the payment as soon as possible as i am facing financial hardship.

thanking you sir.

The Chairman
State Bank of India
State Bank Bhavan
Madame Cama Road
Mumbai- 400021.

Dt: 25.9.2012
Respected Sir,

FRAUD PERPETRATED BY AGM(PBBU), SBI LHO KOLKATA IN CONNIVANCE WITH CGM, SBI KOLKATA CIRCLE

It may be reminded to you, that CGM Kolkata Circle, Sri Surinder Kumar & CDO Sri MV Narayana are both on the verge of retirement. So, they are now least bothered about the functioning of the LHO.
Now a few top officials like Sri. Chanchal Kumar Mazumdar, AGM(PBBU) taking advantage of this lack of effective supervision, has resorted to various corrupt practises. Sri Mazumdar, is quite well known in the circle for his fondness of receiving various favours from a few car dealers in and around Kolkata. It is beyond any logic that on what consideration, such a person of doubtful integrity was chosen by Circle Management, to head such a sensitive department like Personal Banking.
Recently (for last 5 days), this Chanchal Mazumdar, has sought help of around 33 Trainee Officers & Probationary Officers, for so-called sourcing & scrutinizing loan applications, from a few selected car dealers. Now, this entire process has been conducted WITHOUT ANY WRITTEN COMMUNICATION WHATSOEVER !
It may be referred to that very recently one Chief Manager at MPST, JeevanDeep, Kolkata was charge sheeted, on account of fraud pertaining to car loans. It needs to be immediately investigated that whose interest it serves by this VERBAL DEPLOYMENT of 33 Trainee Officers & Probationary Officers.
It has come to light in course of our dealings with car dealers that the modus operandi of this Chanchal Mazumdar is as follows:
1. In collusion with a few dishonest car dealers, this Chanchal Mazumdar coerces a few staff members at MPST, Jeevan Deep to fraudulently draw loans on vehicles purchased by customers on cash payment after generating fake invoices using engine & chassis numbers and insurance policies of the already sold vehicles and getting them registered with Regional Transport Authority using fake addresses and photographs.
Now, Chanchal Mazumdar has entrusted a few inexperienced trainee officers/staff who are still in their probation period to do the verification & processing of loan applications! These newly recruited staff members are no way equipped to handle these highly fraud-prone functions. They are also not supposed to do the processing of loan applications at car showrooms, as per bank’s rules & procedures! All these have been done as eyewash to cleverly bypass bank’s procedures.
As a consequence of these dubious activities, a few innocent newly recruited staff members will get falsely implicated, where as some habitually corrupt senior official like Chanchal Mazumdar will go scot-free.
Here it may be mentioned that offices of this Chanchal Mazumdar and CGM, Kolkata Circle are located on adjacent floors at Samriddhi Bhawan, Kolkata. Some genuine and loyal customers of the Bank have already reported these incidents to Shri Surinder Kumar, CGM. But no corrective action has been initiated by Circle CGM. Thus the integrity of Shri Surinder Kumar, who is about to retire in November, 2012 is not beyond doubt.
2. Chanchal Mazumdar along with a few of his accomplices at MPST, Jeevan Deep, Kolkata regularly inflates the loan amount, and earns a commission from dealers on the inflated portion.
These activities spread a bad message about SBI, among its customers and consequently market share of SBI is diminishing in the various personal loan segments.
Another accomplice/agent of Shri Chanchal Mazumdar posted at LHO Kolkata is Sri [censored]angshu Shekhar Chakravarty. He was engaged by Shri Mazumdar to verbally communicate with trainee officers. During the period of 17th & 18th September, 2012 all the 33 new recruits had received calls from one Vodafone Number ([protected]) for so called training at Car Showrooms for a few days! All the calls were made after or before office hours which can be easily verified from call records. During the course of conversation over phone this SS Chakravarty, had always avoided the actual purpose of this deployment and also denied to issue any written communication.
All these turn of events are self-revealing in nature. A vicious gang is operating at LHO Kolkata for eventual benefit of a few dishonest car dealers, at the cost of the bank and its customers. This gang in now trying to implicate a few new recruits (totally unaware of these activities) in their crime.
Lastly, a few of these young staff members of SBI have received threats from rival car dealers, which has caused fear and anxiety apart from grave security issues. Safety concern of young recruits was communicated to circle management, but no action has since been taken.
In terms of bank’s rules & regulations Probationers should be posted at Branches and not car showrooms. In the best interest of the bank and also of the new recruits, immediately return all the 33 PO/TOs to their respective branches, for completion of their training. Also activate the Circle Management at LHO Kolkata, to keep a close watch on the activities of individuals like Chanchal Mazumdar [AGM(PBBU)] & SS Chakravarty.
Since, security concern is paramount and also chances of perpetration of fraud is high, stern legal measures will be initiated against the bank, if no action is initiated at the earliest.

Yours faithfully,

Md. K. Ali
Howrah ZO
SBI Bengal Circle.

Copy to:
1. The Governor, RBI.
2. Central Vigilance Commissioner, CVC New Delhi.
3. The Secretary, Department of Financial Services.
4. The Commissioner of Police, Kolkata.

Dear Sir,


In the state bank Gadarwara my saving account are working as account no. [protected] Name of Sourabh Shukla . I have withdrawn dated 11-07-12 at sheopur axis bank ATM but i don't take fund and my account are debited . i have done complaint three times but not any positive reply, bank always shows transition successful message. My first time complaint no. are AT[protected].Please take action as per complaint.


Thanks & Regards
Sourabh Shukla
[protected]

my number is [protected] in the name of tanmay mandal but sbi card caller always calling me and distrub me and asking about vishal chopra .
i dont know who is that person last 3 years i am using this number .last 3 years i am getting call from sbi card . i think all sbi card employee r very very much unskilled and sbi card is the worst company in this world because last 3 years they cant update mr vishal chopras number. they just harassed me like innocent people.what i will do tell me.