State Bank of India [SBI] Complaints & Reviews

Dear Sir,

I had already informed by letter toSTATE BANK OF INDIA to transfer of my PPF account no[protected] STATE BANK OF INDIA(MORWA)branch(M.P)Singrauli to )(Durgapur) City center branch,so Morwa branch already send the D.D for Rs.7332/- on dt-14.09.2012 to City center(Durgapur) branch but they are no action to be taken to activate my PPF account till date.

Kindly resolve my above mention issues.

Regards,

Souvik Das

Sir,

My Father Late Ram Swarup Sidar, Inspector (RPSF-TPJ) expired on 02/07/2011.We requested to release the family pension to the SBI a/c no: [protected](with SBI Khajamalai branch, Triuchirapalli), PPO no: [protected].My mother Jeevan Bai Sidar, have submitted all the relevant documents on 08/08/2012 to SBI Khajamalai branch and she yet to get her family pension.

I kindly request you to help her in this regard.
Thanking you

Yours,
R.JANKI PRASAD SIDAR

I am a SBI credit card holder, but I am not received SBI credit card statement regularly. I am not received SBI credit card statement for the month of May,Aug & Oct 2012,but I received sms from the authority that i received their statement. I already complained through helpline but no action taken by the authority

"Super saver offer, new delhi" fraudulent transaction from my HDFC credit card

I got a call from a person speaking on behalf of HDFC bank.he had all the details like my card no, age, residential address, date of birth, etc. And other personal information. he told me about the offer and gift vouchers which I would be getting free of cost as a part of HDFC bank esteemed customer.I asked again this is free of cost then he told it is totally free of cost for you because you have good credit history and you are a lucky customer, also the they told me that i will get super saver card it has 25% on every purchase, they ask my card details to them after that I came to know that rs. 5999/- Is debited from my HDFC credit card.also they tell me i will get a welcome kit with in 15 days.so for i did in get any thing from them.

I asked them to reverse the charges but they denied doing it.
Now how should I get my money back from those people? please provide me information and details of account number where this money is transferred and try to block the transaction.

This is really a very serious issue, somebody is playing with brand name of ICICI bank,
please do the needful.
Regards.

Dear Sir,

This is to inform that my amount was taken back while doing ATM transaction i.e.,ATM ID S10A[protected] for the amount of Rs.1500/-.

I kindly request you to kindly take the necessary steps to credit my amount of Rs.1500/- which I haven't withdrawn for the same.

My Card Details are as follows:

Cardno : [protected]
SBI A/c : [protected]
Name : VIJAYA KUMAR RUDRU
MOBILE : [protected]

No cash received on 18/05/2012, Rs-10000/-.
UBF Card no. :[protected]
ATM ID : S10A[protected]

MY NAME IS RAVI KUMAR HAVING ACCOUNT NO.[protected] IN SBI BRANCH SECTOR 14, CHANDIGARH. I HAVE WITHDRWAL THE AMOUNT RS. 4000.00 FROM AXIS BANK DHANAS DATED 19.08.2012. BUT I HAVE NOT GET THE AMOUNT . OUR SBI BANK DEBIT THE AMOUNT OF 4017.I HAVE COMPLIANT THE BANK BUT NO BODY CARE IT . MY MOBILE NO [protected]. PLEASE DO THE BEST OF YOUR KNOWLEDGE.


THANKS & REGARDS
M.NO.[protected]
RAVI KUMAR

DEAR SIR,

I, BAPI GARAI HAVE A SAVING BANK (DSP) ACCOUNT WITH SBI, SANTINIKETAN, BOLPUR, WEST BENGAL BRANCH CODE NO 02121. MY ACCOUNT NO A/C [protected]. AT PRESENT I SERVING AT DELHI SO I WANT TO TRANSFER MY SAVING BANK ACCOUNT TO SBI, DELHI CANTT, RETAIL BUSINESS CENTRE, NANGAL RAYA BRANCH CODE NO 0733. MAY I REQUEST YOU KINDLY TRANSFER MY SAVING BANK ACCOUT TO NEW SBI BRANCH AT THE EARLIEST PLEASE.

THANKING YOU FOR YOUR ANTICIPATION.

i am sandeep chouhan from indore (mp), and i am doing study in noida. and my complain is on 18 oct 2012 i withdraw 2000 rupees from my sbi account from axis bank atm which is situated at lebar chok, noida, and on the same day 10000 rupees deducted from my account. i complained two times in sbi and one time in axis bank but both banks officers said we cant do anything.

now what should i do, i am from a middle class family and 10000 is a very big amount for me.please do something for or tell me what should i do??

my contact number is [protected]

my complain id in sbi are:
1. AT[protected]
2. OP[protected]

DEAR SIR, I RECD CALL FROM [protected] ABOUT 20% DISCOUNT OFFER CARD IN NEW PURCHASE ON MY EXISTING SBI CREDIT CARD AT WITHOUT CHARGE ON MY MOB.[protected] AT 7.30 PM TODAY. HE TOLD ME UR CALL IS RECORDING.FINALLY I REFUSED SO MANY TIMES TO ACCEPT NEW OFFER,BUT 5499/-AMT. HAS BEEN DEDUCTED FROM MY EXISTING SBI CREDIT CARD .SO I WANT REVERSAL.

My ATM card is showing invalid during transacting in three different ATMs.
This kind of problem is creating so much pain when cash is needed urgently and one is 600 kms. away from home branch.Any how after contacting from branch and came to know some maestro ATM card has been blocked.If such kind of action or decision taking by bank, should this not intimated by bank? When bank is having mobile contact at least a SMS may be sent to avoid any unpleasent situation.Please rectify soon

Today on 31/10/2012 I got SMS on my mobile [protected] transaction of rs 1680.00 made on SBI credit card XXXX XXXX XXX 0134 AT CPP ASSISTANCE but I am not aware of this unauthorized payment. So I request you to please reverse my charges RS 1680.00 on my SBI credit card account on immediate basis. I am waiting for your positive reply....

Complaint against SBI cashier for his bad behaviour towards customer
Today at 12:30 pm I went to sbi patrakar colony INDORE branch to submit 2000 rs., through the green channel , two times the cashier ignore to deposit the amount,at third time I swipe the card and tell to proceed he says machine problem,were machine is all well functioning ,HIS behaviour is always so rude.

Thats all,
Abhishek

I applied for TATA-SBI card which got rejected and also applied for some SBI card which I haven't got. Recently I got message saying that statement has been dispatched and amount due is Rs. 364.68.

As given on SBI site I sent an SMS on [protected] with PROBLEM as the content but no one called. I messaged 5 times but no help.

I don't know for which card is this payment reminder. May be TATA card as I have seen some similar complaints for TATA-SBI card.

I was just informed today over sms that Rs.700 (seven hundred only ) have been charged for late payment this month.I have paid Rs.3000 (three thousand only) more than minimum payment due on 25 October, the last day ( the previous days were holidays) through cheque drawn on State Bank of India,Jadavpur University branch and dropped the cheque myself at the said bank's drop box.

Please explain

Asoke Bhattacharya

My brother have a account with SBI Acct. [protected] (Branch Code - 03613, address - WOKHA, Nagaland).On 12 Sept 2012 at 16:49 he tried to withdraw Rs 10000 from SBI ATM (ATM no S10F[protected] located in Dimapur, Nagaland. but it did not dispense any cash.The transaction slip has the no TXN8624. When he checked his account, the amount has been debited from his balance.
In favor of my brother I called the customer care and lodged a complain (Ticket number AT[protected]) After four days the status was "Your Complaint has been routed to Branch:WOKHA for immediate redressal"
On 24th & 25th Sept, We personally went to WOKHA branch, (Nagaland) on both days we were told the bank manager is on leave. On 26th Sept 2012. we were asked to lodge a written complaint to Branch Manager. In compliance we submitted the written compliant addressed to the branch manager. Its been a month now but the money has not been credited back. Looks like SBI has no intention of refunding this money back. I am unhappy with this type of service.It's sad that a customer has to suffer for no fault of his. I request the concern authority to credit back the amount in the earliest.

I ( Ashish Muley ) tried to make the payment of property tax to VADODARA MAHANAGAR PALIKA ( Vadodara Mahanagar Seva Sadan ) on dated 15/06/2012 through my SBI credit card No. [protected] ( my census No. is[protected]. After the completion of the transaction, the payment was not received/credited in Merchant’s a/c and amount was outstanding, but the amount was charged in my credit card bill. Meanwhile I submit the dispute form on 21/06/2012 to [chargeback.[protected]@ge.com]; & also inform to [protected]@ge.com regarding this and request to credit Rs. 1982.00 in my account. Later on I made the direct payment through the cheque No. 214740 on dated 26/06/12 to Vadodara Mahanagar Seva Sadan. After continues follow-up they informed me to mail to Merchant’s email ID, which I also did. After that bank authorities informed me to provide the proof of the direct payment which I did to Vadodara Mahanagar Seva Sadan. I also provide the details for same to them on 12/10/2012. Now today ( Dt. 29/10/2012 ) bank authority inform me that there is a time frame within which they can investigate the dispute is 70 days, so they are unable to investigate further.
AS I ALREADY SUBMIT THE DISPUTE FORM ON 21/06/2012 AND ALSO PROVIDE THE DETAILS OF THE SAME AS AND WHEN REQUIRED. My request to consumer forum to guide and help me in this matter.
Details of the dispute are as under.
Card No. : [protected]
Merchant's Name : VADODARA MAHANAGAR SEVA SADAN VADODARA IN
Nature of Dispute : Amount not credit in Merchant’s A/c
Date of Debit : 15/06/2012
Amount of Debit : Rs. 1982.00

Thanks & regards,

Ashish Muley

My name is M.Ramakrishna. I am a customer of the State Bank of India. As my ATM Card with linked to my bank account [protected] has been Unfortunately lost, I kindly request you block existing card and to issue a fresh ATM card so that I can carry out my banking transactions like before. I have already called up the bank customer care to block my ATM card. Kindly ensure that all transactions initiated using my lost ATM card are blocked.
I tried to toolfree number but unable to get connection with them.

Pl. help me

RAMAKRISHNA.M
S.B. A/C No. [protected]
SBI, Zaheerabad.
[protected]

I have my SBI BANK (savings a/c)account for more than 6 years with same Branch location. I never or rarely used it because it does not work properly since I opened my account. Also I am getting a very bad customer service either I call tollfree no. or I go to branch in person.

I have had my other two Bank account one with HDFC and other with KOTAK BANK as salary account, Believe me, I have never ever faced any problem with them. Their service is really really great. I couldn't continue to operate them as there is no branch of them near my residence nor I am able to keep Rs 10,000 permanently on these account.

1. I lost my all original documents while traveling including my SBI ATM- Debit card. It was a hard time to CANCEL my lost debit card because of poor tollfree customer service.
2. I went to branch in person and did re-issue my SBI debit card, within 7 days I received my ATM via mail-post. wow! But........PIN never received.
Visited numerous time to branch and contacted tollfree but NO AVAIL. The lady on tollfree customer care was not listening to me at all and she kept forcing me to wait for another 7-10 days. Its been over 2 months and she again asked me to wait. ITS TERRIBLE. I again re-issued my ATM card PIN as one of the staff asked me to do so. It never came!!! JUST LOOK AT THIS PATHETIC SERVICE!. My life would have been became miserable if didn't possess HDFC and KOTAK.
ITS BEEN FOUR months now having SBI debit card WITHOUT PIN. This time I met with a Branch Manager instead of other staffs who used to give me same excuses every-time I visit. After searching my details on computer, Branch Manager told me with his clever-smile on his face, "WE CANNOT DO ANYTHING MUCH IN THIS, WHAT WE CAN DO IS, JUST RE-ISSUE IT ONCE MORE TIME". Instead of giving me proper resolution to my problem he started asking me My personal details to please me like what you do, which company you work for, who is my CEO of the company, blah blah blah!. I just thanked him(branch manager) for giving his time and left quietly. With all these situation I have never been angry with any of SBI staffs, tollfree cc and branch manager. I knew Its not in their hand but atleast they should try their best and should listen to frustrated customer like me.
Almost five months later finally I received my PIN which I collected from Branch. PROBLEM RESOLVED!!!!! Awesome.

3. OnlineSBI.

In short, I again visited several times to resolve the issue of my Online SBI.

Problem A - not able to do third party transfer.
Problem B - not able make any online transactions.
Problem C - not able to pay any BILLS online.
Problem D - Nothing works except only I can see my Balance in my account.

I'm an IT professional working in top-3 IT co. of India, I know its not a computer issue, browser issue, application issue or anything related to networks. THE ERROR clearly says: problem is from SBI side and need to contact Branch.

After visiting many times, I asked SBI-People to update my mobile number, email address, KYC. They DID IT, I hope so.

The funny thing is, I receive SMS on my updated mobile and SMS says, your mobile number is not registered. Can somebody tell me if my mobile number is not registered then HOW COULD I RECEIVE SMS FROM SBI???
And also I get error that says:- POSTING RESTRICTIONS MADE BY BRANCH. PLEASE CONTACT BRANCH. (May I know which BRANCH they are talking to??? I visit only that SBI branch where my SBI ACCOUNT belongs to. Are they referring me to the SBI Branch which is located in the HELL?????)

I decided not to approach SBI branch again, but this is the only SBI branch which is just a walk away from my residence.

STILL MY ONLINE-SBI doesn't works properly.

THE BOTTOM LINE IS, HOW CAN I RESOLVE THIS ISSUE AND TO WHOM SHOULD I APPROACH NOW? AND WHAT IS THE BEST WAY TO RESOLVE THIS MATTER AT EARLIEST?

I Mukesh Kumar Singh do here by request you that when I Went to SBI Branch for open Account then BM of branch told me if you insure the Insurance of SBI Then I open your Saving a/c. other wise unabla to open your a/c. and he Mr. A.K. Singh tell me that go to any other Branch.
Thanks and take action against the B.M.