State Bank of India [SBI] Complaints & Reviews

Complaint against SBI cashier for his bad behaviour towards customer
Today at 12:30 pm I went to sbi patrakar colony INDORE branch to submit 2000 rs., through the green channel , two times the cashier ignore to deposit the amount,at third time I swipe the card and tell to proceed he says machine problem,were machine is all well functioning ,HIS behaviour is always so rude.

Thats all,
Abhishek

I applied for TATA-SBI card which got rejected and also applied for some SBI card which I haven't got. Recently I got message saying that statement has been dispatched and amount due is Rs. 364.68.

As given on SBI site I sent an SMS on [protected] with PROBLEM as the content but no one called. I messaged 5 times but no help.

I don't know for which card is this payment reminder. May be TATA card as I have seen some similar complaints for TATA-SBI card.

I was just informed today over sms that Rs.700 (seven hundred only ) have been charged for late payment this month.I have paid Rs.3000 (three thousand only) more than minimum payment due on 25 October, the last day ( the previous days were holidays) through cheque drawn on State Bank of India,Jadavpur University branch and dropped the cheque myself at the said bank's drop box.

Please explain

Asoke Bhattacharya

My brother have a account with SBI Acct. [protected] (Branch Code - 03613, address - WOKHA, Nagaland).On 12 Sept 2012 at 16:49 he tried to withdraw Rs 10000 from SBI ATM (ATM no S10F[protected] located in Dimapur, Nagaland. but it did not dispense any cash.The transaction slip has the no TXN8624. When he checked his account, the amount has been debited from his balance.
In favor of my brother I called the customer care and lodged a complain (Ticket number AT[protected]) After four days the status was "Your Complaint has been routed to Branch:WOKHA for immediate redressal"
On 24th & 25th Sept, We personally went to WOKHA branch, (Nagaland) on both days we were told the bank manager is on leave. On 26th Sept 2012. we were asked to lodge a written complaint to Branch Manager. In compliance we submitted the written compliant addressed to the branch manager. Its been a month now but the money has not been credited back. Looks like SBI has no intention of refunding this money back. I am unhappy with this type of service.It's sad that a customer has to suffer for no fault of his. I request the concern authority to credit back the amount in the earliest.

I ( Ashish Muley ) tried to make the payment of property tax to VADODARA MAHANAGAR PALIKA ( Vadodara Mahanagar Seva Sadan ) on dated 15/06/2012 through my SBI credit card No. [protected] ( my census No. is[protected]. After the completion of the transaction, the payment was not received/credited in Merchant’s a/c and amount was outstanding, but the amount was charged in my credit card bill. Meanwhile I submit the dispute form on 21/06/2012 to [chargeback.[protected]@ge.com]; & also inform to [protected]@ge.com regarding this and request to credit Rs. 1982.00 in my account. Later on I made the direct payment through the cheque No. 214740 on dated 26/06/12 to Vadodara Mahanagar Seva Sadan. After continues follow-up they informed me to mail to Merchant’s email ID, which I also did. After that bank authorities informed me to provide the proof of the direct payment which I did to Vadodara Mahanagar Seva Sadan. I also provide the details for same to them on 12/10/2012. Now today ( Dt. 29/10/2012 ) bank authority inform me that there is a time frame within which they can investigate the dispute is 70 days, so they are unable to investigate further.
AS I ALREADY SUBMIT THE DISPUTE FORM ON 21/06/2012 AND ALSO PROVIDE THE DETAILS OF THE SAME AS AND WHEN REQUIRED. My request to consumer forum to guide and help me in this matter.
Details of the dispute are as under.
Card No. : [protected]
Merchant's Name : VADODARA MAHANAGAR SEVA SADAN VADODARA IN
Nature of Dispute : Amount not credit in Merchant’s A/c
Date of Debit : 15/06/2012
Amount of Debit : Rs. 1982.00

Thanks & regards,

Ashish Muley

My name is M.Ramakrishna. I am a customer of the State Bank of India. As my ATM Card with linked to my bank account [protected] has been Unfortunately lost, I kindly request you block existing card and to issue a fresh ATM card so that I can carry out my banking transactions like before. I have already called up the bank customer care to block my ATM card. Kindly ensure that all transactions initiated using my lost ATM card are blocked.
I tried to toolfree number but unable to get connection with them.

Pl. help me

RAMAKRISHNA.M
S.B. A/C No. [protected]
SBI, Zaheerabad.
[protected]

I have my SBI BANK (savings a/c)account for more than 6 years with same Branch location. I never or rarely used it because it does not work properly since I opened my account. Also I am getting a very bad customer service either I call tollfree no. or I go to branch in person.

I have had my other two Bank account one with HDFC and other with KOTAK BANK as salary account, Believe me, I have never ever faced any problem with them. Their service is really really great. I couldn't continue to operate them as there is no branch of them near my residence nor I am able to keep Rs 10,000 permanently on these account.

1. I lost my all original documents while traveling including my SBI ATM- Debit card. It was a hard time to CANCEL my lost debit card because of poor tollfree customer service.
2. I went to branch in person and did re-issue my SBI debit card, within 7 days I received my ATM via mail-post. wow! But........PIN never received.
Visited numerous time to branch and contacted tollfree but NO AVAIL. The lady on tollfree customer care was not listening to me at all and she kept forcing me to wait for another 7-10 days. Its been over 2 months and she again asked me to wait. ITS TERRIBLE. I again re-issued my ATM card PIN as one of the staff asked me to do so. It never came!!! JUST LOOK AT THIS PATHETIC SERVICE!. My life would have been became miserable if didn't possess HDFC and KOTAK.
ITS BEEN FOUR months now having SBI debit card WITHOUT PIN. This time I met with a Branch Manager instead of other staffs who used to give me same excuses every-time I visit. After searching my details on computer, Branch Manager told me with his clever-smile on his face, "WE CANNOT DO ANYTHING MUCH IN THIS, WHAT WE CAN DO IS, JUST RE-ISSUE IT ONCE MORE TIME". Instead of giving me proper resolution to my problem he started asking me My personal details to please me like what you do, which company you work for, who is my CEO of the company, blah blah blah!. I just thanked him(branch manager) for giving his time and left quietly. With all these situation I have never been angry with any of SBI staffs, tollfree cc and branch manager. I knew Its not in their hand but atleast they should try their best and should listen to frustrated customer like me.
Almost five months later finally I received my PIN which I collected from Branch. PROBLEM RESOLVED!!!!! Awesome.

3. OnlineSBI.

In short, I again visited several times to resolve the issue of my Online SBI.

Problem A - not able to do third party transfer.
Problem B - not able make any online transactions.
Problem C - not able to pay any BILLS online.
Problem D - Nothing works except only I can see my Balance in my account.

I'm an IT professional working in top-3 IT co. of India, I know its not a computer issue, browser issue, application issue or anything related to networks. THE ERROR clearly says: problem is from SBI side and need to contact Branch.

After visiting many times, I asked SBI-People to update my mobile number, email address, KYC. They DID IT, I hope so.

The funny thing is, I receive SMS on my updated mobile and SMS says, your mobile number is not registered. Can somebody tell me if my mobile number is not registered then HOW COULD I RECEIVE SMS FROM SBI???
And also I get error that says:- POSTING RESTRICTIONS MADE BY BRANCH. PLEASE CONTACT BRANCH. (May I know which BRANCH they are talking to??? I visit only that SBI branch where my SBI ACCOUNT belongs to. Are they referring me to the SBI Branch which is located in the HELL?????)

I decided not to approach SBI branch again, but this is the only SBI branch which is just a walk away from my residence.

STILL MY ONLINE-SBI doesn't works properly.

THE BOTTOM LINE IS, HOW CAN I RESOLVE THIS ISSUE AND TO WHOM SHOULD I APPROACH NOW? AND WHAT IS THE BEST WAY TO RESOLVE THIS MATTER AT EARLIEST?

I Mukesh Kumar Singh do here by request you that when I Went to SBI Branch for open Account then BM of branch told me if you insure the Insurance of SBI Then I open your Saving a/c. other wise unabla to open your a/c. and he Mr. A.K. Singh tell me that go to any other Branch.
Thanks and take action against the B.M.

I HAVE TAKEN CREDIT CARD FROM STATE BANK OF INDIA HAVING NO [protected] .I HAVE SO FAR BEEN UNABLE TO RECEIVE THE BILLS AT REGISTERED ID OR AT MY RESEDENTIAL ADDRESS.WHICH MAKES IT DIFFICULT FOR ME TO MAKE TIMELYPAYMENT OF BILLS AND I MAY BE PENALISED FOR LATE PAYMENT OF BILLS
PLEASE LOOK INTO THE MATTER AND ARRANGE TO SEND BILLS AT MY REGISTERED ID AND AT MY RESEDENTIAL ADDRESS

C M REHANI

Registered A complaint with Ticket No: CS[protected]

Sir,
I am holding PPF account with your bank. As on date (31-Mar-2011) balance in my ppf account was 50800.00 INR & Interest credited should be at least 4000.00 INR on date (31-Mar-2012). But interest credited is 2521.00 INR.I approached the branch manager but they say like they are helpless they can do nothing regarding PPF.
I am giving all relevant details here. Please look in to this matter. Looking forward from your side to resolve this problem.
If you can not resolve the problem then tell me can my account be transferred to ICICI Bank where PPF facility is also available.
My account has been transferred from Kalpakkam,TN (AC No.[protected] toTARAPUR IND. ESTATE, Maharashtra(AC No.[protected]
then finally to Bharthana. details of which are mentioned below....

Account Details
Account Number [protected]
Description PPF Account
Name Mr. NEERAJ SINGH RATHAUR .
Available Balance 55,521.00
THANKS

REGARDS
Neeraj Singh Rathaur
Asst Mgr(NTPC Ld.)
Emp. No. 102294
[protected], [protected]

this is prakhyath vallabhaneni ...i have been using my sbi debit card since 1 n half yr...its a maestro card..it doesnt hav a cvv number on its back side.as cvv number is must for online payments,plz hepl me .

detailes:-

card no.[protected]

valid from jul 2011

name:-prakhyath vallabhaneni


my mail id is [protected]@gmail.com

Dear All,

I had received call from SBI Bank dadar branch for SBI Credit Card and then they said sir due to regular usage of IRCTC they want to offer me SBI credit card free of charge. It has charge of 500 rs which will be waived off internally by there branch once card is issued.

No documents was signed by me but they said they will handover me Kit and at that time they will take my signature. I received call form them stating i will receive call of confirmation and i should say yes for charge instruction and application and then they will deliver Kit to me.

Once they sended me this card and i received statement where 500 rs was charged to me and then i called them and again asked they said since you have used more than 2000 Rs it will be automatically reversed in 2nd bill statement but nothing has been done even in 2nd statement.

I have xerox copy of person collected my document, telephone no of person who called me and there agency no but there i no one who will take my complaint. Kindly help me with it. Please contact me on [protected]@gmail.com or [protected]

sir
i want to open an savings account in SBI bank ,shrimadhopur(sikar) branch in rajasthan state.
when i go there all time the tell me single thing that come tomorrow coz we dnt hv enough time.
next nine days i went there but finaly i told theme that they want to open my acc. or not?
then the manager told me rudely that stay outside the bank i will not open ur acc. and dnt try to teach me any rule coz i am manager here.
so plz i kindly request to you do action fast coz many people are not able to open their acc. in this branch only coz of his irresponsible behavior.
thnx

Hi,

I had appllied for a loan in ICICI bank, but when they had taken my CIBIL report in that two loans are shown, one auto loan( Cholamandalam) and one Credit card( SBI Cards), when i raised a dispute case in CIBIL against this, my auto loan gets cleared but the SBI Credit cards remain there but till date i hadn't taken any credit card from SBI cards,the information they had sent to CIBIL against my name is wrong after contacting SBI card many times they hadn't taken any preventive action against this even when enquired by CIBIL people also they said the informations are correct

I had cross checked records in the SBI with the help of some reference whats refelecting in their records is

Card no.[protected]
Name : P Ravi Kumar Yadav
Date of birth : 14/10/1980
Mothers Name: P VijayaLaxmi

But my personal details are :

Name : Ravi Kumar Yadav
Date of Birth : 10/01/1986
Mothers Name :Maya Yadav
Pan card No. ACJPY6607L

Which are not matching at all but still they are not correcting the same in the CIBIL

For your reference please find attached my documents also

Requesting you to take action against the SBI Credit Cards as i am facing lots of problem due to their irresponsible behaviour .

Looking forward to hear from you

Regards
Ravi
[protected]

Hi,
I am using SBI credit card for past two year.
I have converted my purchase of 56423 to flexipay for 24 months with 14.5% flat rate.
I already paid 10 EMI and I want close the EMI.
They are charging 26% per year in reducing interest instead of 14.5 % flat rate.
They have charged me 9417 rupees interest for 10 month whereas total interest per year is 8181.
They are really cheating customer when they foreclose the flexipay by taking more interest(28%)
Please solve this issue.

sir/Madam

In December 2011 while taken loan. From Noida office…they convinced me to take and accept the offer of credit card from ,but I did not received any kind of card and 14-15 days before one person telephone me to pay sum amount of money…but why should I pay when I did not received any card….and I don’d even know the number and how to operate it. I haven't received anything from them and helpline numbers never connect. They also said after one year if you don’t apply for next year it will cancel .On that phone he said that purchase has been done from Gurgaon but I have not gone there ever. I want cancel my card please give the information how to cancel the card and i want to talk with customer care & give the number ....

I had applied for redemption of reward points on SBI cards, and they promptly charges me Rs 99 for the handling charges. But they never sent me the product. Later on contacting the customer care, I was told that the same is delivered through speed post. But they are not ready to share the proof of delivery against this claim.

I am a resident of welcome seelampur, and I want to open an account in state bank of india branch seelampur,bur from last one weak I was trying for form but availability of form shown,although bank officers also regret.please tell me that the bank has been stopped opening new account or no new business required by them,.Is this our India?
Ashok kumar Tiwari
[protected]
Bank SBI Code4741 seelampur delhi 110053

Dear Sir,


I am Bhushan, I have saving Account No- [protected], in SBi Jangpura, New Delhi, for kind your information was fasing lotz of problenm in ATM withdrawal as well as on date 01/03/2012 for two times Rs 1000/- & Rs 5000/- in Kenra Bank ATM & Other at Ashram, New Delhi
in other case Rs 5000/- dated on 03/03/2012,
according to above my Rs.11000 has been debited from my account through invalid Transaction withdrawal because i d,t recived any above amount from ATM in above Transaction.

after the complain in your costmercare i have recived the amount Rs. 5000 on date 17/04/2012 but now my current outstanding amount Rs. 6000.00 are not credited till today in my account.

I therefour requesting you please take a required action on this
for the reference i have attached all complain related converseatin doucument with your bank. so please find the attachment.


My ATM card as-below
[protected]


Thanks & Regards

BHUSHAN
CELL NO-[protected]

Sir,I have opened A saving account & A PPF account at SBI,Dehra on same day(14/09/2012).but I was given different CIF No.s.I opted for netbanking on same day & kit was provide,but again to my surprise,only my Saving account was mapped to it,PPF account was not mapped to Internet banking.Then again I visited the bank personally for the same purpose,what i found that SBI personnel's are not Technology friendly.they are helpless in sorting out my problem.They Have NO IDEA......its really embarrassing on part of SBI,two accounts in the same Branch,opened on same day,but Internet banking for single account & even employees unaware of technology.Kindly help me out in mapping my PPF account to my internet banking.
My.Saving account no. is [protected].
My PPF Account no. is[protected].