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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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S
surya0006
Nov 7, 2012
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Address: Coimbatore, Tamil Nadu

I had used the atm of sbi yesterday evening....when my transaction is getting to be over, suddenly the machine got offed......then security said that there is no power in the machine.....i dont know whether the amount will come out or no after the machine gets is power......so i waited 1hr 15 mins infront of the atm.....the amount is to give bonus to my company employees.......i also called atm complaint number of sbi and they are just blabbering something ver cool in manner.......they are not admitting their mistake and dint give any responsible answer for me........although the nation's oldest and largest bank , the atm service of the STATE BANK OF INDIA is always poorest.............if the complaint reaches to any authorities related to sbi please take proper action regarding this issue.................
Aug 13, 2020
Complaint marked as Resolved 
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    C
    cln.1947
    from Delhi, Delhi
    Nov 7, 2012
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    Address: Chennai, Tamil Nadu

    Dear Sir,

    I regret to bring to your kind notice that FOR THE THIRD CONSECUTIVE HALF YEAR my pension update arising out of DA Revision from 63% to 72% w.e.f. July, 2012 has been delayed.

    It happened when the DA for Central Govt pensioners was revised in September, 2011, then in April, 2012 and now again in September, 2012.

    Every time I am made to run from pillar to post. Despite sending mails to helpline, lho, cppc or branch, requesting personally / telephonically to the Branch Manager or the CPPC officiials, I am made to fret and fume any number of times till the revision is effected - more than a month later than others!

    WHY AM I HARASSED IN THIS WAY AGAIN AND AGAIN?

    It is obvious that there is some silly technical fault / bug in the pension Database maintained by the Bank, which is causing this problem, but are there no competent people at all in the largest bank of India to identify and remove the irritant once for all?

    Or, are pensioners unimportant customers to the Bank that they do not deserve decent treatment at the hands of the bank?

    In utter disgust,

    C. Lakshminarayanan
    Anguished Pensioner
    SB A/c. No. [protected]
    PPO No.[protected]KVS/P&I.
    Aug 13, 2020
    Complaint marked as Resolved 
    SIR I UNDESTOOD YOUR FRUSTATION ABOUT THIS LAZY EMPLOYEES WHO ONLY CARE FOR BRIBES.YOU INFORMED THAT YOU HAVE ALREADY COMPLAINNED AUTHORITIES.FILE RTI(RIGHT TO INFOFMATIO)APPICATION ABOUT STATUS OF YOUR COMPLAINT.YOU SHOULD FILE RTI BOTH FOR BANKS AND PENSION DEPARTMENT.THEN TYEY SHOULD GIVE INFORMATION ABOUT THE STEPS TAKEN BY THEM IN ONE MONTH.IF THEY DO NOT GIVE INFORMATION YOU SHOULD GO FOR APPEAL WHICH SHOLD BE SOLEVED IN ONE MONTH.IF THE APPEAL ALSO FAILED THEN FILE THE FINAL APPEAL RTI STATE COMMISSION THEY WILL SOLVE THE PROBLEM FOR SURE.YOUR PROBLEM WILL BE SOLVED IN 1TO3 MONTHS IN THE FOLLOWING PROCESS.FOR MORE INFOMATION AND HELP VISIT SITES LIKE (RTI ANONYMOUS)
    APART FROM THIS YOU CAN ALSO GIVE COMPLAINTS ON BANKS TO RESERVE BANK OF INDIA.THIS IS VERY HELPFUL TO YOU TRY IT.OPEN http://rbi.org.in. ON RIGHT SIDE YOU WILL FIND AN OPTION (FOR COMMON PERSON)CLICK ON THE OPTION.ANOTHER WINDOW RELATING TO COMPLAINTS WILL OPEN.IN THIS PAGE CLICK ON (COMPLAINTFORM).PAGE RELATED TO COMPLAINTS WILL OPEN.ENTER BANKNAME BRANCH ADDRESS NAME OF BANK EMPLOYEE WHO IS RESPONSIBLE TO SOLVE YOUR PROBLEM YOUR NAME YOUR BANK ACCOUNT DETAILS YOUR COMPLAINT WITH FULDETAILS.YOU CAN ALSO UPLOAD ANY PROOFS YOU HAVE.THEN CLICK SAVE BUTTON .YOUR COMPLAINT WILL REACH TO HIGER AUTHORITIES.YOU WILL GET A ACKNOLEDGEMENT NUMBER WITH WHICH YOU CAN SEE ABOUT ACTION TAKEN ON YOUR COMPLAINT IN THE SAME WEBSITE AFTER 15DAYS.IN 15 DAYS YOUR BRANCH BANK MANAGER WILL CONSULT YOU AND SOLVE YOUR PROBLEM IN THIS METHOD HOPE YOUR PROBLEM WILL BE SOVED SOON FOR ANY OTHER INFORMATION MAIL ME [protected]@gmail.com
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      S
      sbcoms
      Nov 6, 2012
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      Address: Bangalore, Karnataka

      I am getting this SMS from BX-ATMSBI
      Thank you for using your SBI Debit Card 519XX7459 for withdrawing Rs.xxxx from ATM S10G[protected] at xxxxx with txn#9999.

      I am not an SBI Bank Customer. I do not have any Bank A/c. or Credit Card.

      If someone can share the SBI Chairman's mobile no. I can forward the irrelevant SMS received on my phone.

      Srikanth
      Mobile # [protected].
      Aug 13, 2020
      Complaint marked as Resolved 
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        H
        harsheel kankariya 1989
        Nov 5, 2012
        Resolved
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        Address: Chhattisgarh

        Sir,its sumer mal kankariya the owner of firm sumer mal kankariya jewellers having account in sbi bank sector 1,bhilai.my account no is [protected].I had open my account , 6 march 2012 for swap machine but till todys date. Approx 8 month has passed machine is been not yet got due to which I had to suffer loss of many customer who are having debit or credit cards(specially credit card holders),each time when I report to bank they are giving me hope that in just 10 to 15 days this reply I got atleast 10 times."This shows the quality of banking services provided by STATE BANK OF INDIA is very very poor and horrable and its frastrate the the customer in such a way that they wanted to close account or they will recomend other customer to not to have account in such a poor bank.sir,I request you to see the matter and try to solve it before diwali so that I can not get more lossess and the nature of emloyees is disgusting.THANKYOU.plz contact [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          souvikratna
          Nov 5, 2012
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          Address: Bardhaman, West Bengal

          Dear Sir,

          I had already informed by letter toSTATE BANK OF INDIA to transfer of my PPF account no[protected] STATE BANK OF INDIA(MORWA)branch(M.P)Singrauli to )(Durgapur) City center branch,so Morwa branch already send the D.D for Rs.7332/- on dt-14.09.2012 to City center(Durgapur) branch but they are no action to be taken to activate my PPF account till date.

          Kindly resolve my above mention issues.

          Regards,

          Souvik Das
          Aug 13, 2020
          Complaint marked as Resolved 
          Dar Sir/Madam,
          I have opened PPF account in State Bank of Indore,Raghogarh,Guna on 18 Feb,2005.After that i have tansfered this account in SBI main branch Orai on 13 Aug,2005 with completeing all formalities(including enclosure of passbook).In 2006,2007, i have deposited some money in this PPF account in SBI main branch ORAI.Due to some reasons i could not deposit money in 2008&09.Now, they are not ready to deposit my money with penalities and not giving passbook to me.Kindly suggest me.

          Narendra

          State Bank of India — ppf account

          I chavda mansukh (central industrial security force. (MHA)). regular posting from npc kaiga (karataka) to ntpc sipat bilaspur (chhattisgarh). my old PPF a/c no. [protected] (npc kaiga karnataka) is tranfered from npc kaiga sbi branch to ntpc sipat ujjawal nagar sbi branch. my ppf account no [protected] is allready tranfered at ntpc sipat ujjawalnagar sbi branch. I see my ppf a/c passbook at ntpc sipat ujjawal nagar sbi branch. i going at branch after 15 days and asked of branch manager .branch manager reply for me "your PPF a/c passbook is lost" . this ppf a/c new passbook issued by this branch but i not agree this amout of my old ppf a/c passbook . 669/- rupees different of old passbook.
          This branch staff is verry verry bad responce for customer pls imedeately action.
          I karamjit kaur had two ppf a/c on my and my kids name in branch code-7(sbi, angul) ([protected], [protected]). I shift my a/c to my home town branch code 4911(sbi, Ludhiana) on 26 Feb. 2013. After a lot of visiting to Ludhiana branch, they opened new a/c on dated 13 /3/2013([protected], [protected]). On 3 April when I go for entry, my interest is not in it for 2012-13. I continuously go to bank for three to four days for my interest and give a written complaint in the bank. Bank did not respond properly. Then I filed five on line complaint against bank 4911 on sbi site. After that they are ready to talk. Bank 4911 says as per the instruction after your complaint, the interest up to 26 Feb. 2013 will be paid by branch with code 7 angul by DD. then after we can credit it. Bank (4911) says we write a letter to bank (7, angul). When my husband visit to branch (code 7, angul) for the interest on ppf a/c upto26 Feb, 2013, bank staff says we send principle amount and interest will be paid by new branch. We will not pay interest by DD. both the banks staff talk to each other but rigid to there stand. Both banks says we are right, now do what you can do. Both banks staff is very non cooperative and it is very difficult for me and my husband to visit branches daily for my money. Today I also filed two online complaints on sbi site against branch (code7, angul). This is the last hope for me to get my money. No one bank knows about the ppf transfer a/c interest. Please instruct the faulty bank to give my interest. I can give you the all complaint numbers, if this can help.
          Yours faithfully
          Karamjit Kaur
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            J
            jps31sidar
            from Tiruchirapalli, Tamil Nadu
            Nov 5, 2012
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            Resolved

            Address: Tiruchirappalli, Tamil Nadu

            Sir,

            My Father Late Ram Swarup Sidar, Inspector (RPSF-TPJ) expired on 02/07/2011.We requested to release the family pension to the SBI a/c no: [protected](with SBI Khajamalai branch, Triuchirapalli), PPO no: [protected].My mother Jeevan Bai Sidar, have submitted all the relevant documents on 08/08/2012 to SBI Khajamalai branch and she yet to get her family pension.

            I kindly request you to help her in this regard.
            Thanking you

            Yours,
            R.JANKI PRASAD SIDAR
            Aug 13, 2020
            Complaint marked as Resolved 
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              T
              T. Ghosh
              from Kolkata, West Bengal
              Nov 5, 2012
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              Address: West Bengal

              I am a SBI credit card holder, but I am not received SBI credit card statement regularly. I am not received SBI credit card statement for the month of May,Aug & Oct 2012,but I received sms from the authority that i received their statement. I already complained through helpline but no action taken by the authority
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                B
                Balasubramanian Sathish Kumar
                from Kodaikanal, Tamil Nadu
                Nov 3, 2012
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                Address: Tamil Nadu

                "Super saver offer, new delhi" fraudulent transaction from my HDFC credit card

                I got a call from a person speaking on behalf of HDFC bank.he had all the details like my card no, age, residential address, date of birth, etc. And other personal information. he told me about the offer and gift vouchers which I would be getting free of cost as a part of HDFC bank esteemed customer.I asked again this is free of cost then he told it is totally free of cost for you because you have good credit history and you are a lucky customer, also the they told me that i will get super saver card it has 25% on every purchase, they ask my card details to them after that I came to know that rs. 5999/- Is debited from my HDFC credit card.also they tell me i will get a welcome kit with in 15 days.so for i did in get any thing from them.

                I asked them to reverse the charges but they denied doing it.
                Now how should I get my money back from those people? please provide me information and details of account number where this money is transferred and try to block the transaction.

                This is really a very serious issue, somebody is playing with brand name of ICICI bank,
                please do the needful.
                Regards.
                I Abir Karmakar, also faced same thing from Super Savor from New Delhi. I have been cheated Rs 5499 on[protected] with my SBI credit card. Kindly help me to get my money back.
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                  V
                  vijaykumar94
                  from Hubli, Karnataka
                  Nov 2, 2012
                  Resolved
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                  Address: Prakasam, Andhra Pradesh

                  Dear Sir,

                  This is to inform that my amount was taken back while doing ATM transaction i.e.,ATM ID S10A[protected] for the amount of Rs.1500/-.

                  I kindly request you to kindly take the necessary steps to credit my amount of Rs.1500/- which I haven't withdrawn for the same.

                  My Card Details are as follows:

                  Cardno : [protected]
                  SBI A/c : [protected]
                  Name : VIJAYA KUMAR RUDRU
                  MOBILE : [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    T
                    tanmaybasu
                    from Dibrugarh, Assam
                    Nov 2, 2012
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                    Address: Bardhaman, West Bengal

                    No cash received on 18/05/2012, Rs-10000/-.
                    UBF Card no. :[protected]
                    ATM ID : S10A[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    SBI — cash not received

                    Sir,
                    My account is in the nagina SBI branch.I removed Rs 15000 by ICICI ATM(situated at ghaziabad bus stand) but I had not receive money.I submit the complain two time.The description in the below

                    Complain no. – AT[protected]

                    ATM slip details
                    Date – 21/8/2009
                    Time -2:55
                    ATM ID –SICN 1066
                    Slip no(XN) – 9427
                    Account no – [protected]
                    Mobile no - [protected]
                    In the first complain the slip number has register wrong by customer care.
                    Yesterday I submit the complain again but complain closed by nagina branch

                    New complain no-
                    Complain no - AT [protected]

                    Please take a action.
                    I tried to Withdraw an amount of Rs. 2000/- From State bank of Travancore ATM, Kesavadasapuram Branch. (ATM 4734 SBT KESAVADASAPURAM ). My account is with Statebank of India, Technopark, Trivandrum Branch. I have raised a request by duly filling the form with the details of Cash loss. Today I got the message from SBI PSG that they have closed the request. The cash has not yet credited to my account.

                    I got a system Timeout Error on that day and I did not recieved the cash. I dont know what do next.

                    Name: Akhilesh
                    Cell : [protected]
                    this is MR BABLU PYNE. The failed to get any response from in last 5 months. Please do something.
                    If you asked for further details please contact.
                    Mr Bablu Pyne, the person who victimise by SBI is spending very painful days as no one is taking care/action against his complain. He is now 60 yrs old. Already 6 months gone.
                    The above incident happened to Mr. Bablu Pyne, on behalf of him I am here.
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                      Ankusanjeev Sharma
                      from Mumbai, Maharashtra
                      Nov 1, 2012
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                      Address: Chandigarh, Chandigarh

                      MY NAME IS RAVI KUMAR HAVING ACCOUNT NO.[protected] IN SBI BRANCH SECTOR 14, CHANDIGARH. I HAVE WITHDRWAL THE AMOUNT RS. 4000.00 FROM AXIS BANK DHANAS DATED 19.08.2012. BUT I HAVE NOT GET THE AMOUNT . OUR SBI BANK DEBIT THE AMOUNT OF 4017.I HAVE COMPLIANT THE BANK BUT NO BODY CARE IT . MY MOBILE NO [protected]. PLEASE DO THE BEST OF YOUR KNOWLEDGE.


                      THANKS & REGARDS
                      M.NO.[protected]
                      RAVI KUMAR
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                        BAPI GARAI
                        from Noida, Uttar Pradesh
                        Nov 1, 2012
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                        Address: Birbhum, West Bengal

                        DEAR SIR,

                        I, BAPI GARAI HAVE A SAVING BANK (DSP) ACCOUNT WITH SBI, SANTINIKETAN, BOLPUR, WEST BENGAL BRANCH CODE NO 02121. MY ACCOUNT NO A/C [protected]. AT PRESENT I SERVING AT DELHI SO I WANT TO TRANSFER MY SAVING BANK ACCOUNT TO SBI, DELHI CANTT, RETAIL BUSINESS CENTRE, NANGAL RAYA BRANCH CODE NO 0733. MAY I REQUEST YOU KINDLY TRANSFER MY SAVING BANK ACCOUT TO NEW SBI BRANCH AT THE EARLIEST PLEASE.

                        THANKING YOU FOR YOUR ANTICIPATION.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        You are asked to call SBI contact centre at [protected] or [protected] (Tollfree)

                        Thanks & Regards..
                        Tinku
                        Mob: [protected]
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                          sndy86
                          from Gurgaon, Haryana
                          Oct 31, 2012
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                          Address: Uttar Pradesh

                          i am sandeep chouhan from indore (mp), and i am doing study in noida. and my complain is on 18 oct 2012 i withdraw 2000 rupees from my sbi account from axis bank atm which is situated at lebar chok, noida, and on the same day 10000 rupees deducted from my account. i complained two times in sbi and one time in axis bank but both banks officers said we cant do anything.

                          now what should i do, i am from a middle class family and 10000 is a very big amount for me.please do something for or tell me what should i do??

                          my contact number is [protected]

                          my complain id in sbi are:
                          1. AT[protected]
                          2. OP[protected]
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                            ANIL KUMAR NAGORI
                            from Banswara, Rajasthan
                            Oct 31, 2012
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                            Address: Udaipur, Rajasthan

                            DEAR SIR, I RECD CALL FROM [protected] ABOUT 20% DISCOUNT OFFER CARD IN NEW PURCHASE ON MY EXISTING SBI CREDIT CARD AT WITHOUT CHARGE ON MY MOB.[protected] AT 7.30 PM TODAY. HE TOLD ME UR CALL IS RECORDING.FINALLY I REFUSED SO MANY TIMES TO ACCEPT NEW OFFER,BUT 5499/-AMT. HAS BEEN DEDUCTED FROM MY EXISTING SBI CREDIT CARD .SO I WANT REVERSAL.
                            DEAR SIR, I RECD CALL FROM [protected] ABOUT 20% DISCOUNT OFFER CARD IN NEW PURCHASE ON MY EXISTING SBI CREDIT CARD AT WITHOUT CHARGE ON MY MOB.[protected] AT 7.30 PM TODAY. HE TOLD ME UR CALL IS RECORDING.FINALLY I REFUSED SO MANY TIMES TO ACCEPT NEW OFFER, BUT 5499/-AMT. HAS BEEN DEDUCTED FROM MY EXISTING SBI CREDIT CARD .SO I WANT REVERSAL.
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                              A NIGAM
                              Oct 31, 2012
                              Resolved
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                              Resolved

                              Address: Rajasthan

                              My ATM card is showing invalid during transacting in three different ATMs.
                              This kind of problem is creating so much pain when cash is needed urgently and one is 600 kms. away from home branch.Any how after contacting from branch and came to know some maestro ATM card has been blocked.If such kind of action or decision taking by bank, should this not intimated by bank? When bank is having mobile contact at least a SMS may be sent to avoid any unpleasent situation.Please rectify soon
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              SBI, DEBIT CARD, MAESTRO — IT HAS BLOCKED

                              SIR,

                              MY DEBIT CARD IS NOT WORKING AT PRESENT , HENCE I NEED TO GET A NEW ONE , KINDLY HELP ME TO GET IT .

                              MY EMAIL ID : [protected]@gmail.com

                              MY MOBILE NO: [protected]

                              sbi maestro debit card — Not Accepted by shops-reg

                              I am using SBI MAESTRO debit card /shopping card for shopping.I regret very much to inform you that when I purchase
                              clothes from MALAR READYMADES ,ERODE and issue my debit card.They haven't accepted.Will SBI listen this matter to avoid this kind of shamefulness in public places.
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                                S
                                sthitadebasis
                                from Delhi, Delhi
                                Oct 31, 2012
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                                Today on 31/10/2012 I got SMS on my mobile [protected] transaction of rs 1680.00 made on SBI credit card XXXX XXXX XXX 0134 AT CPP ASSISTANCE but I am not aware of this unauthorized payment. So I request you to please reverse my charges RS 1680.00 on my SBI credit card account on immediate basis. I am waiting for your positive reply....
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                                  A
                                  Abhishek Nahta
                                  from Gurgaon, Haryana
                                  Oct 31, 2012
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                                  Address: Indore, Madhya Pradesh

                                  Complaint against SBI cashier for his bad behaviour towards customer
                                  Today at 12:30 pm I went to sbi patrakar colony INDORE branch to submit 2000 rs., through the green channel , two times the cashier ignore to deposit the amount,at third time I swipe the card and tell to proceed he says machine problem,were machine is all well functioning ,HIS behaviour is always so rude.

                                  Thats all,
                                  Abhishek
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                                    suryaveer
                                    from Bengaluru, Karnataka
                                    Oct 30, 2012
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                                    Address: Maharashtra

                                    I applied for TATA-SBI card which got rejected and also applied for some SBI card which I haven't got. Recently I got message saying that statement has been dispatched and amount due is Rs. 364.68.

                                    As given on SBI site I sent an SMS on [protected] with PROBLEM as the content but no one called. I messaged 5 times but no help.

                                    I don't know for which card is this payment reminder. May be TATA card as I have seen some similar complaints for TATA-SBI card.
                                    Dear Sir,

                                    Kindly share your contact details and we will get in touch with you. You can also write to us at nvariyava.[protected]@tatacapital.com.

                                    Regards,
                                    Tata Cards
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                                      asokebhattacharya
                                      from Kolkata, West Bengal
                                      Oct 30, 2012
                                      Resolved
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                                      Resolved

                                      Address: West Bengal

                                      I was just informed today over sms that Rs.700 (seven hundred only ) have been charged for late payment this month.I have paid Rs.3000 (three thousand only) more than minimum payment due on 25 October, the last day ( the previous days were holidays) through cheque drawn on State Bank of India,Jadavpur University branch and dropped the cheque myself at the said bank's drop box.

                                      Please explain

                                      Asoke Bhattacharya
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        I
                                        Imti_lemtur
                                        Oct 29, 2012
                                        Resolved
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                                        Resolved

                                        Address: Dimapur, Nagaland

                                        My brother have a account with SBI Acct. [protected] (Branch Code - 03613, address - WOKHA, Nagaland).On 12 Sept 2012 at 16:49 he tried to withdraw Rs 10000 from SBI ATM (ATM no S10F[protected] located in Dimapur, Nagaland. but it did not dispense any cash.The transaction slip has the no TXN8624. When he checked his account, the amount has been debited from his balance.
                                        In favor of my brother I called the customer care and lodged a complain (Ticket number AT[protected]) After four days the status was "Your Complaint has been routed to Branch:WOKHA for immediate redressal"
                                        On 24th & 25th Sept, We personally went to WOKHA branch, (Nagaland) on both days we were told the bank manager is on leave. On 26th Sept 2012. we were asked to lodge a written complaint to Branch Manager. In compliance we submitted the written compliant addressed to the branch manager. Its been a month now but the money has not been credited back. Looks like SBI has no intention of refunding this money back. I am unhappy with this type of service.It's sad that a customer has to suffer for no fault of his. I request the concern authority to credit back the amount in the earliest.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        SBI — ATM withdrawal issue

                                        Respected Sir/Ma'am,
                                        I am holding a saving account with SBI bank B37/38 2nd Floor, Connaught Circus, New Delhi-110001 branch. They have also provided me an ATM cum Debit card with the account. I had done a of Rs10000/-transaction using the ATM card in the ATM of ICICI Bank ATM at Mukherjee Road, Delhi-110009 on 03/05/2009 at 19:03pm. But to my shock the amount was not dispensed due from the machine but the amount the amount has been deducted from my account.The machine gave the error as 'Network Failure'. On speaking with the customer care of SBI, they refused to give me any complaint no. I made a written complaint to the base branch on 05/05/2009. They said that the amount would be credited within 24hrs or maximum 7-8 days. Its been 48days now from the date of complaint but the amount has not been credited. I also made several visits to the branch but they say that it will take time. Nothing is clear as to how much time it would take. Even the chief manager of the bank has the same answer. I am the only earning member in my family and i am facing much problem because of this problem.I am really frustrated and disappointed with such a service of the bank. I have the transaction slip as record of the problem. Kindly look into the matter. Hoping a speedy and a positive reply and solution from your end.

                                        Name : JOHN GILL
                                        Account No. [protected]
                                        Bank : State Bank Of India
                                        Branch: B 37/38, 2nd Floor, Inner Circle, Connaught Circus, New Delhi-110001
                                        Its very bad that now a-days most ATM's are giving lots of technical failure. The moment the customer lodged a complain, the concerned bank should fixed the problem at that particular moment, but till now most of the complains are left unnoticed.
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