State Bank of India [SBI] Complaints & Reviews

i am sandeep chouhan from indore (mp), and i am doing study in noida. and my complain is on 18 oct 2012 i withdraw 2000 rupees from my sbi account from axis bank atm which is situated at lebar chok, noida, and on the same day 10000 rupees deducted from my account. i complained two times in sbi and one time in axis bank but both banks officers said we cant do anything.

now what should i do, i am from a middle class family and 10000 is a very big amount for me.please do something for or tell me what should i do??

my contact number is [protected]

my complain id in sbi are:
1. AT[protected]
2. OP[protected]

DEAR SIR, I RECD CALL FROM [protected] ABOUT 20% DISCOUNT OFFER CARD IN NEW PURCHASE ON MY EXISTING SBI CREDIT CARD AT WITHOUT CHARGE ON MY MOB.[protected] AT 7.30 PM TODAY. HE TOLD ME UR CALL IS RECORDING.FINALLY I REFUSED SO MANY TIMES TO ACCEPT NEW OFFER,BUT 5499/-AMT. HAS BEEN DEDUCTED FROM MY EXISTING SBI CREDIT CARD .SO I WANT REVERSAL.

My ATM card is showing invalid during transacting in three different ATMs.
This kind of problem is creating so much pain when cash is needed urgently and one is 600 kms. away from home branch.Any how after contacting from branch and came to know some maestro ATM card has been blocked.If such kind of action or decision taking by bank, should this not intimated by bank? When bank is having mobile contact at least a SMS may be sent to avoid any unpleasent situation.Please rectify soon

Today on 31/10/2012 I got SMS on my mobile [protected] transaction of rs 1680.00 made on SBI credit card XXXX XXXX XXX 0134 AT CPP ASSISTANCE but I am not aware of this unauthorized payment. So I request you to please reverse my charges RS 1680.00 on my SBI credit card account on immediate basis. I am waiting for your positive reply....

Complaint against SBI cashier for his bad behaviour towards customer
Today at 12:30 pm I went to sbi patrakar colony INDORE branch to submit 2000 rs., through the green channel , two times the cashier ignore to deposit the amount,at third time I swipe the card and tell to proceed he says machine problem,were machine is all well functioning ,HIS behaviour is always so rude.

Thats all,
Abhishek

I applied for TATA-SBI card which got rejected and also applied for some SBI card which I haven't got. Recently I got message saying that statement has been dispatched and amount due is Rs. 364.68.

As given on SBI site I sent an SMS on [protected] with PROBLEM as the content but no one called. I messaged 5 times but no help.

I don't know for which card is this payment reminder. May be TATA card as I have seen some similar complaints for TATA-SBI card.

I was just informed today over sms that Rs.700 (seven hundred only ) have been charged for late payment this month.I have paid Rs.3000 (three thousand only) more than minimum payment due on 25 October, the last day ( the previous days were holidays) through cheque drawn on State Bank of India,Jadavpur University branch and dropped the cheque myself at the said bank's drop box.

Please explain

Asoke Bhattacharya

My brother have a account with SBI Acct. [protected] (Branch Code - 03613, address - WOKHA, Nagaland).On 12 Sept 2012 at 16:49 he tried to withdraw Rs 10000 from SBI ATM (ATM no S10F[protected] located in Dimapur, Nagaland. but it did not dispense any cash.The transaction slip has the no TXN8624. When he checked his account, the amount has been debited from his balance.
In favor of my brother I called the customer care and lodged a complain (Ticket number AT[protected]) After four days the status was "Your Complaint has been routed to Branch:WOKHA for immediate redressal"
On 24th & 25th Sept, We personally went to WOKHA branch, (Nagaland) on both days we were told the bank manager is on leave. On 26th Sept 2012. we were asked to lodge a written complaint to Branch Manager. In compliance we submitted the written compliant addressed to the branch manager. Its been a month now but the money has not been credited back. Looks like SBI has no intention of refunding this money back. I am unhappy with this type of service.It's sad that a customer has to suffer for no fault of his. I request the concern authority to credit back the amount in the earliest.

I ( Ashish Muley ) tried to make the payment of property tax to VADODARA MAHANAGAR PALIKA ( Vadodara Mahanagar Seva Sadan ) on dated 15/06/2012 through my SBI credit card No. [protected] ( my census No. is[protected]. After the completion of the transaction, the payment was not received/credited in Merchant’s a/c and amount was outstanding, but the amount was charged in my credit card bill. Meanwhile I submit the dispute form on 21/06/2012 to [chargeback.[protected]@ge.com]; & also inform to [protected]@ge.com regarding this and request to credit Rs. 1982.00 in my account. Later on I made the direct payment through the cheque No. 214740 on dated 26/06/12 to Vadodara Mahanagar Seva Sadan. After continues follow-up they informed me to mail to Merchant’s email ID, which I also did. After that bank authorities informed me to provide the proof of the direct payment which I did to Vadodara Mahanagar Seva Sadan. I also provide the details for same to them on 12/10/2012. Now today ( Dt. 29/10/2012 ) bank authority inform me that there is a time frame within which they can investigate the dispute is 70 days, so they are unable to investigate further.
AS I ALREADY SUBMIT THE DISPUTE FORM ON 21/06/2012 AND ALSO PROVIDE THE DETAILS OF THE SAME AS AND WHEN REQUIRED. My request to consumer forum to guide and help me in this matter.
Details of the dispute are as under.
Card No. : [protected]
Merchant's Name : VADODARA MAHANAGAR SEVA SADAN VADODARA IN
Nature of Dispute : Amount not credit in Merchant’s A/c
Date of Debit : 15/06/2012
Amount of Debit : Rs. 1982.00

Thanks & regards,

Ashish Muley

My name is M.Ramakrishna. I am a customer of the State Bank of India. As my ATM Card with linked to my bank account [protected] has been Unfortunately lost, I kindly request you block existing card and to issue a fresh ATM card so that I can carry out my banking transactions like before. I have already called up the bank customer care to block my ATM card. Kindly ensure that all transactions initiated using my lost ATM card are blocked.
I tried to toolfree number but unable to get connection with them.

Pl. help me

RAMAKRISHNA.M
S.B. A/C No. [protected]
SBI, Zaheerabad.
[protected]

I have my SBI BANK (savings a/c)account for more than 6 years with same Branch location. I never or rarely used it because it does not work properly since I opened my account. Also I am getting a very bad customer service either I call tollfree no. or I go to branch in person.

I have had my other two Bank account one with HDFC and other with KOTAK BANK as salary account, Believe me, I have never ever faced any problem with them. Their service is really really great. I couldn't continue to operate them as there is no branch of them near my residence nor I am able to keep Rs 10,000 permanently on these account.

1. I lost my all original documents while traveling including my SBI ATM- Debit card. It was a hard time to CANCEL my lost debit card because of poor tollfree customer service.
2. I went to branch in person and did re-issue my SBI debit card, within 7 days I received my ATM via mail-post. wow! But........PIN never received.
Visited numerous time to branch and contacted tollfree but NO AVAIL. The lady on tollfree customer care was not listening to me at all and she kept forcing me to wait for another 7-10 days. Its been over 2 months and she again asked me to wait. ITS TERRIBLE. I again re-issued my ATM card PIN as one of the staff asked me to do so. It never came!!! JUST LOOK AT THIS PATHETIC SERVICE!. My life would have been became miserable if didn't possess HDFC and KOTAK.
ITS BEEN FOUR months now having SBI debit card WITHOUT PIN. This time I met with a Branch Manager instead of other staffs who used to give me same excuses every-time I visit. After searching my details on computer, Branch Manager told me with his clever-smile on his face, "WE CANNOT DO ANYTHING MUCH IN THIS, WHAT WE CAN DO IS, JUST RE-ISSUE IT ONCE MORE TIME". Instead of giving me proper resolution to my problem he started asking me My personal details to please me like what you do, which company you work for, who is my CEO of the company, blah blah blah!. I just thanked him(branch manager) for giving his time and left quietly. With all these situation I have never been angry with any of SBI staffs, tollfree cc and branch manager. I knew Its not in their hand but atleast they should try their best and should listen to frustrated customer like me.
Almost five months later finally I received my PIN which I collected from Branch. PROBLEM RESOLVED!!!!! Awesome.

3. OnlineSBI.

In short, I again visited several times to resolve the issue of my Online SBI.

Problem A - not able to do third party transfer.
Problem B - not able make any online transactions.
Problem C - not able to pay any BILLS online.
Problem D - Nothing works except only I can see my Balance in my account.

I'm an IT professional working in top-3 IT co. of India, I know its not a computer issue, browser issue, application issue or anything related to networks. THE ERROR clearly says: problem is from SBI side and need to contact Branch.

After visiting many times, I asked SBI-People to update my mobile number, email address, KYC. They DID IT, I hope so.

The funny thing is, I receive SMS on my updated mobile and SMS says, your mobile number is not registered. Can somebody tell me if my mobile number is not registered then HOW COULD I RECEIVE SMS FROM SBI???
And also I get error that says:- POSTING RESTRICTIONS MADE BY BRANCH. PLEASE CONTACT BRANCH. (May I know which BRANCH they are talking to??? I visit only that SBI branch where my SBI ACCOUNT belongs to. Are they referring me to the SBI Branch which is located in the HELL?????)

I decided not to approach SBI branch again, but this is the only SBI branch which is just a walk away from my residence.

STILL MY ONLINE-SBI doesn't works properly.

THE BOTTOM LINE IS, HOW CAN I RESOLVE THIS ISSUE AND TO WHOM SHOULD I APPROACH NOW? AND WHAT IS THE BEST WAY TO RESOLVE THIS MATTER AT EARLIEST?

I Mukesh Kumar Singh do here by request you that when I Went to SBI Branch for open Account then BM of branch told me if you insure the Insurance of SBI Then I open your Saving a/c. other wise unabla to open your a/c. and he Mr. A.K. Singh tell me that go to any other Branch.
Thanks and take action against the B.M.

I HAVE TAKEN CREDIT CARD FROM STATE BANK OF INDIA HAVING NO [protected] .I HAVE SO FAR BEEN UNABLE TO RECEIVE THE BILLS AT REGISTERED ID OR AT MY RESEDENTIAL ADDRESS.WHICH MAKES IT DIFFICULT FOR ME TO MAKE TIMELYPAYMENT OF BILLS AND I MAY BE PENALISED FOR LATE PAYMENT OF BILLS
PLEASE LOOK INTO THE MATTER AND ARRANGE TO SEND BILLS AT MY REGISTERED ID AND AT MY RESEDENTIAL ADDRESS

C M REHANI

Registered A complaint with Ticket No: CS[protected]

Sir,
I am holding PPF account with your bank. As on date (31-Mar-2011) balance in my ppf account was 50800.00 INR & Interest credited should be at least 4000.00 INR on date (31-Mar-2012). But interest credited is 2521.00 INR.I approached the branch manager but they say like they are helpless they can do nothing regarding PPF.
I am giving all relevant details here. Please look in to this matter. Looking forward from your side to resolve this problem.
If you can not resolve the problem then tell me can my account be transferred to ICICI Bank where PPF facility is also available.
My account has been transferred from Kalpakkam,TN (AC No.[protected] toTARAPUR IND. ESTATE, Maharashtra(AC No.[protected]
then finally to Bharthana. details of which are mentioned below....

Account Details
Account Number [protected]
Description PPF Account
Name Mr. NEERAJ SINGH RATHAUR .
Available Balance 55,521.00
THANKS

REGARDS
Neeraj Singh Rathaur
Asst Mgr(NTPC Ld.)
Emp. No. 102294
[protected], [protected]

this is prakhyath vallabhaneni ...i have been using my sbi debit card since 1 n half yr...its a maestro card..it doesnt hav a cvv number on its back side.as cvv number is must for online payments,plz hepl me .

detailes:-

card no.[protected]

valid from jul 2011

name:-prakhyath vallabhaneni


my mail id is [protected]@gmail.com

Dear All,

I had received call from SBI Bank dadar branch for SBI Credit Card and then they said sir due to regular usage of IRCTC they want to offer me SBI credit card free of charge. It has charge of 500 rs which will be waived off internally by there branch once card is issued.

No documents was signed by me but they said they will handover me Kit and at that time they will take my signature. I received call form them stating i will receive call of confirmation and i should say yes for charge instruction and application and then they will deliver Kit to me.

Once they sended me this card and i received statement where 500 rs was charged to me and then i called them and again asked they said since you have used more than 2000 Rs it will be automatically reversed in 2nd bill statement but nothing has been done even in 2nd statement.

I have xerox copy of person collected my document, telephone no of person who called me and there agency no but there i no one who will take my complaint. Kindly help me with it. Please contact me on [protected]@gmail.com or [protected]

sir
i want to open an savings account in SBI bank ,shrimadhopur(sikar) branch in rajasthan state.
when i go there all time the tell me single thing that come tomorrow coz we dnt hv enough time.
next nine days i went there but finaly i told theme that they want to open my acc. or not?
then the manager told me rudely that stay outside the bank i will not open ur acc. and dnt try to teach me any rule coz i am manager here.
so plz i kindly request to you do action fast coz many people are not able to open their acc. in this branch only coz of his irresponsible behavior.
thnx

Hi,

I had appllied for a loan in ICICI bank, but when they had taken my CIBIL report in that two loans are shown, one auto loan( Cholamandalam) and one Credit card( SBI Cards), when i raised a dispute case in CIBIL against this, my auto loan gets cleared but the SBI Credit cards remain there but till date i hadn't taken any credit card from SBI cards,the information they had sent to CIBIL against my name is wrong after contacting SBI card many times they hadn't taken any preventive action against this even when enquired by CIBIL people also they said the informations are correct

I had cross checked records in the SBI with the help of some reference whats refelecting in their records is

Card no.[protected]
Name : P Ravi Kumar Yadav
Date of birth : 14/10/1980
Mothers Name: P VijayaLaxmi

But my personal details are :

Name : Ravi Kumar Yadav
Date of Birth : 10/01/1986
Mothers Name :Maya Yadav
Pan card No. ACJPY6607L

Which are not matching at all but still they are not correcting the same in the CIBIL

For your reference please find attached my documents also

Requesting you to take action against the SBI Credit Cards as i am facing lots of problem due to their irresponsible behaviour .

Looking forward to hear from you

Regards
Ravi
[protected]

Hi,
I am using SBI credit card for past two year.
I have converted my purchase of 56423 to flexipay for 24 months with 14.5% flat rate.
I already paid 10 EMI and I want close the EMI.
They are charging 26% per year in reducing interest instead of 14.5 % flat rate.
They have charged me 9417 rupees interest for 10 month whereas total interest per year is 8181.
They are really cheating customer when they foreclose the flexipay by taking more interest(28%)
Please solve this issue.

sir/Madam

In December 2011 while taken loan. From Noida office…they convinced me to take and accept the offer of credit card from ,but I did not received any kind of card and 14-15 days before one person telephone me to pay sum amount of money…but why should I pay when I did not received any card….and I don’d even know the number and how to operate it. I haven't received anything from them and helpline numbers never connect. They also said after one year if you don’t apply for next year it will cancel .On that phone he said that purchase has been done from Gurgaon but I have not gone there ever. I want cancel my card please give the information how to cancel the card and i want to talk with customer care & give the number ....