State Bank of India [SBI] Complaints & Reviews

Dear Sir,
I am using the SBI Railway credit card from more than 4 years. I have paid all the dues..Today I have given a call to[protected] , after all entering the details i want to talk with Customer care regarding cancellation status, the automatic machine is saying"your expecting call time is 15 secs but after even 27 minutes they have not yet attempt the customer call.
Why these customer care people is taking this much time for attempting the call?..They are wasting the customer valuable time. Please kindly take action for this and do the favor to me..
I have already given the complaints twice to SBI Credit card dept (through phone) regarding cancellation of my card,,they said your complaint has taken and will rectify with in 4 working days one time, and 10 working days second time..Not yet i received any calls from SBI Credit card customer care dept.

Thanks in advance,
Ramesh
[protected]

Respected sir.
i am a student and customer of sbi (a/c no-[protected]) there is an unusual widraw of 2700/ rupees from my account on 18/10/ 2010
but ihave not widraw/purchage any thing then why money is deducted? passbook updates showing that it will be deducted by
"ATM TXN 3567 DT" on 18 oct 2010. please given me all information regarding that and in return back my money.....i was change my a/c from sbi chuhatta to sbi chiraiya branch before for month.



your sincere

MD ARSHAD JAMAL
A/C NO. [protected]

One of my friend named Vani Nayak having account in Vijayawada SBI branch.. Had noticed that from her account an ammount of 8000 was found to be missing... when we enquired the branch... we were told... the card was swiped... but to which account money was transfered no details has be given..the transaction was made in the form of 1001 quiet few times.. my friend claims she has not used ATM.. Please help...what should we do to get money back...the account statement says... Bill desk money was transfered .. wat is that even bank employee don have details on that...

Sir/Madam,

I used my SBI ATM card of Bangalore Doorvaninagar Branch on October 18th 2010 at ICICI Bank ATM near by Collector Office Nagercoil Tamilnadu.

I swaped the card for Rs 1500/- after few minutes the machine showed that network problem. So from there i went to SBI ATM Center, there i came to know that my Rs 1500/- was deducted from my account during transaction from ICICI ATM Centre.

Sir/Madam, i request you to take proper action regarding this issue and make me to credit the amount as soon as possible.

My account number is [protected]

Looking forward to hear from you.

Thanks and Regards,

Aswin Kumar V V
Nagercoil Tamilnadu.

I have taken an education loan from SBI Bannerghatta Branch. MHRD has now come up with "Education Loan Subsidy Scheme" for students. The bank communicated us about a wrong limit (which they say is 10 lakhs). There is no mention of the same anywhere on MHRD site. When I talked to manager regarding this, his behaviour was very abrupt and told that this was the communication from Canara Bank which is selected as a nodal contact for executing the same. I donot understand how the limit can be 10 lakhs when IIMs charge more than 12 lakhs as fees only. I have already complained about the same to MHRD & Canara Bank. SBI people behave very immature and shocking way. I want a clarification.

Dear Sir,

I am a customer of SBI Air Force Station Sarsawa for past many years with an Saving account no [protected] and my ATM card no is SIAN 00063015.
I had gone to Dehradun for depositing fees of my daughter on 21 Aug 2010. There I went to SBI ATM(ABNER PETROL PUMP) for drawing money and twice i could make successful transaction of 10,000/- each vide Trn No 3153 and 3154 respectively. However, when i tried third time for withdrawal of 10,000/-, while process was on, suddenely supply went off. Thus neither i could get money nor transaction slip.
Later on, when i checked my balance on next day, I was shocked to know that there was debit of additional 10,000/ from my account which I never got.
I made a complaint to this effect to my branch at Air Force Station Sarsawa vide complaint no.AT[protected] and AT[protected] dated 25 Aug 2010.However, after all these efforts,till date I have neither got my money back nor a satisfactory reply from any of the agency.
My branch manager is not at all cooperating and he is not bothered about my loss of Rs 10,000/- which matters a lot to me as my income is limited.
I look forward for your kind intervention and prompt action.

Thanking You,

Baburam
Main Guard Room
Air Force Station Sarsawa,Saharanpur(UP)

sbi bagli and dewas is noy giving me the the educational loan without any reason . i have all the documents which is required for the loan and my marks are also good . when i approach to the bank manager manager , he usually says that my bank don;t have authority to give the loan and he sent me to the dist. level bank where they says that u can only get your loan from your nearest branch in a rude manner . my family condition is very bad and i want that appropriate action to be taken so that next student like me could not suffered

I am a customer of SBT, Alwarpet Branch Chennai. I was given an SBI ATM cum Debit card in June this year.

While the ATM card works on ATM machines, we have not been able to do a single transaction on IRCTC.com (train ticket booking)

We have spoken several times to the branch as well as to the call center of SBI.

But I have not been able to get a solution except hearing that there are problems with atm cards relating to Associate banks of SBI.

This is to request for a solution to this problem.

P. Ranjani

I had taken SBI credit card. At the time of taking card it was told to me that this is free card which means I need not pay any thing extra, if I repay amount within stipulated period. And I have not opted for any insurance scheme at that time. Still when I received first statement, I found that some amount for insurance premium is included. I immediately called customer service and told them to cancell that but it was not done after repeated requests. I stopped using card in 2008. Now they are showing me outstanding 12000/- Pl guide me.

Sanika
[protected]@yahoo.co.in

Wanted to inform you that I, Satish L Saka, had taken your Credit Card Plan and didnot recieve the credit card from 1 Jan 2009 till date.

I haven't recieved credit card yet. So I am not able to take any benefits from the card which I am suppose to get. I didnot expect such poor service from such a big recognised bank.

I hope that you look into this matter and reciprocate as early as possible.

Regards,
Satish L Saka,
341, Mahatma Phule Peth, Bogam Heights,
B-wing, Flat No. A1
Pune-411042.
Mob: [protected].
Res:[protected].

I have lost my ATM card on 16th of october 2010 please lock my ATm card imediately my bank account number is [protected].
thank you.
yours faithfully
V.K.panday
phn.:-[protected]

hello sir/madam,
this is pavithra from pondicherry....
8 months ago i applied for demat account in SBI main branch.. still i dint receive my client id and password..
i contacted many people.. but no use.. actually i could not use my demat account itself and i am receiving monthly statements alone.. they deducted the money rs.400 from my account for opening account..

NAME : PAVITHIRA.B
DEMAT ACCOUNT NO:[protected]
PAN NO: BDKPP6040B

i mailed to that [protected]@sbi.co.in
for this information, i received one mail like my client id is ESBI 232694, but the password was not given if i click the forgot password link, its like invalid id.. i asked about the password.. i m not getting reply from them also..

i visited the bank nearly ten times, called them nearly fro 50 times.. my time and money only wasted..

now, i dont want to open account with them.. i want my money back.. can u help me?

One 1000 rupees fake note received form SBI ATM (ATM ID-S10A[protected],) TXN NO.5596,5597 and Transaction time 10/092010 at 10:4AM and 10:42AM. I came to know about the fake note when i deposited the same in ICICI bank, they kept that note and give a annexure receipt with details. Then immediately i complained to SBI customer care, but they suggested to visit nearest SBI Branch for further action. Now SBI is not ready to accept the complain. Also attaching the annexure received from ICICI bank for your reference.

Now what should i do in such case, where I've to bear loss of 1000 rs?
And how one can trust any banks ATM for such kind of incidents?

Requesting you to take action.



Thanks and Regards,

Dayanidhi Padhy
[protected]
Email: [protected]@yahoo.co.in

Sir,

Ref. : SBI CREDIT CARD NO. : [protected]

Credit Limit was : 20000/- and I had paid the amount to SBI but not sure Ho much balance was at that time.

I am not using this credit card from 2001 onwards, I call SBI Credit Card Customer Support to know the status of this card and Balance if any in the month of Septmember , 2010. They told out standing on the card is Rs.4 lacs some thing.

I got a call from SBI credit Card department demanding amount for settlement the card Rs.385000/-

I wished to settle the card and requested them to settle the card on principal amount dues. They denied the same.

Between 2001 and 2005, I suffered a lot in financial crises. this was very very bad time for my life.

I wrote mail to SBI head in this regards but no reply from them. Just received two call only.

Now no body is calling me except sending the statement of credit cards.

Please help me

Thanks & Regards
Yamuna Prasad Kushwaha
Mail id : [protected]@yahoo.co.in

I have had SBI card No:[protected](Pushpa.V) And I have surrendered the card by cutting it into 4 pieces and dropped in drop box at Technopark,Thiruvanthapuram in the year 2007.I have paid the outstanding amount of Rs.5931 and Rs.713 through SBI cheque no:429388 and 429389, dated 12/3/'07 and 14/3/'07 respectively.Even then,I have been harassed continuosly by your executives over phone.Therefore,I demand compensation in return for the mental agony caused by your company.

I request you to settle this matter within one week lest I should take up the matter with OMBUDSMAN.

PUSHPA.V([protected]@rediffmail.com)

Myself Gaurav Maithil and my brother Paritosh Maithil have taken a home loan in the month of june 2010. I have paying the interest religiously since last 3 months ,nothing has been explained to me regarding the scheme that has been given to me and no proper procedure has been explained to me and my brother which is to be done as soon as the loan is sanctioned. we have our job and various important works as well and we cannot come to the bank everyday to find out all these, 2 weeks back SBI has used one of post dated cheques (of ICICI) given by me, for the insurance purpose, prior doing this they have not informed me, due to insufficient money in the account i had to pay the penalty to ICICI, i need a justification regarding who should be held responsible for this insult that i have to bear.
There is lack communication from bank staff.
Since the beginning the sanction of the loan had been delayed and simple reason for this is nothing but the responsible staff either being on leave or mere carelessness.
I hope to get a reply for all this as soon as possible or else i might have to take a further step against the personnels
Thank you.

hi this is Shrikant tiwari from gwalior i just want to give u information about a corrupt officer of sbi
he is Pawan potdar designation rmpb gwalior this person asked me for 2% bribe to section the car loan . the person who had come for fi has also taken 500rs.
my contact no. is [protected],[protected] so please take some action

Dear All

With deep regret I wish to inform you that my query which was escalated on 18.09.10 has been replied over by Ms.Catherine Senior Executive on 13.10.10 inspite of several mails that the request cannot be considered as the en-cash offer date has already expired.

My SBI Card No : [protected]
Name of the Card Holder : S. Vinod Kumar

In this regard I wish to understand the following.

1.If you are not going to consider the request and say no to the customer why have you taken such a long time to revert for which I have send more than 20 reminders and I have called your customer care no of times and holded each call around 20 minutes.

2.Why are you sending a reply to the customer without the name of the person who is answering the query by just mentioning as AVP – Customer service. Are you people at SBI are coward and you are really not able to face the customer.

3.Query escalated on 18.09.10 was replied on 13.10.10 over phone by Ms.Catherine for which I have send number of email reminder and I have even spoke to Ms.Catherine Senior Executive on 05.10.10 (Tuesday) and she has promised me to revert on the status of the query on 08.10.10 (Friday) but I have not received a reply from her end. I have again called the customer service on 11.10.10 (Monday) asking for Ms.Catherine Senior Executive where I have been ask to hold the call around 15 minutes and later it was replied that she would make a call back within ½ hour as she is very busy with another customer call. Why are you people not brave to face the customer and agreeing to make a call back to the customer in your leisure hour. I have received a call back around 1 hour and she has replied that she would revert on the query within 2 days. Why are you taking such a long time to resolve the query ,are you people really not ashamed for calling the customer repeatedly and asking to extend the date for solving the query.

Since SBI card is the company which is being operated according to your own whims and fancy without considering the customer benefit and do not have a proper way of handling queries I believe this is the right time to take a call whether I should continue using your useless service. You simply keep calling the customer when you sales department are very eager to achieve the target and you do not specify any date for taking the offer to the customer and when the customer comes to you asking for the offer you say the same has expired. It is really pathetic. I have also written my escalation mail to Ms.Divya Dhody VP Customer service and Nodal officer for which also I have not received any revert from your end.

Kindly provide the below details as soon as possible.

1.Reply to my mail stating the reason for not considering the request.
2.Reason for the delay in reply for the query escalated on 18.09.10
3.Formalaities to be done for the closure of Credit Card.

With deep Regret.
S.Vinodkumar

Sir, My Name is Gulshan Kumar.

I have taken a loan of Rs.200,000 for the session 2009-11 from SBI's Branch Supwal (J&K) and my father's annual income is less than Rs.1.5 lac.

From above it is clear that I am eligible for the subisidized interest scheme for the educational loan.

Sir I have approached the bank, but they are providing the right information to me.

The manager is saying that this scheme is for students whose father's annual income is less than Rs.4000 per month and for loan less than Rs. 50,000.

Sir I till today have paid interest of around Rs.7000

So, Please have a look to this matter, otherwise I have to make a loss of Rs. 35,000-45,000

Name of Branch: SBI Supwal (J&K)
Contact No.:[protected]
My email id :- [protected]@yahoo.in

Hello, I am jahnvi k mehta, my SBI account number is [protected], i tried to withdrew money fro Hyderabad State bank ATM machine but it did not work so give a slip o[censored]NABLE TO PROCEED. later I withdrew money from another ATM machine but the mini statement shows debit of rs 2500 two times where as i got money only once. this happened on 7 the oct , the concerned person said to wit for two days and matter ill resolve as the amount of the machine is counted . I waited till today but I have yet not got the refund of y money.