State Bank of India [SBI] Complaints & Reviews

As i have mailed the SBi card many times for Refund and sended a letter for closure of my Credit Crad in August. Even After Phoning many times They did not responded in better way and always say that this is in process and u will your refund in 15 days and like this. as even u can ask a querry and i talked them many times as they hold records of every Customer. Nor Instead of telling in August they have told in oct 09 to resubmiting Letter and mention tocancell the FD and Today on 11 of october that it will take one more month and the super visor is not talking to me as always it is said that he is Busy in another Calls
i m not rich as other people it was only a FD Type sceme of 10000 and was unable to pay that, i just paid part amount above 4000.
please help me
my card no [protected]
Name : Amod D jha
Address : - 1st floor, studio complex, Nr. Gota Cross Roads, S. g Highway, Ahmedabad-382481

Dear sir,
I A U Khan a pensioner of Employee Providend Fund Organisation and drawing the pension from State Bank of India robertsGanj Branch. My pension is stopped since Dec 2010. I have submitted my Life certificate two times one in month Dec 2009 itself personally visiting in the branch. On enquiring branch denied the they do not have my life certificate on records so please submit again. Second time I submitted the life certificate through one of state bank of branch Naliya(Kutch), Gujarat Since I am staying with my son who is working there. And Naliya Branch have despatched my life certificate on 5th July 2010. I have called to branch Twenty times on No. [protected] Branch Manager of Robertsganj Mobile No. He every times say that he will locate the Life certificate or Your pension will be started with in week. and Three months have passed and nothing happened. I can not travel to robertsganj from gujarat time and again and in need of pension money. Please help my

Yours faithfully

A U Khan
Mob NO. [protected]

We have Broadband connection in our Branch at Bharat Nagar , Nagpur. The error message is "Error:678 for host server.We have lodged complaint through Phone on[protected].But the electronic number provided by your dept.is useless.Every time it say that work is in progress. Since last two months the Broadband connection is not in use ,but we are honestly paying the charges from our bank.
We have send our Staff also for bringing the concerned person to resolve our problem,but nobody has responded towards it . Just they ignore it simply.
If your department could not provide the services to Country's largest bank, it can be imagined that what services your's department can provide to common man. God knows your future.
We have no option ,other than to go to consumer forum for recovering our paid charges and also to recover the loss incurred by us for not providing correct information to our valued consumer due to link failure of BSNL, as always.
Our Address & Contact details are as under.
Contact No:[protected]
State Bank Of India,
Stressed Assets Recovery Branch,
3rd Flore ,Sai Complex, Bharat Nagar, Amravati Road,
Nagpur-440033.
Don't make telephone calls. Only correspond through e-mail i.e. sarc.[protected]@sbi.co.in
Hopeful that matter will be resolved in the year 2010.

DEAR SIR

IT IS VERY UNFORTUNATE TO LODGE THIS COMPLAIN THAT SINCE FEW MONTHS BACK I AM NOT IN A POSITION TO USE NET BANKING. TO DAY ALSO I TRIDE TO PAY ONE RENEWAL PREMIUM OG BAJAJ ALIANZ, BUT DUE TO NOT RECEIVEING OF HIGH SECURITY PASS WORD IN MY MOBILE, I AM NOT ABLE TO COMPLETE THE TRANSATION. I AM VERY SURPRISE THAT WE CAN NOT BELIEVE SBI NET BANKING .
IF REALLY SBI IS INTERESTED TO SOLVE THE PROBLEM, I DO REQUEST YOU TO HAVE AN ENQUIRY ON IT. AND LET ME KNOW THE REASON FOR THIS. PLEASE NOTE THAT FROM MY EXPERIENCE IT IS OBSERVED THAT AXIS NET BANKING IS VERY VERY BETTER THAT YOUR NET BANKING SERVICE.
JOGEN SARMA.
DY MANAGER
BONGAIGAON REFINERY,IOCL.

E-MAIL : [protected]@iocl.co.in.
A/C NO; [protected]. BRPL COMPLEX BRANCH.
DHALIGAON-783385

I Sri Hadipa Nag submit my written complain against the Field Officer, S.B.I., Tarbha Branch, State- Orissa.
I have selected as a benificiary under PMEGP scheme. The General Manager, D.I.C., Subarnapur send the details of the Project Proposal to the I.P.O., Tarbha Block, Person Concerned and Chief Manager, lead Bank, SBI, Subarnapur. Accordingly I went to the concerned Bank and discussed my matter. The Field Officer by exercing his monopoly refused me to discuss. Whatever necessary documents required he did not intimate me. He has not supplied and adviced for related documents. Recently I got a latter from the bank about refusal of my application. When I went to the bank for enquiry the roudy Field officer misbehaved aboused me in felthy language and told me to get out from the bank. Here I pray before you that, if have no right or ability to avail the loan why the concerned authority selected me as benificiary under PMEGP scheme ? Whether the bank has any guide line or this bank is the personal property of the Field Officer ? Whether the Field Officer has got the power as his discreation to put forth different cause on each date ? Whether in India is there any natural Justice or not.
I pray before you that make necessary arrangement for my loan purpose or else intimate the authority under PMEGP Scheme to not to send any loan application under this scheme. For the betterment of the poor Indian this type of Field Officer is not required at Tarbha and kindly transferred him as early as possible. Yours Faithfully. Hadipa Nag, Village-Sagarpali, P.O.- Singhari, P.S.- Tarbha, Dist.-Subarnapur, Orissa, Pin. 767016

Dear Team,

My name was wrongly captured as ADITI BHATT on SBI Credit card and related policy papers which was done by one of your representatives who came for a target completion purpose.against which i have lodged a complaint in 2008 in MP nagar Zone 1 ,Bhopal office .The card was blocked that time which was clearly reflecting in the system also.Till date no developement is done as of now.I am getting continous calls from call centre regarding payment of outstanding dues of around Rs.15000.The way of talking of your executives is not only rude but very harsh.One of current example is Mr.Govind Rai who called me today from no. [protected].He was not ready to understand the issue and continously arguing that its not a mistake on part of card issunace dept for name error..KIndly look into this matter since its been almost 2 years and there is no point of harrassing customer like this when fault is on your part..If no action is taken even after this complaint i will forced to lodge a complaint regarding harrassment to customer when fault was of SBI...

Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :R.ranjeeth
A/c with SBI Mothi nagar Branch Hyderabad
A/c No. is [protected]

Thanks & regards,
R.ranjeeth
+91 [protected]

My SBI card account No.[protected]

Debit card No.[protected]


I have lost my SBI ATM debit card. So kindly block the card immediately to avoid misuse

M.V.L.Narasimha Rao

To,
Chief Manager
State Bank of India Chadani Chowk
New Delhi.

Sub: Regarding six pay commissions’ arrears is not credited to my mother A/C. NO: [protected].

K/A: Chief Manager ( Pension Depptt.)

Dear Sir,
With reference above subject my father late Sh.. Chet Ram receiving pension through saving A/C No.[protected] SBI Moradabad &PPO NO. [protected]. He was expired on date[protected].After his death family pension was starting on Dt.[protected] in my mother Smt. Suraja Devi A/C No.[protected] through SBI Manipuri (UP). But six pay Commission arrears are not credited in my mother A/c to till date.
It is requested to kindly look in to this matter and takes necessary action please and credits the six pay Commission arrears as soon as possible.

Thanking you.

With Best Regards
Gajraj Singh
([protected])

My Mother: Smt. Suraja Devi W/o Late Sh. Chet Ram
A/c No: [protected]
Avas Vikash Manipuri (UP) 205001

Dear sir;
i was withdrawal amount at mumbai airport Rs. 2000 and i recived 100X5+500X1 and 50X1 only.
dated 4/10/10 time aprox 4:15 to 4:20
Please let me suggest what should i do?
Name of Preeti Srivastava, A/c. [protected] and debit card no. is [protected]..........1009.
My phone no. [protected]
Thanks

Dt. 07.10.2010
Tarun K. Johry
5102 / B-7,
Vasant Kunj
New Delhi -110070.
M –[protected]
Dated : 08th Jan. 2010

CC : To
The BANKING OMBUDSMAN
2nd, Reserve Bank of India Building,
6, Parliament Street,
New Delhi - 110001


Sub. : Harassment on Mis-use of SBI Credit Card

Reference – SBI Credit Card No. – [protected]

Banking OMBUDSMAN Complaint No. [protected]

Dear Sir / Madam,

Your kind attention is drawn towards the “harassment” from SBI Cards (Follow Up Deptt) on account o[censored]njustified phone calls asking me to make payment for transaction which I have never been done. Sometime they people use very objectionable language and derogatory remarks in process. I have updated them several times, but it seems they think by repeated calling would result in some payment. Such “frantic and assertivecalls” would not be tolerated in future and would be complained in suitable forum about your callous and pressure techniques.

Earlier also, I have made several requests on the subject matter and your subsequent acknowledgement Dt.15thSept.2009 registering above complaint vide letter No. [protected]. I have also requested several times telephonically and through letters Dt.19th Aug. & 22nd Oct. 2009 to the Asst. Vice President, Customer Services and the Asst. Vice President, Fraud Control unit of M/s. SBI Cards & Payments. Since then, I received only one letter from Sh. Amit Kalra (Manager - Customer Services) Ref. No. MQ[protected], Dt. 16th Sept. 2009, wherein it was stated that the SBI Cards has taken note of my complaint regarding disputed transaction and the same is under consideration.

I am once again providing you the brief facts of this transaction:

1)The payment for which Transaction is forced on me , was never done by me;
2)There is no signature on transaction slip of disputed transaction as evident on transaction slip of the transaction;
3)The payment for other transaction which was there in the statement was made on time as other regular payments;
4)A police complaint was lodged for fraudulent transaction;
5)The merchandise has not been bothered to tally my signature with signature on the back of credit card ;
6)No SMS or communication was received for any such transaction when it happened;
7)I have requested for cancellation of my Credit card on realising such unauthorised payment;

I have suffered a lot on this account and I again request you to kindly look into the case sympathetically. The payment should be asked from the merchandiser who are authorizing payment without verification and from poor customers for without their fault. Is it due to the fact that easier to hold the neck of the credit card customer as compared to the merchandiser, who has better muscle power ? If it not necessary for them to make verification of Customer’s identity , then what is use of getting transaction slip signed by the customer ?

The message should not emanate for others from my experience that holding a credit card a curse.

As I suffered a lot on this issue and I am being forced to make payment for unjustified transaction. If this matter is not resolved then I would be constraint to seek legal remedy in ‘Consumer Court’ and further for suitable monetary compensation and legal action for suffering such mental harassment and trauma.

Thanking You and regards
Tarun K. Johry
M - [protected]

Dear Sir,

Demat account closure
I have opened Demat Account .After receiving demat account no body is available to activate it online.The agent has absconded and now I am unable to trade on-line because of above problem.

Im fed up of the callous attitude of the bankers nd now i wish to close the account

Name : MANJUNATH.S
Application No: ESI115604
Claint Code - ESI115604

Regards
Manjunath.S

lost ATM Cards A/C. No. [protected] of Dr. Kiran R Uikey, SBI, Br. Vile Parle. Please block the same immediately.

my ATM card not working it shows that selected transition is invalid my card number is[protected]

Sir
I am Sonal Kumar, my Udhampur (chinar compound ) SBI account No [protected] is not transfered till date. I am send account transfer letter on fax no 243261 before four month and before two month i send my account transfer letter by SBI Kalyaninager[protected] pune branch but account not transfered till date so sir please take action

Dear Sir,
My father late sh. Chetram saving bank A/c No.[protected] & PPO NO.[protected] has been expiredon dt[protected]. he was got pension through SBI MORADABAD (UP). after his death my mother Smt. Sooraja Devi Saving A/C No.[protected] SBI Mainpuri (UP) has get family pension.
Six pay commission arrears is not coming in saving account in my mother.
Please give six pay commission arrear as soon possible.

Regards
Gajraj Singh
[protected]

Dear Sir/Madam,

Applicant Name : Asha Ramkisanji Lahoti
Subject : I was lost my ATM card so please block my ATM card
Account No: [protected]
Branch : Pandharkawada

I Navdeep Singh S/o Harvinder Singh is having a S/B a/c no.[protected] with State Bank Of India , Chowk (Shahjahanpur) . This a/c is deactivated .It requires transfer also to Khanna(Punjab) branch.For this an application was sent through Khanna branch to Shahjahanpur branch about two month back. Nothing is heared so far.
My e mail id is [protected]@yahoo.com

I tried to withdraw money from SBI ATM as I always use ATM to withdraw money but this time there is having an issue regarding my pin code. ATM is showing Invalid pin code entered. I tried couple of days but the problem remains the same. So can u please provide me my own pin code as my financial issues are always depend on mt ATM card n the main thing I am not having my passbook and my check book with me and thats why I am not able to withdraw the money from the respective branch. So can u plz mail me my own Pin code.

Here's my detail:-

1.SBI Acc No:- [protected]
2. Card no:[protected]
3. Email Id:- keyur.[protected]@yahoo.in

I had received a wrong billing and also showing outstanding against me even I had already settled the account long back. Please refer the below letter for your reference and neccessary action.

Looking forward for your kind support.

Thanks & Regards,

Vijay Kumar Singh

===============================================
Dated: 05 Oct 2010

From:
VIJAY KUMAR SINGH
C301, Kasturi Ritika Vihar,
Takli Sim, Hingna MIDC Road,
Near T-Point,
Nagpur - 440016

To
State Bank of India
SBI Cards & Payments Services Pvt Ltd
DLF Infinity Towers
Tower ‘C’, 12th Floor, Bldg – 3
Block – 2
DLF Cyber City
Gurgoan – 122002
Haryana


Dear Sir,

Re: Demand Notice SBI Credit Card No[protected] and Account No[protected]

This has reference to above subject, I had received a demand notice no DLN_PA_AUG-10_18194 dated 19th Aug 2010 from your advocate Pathak & Associates, 27-A, South Ganesh Nagar Delhi – 110092 and I was surprised to note that your books is still showing outstanding in my credit card account.

Please note that I am a high blood pressure patient and I had already settled my credit card account and paid the entire settled amount which was pending against my credit card account through cheque and also send the letter as details attached herewith.

After paying the full settled amount I had received a further statement having some charges etc. against which I had already sent a letter and mail too, but not received any response from your end.

After 3 years again I received a call from your end and ask to re-settle the outstanding amount by paying some part payment, since I had already paid the due amount long back then how this could happened?
I again asked him to send the complete ledger since beginning and confirm how it is showing outstanding against me? He started harassment and used cheap abuses with me and declines to provide the same.

On 1st Oct 2010 I had received the above said notice and it was disturbed me completely, since I am a high blood pressure patient and having excellent professional career and good profile in society. Please note I would not accept such bullying which may harm to my career and I may take a legal action against you for “Defamation Case (Loss of prestige)”.

This is requesting you to please look into this immediately and provoke me to take any unnecessary actions against you.

Thanks & Regards,

Vijay Kumar Singh

cc: 1) Advocate Subodh K Pathak, Pathak & Associates
2) Consumer Complaints Department, Credit Card, Reserve Bank of India