State Bank of India [SBI] Complaints & Reviews

Respected Sir,
This is to inform you that I (Abidali A Poonawala) is an existing S/B A/c Holder([protected]) in Carter Road, Bandra (W),Mumbai branch, since May-09 and is feeling very ashamed to informed the irresponsibility shown by the bank.

I have lost my ATM Debit card on 20/09/2010 at around 1200pm, and I myself serached a lot for the same but could not find it,then i visited nearby branch at safed pool (sakinaka) Andher(E) and presented my case to them they provided me the call centre number ([protected])and i called at call centre where i spoke to Tahera (lady) at between 1400Hrs to 1500hrs but unfortunately there was technical problem and i was told you will get the confirmation after 12hrs and thus she could not raise the ticket number, then i spoke to the safed pool (sakinaka),Andher(E) branch people, she told,we are not allowed to block the card other than home branch and you haveto visit your branch only, by that time it was 1540hrs and i started journey to my home branch which was at carter road,bandra (w) by bus, mean while i reach there, i informed my friend Mr.Qamar who visited there and requested for the same but he (prakash nikale) did not listen to him, nor was ready to attend my phone calls as well, but unfortunately there was traffic jam and i was able to reach there by 1730hrs and the bank was closed, Now no way, just waiting for 21/09/2010 sunrise and visited my home branch bank but by that time Rs.23,400/- was debited by unknown person and these affected my family and will be on fast for some days god forbid,

I would be very grateful if you could look into these matter and repay my innosent amount which was withdrawn wrongly

Thanking you
Yours truly
Abidali Poonawala
[protected]

sir,
i retired from Indian Air Force on 31 Jan 2007

my pension account is in SBI A F stn Sulur branch/ A/c No. [protected]

I received a corrigendum PPO. no. 08/14/B/CORR/66586/2010 dated[protected]. the Corri. PPO was forwarded to CPPC/SBI/Chennai by the said branch. it is almost 2 and 1/2 month the ammount has not ben credited to my a/c.
the remedy against my case be dealt as early as possible

CEO ( Abhay Kumar )

Dear Sir

this is to bring to you notice that I Ricardo dacosta was given a Credit card in 2001 which I Used and paid all my dues to the time I decided to consolidate all my cards and give up the SBI card I paid 1300 rupees as the final payment for the card and asked the Agent and asked your credit card complany to close the account in 2006

Since then I was under the impression that the credit card has been closed until recently when i get another call from the Collections agency telling me that i need to be paying SBI credit cards Rs 16000 .....and this is all intrest accumulated over the last 4 years for the amount i paid

this seems absurd and unbelievble to me ...... she has been calling me and embarrasing me ove tht Phone also threating to spoil my CYBIL score .....so i am not eligible to take any further Loans .......I am Not liking the way she speaks or gives me threats
Please have this taken care of as I am Plnning to take this to consumer
court
Abhay Kumar, CEO of SBI Cards and Payments Services Pvt Ltd has faced an arrest warrant issued against him and two others. The warrant has been issued based on a complaint filed by lawyer Tushar Mandlekar on charges of contempt of court.



The two other people against whom warrant has been issued include Milind Deshpande of GE Money and Kunal Sani, recovery agent of the same firm.

Mandlekar has lodged the complaint with a consumer court on charges that a bill of Rs 19000 was issued under his name when he did not have any dues to be cleared. He said that he had used the card only on three instances and that he had cleared the outstanding balance in 2006. SBI had also mentioned this within 45 days of payment being made.

Now after the bill was forced on him, he moved to court. The court has decided in his favor and slammed a fine of Rs 7000 on the company. The company did not address the court's orders and continued harrassment of Mandlekar.

Mandlekar said that "The company officials called me up regularly, telling me to pay up. They even sent Kunal Sani, a recovery agent who tried to force his way".

The court has thus given orders of six months imprisonment for the accused trio and Rs 10,000 fine has been put on each on charges of contempt of court.
Specially after reading the Case of Mr Tushar Mandlekar which sounds Exactly what has been for me

Thanks & regards
Ricardo Dacosta

Dear Sir/Madam


Why SBI Visa Yuva Debit Card facility is not available for the customers of State Bank of India Bommanahalli branch.

I want to point out the features given in SBI site in the Sbi yuva card section:

"SBI Yuva Card is an International Debit Card on VISA platform, exclusively designed for vibrant youth of India between 18-30 years of Age. The card can be used at ATMs for cash withdrawal at all ATMs under bilateral arrangement. It can be used for dining, shopping and traveling at POS/MEs. This Card is available in all our branches free of cost. You can not only draw cash at ATM but also swipe it for. This card is PIN based on ATM and signature based at POS/MEs. This card can ‘be used for e-commerce i.e. for shopping through internet by using VbV (Verified by VISA) certified internet websites. Funds can also be transferred using VISA Monet Transfer facility. Using our ATMs, card holder can also transfer funds to other VISA Debit/ Credit Cards issued by our Bank or any other Bank."


In the fourth line it says, 'This Card is available in all our branches free of cost.'

But I don't find it in my SBI bank as the worker/employee said this service is not available here.

I want to ask the SBI officials and managers, if this facility is not available in all branches then why the false features has been indicated in the SBI website.

Regards,

Sushovan Dey.

I, P.Prathap Naidu, lost my SBI ATM card. so, please block it. A/c No: [protected], Rgmcet, Nandyal.

Dear SBI Bank Officials,


My wife( Rekha Jingar) has deposited the cheque to SBI, NAL, Bangalore office on 6th September,2010 into SBI saving account SBI [protected].
But It has been almost 15 days, still money has not credited into my account.

Following the cheque detail:
Bank Name=>Bank of Baroda
Date submitted=>6th Sep,2010
Cheque number: 518758
Amount: 30000

Can you please look into the matter very urgently and credit the cheque into my account [protected].


I have called to Mr Madhav Nayak from SBI NAL branch on Friday(17th Sep,2010) on the checque issue.
He told me that the cheque has been sent to Jaipur for clearing. He told me that he will find out on monday the cause for the delay. When I called him 30 minutes back today, he told me the that Jaipur clearng cell has not cleared. When I asked him the reason then he told me that he do not know and forwarded the call to Chief manager. My call was not picked up by chief manager. I tried to call the SBI NAL branch again and called almost 10 times. But No one is picking up the phone.

I am really upset with the service.
Can you pelase do the needful and make sure that at least they pick up the calls.

[protected]@sbi.co.in(SBI bangalore help line)
sbi.[protected]@sbi.co.in; cmr5.[protected]@sbi.co.in( SBI, NAL, Bangalore chief manager)


Please note:My Financial planning is being disturbed because of the delay caused by SBI in clearing the cheque.

Can you please make sure above cheque get credited into my account in this week


Thanks & Regards
Fateh Lal

A cresit card which was given to my husband 6 years down the line and the settlement of which has already been made by my HUsband with the company. However i have nothing to do with the company and the company executives talk in cheap languages and harass me by calling at my office and blackmail me. THe numbers they call from are [protected] and[protected]. Please help me from their verbal abuse.

My name is Shivani Singh residing in Hyderabad. I Have been receiving very frequent and harrassing calls from SBI for a collection on credit card of one R. Kistaiyah on my BSNL landline (#[protected] since the time I got a new connection on my name.
I have informed them each time to remove this number as this is wrong number, and each time the ladies on the call are extremely rude and argumentative and gone to the extent of telling me - " Do you want me to lie as I there is no option of removing this number meaning I will keep getting these calls".
I get the calls from Gurgaon call center which on my phone appear as [protected]. I have also tried calling customer care #[protected] for redressal of this but unfortunately there is no such option in IVR which can lead me to an agent.
It is getting extremely annoying as the calling agents are highly rude and leave my BP to soar post each call.
I would really appreciate if this issue is resolved at earliest. Thanks!

till now i called customer care for the 10th time to map my demat account
they told that we map ur demat acc within this evening ,tommorow,within 1 hr,etc.............
now i am not able to process DP report
i had 10000 rs cash in DP report

today (19/09/10) i tried to book a ticket twice using internet via sbi atm-cum-debit card but even though the transaction failed some Rs1300 were debited from my account.The irctc site shows settlement requested on the failed transactions page and gives a message "payment not received from bank".So,what am i supposed to do in this situation,i feel robbed by one of the most reliable banks of india.

Sir,
I am vivek Rastogi (Advocate)R/O-86,aboo nagar ,GT Road,Fatehpur.My father is Govt .Employer and he Is Open saving Joint Account in Service Period.State bank manager without my permission my saving account is converted single account and manager didnot me information.Create a withdrawl problem after my father is death january26,2010.my account Number is -T-63([protected]).FROM-state Bank of India ,Gulganj,Chhatarpur ,Branch code-3505.what i do it. please solved my problem
Thanks[protected][protected]
Sincerly[protected]----
vivek rastogi

I am TATA CREDIT CARD CUSTOMER my credit card no is [protected]. I was cheated by TATA sbi credit card.Initially when i had applied for tata card i was told that there would be no annual charge .After receiving the credit card i contacted customer care regarding annual charge .i was told that my card is lifetime free and there is no annual charge.They told me so almost 10 times whenever i contacted customer care.But after 1 year completion they levied me Rs 275/- as annual charge fee.This is totally unethical and cheating against me.People should be careful while taking TATA credit card .as they lie when applying for new card.strict action should be taken against such frauds.

From
Calicut.
K.Vinod Kumar 15/07/2010
L 4/8, GOLDEN TREASURE
K.S.H.B. Colony,
Malaparamba P.O.,
Calicut- 673 009.


To Whom so ever it may concern


Sir,

Sub: Explanation regarding SBI Credit Card which I had not used.
Ref: SBI Card No.[protected]

As mentioned above, I had a SBI Credit Card and I used the card for nearly seven or eight month and repaid the amount. While taking the card the person said that there will be no charges will be debited if I had not in use or if there is no dues.

After a year later I had got a phone call from Chennai Office that I have to pay Rs.1000/- for settlement . I had paid the amount for which I had actually not used.

I used to contact the call centre for further clarification where I did not get any reasonable reply. And the main draw back of SBI Card that is no office at Calicut, So I am enable to call/ talk to the resposible persons.

From the State Bank I had talk to the Manager regarding this issue , He said, ‘need not pay this amount’ . He also said that they have no connection with SBI Credit Cards and their Bank.

Last March they had called for an adalath and I had explained the situation, further I did not get any reply in this regard.

Again last month, a person called from settlement division that I have to pay Rs.8300/- so that he will arrange a settlement letter from SBI. I have disscussed the above matter with him ( one Mr.Vinod). I disagreed to pay the amount and I also said if you are sincerely settle my account I will pay Rs.1000 or Rs.2000/- maximum after 2 days again the same person is calling and ask me to pay Rs.7200/- to settle the account.

I truly stating that I am not liable for the said Credit Card which I had not used. Even though, I want to settle the account with nominal amount. So, kindly arrange a resposible person to do the needful.

Thanking You,

Your Faithfully,


Vinod Kumar K.

Dear Sir/Madam,
I,Savitri Verma having account no.[protected] loosed my ATM card issued from Vidyapalam(Nellore) branch.I request you to lock my ATM card as soon as possible.




Your sincerely
Savitri verma

It is related to 03 succesive ECS deduction on 6th Sept 2010 to BSL Mutual funds from my A/C xxxxxxxxxx4149 with SBI kanpur Main branch (NRI -CELL). SBI is not replying regarding this issue. Even I did not authorized any ECS for this date.

I(Satish Kumar,[protected]) have withdrawl from main sbi Gurrgaon branch ATM Rs.8000.Out of which one thousand rupees note was fake.When i reported this to the bank they told me that this note was not of that bank. and they denied to change that note.So I have faced loss of rupees one thouusand.This note was put in ATM intentionally by any corrupt employ of SBI.This act is of shame for SBI corrupt people.

Hi,

My ATM card is worn out, so i need a dupliacte ATM card. please can someone help me in getting the same. i approached the bank to get an duplicate for , they would do nothing but they wanted me to go via the toll free no[protected]. neither way the toll free no, cares to check for customers complaints. please can you help. thanks.


Regards,
Gayathri.

SIR

I have received the memo stating that DDno 660467 for Rs 8000/- drawn in favour of my SBI CREDIT CARD NO [protected] Issued for settlement of my outstanding dues was not Cleared with remark DD outdated it is said that the date mention on DD was 14.02.10. But on verification of xerox copy of draft sent to me by you, it was notice that date mentioned in draft was 14-aug-2010 instead of 14.02.10.
This draft was wrongly kept hold from more than a month by SBI CREDIT CARD DEPT without intimation to me . So I kindly request you send the draft for clearing immediately and clear
my dues also request you reverse the all charges and interest debited to my card with an intimate me accorrdingly.
I regret to say that dues to your ineffecient staff lack of control has cause
lot many problem in settleing this issue
Once against i request to send the draft clearing immediately and reverse ll charges denited by card .

Awating for REPLY


Regrads
nitin

Dear Sir,

I am unable to make use of my SBI Credit card No.[protected] as the same is blocked. However, I have a credit balance in my card account. I request that my card may be reactivated at your earliest so as to enable me to make use of the same.

I value the relationship with sbi and all its services. I have my salary account in sbi at versova branch and also I have opened my pension account in sbi at bharanikavu in kerala.

I request you to kindly look into this matter and release the card for my use.

Thanking you


yours faithfully,



P B Nair

Deposited one Outstation Cheque to SBI Hadapsar Brach on 31st of July, which is to be deposited in SBI A/C Jharkhand Bokaro Steel City. Hadapsar Brach sends it to Local clearing as per their system by Mistake which is to be sent to Outstation.

Cheque returns back from where God Knows ? as I don't know where they have sent earlier however it was meant to be sent to Jharkhand Bokaro Steel City Branch Account.

After enquiring the Pune Hadapsar Brach, SBI Officer of Hadapsar Pune says that again it has been sent from Central Cheque clearing Branch of Pune on 7th August 2010, and they had deposited to outstation Cheque Clearing Branch on 26th of August , But today still on 16th of September Destination Outstation Branch is clueless where it is and no one(either side of the SBI Branch) is telling me where it has stuck.

So I need to file the complaint as it's hard Earned money of my Dad which they people are holding because of their improper process / system and Ineffecient Brach officers.