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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 1234

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M
mridusmita
from Bengaluru, Karnataka
Nov 10, 2010
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Address: North 24 Parganas, West Bengal

Dear Sir/Madam,


I applied for a SBI credit card and submitted the application form with relevant documents to your executive(Mr Anirban).Today I received a call from SBI for verifying the information submitted in the documents.Previously I was told by MS Mimi Saha that the card comes for free and I'll have to pay Rs 499 in the second year only if I donot use the card at all within a year.But after the initial verification was done,I was told that I must submit Rs 499 initially and would get it back in the second year if I purchase items worth Rs 75,000.

Obviously,I am not ready to submit any fee for getting a credit card when a lot of other companies are offering it free without any hidden cost.I have already told this to your executive.I tried to contact their numbers,but no one received the call.I don't know where to send the request for cancellation and what is the process.Please help.

I am not going to receive the card if it is sent to my address without my consent.


Thanking you,


With regards,

Mridusmita Mitra
ph [protected]
Aug 13, 2020
Complaint marked as Resolved 
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    N
    neelu57
    from Kolkata, West Bengal
    Nov 9, 2010
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    Address: Haryana

    WRONG NAME ON CREDIT CARD
    I was issued with a new credit card ... Number [protected].

    The name printed on my SBI credit card is wrong..... (AIR COMD S NEELAKAN). Since I am a defence officer my present rank has also been printed hence there may not be adequate space to print my full name on the card.

    The correct name to be printed is as follows:
    S NEELAKANTAN
    +1 photos
    Aug 13, 2020
    Complaint marked as Resolved 
    The name printed on my SBI credit card is wrong..... (AIR COMD S NEELAKAN). Since I am a defence officer my present rank has also been printed hence there may not be adequate space to print my full name on the card.

    The correct name to be printed is as follows:
    S NEELAKANTAN

    I am attaching an identity proof ( My Driving License)
    Kindly reprint the correct name on my credit card as well as the Insurance certificate offered along with this new card and despatch the same to my address.
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      N
      naveen.bhargava
      from Noida, Uttar Pradesh
      Nov 9, 2010
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      Address: Ghaziabad, Uttar Pradesh

      Dear sir,

      I am Manoj Kumar Gupta. I got a home loan from SBI, Navyug Market Branch, Ghaziabad. I have completed the payment of this loan. My loan account no. was [protected]. But after the completion of the payment in cash the bank is unable to return back the original papers of my property. I am running in the branch since 6-7 days but they are not taking me seriously. I want to sell my property but I dont have my original papers. I m completely unable to do the same without papers.

      Kindly look into this matter and pls. help me. Kindly make some arrangements so that I can get my papers asap.

      Thanks,
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        K
        K S S Rao
        from Kamareddi, Telangana
        Nov 8, 2010
        Resolved
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        Address: West Godavari, Andhra Pradesh

        I AM A GOVT.EMPLOYEE.
        HOME LOAN TAKEN IN APRIL 2009.
        Mr. KESIRAJU SATYA SRINIVASA RAO
        Account Number : _[protected]
        Account Description: TL Happy HL 30 Lac (Fix)
        manager is denaying to issue current finantial year projected tax certificate though proposed tax for the finantial year is displayed in customer login on line site of SBI.
        My office is insisting to submit this, all my collegues are submitting the same, including SBI of other branches.
        As it is highly useful for the customer to get direct benifit during deduction at sourse, rather claiming to IT and refunding after an year, What is the wrong to issue the certificate.
        Requesting you to guide the manager accordingly.
        Ultimate concept of home loan by Govt. people is for tax rebate only.
        Many SBI managers are issuing except very few like sajjapuram branch of WGDt.
        Aug 13, 2020
        Complaint marked as Resolved 
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          G
          gyanarora
          Nov 8, 2010
          Resolved
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          Address: Sri Ganganagar, Rajasthan

          Hi,

          I held a PPF account (A/c Name :- Gyan Chand; A/C no 5058) in head post office Sri Ganganagar.

          I submitted an application on Jun 2, 2010 to The Manager, State bank of India Sri Ganganagar, for the transfer of this account from Post office to the bank.

          The application was submitted with the original passbook, for which the receipt was given.

          The post office confirmed that the PPF account was closed on Jun 14, 2010 and sent to SBI Sriganganagar.

          During my recent visit on Oct 14, 2010 I visited SBI Sri Ganganangar but the bank officials said that they have not received any cheque from PPF yet, and hence my account is not opened in SBI.

          I am not able to find any information from Post office and state bank official are not cooperating with me.

          Can you please look into this as soon as possible and update me through my email [protected]@yahoo.com or call me at +[protected].

          My Permanent address is :-

          House No - 478,
          Ward No - 6,
          Near Ravi Chowk,
          Purani Abadi,
          Sri Ganganagar (Rajasthan) - 335001


          Regards
          Gyan
          Aug 13, 2020
          Complaint marked as Resolved 
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            A
            ashishgotu
            from Gurgaon, Haryana
            Nov 7, 2010
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            Address: Madhya Pradesh

            Dear sir,

            I sent a request for top up of 25/- for my vodafone mobile no:[protected].The request was accepted for payment The amount was deducted from my primary account. Further got a SMS for successful transaction.But I didn't get any balance in my mobile account. on 6th nov2010.I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.

            AC NO [protected](PATNA RAJA DAMOH)

            E banking details.

            Narration: TO TRANSFER
            MB[protected] airtel,TOPUP,[protected]
            Ref. No.: TRANSFER TO[protected]


            Thanking you



            Regards,
            ASHISH VISHWAKARMA
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              Sahoo.1205
              from Korba, Chhattisgarh
              Nov 6, 2010
              Resolved
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              Address: Khordha, Odisha

              Dear Sir
              I have opened saving A/c in SBI Chhanagiri Branch & applied for ATM Card at that time ie May-2009, but not reach my ATM Card yet. Then contact Branch manager more times but no succesfully answerd from him.
              So I request kindly action in this matter.



              Thank You
              Bhagirathi Sahoo
              Mob No-[protected]
              A/c No-[protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              ATM CARD applied for A/C No.[protected] is not received till the date. If issued please reply me about the status.
              Thanks
              ATM CARD applied for A/C No.[protected] is not received till the date. If issued please reply me about the status.
              Thanks
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                P
                pallabg
                Nov 6, 2010
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                Address: West Bengal

                Dear Sir,

                This is to inform you that I have received my CIBIL Report today which show that my Status is "Written Off" for a SBI Credit Card, Account No. XXXX8447.

                As per records, this card was issued to me on[protected] and was closed within 5 months, ie.[protected]., showing a High Credit of 674.

                Please note that I have not received any such Credit Card from SBI, and till date, I have not used even this Credit Card, hence please let me know why and how, this card was issued in my Name, and how the Report is Showing a High Credit of 674.

                I would like to have the Details of the Tranaction, please, and who made the Transaction. I have escalated the matter to SBI Cards Customer Support, SBI Cards Support Head, SBI Cards VP, etc, and have been following them up for the past 5days, but I have not heard from them yet. They are so pathetic in their customer service.

                I am to apply for a home Laon, but I fear that my Loan might get rejected due to this incorrect act from SBI and unprofessional attitude of their customer support in not responding to any queries. All my other Data, loans eetec are correctly reflected in CIBIL without any issues, except this SBI Card issue.

                Please advise, as this is extremely critical, and I have also lost hope from these so call Credt Card givers.

                Also, please let me know your SLA for Response.

                Best Regard,

                Pallab Goswami
                Aug 13, 2020
                Complaint marked as Resolved 

                SBI Cards — sending bills & unsolicited card

                SBI cards is sending me credit card without asking & send bills even if I am not using it.

                It has happened several times.
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                  J
                  jbhsmeta
                  from Hyderabad, Telangana
                  Nov 5, 2010
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                  Address: West Bengal

                  Dear Sir,
                  I Jyotibrata Haldar have an account at SBI Kalindi(near lake town) branch.Account No-: [protected].On 3rd november 2010 my sister was trying to withdraw Rs. 8000 from the HDFC back using the atm card of the aforementioned account number. After completing all the formalities (ie..giving pin,with drawl amount etc) the screen showed that transaction was being processed - then the screen showed that "do you want to further continue"...It skipped the step "take your cash"...And checking the available balance again, account is showing that Rs-8000 has been debited from the account. But in reality she didn't receive the money in cash.

                  ATM No:-S1ANCC87
                  Time :18:08 hrs
                  Date:3/11/2010

                  TXN - 1757

                  Card No:[protected]

                  Kindly do the needful at your earliest.Awaiting your response.

                  With Regards

                  Jyotibrata Haldar
                  [protected].
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    shant_guru
                    from Jammu, Jammu and Kashmir
                    Nov 4, 2010
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                    Address: Pune, Maharashtra

                    I have applied for a credit card from State Bank of India through the special scheme for defence personel "DSP". I have a saving account with the Deccan Gymkhana Brach Pune. However I was informed by the concerned official from the bank that my application has been rejected on the grounds that the permission has been denied by the Cbill. I have credit cards from ICICI Bank, HDFC Bank and CITI bank and NO repeat NO payment is due till date.

                    I am unable to undersand that being an serving Army officer and having sufficient balance in saving account as well as FDs in the bank, why my application has been rejected.

                    My email id is shant.[protected]@gmail.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      amitkumarsriv
                      from Hyderabad, Telangana
                      Nov 4, 2010
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                      Address: Jaipur, Rajasthan

                      My father has lost his State Bank of India Debit Card. The Bank Account number is

                      [protected]

                      Name - Shiv Kumar Srivastava

                      Branch IFSC Code - SBBJ0010188

                      Please block the debit card associated with this bank account number.

                      Thanks
                      Amit
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      My debit card of SBI having name of R Lavany has been lost in train while travelling from Delhi to Hyderabad on 18 Dec 09. My a/c No. is[protected]. Please seize al transations till my further request.
                      Lost SBI Debit card

                      My debit card of SBI having name of Sucharita Roy has been lost in train while travelling in local train in Mumbai on 4th January 2010. My a/c No. is [protected]. Please seize al transations till my further request.
                      i have lost my ATM Debit Card please block immediately. Account number [protected] - ERNAKULAM Branch Code No.1051
                      My debit cum ATM card has been stolen today. Card no. is[protected] and account number is[protected]. Kindly block the same on immediate basis.
                      i lost my sbi debitcard please block my card

                      a/c no:[protected]

                      card number:[protected]
                      please block my debit card

                      card number:[protected]
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                        V
                        visha37
                        from Delhi, Delhi
                        Nov 4, 2010
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                        Address: East Delhi, Delhi

                        This in regard to Debit card lost case. When i first went to SBI Shahdara Branch after FIR for my lost wallet in oct,2010, one of employee told me to just fill new Debit Card form and drop in box & nothing else, even he doesn't required the FIR copy but i anyway droped FIR copy & Debit card form with all my details. Now after 15 days when i again went om 2/11/2010, other officials told me to first call on customer care and then fill new form for Debit Card. When i asked for customer care no. they told me to copy from ATM outside. I copied the no. i tried but none of the number got connected. Today i took customer care no. from website but this new no. is also not getting connected. so, i mail my all request to their helpline e - mail. Please help me asap bcoz i am afraid if someone uses my card and withdraw or any misheppens i want SBI to take the blame.
                        Regards
                        Vishal Sharma
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          C
                          chaitanya.vinnakota
                          from Hyderabad, Telangana
                          Nov 4, 2010
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          SIR,
                          IAM CHAITANYA VINNAKOTA, I HAD AN SAVINGS ACCOUNT OF SBI IN GUNTUR BRANCH. ON[protected], I WAS DRAWN 1000 RS (800 RS FOR FIRST TIME AND 200 RS FOR 2ND TIME)FROM SR NAGAR, ATM HYDERBAD. BUT IT SHOWN ME THE TOTAL AMOUNT DEDUCTED IN MY ACCOUNT WAS RS1200(800RS + 200 RS + 200). HOW IT IS POSSIBLE WITHOUT KNOWING ME. WHAT ABOUT THE DETAILS OF THAT 200 RS. I WANT TO KNOW THE DETAILS.



                          REGARDS
                          CHAITANYA VINNAKOTA
                          ACC NO: [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            M
                            maheshkumar.cmk
                            from Pune, Maharashtra
                            Nov 3, 2010
                            Resolved
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                            Resolved

                            Address: Chittoor, Andhra Pradesh

                            i lost my sbi atm card, i wnt new atm card how to apply my new debit atm card.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Respected sir, i lost my atm card.i am trying to block the card from the phone but the line is too busy or not working. so please block the my atm card.. my accont number is [protected] by name A.Sasiraja chari of hindupur branch,
                            bank address:-
                            hindupur
                            anantapur(dist),
                            andhra pradesh.
                            Respected sir,
                            i lost my atm card.i am trying to block the card from the phone but the line is too busy or not working. so please block the my atm card.. my accont number is [protected]by name M.Balaji of komaragiripatnam branch and my ATM numder is[protected].
                            Komarigiripatnam sbi bank,
                            Near amalapuram,
                            East godavari dist,
                            Andrapradesh.
                            Respected sir,
                            i lost my atm card.i am trying to block the card from the phone but the line is too busy or not working. so please block the my atm card.. my accont number is [protected] by name Nagaraju Naganaboyina of komaragiripatnam branch,
                            bank address:-
                            komaragiripatnam
                            east godavari(dist),
                            andhra pradesh.
                            Respected sir,
                            i lost my atm card.i am trying to block the card from the phone but the line is too busy or not working. so please block the my atm card.. my accont number is [protected] by name M.Balaji of komaragiripatnam branch,
                            bank address:
                            komaragiripatnam
                            East godavari(dist),
                            andhra pradesh.
                            Respected sir,
                            This is suresh. I lost my ATM card on 19th march. For past four days i tried to contact in land line but i cant connect. on saturday i sent mail thro this. til now i didnt get any information. My account no is [protected]. looking forward to your reply.




                            Regards by,
                            suresh.B
                            I lost my ATM card on 29th july 2009. my account no is [protected]. so urgently block my card. please co ordinate me.do it needful
                            how to get atm card

                            my account no-[protected]
                            lost
                            Respected sir, i lost my atm card.i am trying to block the card from the phone but the line is too busy or not working. so please block the my atm card.. my accont number is [protected] by name A. ashish sahu of bada bazar sagar branch.
                            bank address:-
                            bada bazar sagar
                            sagar(dist),
                            madhya pradesh
                            respected sir,
                            I have lost my ATM Card on 8th September at 6.30P.M. so please block my card. My A/C is [protected] and my name Nityagopal Mondal, NBU Campus Branch Shivmandir, Siliguri Darjeeling W.B.
                            sir i lost my ATM in past 3days back please block it immediately and i have 4000 in my account. i am an account holder of SBI GIDDALUR branch my account nuber is [protected], prakasam(DIST) thanking you sir
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                              nandaharish123
                              from Hyderabad, Telangana
                              Nov 3, 2010
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Sir,
                              I have deposited One Lakh and TwentyFive Thousand Rupees as bank guarantee for working in MAYTAS INFRA for a period of two years on September 13th 2008. I have completed two years and two months still i didnt get my deposit money back to me.Despite all my efforts(frequent calls,visiting the bank) there is no proper action taken towards my amount.Not only this there are many blounders committed by there staff like entering the names wrong, keeping the deposited amount with them, not responding to the consumer's problems. Please take necessary action to get back my amount
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                B
                                bpgurung
                                from Kolkata, West Bengal
                                Nov 3, 2010
                                Resolved
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                                Address: West Bengal

                                I retired from service on 1st march 2010. I have not yet received my monthly pension. my particulars are as under:-

                                Name: Bel Prasad Gurung.
                                PPO No.:[protected].
                                Account No.: [protected], SBI, Salugara (11384).

                                SBI, Salugara has made the following correspondence:-

                                30/07/2010
                                Registered letter no. 8116 dated 1/10/2010, 18/10/2010 and 28/10/2010.

                                In view of the above, it is earnestly requested to look into the matter and release the pension as early as possible and oblige.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I am Bel Prasad Gurung, Commandant, retired on 28 february 2010(afternoon) holding PPO number.[protected] as alloted by Central Pension Accounting Office, New Delhi vied their Diary No.PN31012675 and STNY No.CC678254A dated-06/07/2010. I have opted for payment of my monthly pension in my account number [protected] at State Bank of India, Salugara(Siliguri), District- Jalpaiguri, West Bengal. I have to submit that I have not yet been paid my monthly pension so far. It is, therefore, requested that steps be taken for payment of my pension and oblige.
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                                  A
                                  Anandaraj A
                                  from Chennai, Tamil Nadu
                                  Nov 2, 2010
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  I have a Salaried Savings Account on State Bank of India, NCL Campus.
                                  SBI Process is so slow that my salary has never been deposited on 1st of any month. Rather my friends who have their account with other banks such as Punjab National Bank, ICICI, IDBI get their salary on 1st of every month dot.
                                  This has happened with me for the past 6 years, escept for few rare occasions wherein my salary is deposited in time.
                                  The Bank authorities should take necessary action on this issue
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    J
                                    JSKARAN
                                    from Chandigarh, Chandigarh
                                    Nov 2, 2010
                                    Resolved
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                                    Resolved

                                    Address: Jhunjhunu, Rajasthan

                                    I have MBS on my saving bank account. From Last 10 days this Mobile Banking Service not working Properly and I am unable to do any transaction. When I try to do any Transaction then I recieved a massage:
                                    "Transactions over GPRS and SMS not allowed for your account code=943"

                                    I have already submitted complaint by internet in online complaint form as Complaint Ticket Number : CC[protected].
                                    But there are no responce from SBI.
                                    I also send a email as a complaint to the SBI branch but its branch also not give any responce.
                                    So Please solve my problem. and start again my Mobile Banking service on my mobile.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dec 24, 2014
                                    eswaranvarisi's response
                                    The User ID for WAP based service is distinct from the User ID used for application based service. If you use the same User ID that is being used over application based service to transact over WAP, you will be disabled from the application based service. This restriction has been placed for security reasons. You can change over from WAP mode to application based service with the same User ID by the following procedure: - - - - Main Menu > Settings > Forgot MPIN > send the message. The ‘Forgot MPIN’ option can also be accessed from the main screen while using WAP. A default MPIN will be received. Change MPIN. Register at ATM or branch again. The User ID can now be used over application based service
                                    I have MBS on my saving bank account. From Last 10 days this Mobile Banking Service not working Properly and I am unable to do any transaction. When I try to do any Transaction then I recieved a massage:
                                    "Transactions over GPRS and SMS not allowed for your account code=943"
                                    Same problem here too...
                                    Same problem here toooooo
                                    I face the same problem, i changed my registration, Now i am not able to change the MPIN, when I tried to change the MPIN, Transactions over GPRS not allowed for your account go to the setting and change channel to GPRS, When I tried to change the chanel, two times it ask the MPIN and says Request to change channel is accepted and under progress wait for replay SMS. Pleas help...


                                    Ph.[protected]
                                    This Error Message is received if

                                    User is registered through SMS Banking Mode : i.e. MPIN Changed through SMPIN, on [protected].

                                    And if such a SMS Banking or WAP Mode Registered User ID is being used through the Freedom Application such an error will be received.


                                    If the User desires to Use MBS through Freedom Application Based Mode, then to convert to Application mode of MBS.

                                    Use the option “forgot MPIN” in Freedom, Change the Default MPIN received under setting>>change mpin options in through Freedom Application, & Register / Validate the Account through ATM (with a pre condition that the Mobile Number being registered for MBS is already updated at the CIF of the Primary account, being registered for MBS) / Branch CBS Online option no. 3 “Validation after forgot MPIN” .
                                    Forgot MPIN request can now be made from any registered Mobile irrespective of the mode of registration by sending SMS “SFPIN<space>UserId” eg: SFPIN abc123 to [protected] or 567676 .

                                    Please Note that the Mode through which the User changes the Default MPIN (either received initially or on use of the option “Forgot MPIN”) decides the MODE on which the User gets registered.

                                    For further clarification send email to mb.[protected]@sbi.co.in
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                                      M
                                      mahendra231
                                      from Mumbai, Maharashtra
                                      Nov 2, 2010
                                      Resolved
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                                      Resolved

                                      Address: Mumbai Suburban, Maharashtra

                                      I having sbi credi card no [protected],but i have never use this card ,still i am getting credit card bills & also settlement letter & harrashment calls from SBI.
                                      Todays i got called from DELHI & GURGAON SBI Card[protected] he talking very rudely & using bad words.
                                      They giving me settlement offer but which card i never use how can i pay ?
                                      Also SBI Credit card sent legal notice.
                                      Please look in to this matter urgently.


                                      Thanks & Regards
                                      Mahendra Tulaskar
                                      [protected]
                                      +1 photos
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      SBI Credit Card — UNUSED CREDIT CARD BILL

                                      I having sbi credi card no [protected],but i have never use this card ,still i am getting credit card bills & also settlement letter & harrashment calls from SBI.
                                      please look in to this matter urgently.

                                      Thanks & Regards
                                      Mahendra Tulaskar
                                      [protected]

                                      Credit Card Bill on unused card - Comment #1851283 - Image #0
                                      sbi issued me a credi card, no [protected],

                                      but i have never use this card, still i am getting credit card bills & also settlement letter & harrashment calls from SBI.

                                      Todays i got called from Channai ([protected]) and asking me to pay 5042 immediate.

                                      Please look in to this matter urgently.

                                      Thanks & Regards,
                                      Ali SHah
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                                        limayesandeep
                                        from Kolhapur, Maharashtra
                                        Nov 2, 2010
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra

                                        Hello,
                                        My father (age 75) withdraws money from SBI ATM near home as he holds account with SBI. Some days back he got Rs500 note which bank claims as FAKE and hence denies to refund. In a way my father lost Rs500 for no fault of his. Surprisingly, instead of destroying the note bank handed over the same back to my father.
                                        The note is slightly faded (kind of washed out) but the marks are clear. I have tried to check on web and I dont see "0FQ" series appearing in the list of fake number series lists for Rs500.

                                        Kindly let me know what best can be done and if money can be recovered.
                                        +1 photos
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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