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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 1238

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A
ankur nigam
from Mumbai, Maharashtra
Oct 12, 2010
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Address: Bhopal, Madhya Pradesh

Dear Sir,
I am Sushil Kumar Nigam and my account no. is [protected] State Bank Of India, Branch: Mehgaon, Sir, Now I am retired man taken retirement on 28.02.2010 from Madhya Pradesh Power Transmission Co. Ltd. -Mehgaon, From the month of march.10 I received pension regularly from my company, But after August.10 as my pension to be credited from State Bank Of India -Pension Cell, Bhopal (M.P.) But I requested several times to credit my pension in to my account, But no one is taking resposibility for the same, & saying that we have to credit pension of all the pensioners of the Madhya Pradesh, & after so much requests yet today on 12.10.2010 i have not recd. any pension. My pension is pending from last two months, As my wife is suffering from severe kidney diesease and she is on dialysis, It should be 2 times in a week which cost Rs. 4000/- per dialysis at paras hospital gurgaon. How should it be possible to take treatment without money. So please take quick action against this bank & branch as soon as possible. Hoping for your prompt action.
Aug 13, 2020
Complaint marked as Resolved 
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    indian021
    from Malappuram, Kerala
    Oct 12, 2010
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    Address: Coimbatore, Tamil Nadu

    in the name of educational loan they make high stress to the students. even after getting all d relevant documents they not even responding anything to the loan applicant. using unnecessary words like hurting the students. unnecessarily informing the students to come to bank in working days . then students coming to bank by taking leave to the classes and they will suffer with lack of attendance , missing d classes so that their class hours will be wasted. then wats d use of getting loan and studying in college?
    they treat the loan applicant students like their servants.
    add. info:
    name of d bank : state bank of india
    branch: tirupur (THENNAMPALAYAM)
    IFSC Code / MICR Code: SBIN0007921 /[protected]
    Branch Code : 007921
    address: NO.1, DHARAPURAM RD, SAKTHI DEVI BLDG, 1ST FLOOR, TIRUPUR, COIMBATORE, TN,638604
    [protected]-2217995 IP-805501
    EDUCATIONAL LOAN FIELD OFFICER NAME : VEERA RAGHAVAN
    i kindly request you to take proper necessary action on those kind of fellows who miss using the students life.
    Aug 13, 2020
    Complaint marked as Resolved 
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      D
      dukethenex
      from Kolkata, West Bengal
      Oct 12, 2010
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      Address: West Bengal

      This is to inform that on 11th October,2010,I had paid my application fee of Rs.830 using my SBI ATM debit card through Billdesk Payment Gateway for Graduate Aptitude Test In Engineering 2011.

      I got payment detail showing showing "Invalid Authentication at Bank",Since the amount has been debited to my account ,but not yet received by Billdesk Payment gateway,where ia my money credited to.When I checked mini statement it shows RS.830 POS PRCH.How can I get my money back?

      My Account No.- [protected]
      My Card No.- [protected]
      Payment Bank. - Billdesk Payment Gateway
      Transaction Reference Id.- MSDC[protected]
      Payment Status.- Invalid Authentication at Bank

      With regards
      Soumya Kanungo
      Aug 13, 2020
      Complaint marked as Resolved 
      ATM Machine had shown the Transaction but we dint receive CASH on dated Twenty Seventh September Two Thousand Eight From ATM Branch- Faridabad Neelam Bata Road State Bank of Bikaner.
      I too made payment via the same channel and got same response as given below:
      Circle
      UPE

      Customer Name
      Neeraj.Asthana

      Transaction Date
      13-Mar-2011 10:19:59 AM

      Amount Paid
      INR 00000706.00

      Transaction Reference number
      MSPG[protected]

      Transaction status
      Invalid Authentication at Bank.

      Transaction status Desc
      Invalid ECI value received

      For all the payments I made today, I got the same response.I made payment for mobile bill too but I got same response.Please suggest what can be done.
      On BSNL payment site, they are showing "Bank Confirmation Awaited"
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        Balasubramanian Sama Iyer
        from Bangalore, Karnataka
        Oct 12, 2010
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        Address: Howrah, West Bengal

        In the month of December, 2008, I purchased SBI Mutual Fund, Blue Chip for Rs. 25,000/- (Rupees twenty five thousand only) and was allotted 4084.967 units under Folio No.11521160. On 19/01/2010, I redeemed 2084.967 Units @ Rs.12.49 each when NAV was above Rs. 13.50. It is notable that I have not been paid any Dividend during the period. Again on 1st October 2010, I redeemed the balance quantity of 2000 units and was paid @ Rs. 14.05 while NAV on the day of processing was Rs. 16.12 (Authority The Telegraph, Kolkata.) Again it is mentionable that I have not been paid any Dividend for the period. I would like to know whether The Telegraph is misguiding Customers or the Computer Age Management Services who are managing and sending un openable statements to Customers are Cheating and maintaining improper accounts. It is not obvious for every Compouter to have acrobat reader to open the account statement on E-mails. The CAMS may send statement by post. However I would like to know the actual NAV on the dates when the deposit is on growth and not Dividend Payout.
        Aug 13, 2020
        Complaint marked as Resolved 
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          K
          karim khan
          from New Delhi, Delhi
          Oct 12, 2010
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          To
          The Manager
          SBI, Centralized Pension Processing Centre
          SBI Chandni Chowk Branch, New Delhi

          Subject: Revision of Pension

          Ref.: Central Pension Accounting Office letter No.[protected]/625644/A1, dated 25.06.2010

          Respected Sir

          As per above referred letter my revised Basic Pension must be Rs.11770/- with effect from 01.02.2009, while in my account it is Rs. 11555/- till September 2010, but commuted amount has been changed from Rs. 4622/- to Rs. 4708/-

          Commuted amount is also differing as Rs. 4642/- instead of Rs. 4622/-in the month of August 2010.

          Above discrepancies may please be corrected please.

          Thanking You

          Sincerely Yours

          KARIM KHAN
          PPO No.[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          A/c No. [protected]
          Narayan Datt Bagauli
          Ex- MCPO EL (P) II No. 86325
          Retired on[protected]
          Authority PPO NAVY/S/688/78

          ONE RANK ONE PENSION NOT YET ADJUSTED PLEASE DO THE NEED FULL
          THANKS
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            S
            Suraja Devi
            from Pune, Maharashtra
            Oct 12, 2010
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            Address: Mainpuri, Uttar Pradesh

            To,
            Chief Manager (CPPC)
            State Bank of India
            Mainpuri (U.P).

            Sub: Regarding six pay commissions’ arrears is not credited to my mother A/C. NO: [protected].

            K/A: Chief Manager (Pension Depptt.)

            Dear Sir,
            With reference above subject my father late Sh.. Chet Ram receiving pension through saving A/C No.[protected] SBI Moradabad &PPO NO. [protected]. He was expired on date[protected].After his death family pension was starting on Dt.[protected] in my mother Smt. Suraja Devi A/C No.[protected] through SBI Manipuri (UP). But six pay Commission arrears are not credited in my mother A/c to till date.
            It is requested to kindly look in to this matter and takes necessary action please and credits the six pay Commission arrears as soon as possible in my A/C NO.[protected] SBI Mainpuri (675).

            Thanking you.

            With Best Regards
            Gajraj Singh
            ([protected])

            My Mother: Smt. Suraja Devi W/o Late Sh. Chet Ram
            A/c No: [protected]
            Avas Vikash Manipuri (UP) 205001
            Email Address: [protected]@rediffmail.com
            +1 photos
            Aug 13, 2020
            Complaint marked as Resolved 
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              V
              vikas goel
              from Lucknow, Uttar Pradesh
              Oct 11, 2010
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              Address: North East Delhi, Delhi

              sir,

              i have a saving bank a/c at keshav puram branch. Last Wednesday i went to keshav puram branch to receive my atm pin. but they said they have not got it yet from there atm pin centre. then i again went to the branch today but its unfortunate that one of the leading banks of the world behave with the customer in such a harsh way. first of all branch manager himself told me that there was lack of staff in the branch so he would not able to hand over the pin,then i told the branch manager that i was coming here again and again to get just my atm pin but instead of helping me he told me that i was talking in a harsh manner and if i continued to behave in such a way i would not get your atm pin ,may be you can come to the branch several times.

              then assistant branch manager took me to his seat and appologized and gave me my atm pin.

              as a customer i just want to ask a question whether the behavior of the branch manager was correct? is't spoiling the image of the bank .if the head of the branch makes excuses what can we expect from the staff
              i am having this account in the branch for 10 yrs but such behavior has forced me to think whether i should continue my account here or not? i know i am single customer may not be too important for large bank. But my opinion sbi has reached to such height because of believe of the customer in the bank.

              thanking you

              vikas goyal
              Account No. [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                M
                ManidharA
                Oct 11, 2010
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                Address: Mumbai City, Maharashtra

                We followed rigorously for our Income Tax refund for the asst year 2009-10 and at last our cheque was released by SBI on 5th of Oct'10. But god knows where the cheque is laying now. SBI simply gives a tracking number of SpeedPost which no where found. Speed post people say that they have absolutely no information with that tracking number.

                We do lot of hard work to earn money so we care for it. Please help us in getting our money back.

                Rgds,

                Sriman
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  Sudhanshu jha
                  from Dhamtari, Chhattisgarh
                  Oct 11, 2010
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                  Address: Gujarat

                  As i have mailed the SBi card many times for Refund and sended a letter for closure of my Credit Crad in August. Even After Phoning many times They did not responded in better way and always say that this is in process and u will your refund in 15 days and like this. as even u can ask a querry and i talked them many times as they hold records of every Customer. Nor Instead of telling in August they have told in oct 09 to resubmiting Letter and mention tocancell the FD and Today on 11 of october that it will take one more month and the super visor is not talking to me as always it is said that he is Busy in another Calls
                  i m not rich as other people it was only a FD Type sceme of 10000 and was unable to pay that, i just paid part amount above 4000.
                  please help me
                  my card no [protected]
                  Name : Amod D jha
                  Address : - 1st floor, studio complex, Nr. Gota Cross Roads, S. g Highway, Ahmedabad-382481
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    Anwar Ullah Khan
                    from Rajkot, Gujarat
                    Oct 10, 2010
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                    Address: Sonbhadra, Uttar Pradesh

                    Dear sir,
                    I A U Khan a pensioner of Employee Providend Fund Organisation and drawing the pension from State Bank of India robertsGanj Branch. My pension is stopped since Dec 2010. I have submitted my Life certificate two times one in month Dec 2009 itself personally visiting in the branch. On enquiring branch denied the they do not have my life certificate on records so please submit again. Second time I submitted the life certificate through one of state bank of branch Naliya(Kutch), Gujarat Since I am staying with my son who is working there. And Naliya Branch have despatched my life certificate on 5th July 2010. I have called to branch Twenty times on No. [protected] Branch Manager of Robertsganj Mobile No. He every times say that he will locate the Life certificate or Your pension will be started with in week. and Three months have passed and nothing happened. I can not travel to robertsganj from gujarat time and again and in need of pension money. Please help my

                    Yours faithfully

                    A U Khan
                    Mob NO. [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      SARC
                      from Darwha, Maharashtra
                      Oct 10, 2010
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                      Address: Nagpur, Maharashtra

                      We have Broadband connection in our Branch at Bharat Nagar , Nagpur. The error message is "Error:678 for host server.We have lodged complaint through Phone on[protected].But the electronic number provided by your dept.is useless.Every time it say that work is in progress. Since last two months the Broadband connection is not in use ,but we are honestly paying the charges from our bank.
                      We have send our Staff also for bringing the concerned person to resolve our problem,but nobody has responded towards it . Just they ignore it simply.
                      If your department could not provide the services to Country's largest bank, it can be imagined that what services your's department can provide to common man. God knows your future.
                      We have no option ,other than to go to consumer forum for recovering our paid charges and also to recover the loss incurred by us for not providing correct information to our valued consumer due to link failure of BSNL, as always.
                      Our Address & Contact details are as under.
                      Contact No:[protected]
                      State Bank Of India,
                      Stressed Assets Recovery Branch,
                      3rd Flore ,Sai Complex, Bharat Nagar, Amravati Road,
                      Nagpur-440033.
                      Don't make telephone calls. Only correspond through e-mail i.e. sarc.[protected]@sbi.co.in
                      Hopeful that matter will be resolved in the year 2010.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        J
                        JOGEN SARMA
                        from Guwahati, Assam
                        Oct 9, 2010
                        Resolved
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                        Address: Chirang, Assam

                        DEAR SIR

                        IT IS VERY UNFORTUNATE TO LODGE THIS COMPLAIN THAT SINCE FEW MONTHS BACK I AM NOT IN A POSITION TO USE NET BANKING. TO DAY ALSO I TRIDE TO PAY ONE RENEWAL PREMIUM OG BAJAJ ALIANZ, BUT DUE TO NOT RECEIVEING OF HIGH SECURITY PASS WORD IN MY MOBILE, I AM NOT ABLE TO COMPLETE THE TRANSATION. I AM VERY SURPRISE THAT WE CAN NOT BELIEVE SBI NET BANKING .
                        IF REALLY SBI IS INTERESTED TO SOLVE THE PROBLEM, I DO REQUEST YOU TO HAVE AN ENQUIRY ON IT. AND LET ME KNOW THE REASON FOR THIS. PLEASE NOTE THAT FROM MY EXPERIENCE IT IS OBSERVED THAT AXIS NET BANKING IS VERY VERY BETTER THAT YOUR NET BANKING SERVICE.
                        JOGEN SARMA.
                        DY MANAGER
                        BONGAIGAON REFINERY,IOCL.

                        E-MAIL : [protected]@iocl.co.in.
                        A/C NO; [protected]. BRPL COMPLEX BRANCH.
                        DHALIGAON-783385
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        hi sir my usar name paswoord in forgot plz come na
                        my user name pasword forogot
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                          H
                          hadipa
                          from New Delhi, Delhi
                          Oct 8, 2010
                          Resolved
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                          Address: Subarnapur, Odisha

                          I Sri Hadipa Nag submit my written complain against the Field Officer, S.B.I., Tarbha Branch, State- Orissa.
                          I have selected as a benificiary under PMEGP scheme. The General Manager, D.I.C., Subarnapur send the details of the Project Proposal to the I.P.O., Tarbha Block, Person Concerned and Chief Manager, lead Bank, SBI, Subarnapur. Accordingly I went to the concerned Bank and discussed my matter. The Field Officer by exercing his monopoly refused me to discuss. Whatever necessary documents required he did not intimate me. He has not supplied and adviced for related documents. Recently I got a latter from the bank about refusal of my application. When I went to the bank for enquiry the roudy Field officer misbehaved aboused me in felthy language and told me to get out from the bank. Here I pray before you that, if have no right or ability to avail the loan why the concerned authority selected me as benificiary under PMEGP scheme ? Whether the bank has any guide line or this bank is the personal property of the Field Officer ? Whether the Field Officer has got the power as his discreation to put forth different cause on each date ? Whether in India is there any natural Justice or not.
                          I pray before you that make necessary arrangement for my loan purpose or else intimate the authority under PMEGP Scheme to not to send any loan application under this scheme. For the betterment of the poor Indian this type of Field Officer is not required at Tarbha and kindly transferred him as early as possible. Yours Faithfully. Hadipa Nag, Village-Sagarpali, P.O.- Singhari, P.S.- Tarbha, Dist.-Subarnapur, Orissa, Pin. 767016
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Worst branch for home loan I have ever seen.
                          SBI turbhe branch is the worst branch I have ever seen for home loans.
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                            A
                            aditibhatt_82
                            from Delhi, Delhi
                            Oct 8, 2010
                            Resolved
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                            Address: Madhya Pradesh

                            Dear Team,

                            My name was wrongly captured as ADITI BHATT on SBI Credit card and related policy papers which was done by one of your representatives who came for a target completion purpose.against which i have lodged a complaint in 2008 in MP nagar Zone 1 ,Bhopal office .The card was blocked that time which was clearly reflecting in the system also.Till date no developement is done as of now.I am getting continous calls from call centre regarding payment of outstanding dues of around Rs.15000.The way of talking of your executives is not only rude but very harsh.One of current example is Mr.Govind Rai who called me today from no. [protected].He was not ready to understand the issue and continously arguing that its not a mistake on part of card issunace dept for name error..KIndly look into this matter since its been almost 2 years and there is no point of harrassing customer like this when fault is on your part..If no action is taken even after this complaint i will forced to lodge a complaint regarding harrassment to customer when fault was of SBI...
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            If no action is taken even after this complaint i will forced to lodge a complaint regarding harrassment to cosumer forum when fault was of SBI...
                            Dear Team,

                            My name was wrongly captured as ADITI BHATT on SBI Credit card and related policy papers which was done by one of your representatives who came for a target completion purpose.against which i have lodged a complaint in 2008 in MP nagar Zone 1, Bhopal office .The card was blocked that time which was clearly reflecting in the system also.Till date no developement is done as of now.I am getting continous calls from call centre regarding payment of outstanding dues of around Rs.15000.The way of talking of your executives is not only rude but very harsh.One of current example is Mr.Govind Rai who called me today from no. [protected].He was not ready to understand the issue and continously arguing that its not a mistake on part of card issunace dept for name error..KIndly look into this matter since its been almost 2 years and there is no point of harrassing customer like this when fault is on your part..If no action is taken even after this complaint i will forced to lodge a complaint regarding harrassment to customer when fault was of SBI...
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                              R
                              ranjeeth
                              from Hyderabad, Telangana
                              Oct 8, 2010
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Respected sir,

                              I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

                              Details of my account:
                              Full Name :R.ranjeeth
                              A/c with SBI Mothi nagar Branch Hyderabad
                              A/c No. is [protected]

                              Thanks & regards,
                              R.ranjeeth
                              +91 [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                rathu
                                from Chennai, Tamil Nadu
                                Oct 7, 2010
                                Resolved
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                                Address: Tamil Nadu

                                My SBI card account No.[protected]

                                Debit card No.[protected]


                                I have lost my SBI ATM debit card. So kindly block the card immediately to avoid misuse

                                M.V.L.Narasimha Rao
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                My mother lost her debit card while traveling from Haridwar to Delhi enroute on 20/7/09 at around 4 AM. I have contacted call center twice to report loss of the card and they have reverted saying that they can't give me a confirmation number immediately as there is a technical glitch in the systems. The account number is [protected].
                                Please immediately block the card.
                                My Account Number is [protected] I LOST my debit card kindly request you to block the card at at the earliest.

                                Pradeep.R.
                                Acc No - [protected]
                                please block my debit card.
                                card number-[protected]
                                Sir,
                                i want to inform you that i have lost my debit card the details are as under
                                Type of account: Joint
                                Name : Meenakshi Rohatgi and Divyanshu Rohatgi
                                Account no: [protected]
                                Lost at :23:00 14th August 2009
                                I am trying to contact your helpline but i am informed that the system is out of order i request you to immediately lock this debit card.

                                Yours,
                                Divyanshu Rohatgi
                                LOST OF DEBIT CARD
                                Sir,
                                i want to inform you that i have lost my debit card the details are as under
                                Type of account: Saving
                                Name : Ishwar Dutt Bawari
                                Account no: [protected]
                                Lost at :11:00 13th August 2009
                                I am trying to contact your helpline but i am informed that the system is out of order i request you to immediately lock this debit card.

                                Thanks/Rgrds
                                Ishwar Dutt Bawari
                                Dear sir,
                                My name is KHAN MUZAFAR MOHD HASAN . my SBI A/C. No. is [protected] .and debit card no. is[protected] . i had lost my above mentioned debit card when i was travelling in mumbai local bus. so please issue me a debit card.

                                Thanks & Regards,
                                KHAN MUZAFAR MOHD HASAN,
                                Mob. no. [protected],
                                Add.:- Behind BMC Urdu School, Room No. 2/1/2 ,
                                Nr. Bilal Masjid , Sewri Cross road, mumbai- 400015.
                                Dear sir,
                                My name is neelkamal natha, my sbi a/c no [protected] with kaikalur branch.I had lost my card when i was travelling in hyderabad bus. so please block my card and issue me another card.
                                Regards
                                N.NEELKAMAL
                                HYDERABAD
                                KPHB
                                [protected]
                                My debit card no.[protected] is lost. I want to block the same, but the toll free no. [protected] given by SBI staff is not responding. Please help in blocking the same. I also want the token no. etc. for applying for a new card.
                                my card is damage please send me a new card. my ATM-CUM-DEBIT card No.[protected] Please cancel my card
                                my card is damage please send me a new card. my ATM-CUM-DEBIT card No.[protected] Please cancel my card, I want to block my card please block it.
                                i have misplaced my debit card . pls block the withdrawls through the debit card forthwith.



                                Rupinder Singh
                                a/c no [protected]
                                SBI A F Stn Sarsawa
                                I loss my debit card, pls kindlly block my debit card my name :SHEKAR.R A/C NO :[protected] PLS BLOCK MY CARD
                                My SBI card account No.[protected]

                                I have lost my SBI ATM debit card. So kindly block the card immediately to avoid misuse

                                contact:[protected]

                                V. Manikandan
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                                  S
                                  Suraja Devi
                                  from Pune, Maharashtra
                                  Oct 7, 2010
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                                  Address: Uttar Pradesh

                                  To,
                                  Chief Manager
                                  State Bank of India Chadani Chowk
                                  New Delhi.

                                  Sub: Regarding six pay commissions’ arrears is not credited to my mother A/C. NO: [protected].

                                  K/A: Chief Manager ( Pension Depptt.)

                                  Dear Sir,
                                  With reference above subject my father late Sh.. Chet Ram receiving pension through saving A/C No.[protected] SBI Moradabad &PPO NO. [protected]. He was expired on date[protected].After his death family pension was starting on Dt.[protected] in my mother Smt. Suraja Devi A/C No.[protected] through SBI Manipuri (UP). But six pay Commission arrears are not credited in my mother A/c to till date.
                                  It is requested to kindly look in to this matter and takes necessary action please and credits the six pay Commission arrears as soon as possible.

                                  Thanking you.

                                  With Best Regards
                                  Gajraj Singh
                                  ([protected])

                                  My Mother: Smt. Suraja Devi W/o Late Sh. Chet Ram
                                  A/c No: [protected]
                                  Avas Vikash Manipuri (UP) 205001
                                  +1 photos
                                  Please credits the arrears as soon as possible
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                                    R
                                    rsrivastava
                                    from Mumbai, Maharashtra
                                    Oct 7, 2010
                                    Resolved
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                                    Resolved

                                    Address: Uttar Pradesh

                                    Dear sir;
                                    i was withdrawal amount at mumbai airport Rs. 2000 and i recived 100X5+500X1 and 50X1 only.
                                    dated 4/10/10 time aprox 4:15 to 4:20
                                    Please let me suggest what should i do?
                                    Name of Preeti Srivastava, A/c. [protected] and debit card no. is [protected]..........1009.
                                    My phone no. [protected]
                                    Thanks
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir

                                    This is Tadepalli Babu Rao from Tenali and I have a Savings Account at Nagarampalem Branch, Guntur. My A/c.No is [protected]. This is bring to your kind notice that, I have with drawn Rs, 10, 000/ from Tenali SBI ATM on 24.11.2010.

                                    The ATM ID is S10G[protected] :: TXN No. 7343

                                    My Card No is[protected]

                                    I have not received the amount from the ATM and the same amount was deducted from my Account.

                                    I request you to kindly look into this and Credit the same of Rs.10, 000/ to my account.

                                    Regards

                                    T.Babu Rao

                                    [protected]
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                                      T
                                      Tarun Johry
                                      from Noida, Uttar Pradesh
                                      Oct 6, 2010
                                      Resolved
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                                      Resolved

                                      Address: Delhi

                                      Dt. 07.10.2010
                                      Tarun K. Johry
                                      5102 / B-7,
                                      Vasant Kunj
                                      New Delhi -110070.
                                      M –[protected]
                                      Dated : 08th Jan. 2010

                                      CC : To
                                      The BANKING OMBUDSMAN
                                      2nd, Reserve Bank of India Building,
                                      6, Parliament Street,
                                      New Delhi - 110001


                                      Sub. : Harassment on Mis-use of SBI Credit Card

                                      Reference – SBI Credit Card No. – [protected]

                                      Banking OMBUDSMAN Complaint No. [protected]

                                      Dear Sir / Madam,

                                      Your kind attention is drawn towards the “harassment” from SBI Cards (Follow Up Deptt) on account o[censored]njustified phone calls asking me to make payment for transaction which I have never been done. Sometime they people use very objectionable language and derogatory remarks in process. I have updated them several times, but it seems they think by repeated calling would result in some payment. Such “frantic and assertivecalls” would not be tolerated in future and would be complained in suitable forum about your callous and pressure techniques.

                                      Earlier also, I have made several requests on the subject matter and your subsequent acknowledgement Dt.15thSept.2009 registering above complaint vide letter No. [protected]. I have also requested several times telephonically and through letters Dt.19th Aug. & 22nd Oct. 2009 to the Asst. Vice President, Customer Services and the Asst. Vice President, Fraud Control unit of M/s. SBI Cards & Payments. Since then, I received only one letter from Sh. Amit Kalra (Manager - Customer Services) Ref. No. MQ[protected], Dt. 16th Sept. 2009, wherein it was stated that the SBI Cards has taken note of my complaint regarding disputed transaction and the same is under consideration.

                                      I am once again providing you the brief facts of this transaction:

                                      1)The payment for which Transaction is forced on me , was never done by me;
                                      2)There is no signature on transaction slip of disputed transaction as evident on transaction slip of the transaction;
                                      3)The payment for other transaction which was there in the statement was made on time as other regular payments;
                                      4)A police complaint was lodged for fraudulent transaction;
                                      5)The merchandise has not been bothered to tally my signature with signature on the back of credit card ;
                                      6)No SMS or communication was received for any such transaction when it happened;
                                      7)I have requested for cancellation of my Credit card on realising such unauthorised payment;

                                      I have suffered a lot on this account and I again request you to kindly look into the case sympathetically. The payment should be asked from the merchandiser who are authorizing payment without verification and from poor customers for without their fault. Is it due to the fact that easier to hold the neck of the credit card customer as compared to the merchandiser, who has better muscle power ? If it not necessary for them to make verification of Customer’s identity , then what is use of getting transaction slip signed by the customer ?

                                      The message should not emanate for others from my experience that holding a credit card a curse.

                                      As I suffered a lot on this issue and I am being forced to make payment for unjustified transaction. If this matter is not resolved then I would be constraint to seek legal remedy in ‘Consumer Court’ and further for suitable monetary compensation and legal action for suffering such mental harassment and trauma.

                                      Thanking You and regards
                                      Tarun K. Johry
                                      M - [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      SBI Credit Cards — Card misuse

                                      MY CARD & PIN WAS MISPLACED, CASH WAS TAKEN BY SOMEBODY, NOW I REQUEST THE BANKERS IF POSSIBLE TO PRODUCE THE VEDIO EVIDENCE IF ANY AVAILABLE WITH THEM WHICH WILL ENABLE ME TO FIND OUT THE PERSON

                                      SBI Credit Cards — Regarding Missuse of credit card

                                      Sir,
                                      I lossed my credit card which I come to know after a week and I called the custemer care to block
                                      the card I told some budy is used my card illegaly the asked me to pay outstanding amount.
                                      I asked them to file dispute regarding the missuse the file also after 3 months they told that amount
                                      I have to pay My point was with out been verifying my signature on card how merchant accepted the
                                      card and took the signature they is rule merchant needs to verify the signature. thats merchants mistake
                                      they should not pay to merchant without verifying the signature on slip.
                                      I kept those point in front of them but they are not ready to go about this please help me in this regards.
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                                        D
                                        dns.manju
                                        from Mysore, Karnataka
                                        Oct 6, 2010
                                        Resolved
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                                        Resolved

                                        Address: Mysore, Karnataka

                                        Dear Sir,

                                        Demat account closure
                                        I have opened Demat Account .After receiving demat account no body is available to activate it online.The agent has absconded and now I am unable to trade on-line because of above problem.

                                        Im fed up of the callous attitude of the bankers nd now i wish to close the account

                                        Name : MANJUNATH.S
                                        Application No: ESI115604
                                        Claint Code - ESI115604

                                        Regards
                                        Manjunath.S
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        SBI Demat — bill payment

                                        sir mere pass sbi ka demate hai inhone rs.400.00 date28.01.09 aur 393 date 07.03.09 ko debit kar liya ek year me do bar kyo.
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