[Resolved] State Bank of India — Late Payment Fees | |||
Dear Sir , I am regular user of SBI credit card from 2007. In the last statement generated on 17-18 AUG 2012. they have charged me late payment fees of INR 700 with service tax. However I regularly pay my outstanding then too If I get late sometime they immediately charge late payment fees without considering me as a old and regular customer. It is my humble request to you to instruct SBI credit card to reverse recently charged LATE PAYMENT FEES. I shall be thankful to you for this. Prashant Tiwari SBI CREDIT CARD NO - [protected]. Was this information helpful? | |||
Complaint marked as Resolved
They have reversed all the extra charges.
I have received call from bank and after a short discussion they have reversed as I desired.
Thank you so much. | |||
 3 Comments | |||
Comments
SBI Credit Cards — late payment charges
Last month my credit card was showing a minimum amount due as Rs 4583.33 and total amount due as 4543.28, i made payment for Rs 4550 which was above total amount due inspite that sbi credit card has charged me a fee of Rs 450 as late payment when i have made my payment in time. Now they are not reverting back any charges and asking me to pay the full amount with fine. But since i have made my payment in time there is no chance for late fee and the extra fee they are charging is totally rubbish, in these type of cases they must be peanlised for harrasment of individual and appropriate action must be taken against them.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
27%
Complaints
27853
Pending
0
Resolved
7385
![State Bank of India [SBI] Phone](/img/bn/phone.svg "State Bank of India [SBI] Phone"){kind=small}
![State Bank of India [SBI] Website](/img/bn/www.svg "State Bank of India [SBI] Website"){kind=small}
![State Bank of India [SBI] Address](/img/bn/location.svg "State Bank of India [SBI] Address"){kind=small}
SBI Credit Card — late payment charges
i am using SBI IRCTC credit card for the past few months.i couldn't get last month statement till date..but i pay the amount.why should i pay the interest and late fees for your mistake.kindly can any one take necessary action to this..
Regards,
Charles