State Bank of India [SBI] Complaints & Reviews

Hi,

I had loged a dispute on my credit card with SBI Cards India on 30th of December 2011 but instead of resolving it they are stick to a single guideline of RBI which states the liability of payment will be mine but I have produced various facts that my case is the combination of various other guidelines according to them I am not suppose to pay agains any fraud transactions but they are not ready to respond on these facts.

I request you to please pitch into the matter and save me from the harassment by SBI people.

https://financial.ucsc.edu/Pages/Present_Signature.aspx


http://www.cardbhai.com/2010/05/how-to-fight-credit-card-fraud-india.html?m=0

Thanks and Regards,
Ashish Joshi

Dear Sir ,

I am regular user of SBI credit card from 2007.

In the last statement generated on 17-18 AUG 2012. they have charged me late payment fees of INR 700 with service tax.

However I regularly pay my outstanding then too If I get late sometime they immediately charge late payment fees without considering me as a old and regular customer.

It is my humble request to you to instruct SBI credit card to reverse recently charged LATE PAYMENT FEES.

I shall be thankful to you for this.

Prashant Tiwari

SBI CREDIT CARD NO - [protected].

Dear sir,
My name is VIKAS SRIVASTAVA,my account no. is [protected]. i have used my ATM card of the state bank of india,Bhauti Branch,Kanpur in SBI ATM card machine situated at Dabauli,Kanpur on 8/8/2012 for withdrawn of 7000/- .Unfortunately ,no cash delivered by ATM,but my accound was debited same amount. I registered my complaint on 9 august 2012 on SBI customer care.But I found an information from customer care that your complaint is closed and 7000/- is debited on your account on 18 august 2012.But still today my amount is not credited to my account.I visit to bank and they suggest to me fill the form again,so i filled the form and I registered complain on customer care ..I am posting my last 3 transaction:


8 August 2012 CSH WDL 7000(D)
8 August 2012 REVERSE ATM WDL 7000(Cr)
8 august 2012 ATM WDL ATM 1036 7000 (D)
SBI DABAULI KANPUR

I am very tensed regarding it.Please help me regarding it.Kindly credit my above mentioned amount.

)--
Vikas Srivastava
[protected]@gmail.com

Dear sir

My name is SUJA .I Have a common complaint about STATE BANK OF INDIA .I think it is better to change the name of this bank with respective
city names.I thought as it is all india based Bank.I could have any bank dealings from any city.But i was wrong today i contacted

state bank of india nandancode in thiruvanathapuram for agricultural loan(keeping gold as security) but their problem was MY account of STATE BANK OF INDIA is in ERNAKULAM.so if i should get a loan i should transfer my account from ERNAKULAM to THIRUVANATHAPURAM.Otherwise they can't grant my loan.BUT when i asked about this in Broadway branch they told you will get loan from any of these branches.SO SAME BANK AT DIFFERENT PLACES ARE WORKING WITH DIFFERENT RULES THIS IS REALLY SHAME FUL TO SAY ONE OF THE BIGGEST BANK IN INDIA HAVE THIS WAY OF TREATMENT TOWARDS THEIR CUSTOMERS.THAT BANK MANAGER WAS SAYING HE WILL GRANT LOANS ONLY TO THOSE WHO ARE STAYING IN TRIVANDRUM AND HAVE A ACCOUNT IN THEIR BANK. so why shoul we have a name STATE BANK OF INDIA..I WOULD ADVICE CHANGE IT TO STATE BANK OF NANDHANCODE,STATE BANK OF PATTOM...GOLD LOAN OFFICERS AND MANAGERS OF THESE TWO BANK ..PLEASE DO CHANGE YOUR BANK WITH THESE NAMES

DO TAKE SOME ACTION AGAINST SUCH BANK OFFICERS THEY WOULD MAKE THEIR CONSUMERS RUN FROM ONE DISTRICT TO OTHER FOR A SIMPLE JOB THEY CAN DO

Sir i have an S/B account at your Hanuman nagar branch in Belgaum.my account no is [protected] in the name Anandraj.s.wajantri.when ever i visit the branch for cash deposit i have been asked to come tomorrow,when reason asked they say u should come before 12 on all working days.they say i cant deposit more than two or three cheques in my account because its hectic for the staff.always the staff is absent and just one lady working that too with laziness.today i had been to deposit some cash and exchange some cut notes but she didnt accept it.i asked her its written in your branch that cut notes are accepted here,she replied its just written for formality and asked me to go to main branch which is very far from my home.the style of working is very disappointing.In our area we have state of mysore,canara bank,karnataka vikas grameen bank who are providing good services.but im sorry to say that sbi performance is very poor.please take some appropriate steps and provide good and all services written in branch.some of my other friends also have the same comlaints.thanking you.

Dear ir/Madam

I have forgotten my online sbi banking username & password by mistake thats why I can't use my online sbi banking services. If there any way to recover my user name & password then plz help me, to use this facility again.
i ll be highly obliged if you can mail me my new username and password on my mail address (parul.[protected]@yahoo.com).

My full name is : Parul Bafna
Mobile no. [protected]
My SBI (Saving) A/c no is : [protected]
My Email ID is : parul.[protected]@yahoo.com,[protected]@gmail.com

SOMEONE HAS HACKED MY SBI ATM CARD NUMBER AND PIN FOR INTERNET SHOPPING I HAVE COMPLAINED IT IN MY BRANCH AND SBI CONTACT CENTER BUT TILL NOW NO RESULTS SO PL TELL ME WHAT TO DO?THE FOLLOWING ARE THE NARRATION DETAILS-
POS[protected] BILLDESK SBIPG DATE 03/08/12 AMOUNT RS 2002
POS[protected] BILLDESK SBIPG DATE 03/08/12 AMOUNT RS 2002
POS[protected] BILLDESK SBIPG DATE 03/08/12 AMOUNT RS 2002
POS[protected] BILLDESK SBIPG DATE 03/08/12 AMOUNT RS 3400
POS[protected] BILLDESK SBIPG DATE 03/08/12 AMOUNT RS 3400
POS[protected] BILLDESK SBIPG DATE 03/08/12 AMOUNT RS 3400

I THINK THE PAYMENT GATEWAY BILLDESK IS LESS SECURE THAN OTHER PAYMENT GATEWAY SO CLOSE THIS PAYMENT GATEWAY WEBSITE.

Dear Sir,

My ATM card has been damaged for present time & do not work properly. Kindly issue a new ATM card to my home address:- Nirala Nagar,Near Transfarmer, Khojanpur, Faizabad (Uttar Pradesh)-224001. My account exists in Distt. Faizabad at The Branch- main branch Faizabad . Please reply as soon as possible in my e-mail id:- pandey.[protected]@gmail.com

Name:- Rohitashva Pandey
Account Type:- Saving Account
Account No.:- [protected]
ATM Card No.:[protected]
Branch Name:- Main Branch, Faizabad
My Mobile No:-[protected] & [protected]
My e-mail id:- pandey.[protected]@gmail.com

Regards.

I, ASHOK KUMAR SOLANKI, have an account in SBI bank
(a/c no.[protected]). On 5th may'12, I tried to withdraw Rs. 10000/- from axis bank atm palam near gupta coaching centre ,rajnagar part1, Delhi but the transaction declined. However, money was deducted from my account. my complaint no. is [protected], No one llkes to be serious to sort it out. Reason I donot Know.Earlier heard that SBI Chairman is very serious regarding reply to mails.But no action has yet taken. Kindly go through my trailing mails and help me.

yours faithfully
ashok kumar solanki

Respected Sir

On dated[protected] i go to ATM at Bungal time approximate 09:45 pm to 10:00 pm. I tried to withdrawal a some Rs. 1000/-(Rs. one thousand only) but when i tried to withdrawal the money above said amount then the ATM Machine stop and i cant receive my amount. But statement shown that i withdrawal Rs.1000/-. I the cabin two ATM machine i tried next ATM machine and get Rs.1000/-(Rs. One thousand rupees only)
I complain to Branch Manager of State Bank of India, Dhar Kalan (Pathankot) he was taken from me account number and ATM card No. and said your money will back within a week. After a week I go to SBI Dhar Kalan Branch and meet with Branch Manager he said again please wait more one week. I complain at [protected] from this customer care No. i received a complain No.AT[protected] on dated[protected].
From SBIPSG i received a massage On dated[protected] at 11:49:42am.
"Dear Sir/Madam, your complaint AT [protected] has been attended by the competent authority and hence is closed in the system. To get the detail please contact the branch."
I go to Branch but nothing doing from them for this wrong deduction. They were not received my written application regarding ATM wrong deduction. they was said Its not compulsory we forwarded your complain and your money will back within a week.
On dated[protected] i go to SBI Branch Dhar Kalan, but the staff along with Branch Manager said "what we do, don't waste our time" tell me what i do? If you are not help me where i go ? its not just a lose of Rs. 1000/- but kill the faith. Please help me and return my money Rs. 1000/-(Rs. One thousand only)
Thanking Your.
Yours Faithfully
Rakesh Kumar s/o Late Sh. Gian Singh
Vill. Bhoon, P.O. & Teh. Dhar Kalan
District Pathankot Account No. [protected]
Mobile No.[protected], and[protected]

Sub:-ATM Withdrawal failure


Dear sir/Madam,


My daughter (Miss Akanksha Parihar) had use the IDBI ATM(ATM ID-4902) on 18 th Dec 2011 to withdraw of Rs.10000/=00( Rs. Ten thousand only) with using ATM card no[protected] but she did not received the same amount from ATM ,in this regard I made several compliant in customer care and through customer complaint form in this regard, from all of them I got the massage/SMS that complaint attended and hence closed contact to your bank, bank also saying your transaction found successes fully but she dose not found any money from machine and same time she drop the complaint in ATM drop box ,but Transaction no 13521 showing debit from our A/C of Rs.10.000=00 , when she did not get any money then she used the PNB ATM where she got the same amount,

In view of above I request you to take up this matter from your end for early refund in my A/C [protected] in your bank. Your early action will be highly appreciable in this regard. Since last 8 month no action taken by SBI & IDBI


Thanks with Regards




Yogendra Pal Singh Parihar
A/C No. [protected]
Bakhtawar Building,St.Xavier School Road
Avanti Vihar Raipur C.G.- 492001

Mob.No.[protected]
E-mail :[protected]@yahoo.co.in

Compliant Ticket No,s for your ready reference----

i) AT- [protected]
ii) CC[protected]
iii) AT-[protected]

Dear Sir,
they have blocked my credit card but not withdrawing the holding hence i am not able to withdraw my fixed diposit.my credit card no is [protected] and contact no [protected]

It is intimated that Mr Ravi of 8 Maratha Li has been issued with credit card number [protected] from your office. and already send to letter and this card given address, Customer correspondence Unit ,DLF infinity Towers, Tower-C, 12th Floor Block 2 Bld 3 DLF Cyber City Gurgaon Pin 12002. So you requested to close the card and information to my address given below,
8 Maratha LI
C/o 56 APO

HELLO SIR /MADAM,
I have submitted my online application for SBI CLERICAL RECRUITMENT ..but after submission, i noticed that my name in the application was incorrect.so will it be a problem to attend the exam?
how can i correct that error...........
please suggest something
thank you,
bharathi

Hello,

I am highly disappointed with SBICARD service. You people are charging me unnecessary money. I am your old and valuable customer and always have paid on time and have made transactions of multiple lakhs till now.

This time I got Fin Charges on my statement, Dishonor fees, and other charges which I want you to remove from my account otherwise I will have to make a legal case against you with R.B.I.

Please waive off those charges and charge me the correct amount and finish this matter ASAP. Don't make me take this to RBI. that way I will not be paying a single rupee to you.

There are many fraud people, defaulters who just steals your money and runs away. you don't do anything with them, but you people just always take advantage of our innocence and harass us. Why do you do this ? This kind of service should be banned in India. My Son is a Media person and works with IndiaTV and AAJTak. If my issue doesn't get solved within 72 hours I will be showing all this created by sbi to all India and will request every single person in India via TV Channels not to use SBI Services.

On 16 AUG 2012 when I went to SBI main branch siwan to take the facility of Internet banking facility, the branch chief manager Mr.Md.Saquib Ashraf told me that you are asking for a "faltoo" service.It is baseless.Do your study.When I replied that this service is useful for every student to fill any application form,he replied " you are a fraud".I was shocked to listen this.Is this customer satisfactory service by SBI?There...

Madipackam, Chennai -91
Dated: 18yh August, 2012
From

V.Ramanandhan,
Jey Yes Glory, 718A-F2, Sixth Main Road,
Ramnagar Souith, Madipackam, Chennai-91

To

Branch Manager,
State bank of India,
Madipackamm Branch, Chennai -91.

Dear Sir,
Sub: Excess deduction of ATM Annual Fees from my SB account.
Ref: SB Account No [protected].

I am a Senior Citizen and a State Bank Account holder for over three decades right from Tiruchi BHEL Kailasapuram Branch. On my move to Chennai during 2008 I transferred my SB Account to your Branch. While transfer from Tiruchi to Madipackam I had problem in using the ATM card since it was issued by Tiruchi and finally I was issued fresh ATM card against the old one issued by Tiruchi from your branch and I have been operating that ATM card only.

During 2010 March 14th I found that an amount of Rs 50 was deducted twise from my SB account towards ATM Fees ( all Along I am under the impression that the card is issued free but I find a separate fee ( Hidden ) is collected towards that every year. Other banks are not collecting this amount from the customer) On my request letter to SBI dated[protected] the excess amount of Rs 50 was credited to my account on[protected]. I was told that by mistake they have deducted the excess amount towards the ATM card issued by Tiruchi also which is no longer used by me.

During 2011 I was surprised to note that again an amount of Rs 50 has been deducted twice from my SB account on[protected]towards ATM fees and when I approached I was asked to give a letter again for which till date there is no action and the excess amount deducted was not credited to my account till date.

Again in 2012 on[protected] an amount of Rs 100 was deducted twice from my SB account towards ATM fees for the Card which is not used by me. I am surprised that the ATM fee has been enhanced to Rs 100 with informing the customers.

I do not understand how the operation is done for the transactions made at your end for the letters issued by customer. Once a refund is made for the excess amount deducted in 2010 you could have rectified the flaw in your system to avoid future mistakes. This has not been done at your end. Now at least I expect you to correct the system and you will not ask me to give every year a letter to get me the excess deduction made from SB account

Yours truly,


( V.Ramanandhan )
Email Id: [protected]@gmail.com,
Cell [protected] Land Line [protected]

I HAVE TRANSFERRED RS.650 TO THE SBI ACCOUNT ON[protected] THROUGH ICICI BANK FUND TRANSFER AND THE CONFIRMATION NUMBER IS BIL/[protected]//[protected] TO THE BENEFICIARY ACCOUNT DETAILS BELOW

Name : ARAVINTH R
Account Number : [protected]
Bank Name : State Bank of India
Branch : Erode
IFSC Code : SBIN0000837
MICR Code :[protected]
Branch Code : 000837

BUT THE BENEFICIARY INFORMED ME THAT THE AMOUNT IS NOT CREDITED ON[protected] AND HIS STATEMENT IS GIVEN AS BELOW

"i had already went to bank and ask about the payment. they tell that no payment is received for u. pls dont cheat me call me immediately. i think u are really cheating me. if amount credited means sms will be sent from sbi that also not come after that i went to branch and given that confirmation number. they inform that no transaction had been processed"

THE WORDS ARE IRRITATING ME SO MUCH, SO CLARIFY IT AND INFORMED ME WHETHER THE AMOUNT IS CREDITED OR NOT IN[protected].

I hold a Savings Bank Acc. No. [protected] with SBI NSIT Dwarka branch. Since the past three years, I have been successfully able to withdraw/deposit money into this account from the SBI branch at Delhi college of Engineering. A few days back I went to withdraw money but was rudely refused. I am deeply confused by this double standard shown by the bank's authorities. I would've really appreciated it if the bank staff, instead of mocking me, had listened to my problem and suggested a solution.

Dear Sir,
My self Parveen Gupta having salary saving account no. is [protected] with SBI from last 5 years. The account is going on smoothly without any problem during this tenure.

But now I am facing a very serious problem.

I have tried to withdraw the money from SBI ATM (ID S10A[protected], NTPC Badarpur (onsite) ) on 20/04/2012, the history of transactions is as follows:
Sl. No. Transation no. Time Amount Requested Amount Delivered Amount Short delivered
1. Details not available 20,000/- NIL NIL*
2. 6930 13:36 20,000/- 6,000/- 14,000/-
3. 6931 13.40 10,000/- 10,000/- NIL
4. 6932 13.41 10,000/- 10,000/- NIL
5. Details not available 4,000/- NIL NIL*
6. 6934 13.44 10,000/- 10,000/- NIL
• Because no any amount debited in to account.
So, in nutsell Rs. 14000/- short delivered to me.

I have registered complaint at customer care (no. [protected] (20/04/2012) and [protected] (28/04/2012)) and also given written complaint to the Mr. Sanjeev Kumar – Branch Manager - NTPC, BTPS (Badarpur) Branch (mobile no. [protected], land line[protected].

But after passing of more than 4 months there is no any solution provided to me, they are just saying we have not found extra money in ATM. I have got CCTV footage which are of very poor quality, but you can judge that there was some problem in the ATM machine.

I request you to help me out in this as I suspect that fraud is done by some employee of the bank.

I have all the papers with me and copy of mails written to bank officials.

Regards,
Parveen Gupta
[protected]