[Resolved]  State Bank of India — Missguided on offer, and not ready for refunds

Address:Ahmedabad, Gujarat

Hi!

one day my father received call form SBI Credit Card Call center that they were offering a Holiday Package for family detail as mention below. He is SBI Credit Card holder since 5 years +.

Credit Card Number :[protected]
Credit Card holder : Mr Girish Shah
Amount Debited : 6300/-
Date :19/05/2012
Customer Care Executive : Mr Anup Sinh ( Id No : 3046)
Holiday offer Received form : Dining Plus, 909, Raheja Centre, Nariman Point, Mumbai 400021

Offered by SBI Credit Card:

=> Holiday Package for a Family within India and Outside India
=> They will offer us Health card for all body checkup. (64 Type of Test, any Hospital within City)
=> Gift Voucher worth rs 2500/-, The product which they have offered, is not worth of Rs 2500/-

None of the offers were as per there commitment, that's why we have requested them to cancel our deal and don't charge it on our Credit card Account, but no one is taking our complain and not resolving our problem.

Request your help on resolving our case.

Regards,

Girish Shah
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr Shah,

We have noted your concern and your contact number and are currently looking into the matter.
Our customer support executive will get in touch with you shortly to further understand and address the issue.

Yours Sincerely,
SBI Cards
Dear Mr Shah,

As discussed please send Transaction dispute form for further investigation.

Yours Sincerely,
SBI Cards
Dear Mr Shah,

Thanks for talking to us. Request you to please mail us the required details.


Yours Sincerely,
SBI Cards
Till the time problem not get resolved..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information