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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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H
himansu123
from Hyderabad, Telangana
Jul 9, 2012
Resolved
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Address: Khordha, Odisha

Dear Sir,

After due discussion and as per advice of SBI Credit Card customer care executive on 3rd July’2012, I had deposited the due payment through Cheque No. 828651 Rs. 37884/- to SBI Card and on same day i.e. on 3rd July’12 the amount also deducted from my SB A/c [protected] and also conformed form your office by SMS regarding receiving of payment. But on 6th July’2012once again Rs. 37883.66 deducted from my SB A/c [protected]


Several times I had discussed with Mr. Nijam, Sr. Manager Customer Care, SBI Card and asked for higher authorities contact number or SBI Card head office contact number for discussion on the above matter, he bluntly denied for giving the same and also I have told to your Sr. Manager, customer care to give an writing on the above matter to my email he told that “sorry we can’t give any writing to you by email” and they cann't also refund money Rs. 37883.66

After serching internet, I have given several email but no higher authorities responding yet on this matter.

Regards,

Himansu Pattanaik
[protected] (M)
Aug 13, 2020
Complaint marked as Resolved 
Dear Himanshu,

Thanks for sharing your contact number, although we would request You not to post your contact and Card details publicly but Message us next time at [protected]@ge.com .

We will get in touch with you soon and address your concern at the earliest

Yours Sincerely,

SBI Cards.
Dear Himanshu,

We tried to establish contact with you but we were unable to do so.

However we would like to share that your query stands resolved.

Please call SBI Cards helpline for further assistance.

Yours sincerely,

SBI Cards.
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    Priyanka Kumari Suresh
    from Mumbai, Maharashtra
    Jul 9, 2012
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    Resolved

    Address: Mumbai City, Maharashtra

    Extra money deducted from my SBI account(A/c no.[protected] on 11-Feb-2012.

    I have purchased some items of cost Rs. 4,144.00 from Pantaloons on Saturday - 11-Feb-2012 by using my SBI Gold card. They swapped my card thrice and my money got deducted from the account thrice.I waited for 3-4 working days and though it will automatically credited to my account. Then, I called to customer care and they asked me to
    write an email to : [protected]@sbi.co.in ;dgm.[protected]@sbi.co.in.

    They checked all the information and replied to my mail with the below suggestion:


    "There is a mandatory lock in period of 45 days. If no re presentment is received from the Acquiring Bank,the amount will be credited to the customer's A/c after 47 days of the date of charge back. We have escalated your complain and VISA has taken up the issue with the bank,
    which is acquirer of the POS machine. If they don't get reply from acquiring bank with 45 days from 18.02.2012, they will credit the amount in your
    account." I awaited till 45 days from 18.02.2012, still my money didn't
    credited to my account.

    Meanwhile, I registered a complaint with Ticket/no AT[protected]. They closed my ticket after few days with resolution: Recommended for closure by Branch. Then I went to my base branch but they suggested me to call to the customer care and re-open the ticket as they didn't get any complaint regarding this issue. Today also I called up to the customer care and they registered a new ticket AT[protected] for the same and asked me to contact to the local customer care number.

    May I have a proper resolution to resolve my issue.
    Please advise me for the same...
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      sanjarvi
      from Mumbai, Maharashtra
      Jul 7, 2012
      Resolved
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      Address: West Bengal

      MY SBI CREDIT CARD No.is [protected] and my account no. is [protected].

      sbi credit card is resorting to false artificial bills despite my not making any transactions on the card for more than 2 months now and despite my CLEAR CUT instructions to BLOCK my card and STOPPING ALL TRANSACTIONS on my card.

      deductions are being made from my savings bank account through AUTO DEBIT and the company says they have no powers to stop auto debit.
      a cycle of false bills and auto debit is being perpetrated despite my paying up the amount on time.

      on 2nd jun a wrong amt of rs.191.27 was billed to me with last date for payment on 3rd jun 12.to get rid of the company, i paid the amt on same day i.e. 2nd jun itself (transaction no.IB[protected],yet sbicard has again deducted rs.191.27 through auto debit from my savings bank a/c.on 3rd jun 12.
      thus the company is announcing a credit balance and then deducting the amt by auto debit.

      this amounts to CHEATING AND FRAUD.
      the company IMMEDIATELY STOP ALL DEDUCTIONS ON MY CARD and SHOULD BLOCK it permanently. .
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Customer,

      Thanks for sharing the card details, although we would request You not to post your contact and Card details publicly but Message us next time at [protected]@ge.com .

      We will get in touch with you soon and address your concern at the earliest.

      Yours Sincerely,

      SBI Cards.
      Dear Sanjarvi,

      We tried to establish contact with you at 11:33 AM but we were unable to do so.

      Request you to please share a suitable time to call to address your concern on priority

      Yours Sincerely,

      SBI Cards.
      Dear Sanjarvi,

      Thanks for talking to us.

      Trust your queries have been responded.

      Please call SBI Cards helpline for further assistance.

      Yours Sincerely,

      SBI Cards.
      SBI CREDITCARD COMPANY IS MOST FRAUDMENTAL COMPANY IN THE WORLD. THEY DON'T HAVE ANY PROPER CUSTOMERCARE.
      THEY DON'T HAVE ANY KNOWLEDGE ABOUT AUTODEBIT CANCELLATION PROCESS.
      Please stop auto debit system/process for the sbi card number [protected] as the same is creating unnecessary financial loss to the customer.
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        V
        Vipin78
        from Pune, Maharashtra
        Jul 7, 2012
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        Address: Uttarakhand

        Respected sir,

        I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

        Details of my account:
        Full Name Vipin Singh Bisht
        A/c with SBI Dharampur, Dehradun
        Branch Code 5475
        A/c No. is [protected]

        Thanks & regards,
        Vipin Singh Bisht
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          P
          prashantconsumer
          from Anand, Gujarat
          Jul 6, 2012
          Resolved
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          Resolved

          Address: Indore, Madhya Pradesh

          Dear Sir ,

          I am SBI credit card user for a long time.

          I regularly pay my outstanding as per fund availability then too they make mistake again and again.

          As per my credit card statement generated on 18 JUNE 2012 opening balance was INR 11557 , as my credit limit is INR 12000 My card was under limit then too SBI have charged me over limit fees of INR 500 on 24 MAY 2012.

          Kindly instruct SBI to reverse that fees of INR 500 including service charge .

          I shall be thankful to you for this.

          Prashant Tiwari

          SBI CREDIT CARD NUMBER - [protected]
          Complaint marked as Resolved 
          They have reversed all the extra charges. I have received call from bank and after a short discussion they have reversed as I desired. Thank you so much.

          SBI Credit Card — unnecessary charges

          dear sir,
          i was holding ur bank credit card no[protected] in 2007 ihad made the payment also and there were some extra charges i had spoken to u r executive at that time also but no reversal was done know i want to know how can i do the settelment of that amount which i had not used and want the detail of purshasing amount on which bank is charging me even i am not having the card also .

          SBI CREDIT CARD — UNNECESSARY CHARGES

          DEAR SIR

          I HAD A CREDIT CARD OF SBI (4317 5751 7421 7159 ) IN 2003 .I GOT A CALL FROM SBI STATING THAT THE CARD WILL BE FREE FOR LIFETIME AND AFTERWARDS I DROPPED A LETTER FOR THE CLOSURE OF THE CREDIT CARD IN THE MONTH OF NOV 2004 BY DROPPING A LETTER IN THE DROPBOX OF SBI CARD ATM AT GANDHINAGAR (VIKHROLI -MUMBAI) AND ALSO INTIMATED THE CUSTOMER CARE EXECUTIVE TELEPHONICALLY BUT AFTER 5 MONTHS INTHE MONTH OF JULY I RECEIVED A LETTER FOR THE PAYMENT OF RS 2023 WHICH INCLUDED THE RENEWAL CHARGES AND FINE AND LATE CHARGES WERE LEVIED ON IT . I SPOKE TO SANTOSH PATIL AN EXECUTIVE OF SBI AND INFORMED HIM THAT I DONT OWE A SINGLE PAISA TO SBI .BUT AGAIN AFTER 6 MONTHS THEY SENT A LETTER ADDING LATE CHARGES AND FINE . ON THE RENEWAL CHARGES AND AS OF TODAY THEY HAVE MADE AN AN AMOUNT OF 17000
          AND WITHOUT REASON I AM BEING MENTALLY TORTURED BY SBI TELE CALLERS TO PAY THE AMOUNT AND SENDING LEGAL NOTICES FOR IT . MY EMAIL ID IS [protected]@rediffmail.com

          AJIT SINGH
          You must have paid Rs 2023. Now suffer and pay 17000 and still increasing
          Your a fool. dont you know the interest will be charged at the rate @ 24% p.a.

          Pay the o/s amt soon in order to avoid strict legal action.

          Enjoy
          i m also facing exactly the same problem ... ajit i have mailed u the same regarding my problem ...please have a look at it and do reply ...

          to the above reply i would like to say ... "brother your father is siting in a huge pile of cash" ... anybody come calling money n u will oblige ...not the people who earn money ...
          Dear sir,

          My name is M.M.Ahamed Mohideen. And my Credit card No.[protected]. From the beginning I did not use this card. So kindly cancel my credit card.

          kindly cancel this credit card and confirm this through my mail id.[protected]@gmail.com
          Dear Prashant,

          Thanks for sharing the card details, although we would request You not to post your contact and Card details publicly but Message us next time at [protected]@ge.com .

          We will get in touch with you soon and address your concern at the earliest

          Yours sincerely,

          SBI Cards.
          Dear Prashant,

          We tried to establish contact with you but we were unable to do so.

          However, we would like to confirm you that your issue stands resolved and we have sent the communication on the same at your registered mail id.

          Please call SBI Cards helpline for further assistance.

          Yours Sincerely,

          SBI Cards.
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            R
            raghuemc
            from Bengaluru, Karnataka
            Jul 6, 2012
            Resolved
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            Resolved

            Address: Nellore, Andhra Pradesh

            forgot my online sbi banking username & password
            Respected sir,

            I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

            Details of my account:
            Full Name :Raghupathi Pathri
            A/c with SBI manubolu,nellore
            A/c No. is [protected]
            Branch code- 006112


            Thanks & regards,
            Raghupathi
            Email- raghupathi.[protected]@gmail.com
            +91 [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              Shahid Khan, Ranchi
              from Mumbai, Maharashtra
              Jul 6, 2012
              Resolved
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              Resolved

              Address: Ranchi, Jharkhand

              My mother had submitted an application in the prescribed form along with the relevant documents on 16/06/2011 in State Bank of India, RMCC Branch, Ranchi for issuance/payment of monthly family pension to her as my father who was a retired state government servant [Dy. S. P. (Retd.)], had died due to illness on 27/04/2011. At the time of death, my father was getting Rs.22,732/- as pension but surprisingly a very migre amount i.e Rs.5,630/- has been fixed as family pension. The calculation made by the Bank prima facie appears to be incorrect. Moreover, similarly sitated other family pensioner is getting more than Rs.8000/-.

              S. Khan
              Aug 13, 2020
              Complaint marked as Resolved 
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                ImTinkuKhan
                from Khidirpur, West Bengal
                Jul 6, 2012
                Resolved
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                Address: Birbhum, West Bengal

                Sir/Madam,
                With due respect & humble I beg to state that I'm Anikul Saikh, a Customer of SBI; A/C no.: [protected]; Mob no.: [protected]
                I submitted registration form for sms alert to my Branch (Nalhati- SBIN0008540) but they dont register my mob no.
                I'll be highly oblized if you kindly take any steps to process my request.
                +1 photos
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  sohampanchbhautik
                  from Mumbai, Maharashtra
                  Jul 5, 2012
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                  Address: Solapur, Maharashtra

                  sr i couldnot recived my atm pin having card no. [protected] with the name RAVINDRA P PATIL PLZ GIVE ME PIN BY POST or on mail [protected]@gmail.com or on my mob. [protected]
                  I GONE TO MY HOME BRANCH BUT THAT MANAGER TALK MEVERY RASH & DIDN'T NOT GIVE ME THE PIN THE BRANCH IS" SBI " HOTGI STATION ,SOLAPUR MAHARASHTRA INDIA MY MOBILE NO. [protected]
                  PLZTAKE ACTION IMIN DIFFICULTY
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    C
                    chahuak1
                    from Bengaluru, Karnataka
                    Jul 5, 2012
                    Resolved
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                    Resolved

                    ANNUAL FEE CHARGED

                    Address: Hyderabad, Andhra Pradesh

                    Hi,

                    I'm holding Gold SBI Card in which the bank has levied Annual Fee of Rs512 on Jun-2011.
                    But while issuing the card i was told that it's a life time free card in which no annual fee will be there.
                    So i called up the customer care and asked the same.They said that if minimum transactions are not made annual fee will be charged.So i asked them to cancel the card and raise a ticket for the same.
                    I've...
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                    S
                    Sundar Kishore
                    from Bengaluru, Karnataka
                    Jul 5, 2012
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                    Address: Hyderabad, Andhra Pradesh

                    Respected Sir/Madam,

                    I had a credit card with SBI with expiry date 02/05. I paid all my bills and asked them to close the card through phone.

                    Now I found in my CIBIL statement Written off mark just for consuming Rs 92.00 in the year 2004. Due to that my credit score went down drastically.

                    When I try to call the helpdesk of the bank they are not responding after 20 minutes of waiting. Even if they lift the phone after 30 minutes they wouldn't have required information. They says after 5 working days they will get back.

                    Kindly take it as a serious complaint and take action.

                    My Credit card Number is [protected].
                    My Name : Sundar Kishore Ravadi
                    My Contact Ph: [protected]
                    My Email ID : [protected]@gmail.com

                    Thank you very much,
                    Sundar Kishore
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                      D
                      D ALIB KHAN
                      from Mumbai, Maharashtra
                      Jul 4, 2012
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra

                      Ex No[protected]H
                      HAV D ALIB KHAN
                      H No 1, SN No 72/18
                      GULMOHAR PARK, BT KAWADE ROAD,
                      GHORPADI GAON , PUNE-411001
                      MH

                      TO
                      Manager SBI T-651 & T-751
                      ITC CBD BELAPUR
                      NAVI MUMBAI -14

                      Sub - DELAY IN ACTION FOR INITIAL ARMY PENSION PAYMENT

                      Sir,

                      * I retired from indian army on 31 mar 2012 from EME records, secbad (A.P)
                      * My pension account is in SBI ,. East Street , Pune (code no- 03861). My pension account no is [protected].
                      * I recieved a original PPO no is S/0153421/2012(ARMY) from my record office .The another original PPO forwarded to CPCC ,SBI , NAVI MUMBAI office from my record office on 07 apr 2012 .
                      * It is almost 2 month 20 days .The pension payment has not been credited to my account till .
                      * I request you to the remedy against my case be deal as early as possible and please inform to me.
                      Thanking you

                      Ex-Hav D ALIB KHAN
                      Contact nos - [protected], [protected].
                      Email Id - [protected]@yahoo.in
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        B
                        bala2k5
                        from Chennai, Tamil Nadu
                        Jul 4, 2012
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                        Address: Viluppuram, Tamil Nadu

                        Sir,

                        My father bought agriculture loan from SBI bank in villuppuram. The loan two type of category. one is sugarcane loan and another crop loan(the sugar cane loan amount 34500 for the date of Apr-2011 to June-2012 and crop loam amount 40000 from July-2011 to 2012-june) total amount around 75000 thousand. the bank collect Interest to my father 10000. My father ask to the bank employee they said below 96000 thousand the bank will collect fixed amount of interest 10000. But the bank employees did not tell any information before we apply for loan. My father brother bought loan from the same bank sugarcane loan amount 30000 thousand the bank collect the same interest rate of 10000. The villupuram and cuddalore dist already affect THANE CYCLONE AFFECTED. The goverment told six month all agriculture loan interest rate no need to pay. then how the SBI bank interest rate for the agriculture loan they collect.

                        I have all document hot copys from the bank and i need to know the interest rate. They bank did not inform the fixed rate interest for below 96000. Kindly give sugession for this......

                        Already the farmer face many problems.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          N
                          Naveen Ch
                          from Mumbai, Maharashtra
                          Jul 4, 2012
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                          Address: Hyderabad, Andhra Pradesh

                          sir, i have receiceved education scholorship sbi ATM acc no[protected].....but the account is not working....its showing that the account is blocked....so give me the details to recover my account ....my contact no is [protected].....email id-naveen.[protected]@gmail.com.....so pls send me the details to recover my account....
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                            Vivek Mangalick
                            from Agra, Uttar Pradesh
                            Jul 4, 2012
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                            Address: Agra, Uttar Pradesh

                            Dear Sir,

                            I was holding a credit card from SBI which after some time was returned back by me after making it inactive and clearing all dues. For some business expansion I needed a loan for which I approached Canara Bank in Agra and for the purpose they checked by CIBIL report and found that there was a complaint from SBI credit card that they have written off approx. INR 30000.00 due to non payment. This was a surprise for me, as the project on which I was working was stopped!! Upon contacting SBI they confirmed that there are no dues and the CIBIL complaint has been made by mistake, they have also sent me a no dues certificate.

                            But this is not the end. I have a very good financial reputation which was shattered due to this act of SBI apart from that a very big project for which I was trying to seek funding from Canara Bank was also stopped.

                            Please advise what should be done in this regard with SBI? You may please get back to me for further details?
                            Dear Vivek,

                            We would love to get in touch with you and address the issue,
                            Request you to please mail us your contact or card details at [protected]@ge.com mentioning reference number 110407 in your mail to enable us to address your concern on priority.

                            Yours sincerely,

                            SBI Cards.
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                              A
                              ashwe68
                              from Pune, Maharashtra
                              Jul 2, 2012
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Hi

                              I am Ashween Chawda resident of Hyderabad. I have cleared all my liability with the SBI Credit Cards in the year 2007. But the card still reflects in CIBIL as “Settled”, I am facing a lot of inconvenience due to this from the past 4 Yrs.

                              I have tried complaining many times to SBI Card Care that the Card was Closed and Not Settled. But SBI cards failed to act on the same from past 2 Yrs though I was assured by the SBI Team each time that the same would be updated as null instead of settled in CIBIL.

                              I have been chasing SBI from past 2 Years where none of them are getting back. End of it it’s me who is getting penalized for the Sin committed by their Team members.

                              With all due respect, I urge the authorities to have this issue sorted at the earliest.

                              Thanks and regards
                              Ashween Chawda
                              Mobile# +[protected]
                              Email: ashween.[protected]@gmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                amanujjwaluu
                                from Chennai, Tamil Nadu
                                Jul 2, 2012
                                Resolved
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                                Resolved

                                Address: Patna, Bihar

                                I have a Savings Account in SBI under IGIMS Branch Patna with the account Number [protected]. I am having Rs.3300 round about in my account. But SBi has wrongly held my account Under Lien for a failed trasanction at ICICI ATM Centre using their their SBI Debit Card for this account. As I am in Bangalore the branch is unresponsive. I sent the branch an e-mail no reply yet. Due to this unprofessional behaviour of the branch I am left in a high and dry situation in a costly city like Bangalore.I request the bank Authorities to take immediete action in this regard and resolve my issue and help me escape financial embarassment and crisis. Thanks in anticipation.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  sharmatarun
                                  Jul 2, 2012
                                  Resolved
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                                  Resolved

                                  credit card not received till now

                                  Address: North East Delhi, Delhi

                                  sir,
                                  I had applied for a credit card in 1st week of June 2012 and i have already received a call from SBI Customer care that they have sent my credit card through Courier. I have also a statement through my Email id but I have not received my credit card till date now. Plz do needfull.


                                  Tarun Sharma
                                  +91-[protected],+91-[protected]
                                  [protected]@gmail.com...
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                                  tauqeerahmad
                                  from Mumbai, Maharashtra
                                  Jul 2, 2012
                                  Resolved
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                                  Resolved

                                  Address: Delhi

                                  FORGOT MY PASSWORD
                                  Respected sir,

                                  I forgot my online sbi banking password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

                                  Md.Tauqeer ahmad
                                  Mobile- [protected]
                                  SBI-Zakir nagar
                                  New Delhi
                                  e mail id-tauqeer.[protected]@gmail.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Sir,

                                  1) https://www.onlinesbi.com/retail/troublelogindetails.htm

                                  or

                                  2)
                                  The other thing u can to do is LOCK ur online a/c at SBI
                                  Follow the link and enter the details.

                                  https://www.onlinesbi.com/retail/lockaccountdetails.htm?bankCode=0

                                  and then

                                  You can go to your branch a/c and get this unlocked and get password.
                                  Unsuccessful mobile top-up

                                  Sir, I sent a request for top up of 101/- for my Reliance mobile no [protected]. I got the message that the request accepted for processing payment of Rs 101 to TOPUP Code= 949, with Tid[protected] on 11/7/2012. The amount was deducted from my primary account .But I didn't get any balance in my mobile account. So please help me and do the needful.

                                  Thanking you.
                                  Md Tauqeer Ahmad
                                  Ac No[protected]
                                  SBI-Zakir Nagar
                                  New Delhi
                                  My Mobile No-[protected]

                                  touqeer ahmed — i can't find the new users online sbi banking services

                                  REGENERATION OF NEW USER ID & PASSWORD
                                  Respected sir,

                                  i can't find the new users onlinesbi banking services option .plz help me, To use this facility.
                                  Details of my account:
                                  Full Name :Shameem Bano
                                  A/c with SBI High Court branch (Jodhpur) Rajasthan
                                  A/c No. is [protected]

                                  Thanks & regards,
                                  Shmeem Bano Siddiqui
                                  [protected]
                                  You have to visit SBI concerned branch for the same. Only bank could help you in the cause.
                                  Respected sir,

                                  I forgot my online sbi banking password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

                                  KM Prabhu
                                  Mobile- [protected]
                                  SBI-Thingal Nagar
                                  Neyyoor via
                                  Kalkulam Talk
                                  Kannyakumari distt
                                  Tamil Nadu
                                  e mail id- [protected]@gmail.com
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                                    panchald42
                                    from Manekchowk, Gujarat
                                    Jul 1, 2012
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat

                                    Name : Dhaval Panchal
                                    Mobile No. [protected]
                                    STATE BANK OF INDIA IFSC CODE : SBIN0001698
                                    I had my mobile recharge in SBI ATM centre of the Rs. 50 on dt.[protected]. But I did not get the recharge amount. I had submit the complaint on dt.[protected].But they can not solve it. Therefore I will you request to solve this problem.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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