[Resolved] Sun Direct — Online complaints | |
This is Dominic Mathew residing at 3/12 Ex-Service men's colony, First street, Adambakkam, Chennai-600088. I've taken a Sun Direct Connection on 28/06/2008 in my father's name (Henry Manoharan), for one year subscription. The smart card no. is[protected]. For the past 3 weeks, I could not receive any signal and getting error messages only (E16, E48, etc.) I have been ringing the customer service for the past 3 weeks[protected]. No one responded for first 2 weeks. While I enquired the dealers, they told that they are relocating the entire setup. From the third week I got the direct consumer service line and I have been complaining repeatedly. Even if they picked up the call, they do not send any of the service technicians. I have made more than 100 calls (both from my landline and Mobile). Also, I've informed them that I'm going to complaint in consumer court. Till now no response. Could you please assist me regarding the same? Thanks and regards, Dominic Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Mar 03, 2014 connectashu143's response please provide how to solve the problem..can i complaint against when customer care gives wrong ans...??
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 246 Comments | |
Comments
Dear, Now days sundirect is facing a big concern about his services because it's satellite is getting change from old to new due to which there are some channels which are currently not available. However they are working very fast to resolve these issues. Yes there is some delay just because of some reasons. But any time you can call in customer care and ask to register your complaints and always remember to take your complaint number for future reference. Time is not with the company however i got assurance from them that they will defenetly resolve this issue ASAP .
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Sun Direct — upgrade
Dear sir,I have given complain thourgh phone + email to customer care of sun network, but till now no one came for upgarde the dish.
Please look this matter and do the need ful.
Thanking You
yesudass
sun dth dish network — no response to complaints
i have sun dth dish network connection at my home. it was installed during the month of marc 2010. and i have paid subscription fee for one whole year and same is valid till march 2011.around first week of november 2010, channels started dropping one by one. in the beginning only the same was complained on 17th of november which has never been attended till date. later on, all the channels have been dropped. again i complained on 23rd of december. it has still been unattended.
due to their fault, i am without the service for one and a half months. and when i spoke to them today, they are still not in the intention of attending to the complaint saying it maight take another 3-4 days.
i claim for refund of my monthly subscriotion by postponing the payment by the period of complaint unattended. and they are not agreeing to it.
sun dth dish network people have caused lot of inconvenience and mental trauma to me.
I ALSO AGREE WITH MR.KANNAN.WE ARE ALSO CHEATED BY THEM .NOW WE HAVE MOVED TO THE OLD CABLE CONNECTION...WE ARE NOT GETTING ANY CHANNELS IN SUN DIRECT DTH FROM THE MONTH OF OCTOBER AND THEY JUST NEGLECTED ALL OUR CALLS...I STRONGLY SUGGEST THAT NEVER GO TO SUN DIRECT AGAIN...WE ALSO PAID FOR ONE YEAR SUBSCRIPTION.
MRS.AZIS
CHENNAI
MRS.AZIS
CHENNAI
radio channels are not working
Sun Direct — total channel not received my at sun direct
Sir, My name is Debu Thapa.Sun direct no allotted to me is [protected]R
I am having problem that We don't get full channels
Have complained to concerned authorities including
customer care and complain no given to me is
1-[protected]
No action so far been taken ever since the complaint
was filed in December last year.
In this regard a quick action is needed.
Hope needful will be done at the earliest and confirm to me
Faithfully
Yurs'
Debu Thapa
Tuni,jaunsar (Uttarakhand)
mob. no.[protected]
sir
my sun recever is not update
my sun recever is not update
Yes, I am totally agree with all the persons who has made these complains.They cheating their customers, which very bad sign for them.They will have to wind up their business, as some one will definitely
take advantage of their poor service & will enter into the market.My advice to them PERFORM OR PERISH.
take advantage of their poor service & will enter into the market.My advice to them PERFORM OR PERISH.
SUN DIRECT DTH IS THE MOST WORST OPERATORS AVAILABLE IN THIS WORLD. THEY DEVELOPED THEIR BUSINESS BY PROPAGATING RS.99 FOR CONNECTION MPEG TECHNOLOGY ETC. BY CHEAP PUBLICITY AND EXTRACTING MORE MONEY FROM CUSTOMERS.
THE MATTER IS THEY HAVE COME FROM MOST CORRUPTION FAMILY.BACKGROUND. THEY NEITHER BE SUBMISSIVE NOR UNDERSTAND THE FEELINGS OF COMMON PEOPLE.
THEY HAVE MONEY SO THEY STARTED DTH SERVICE. THAT IS ALL..
EXPECTING FROM THEM FOR GOOD SERVICE, RELATION SHIP AND SUBMISSIVENESS IS A WASTE VENTURE.
PLEASE ADVISE NEAR AND DEAR NOT TO PURCHASE SUN DIRECT. THEIR WEB SITE IS VERY POOR. BUT THEY WILL BE BOASTING LIKE "ORACLE" BASED WEB SITE.
CUSTOMER SERVICE PERSONS AND NODAL OFFICERS ARE LETHARGIC AND UNFIT FOR THEIR POST.
PLEASE AVOID HELL SUNDIRECT FOR HEAVEN SAKE
THE MATTER IS THEY HAVE COME FROM MOST CORRUPTION FAMILY.BACKGROUND. THEY NEITHER BE SUBMISSIVE NOR UNDERSTAND THE FEELINGS OF COMMON PEOPLE.
THEY HAVE MONEY SO THEY STARTED DTH SERVICE. THAT IS ALL..
EXPECTING FROM THEM FOR GOOD SERVICE, RELATION SHIP AND SUBMISSIVENESS IS A WASTE VENTURE.
PLEASE ADVISE NEAR AND DEAR NOT TO PURCHASE SUN DIRECT. THEIR WEB SITE IS VERY POOR. BUT THEY WILL BE BOASTING LIKE "ORACLE" BASED WEB SITE.
CUSTOMER SERVICE PERSONS AND NODAL OFFICERS ARE LETHARGIC AND UNFIT FOR THEIR POST.
PLEASE AVOID HELL SUNDIRECT FOR HEAVEN SAKE
Sun Direct DTH — Not able get any channels have been calling for last 3 days no response from customer care
Dear Sir,We are not getting channels since 11th March 2011. I have been contacting customer care since then but didn't get any response or any solution from those people. Please help me in this regard.
My Smart Card No. [protected]
Name: Raghu
Cell: [protected]
Custmoer care people gave me some reference nos. [protected] & [protected]
Some time they tell server is down.
Please take action against these people. We are getting frustration with these people. I spent around Rs. 2500. Kindly suggest me to get the compensation for me
Some time they tell server is down.
Please take action against these people. We are getting frustration with these people. I spent around Rs. 2500. Kindly suggest me to get the compensation for me
sun dish — not working for 8 months
my sun dish is not working since last 8 months .my sun hd card no. is[protected] R it was given by KINGS ELECTRONICS Panvel,RAigad alongwith purchase of Samsung LED TV. Sun Direct website sucks!! I forgot password, and there is not forgot password option on the site!!! somehow after multiple tries I was able to login successfully. I added some amount into my account and tried to addon some channels. No matter from what browser I tried, I'm always getting some script/soap error!!! And as usual Customer Care guys can never be reached. I'm blocked and not able to enable any channels now!! :(
Dear Sir,
My Name is Praveen Kumar. I am from Vijayawada. I would like to inform you that I one of the Customer to SUNDIRECT DTH. I have a small complaint for this SUN DTH. I have recharged Zee Telugu Last Before 5 Days. But still now I unable to view this channel. Kindly rectify my problem.
Smart Card No: [protected]
Name: Suri Babu
Mobile No: [protected]
Mobile No: [protected]
Note: I hope that you will solve this problem
Thanking You Sir,
With Regards,
Praveen Kumar.
Vijayawada
My Name is Praveen Kumar. I am from Vijayawada. I would like to inform you that I one of the Customer to SUNDIRECT DTH. I have a small complaint for this SUN DTH. I have recharged Zee Telugu Last Before 5 Days. But still now I unable to view this channel. Kindly rectify my problem.
Smart Card No: [protected]
Name: Suri Babu
Mobile No: [protected]
Mobile No: [protected]
Note: I hope that you will solve this problem
Thanking You Sir,
With Regards,
Praveen Kumar.
Vijayawada
My name is Nageswara Rao, smart card no [protected], card holder name 'Saibaba'
Complaint:For past one week there is no signal at my TV.Every time sun direct customers saying tomorrow definetly get in touch, already 8 days over.
When it is resolved.please get in touch with [protected]
Complaint:For past one week there is no signal at my TV.Every time sun direct customers saying tomorrow definetly get in touch, already 8 days over.
When it is resolved.please get in touch with [protected]
Hi
My Name is Pruthvi Kumar, I have take a sundirect connection for past 2 years we r using.
Past Seven days Sun Direct is not working .The customer service is also not responding properly.
please ensure my problem and slove it as early as possible.
I m planing to remove my sundirect connection.
get in touch as early as possible
Smart card no [protected]
please get in touch with [protected].
My Name is Pruthvi Kumar, I have take a sundirect connection for past 2 years we r using.
Past Seven days Sun Direct is not working .The customer service is also not responding properly.
please ensure my problem and slove it as early as possible.
I m planing to remove my sundirect connection.
get in touch as early as possible
Smart card no [protected]
please get in touch with [protected].
hello sir/madam, is there any complaints regarding no signal or any fault in dth please contact me:
MOHAN:[protected]
CHENNAI
MOHAN:[protected]
CHENNAI
Panchadsaram — sun direct recharge
[protected] this is Sun direct number.my recharged but not recharge.my bank account be not refund my amount.please refund my amount. Dear Sir,
My Name is Ch ravi kumar I am from sambalpur, orissa I would like to inform you that I one of the Customer to SUNDIRECT DTH. I have a small complaint for this SUN DTH. I have recharged 500/- but still now I unable to saw the channels . Kindly rectify my problem.
Smart Card No: [protected]
Name: challa ravi kumar
Mobile No: [protected]
Note: I hope that you will solve this problem
My Name is Ch ravi kumar I am from sambalpur, orissa I would like to inform you that I one of the Customer to SUNDIRECT DTH. I have a small complaint for this SUN DTH. I have recharged 500/- but still now I unable to saw the channels . Kindly rectify my problem.
Smart Card No: [protected]
Name: challa ravi kumar
Mobile No: [protected]
Note: I hope that you will solve this problem
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