[Resolved]  T24 Mobile — Cheating on Service

Address:

Hyderabad, Andhra Pradesh

My Name is Sanjay mukherjee, I have a mobile connection with T24 Mobile, which works on Tata Docomo Networks, My Mobile no: is :[protected], I bought this connection 10 days ago in hyderabad and also bought a internet package for Rs 96/- for 30 days , since last last 7 days the service is down and I am not able to use the internet . the entire purpose of buying the internet package is not done by the service provider. i.e, T24..
I called up many times to the customer care , but each time I am getting a plain answer :Sorry" it will be done in another 24 hours..The customer care is not ready to register a formal comlaint for the service.
I am sure that I am not the only customer of T24 who is facing this problem from whom the company has charged and still charging for internet package and fail to provide the services..

Please I would like to file this complaint in the consumer court for a fare compensation to the inconvinience caused to me and other customers of T24 in Hyderabad. AP.

Thanks
Sanjay Mukherjee