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T24 Mobile Complaints & Reviews

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Last updated Sep 25, 2023
Complaints 376
Resolved
148
Unresolved
228
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T24 Mobile reviews & complaints page 12

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Address:Mysore, Karnataka, 570004
Website:t24mobile.com

Dear Sir/Madam, I have bought two T24 SIM cards from Big Bazar, Mysore on 17th Oct 2015. It is not activated yet. I have been following up with the customer care and the Big Bazar, Mysore for past 2 weeks and they are saying it will be activated in 24 hours every time; but it is not activated yet! I have raised the complaint via email, phone calls etc. and there is no positive response yet! I have spent my valuable time for follow-ups...
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dudaykumar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non activation of duplicate SIM card

Address:411038

Dear Sir, I am T24 customer from past 5 years. My no is [protected].I have replaced my SIM at BIG BAZAR Kothrud, PUNE ON 27.10 2015, as THE old sim was not fitted to new MOBILE Hand Set recently purchased . The representative after collecting the docements and photo issued the SIM Card and advised that the message would be received within 24 hours on the alternate Mobile No which I had provided .When I have called customer care today about...
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PinkMy
from Irinjalakuda, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free talk time not credited

Address:Mysore, Karnataka, 570028
Website:www.t24.com

Last Saturday the 17th October2015 I got a t24 sim with 55 rupees free talk time @ big bazar Mysore.I have been continuously calling the customer care no 52121 everyday.Thy said t would b credited within 24 hours from past 4-5 days.On 22nd October i nearly spoke for 45 minutes to the person @ customer care they took all details regarding the bill number, cashier name etc.But till date I haven't been credited with my balance.I don't get a...
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Samirbabu
from Mumbai, Maharashtra
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SIM activation

Address:Kolkata, West Bengal

I have been awarded a SIM card bearing No.[protected] in my name at the BIGBAZAR shopping mall at Barasat on[protected]. The T24 authority also taken Rs. 80/- more from me to extend talktime for Rs.110/- and they have also told me that the SIM will be activated on Sunday, the 4th in the evening. But sorry to mention that the SIM card not been activated till today. I need immediate solution. Please arrange to activate the sim immediately. Thanking...
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Arjun Badhwar
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave /ignored

Address:Chandigarh, Chandigarh
Website:T24

I called to t24/ tata docomo coustomer care and told them about my problem with their network flicking. in first call the gave me options to correct it and when i tried, there were no option like that, then i called second time the i told the coustomer care executive about my first call and asked him to help me, he didn't even listen what i was saying, and started ignoring me and keep on saying u got no problem, then he misbehaved with me...
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KKAGARWAL_786
from Mumbai, Maharashtra
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Not issuing me my sim card

Address:Indore, Madhya Pradesh
Website:customer-care-support-7-24day.blogspot.in/

PROBLEM IN MY NO lost = [protected] my mobile is theft, i had also made a fir also, but no one is giving me new sim card after giving all documents asking for 500 rs comision for lost card and 120 for sim card, why should i pay 500 comission i had visited t24 bigbazzar out let also. i had also attached all the documents please help me to get my sim card back more than one month has over... krishan [protected]...
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Address:Pune, Maharashtra

There is unwanted deduction of Rs 173 from my main balance of mobile number +91-[protected] on 11th september, 2015. I spoke to customer care. They said it was deducted for internet browsing inspite of having data balance. Now, they are not entertaining it properly....
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F
Fenarayanan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activated even after 4 days

We got two numbers from Big Bazar Puttenehalli JP Nagar Bangalore on 31st August. We were asked to pay 80 rupees for each connection and were told that some more money will be added for our big bazar purchases. The numbers we were given were [protected]. And. [protected]. The seller said we will get connection in two days time but we are still waiting. Please look into the matter and connect us as early as possible. Thank you Narayanan...
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mannasantanu
from Mumbai, Maharashtra
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Charges

Address:Darjeeling, West Bengal

My No is [protected] Recently it is observed that for calling it is charging 2 paisa for 1 second, which was 1 paisa for each second earlier. I mailed to [protected]@t24mobile.com on 7th April, 2015. Till date I have not received any response. My mail id is: [protected]@rediffmail.com and alternate contact no is [protected]...
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cerela
from Mumbai, Maharashtra
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Sim card not activated

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I have purchased a T24 SIM sl.no is [protected] and Mobile no is [protected].on 11.07.2015 from Customer Service Desk at OBEROI MALL Goregaon (East). The purchase amount is Rs.150/- and the person Mr.Surender told me that you will get Rs.125/- talk time and it will take time 5-7 days.for activation. I have submitted documents as per requirements but as on 19.07.2015 SIM has not activated. I would like to know the...
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S
Sanatanpadhi
from Bengaluru, Karnataka
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Number still not activated past 48hrs

Address:Bangalore, Karnataka

I have submitted required papers but still past 72 hrs my number ([protected], [protected]) has not been activated nor any activation msg received to my alternate number ([protected]). Also bigbazar member has taken 160 as initial recharge amount. Please help me. Sanatan Padhi [protected]...
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Address:Bangalore, Karnataka

Sir, I had to travel to US so my number [protected] had been roaming since then, but I plan to return to India soon. So I don't want my sim to be deactivated. Pls do the necessary process so as to regain my sim. It's now saying its temporarily deactivated.....
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A
ashishbig100
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Data Pack Fraud

Address:Agra, Uttar Pradesh

Hi, My mobile no. is [protected] (UP West) T24. I recharged with Rs 17 unlimited whats app pack as written on their website. There is nowhere written that its only for text messages. Today around Rupees 102.5 was deducted from my main balance against whats app use. This is absolute fraud. When I am using unlimited whats app data pack..why my 102.5 rs was deducted from my main balance. I didnt surf anything else besides whatsapp on my mobile...
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Harsh Mohan
from Pune, Maharashtra
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Customer Service Executive are pthatetic

Address:Pune, Maharashtra

I called up T24 customer service compaints only number i.e, 198 on 12th July 2015 at morning 10.15 am, Customer executive was not able to resolve my query, she forwarded it to her senior Mr.Pathan Mehran, one of the hopeless executive I have every come across, such people are senior in your organization, I am not sure what will be future of your company. The person said this is incorrect number to call up and ask for help. I told him your...
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mks1105
from Bengaluru, Karnataka
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Regarding deactivation of mobile number 8961782380

Address:Kolkata, West Bengal

I have purchased the number [protected] in the month of April 2015 from a Bigbazar T24 outlet ( Wood Square mall), Narendrapur, Kolkata 700103. But after some period ( arround 22.05.2015) the number has deactivated without any reason. I tried to lodge a complaint to T24 help line but but failed to lodge the complaint due to their unwillingness to registered the complaint & asked me to contact with the T24 outlet from where it was purchased....
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arun_bansal01
from Chennai, Tamil Nadu
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Charged a call to Punjab BSNL number as ILD

Address:Mohali, Punjab

My T24 mobile number is [protected]. On 5th June, I called Punjab BSNL number using my T24 number while at Shimla. I was charged around Rs. 25 for 2 mins call. Can you please check and refund the amount? Following is the response that I received from T24 customer care: Dear Sir, This is in reference of your email for mobile number [protected]. We would like to inform you that you have been charged Rs.25/- for ILD call made on 05th...
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BUNTY06
from Delhi, Delhi
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SIM TILL DATE NOT ACTIVATE

Address:Kolkata, West Bengal

Dear Sir/Madam., I completed my all documentation with your company representative at big bazar shop at lake mall, on 12june.2015.Your representative promised to get my mobile No.[protected] Activated by afternoon, 13th june 2015. But to my disappointment even at this movement of 15.27PM on dt.01.07.15 my above number is not activated. I have given my other mobile No.[protected] for your code for connection and for your contact. But I am disappointed...
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shekarnee1
from Nizamabad, Telangana
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Non activation of my mobile

Address:Hyderabad, Andhra Pradesh

I have applied and submitted all my documents on June 8, 2015 at Big Bazaar, Ameerpet Branch. Even after 4 days my SIM is not activated and when I called up the concerned person on June 10, 2015 I was told that it would get activated by end of June 10, 2015 and even till date/ now it is yet to be activated. I think that this is some kind of fake service that is being provided by this company. I had to waste my time and money to apply for...
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Address:Bangalore, Karnataka

[protected]. i m unable to connect the customer care. network issue while travelling in the bangalore city. if i use gps location services to book a taxi through wifi. the service is automatically getting connecting to data usage thereby getting deducting the money from my prepaid mobile account. kindly take the note of this issue....
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niladrydey2015
from Pune, Maharashtra
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Internet and Main mobile balance wrongly dedected from my no

Address:Kolkata, West Bengal

Hi this is Niladry Dey from Dum Dum i have been user of t24 no user from last 2 year and i satisfied with there service but from last 2 days they are deducted my balance wrongly and cheated me.When i called to customer service they are giving me wrong information that i have used twitter service but i d, nt have twitter account.Rs.175 deducted from my no wrongly also deducted my 500 mb data . So i decided not to use there service .But...
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