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T24 Mobile Complaints & Reviews

2
Last updated Sep 25, 2023
Complaints 376
Resolved
148
Unresolved
228
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T24 Mobile reviews & complaints page 14

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S
Sundeep J
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-activation of SIM card

Address:Kolkata, West Bengal

Hi I had taken a T24 connection on Nov 28, 2014. Till now its not activated. Called many a times the T24 customer care as well as the T24 helpdesk at Big Bazaar, Metropolis Mall, Kolkata. Its so annoying to hear different reasons as to why the connection is not activated. Whenever I call the helpdesk at Big Bazaar, the person says "please call up the T24 toll free number for status update". When I called the customer care, they said the...
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chirag kadabgere
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge and request for proper recharge and return of balance

Address:Bangalore, Karnataka

transid:[protected] my recharge although succesfull was useless i recharged for an internet pack and i got balance credited and i used it up thinking that i didn't need to check now all my cash is cut off and i the internet doesn't work and customer care number is useless it doesn't work and the other customer care number has technical difficulties processing my request please look into this matter and solve it ASAP!!! please...
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S
suku.j
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge due to ignorance-request for return of money

On 11 th November i had recharged my t 24SIM card no [protected] for rupees 153 for activation of net and got message in replay that my recharge was successful but try to connect the internet it could not so i called on the customer care and they informed me that it was a wrong recharge.but it was noticed that the amount is not credited to my account.so I request you to make necessary arrangement for the recovery of the said amount, otherwise...
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Gowthami Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost mobile data

Address:Srikakulam, Andhra Pradesh

Actually this month I recharged my number [protected] with 248/- for getting 3gb data validity 60 days but later unfortunately we recharged our account with 8 RS as we don't that is for net balance and due to this they deducted 3gb data and left 50 Mb and i have called to customer care but there was no use of it.I feel like changing my network if there will be no response, , Is this the way they care customers no response as i Have complained...
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Rida Ghawte
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance got deducted

Address:Thane, Maharashtra

my no. is [protected] and i recharged of rs 27 net as per the message recieved to me on 21 st octuber 2014 that net recharge was for facebook on that day only i did the recharge but when i opened it my balance got deducted ins pite of net

hope so i will get my problem cleared and get my balance back...
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S
shalini h rao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs800 deducted from the main balance.

Address:Dakshina Kannada, Karnataka

We lost around Rs 800 for using only 50 to 100 MB data that's because we are out of data pack. Any how company is justifying we are out of data pack, but charging Rs800 for this is another way of beheading of customer like me i'm using T24 since they issued T24sim in Big Bazar Mangalore, most of the time i us higher denomination of recharge vouchers you can check it up in your system.I request u to refund the money that i lost i, e Rs800.Other...
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Address:Mumbai City, Maharashtra

Recharge of Rs. 100 being unsucessful for Mobile No. [protected]. Further, having raised the transaction issue with the dealer, the said dealer was unable to trace the details of the transaction made, instead started denying to help further. Kindly look into matter and do the needful....
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B
bijuantony1969
from Contai, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACTIVATION OF STV 39 RECHARGE WITHOUT THE CONSENT OF THE CUSTOMER

Address:Purba Medinipur, West Bengal

ON 04/10/14 AT 8.00PM WE HAD CONTACTED CUSTOMER CARE TO ENQUIRE HOW MUCH MB IS REMAINING IN OUR MOBILE. THE T24 REPRESENTATIVE TOLD US TO WAIT FOR A MINUTE AND HE CHECKED AND TOLD THAT THERE WAS ONLY 0 MB. AFTER 10 MINUTES THAT IS AT AROUND 8.10 PM AN SMS MESSAGE CAME IN OUR MOBILE TELLING US THAT 'DEAR CUSTOMER AS PER YOUR REQUEST FOR ACTIVATION OF STV39, MOBILE NO. [protected] IS RECEIVED AND WILL BE PROCESSED SHORTLY.' ACTUALLY...
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A
aryabhata
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STV Recharge 600 SMS for Rs 29 twice, yet being charged for each SMS

Address:Kolkata, West Bengal

I am a T24 Mobile subscriber and my number is[protected]. I have paid for the Rs 29 package of 600 Local/National SMS (valid for a month() twice in the last two days (I did it through the *300# option). My balance shows 1776 free sms. Yet, I am being charged Re 1.0 for each SMS, local or national. In the past, this deal has worked for me. Why is it not working? Can I have my money back?...
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prabhu shekhar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing and incomiing call details for the month of september,2014

Address:Hyderabad, Andhra Pradesh

sir my number is [protected] I need the list of outgoing and incoming call details for the month of september, 2014.I kindly request you to forward the above mentioned data to my email id mentioned below. I am ready to pay any charges for the request processed from me from my top-up balance. [protected]@gmail.com Kindly provide us with the data as soon as possible. Thanking you, Mr.Thallapally Prabhu Shekhar...
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P
pretz
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet problem in mobile # 8961843331

Address:Kolkata, West Bengal

I m using t24 connection for more than 3 yrs but from last one month I m facing too much of a problem with my internet connection, I have complained sevral times at customer care but it is of no use and I have never got any satisfactory answer nor any help.I have visited t24 vocounter at big bazar but people could not help me there as well. From customer care I was adviced to take a new sim, I took new sim but that is all of no use.I have...
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V
vishal bhosle
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provide wrong information through messages and looting people of their money!

My name is Vishal. My T24 number is [protected] (Mumbai circle). I received the following message from DM-TTFOUR (this probably was a system generated message, or sent by a CSR through the system). "Your T24 SMS Pack of STV 29 is expiring on[protected]. Recharge Now from TATA DOCOMO Retailer, big Bazaar or Dial *300*5*2# to activate from Talktime balance" on 25/08/2014 at 16:35:52. On 26th, as I had already spoken to the CSRs to obtain...
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P
prabhdeep25
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full call and sms details

Address:Kanpur, Uttar Pradesh

Sir, I want the full incoming and outgoing call and sms details from july 2012 to aug2014 for the T24 gsm number [protected]. You can contact me on my number [protected] and my email id is: prabhdeep.[protected]@gmail.com I hope you'll look and into this matter and provide me details ASAP. Regards Prabhdeep Singh...
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A
Aloknath Pal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted money deduction from mobile talktime account

Address:Bardhaman, West Bengal

I am Alok Nath Pal, face some problem due to my operator problem. When I purchase T24 sim card from Liluha[West Bengal] Bigbazar they promiss me that the sim card have free 98 message for every day it may STD /Local for 1 year. I got this free service for 23 days[25th july to 18th Auguest 2014], but now it charges local 1 Re & STD 1.5 Rs per message. I try to contact the customer care but they deny about there services. My Sim card IMSI...
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A
advocateseema
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation Related

Address:Bangalore, Karnataka

I called your activation center a couple of times, to interact with same representative to provide activation details. Inspite of him being rude and incomprehensible, I have tried to give him details, but either he disconnects or even before hearing out blabers something unrelated. If people at activation are so rude one can't expect much from your service. I have thrown my SIM card out, but thought it is my duty to let you know what a service...
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namita agrawal
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding to sim activation

Address:Gwalior, Madhya Pradesh

Before three days i have purchased T24 mobile sim from GWALIOR BIG BAZAR. at the time of purchasing he said your sim will be activate from tommorrow.After a day when i called him and asked. how many days it will take to start then he said tomorrow it will definately be activate.its happening from last two days.today when i call him, there was a girl and she said to me ok i am calling him and my phone was on hold no one is received yet again.so...
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A
amitsawant6183
from Mumbai, Maharashtra
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Special Recharge done for My Mobile No - 8097511345 of Rs.30/-

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I have received from you on 30.07.2014 at 9.29 am for recharges of Rs.30/- and you will get Rs.40/- talk time with special mode before recharging. I have done the recharge through Paytm with special mode on 30.07.2014 at 3.55 pm. But I have only received Rs.24/- talk time. I called up your customer care at 198 and they told me that Rs.30/- recharge is not available for T24 customers. Kindly look into the same...
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P.k.bhatia
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS charges deducted even for failed messages

Address:Ranchi, Jharkhand

To day i.e. 29th July 2014 I sent five SMS to five different numbers. My mobile showed that two outstation and one local message "sending failed" . I tried those three messages thrice again but every time sending failed message appeared. Despite the charges 14/₹ was deducted from my balance. Upon talking to customer care the lady replied that "Sir, please change the message sending centre number- as there may have some problem as our record...
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K
kavita g
from Gurgaon, Haryana
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net issues

Address:Pune, Maharashtra

hi i m having a huge problem regarding my t24 sim. i am having t24 sim number is [protected] and i have recharged with tata docomo facebook plan of 27 . but when i am activating my net the amount from my mormal account is being dedected. plz help me...
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S
Swapnil Sarode
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile SIM card deactivated without reason

Address:Nashik, Maharashtra

I have been using [protected] from last couple of years. But Yesterday suddenly SIM card has been deactivated. I have done recharge of Rs. 200 on[protected]:41 using http://www.rechargeitnow.com order number is: TT[protected]. I got successful recharge message also. When yesterday night I called to customer care, they are saying that “your number is deactivated because there is no recharge from long duration. So if you want to re-activate...
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