T24 Mobile Complaints & Reviews

my t24 mobile no is [protected] i recharged 100 rs and not get full talk time only 86.00 rs talk time i got.
before i check the website on t24 mobile i check 100 rs full talk time offer but when i recharged not get the full talk time offer.
So please help me. Thank you.

I called up T24 Customer care a few times & they gave me the manual settings of

Name: T24 INTERNET
APN : T24.INTERNET
Proxy 10.124.169.58
Port : 8080
APN type : Internet

rest all settings the same were left out as defaults.

Still it did not work.

When I call Customer care they kept me on hold for almost 25mins but no reply after that.

Please train customer care to give a response every 5 mins so that the customer does not have to hold the line forever.

Next time anyone buys the internet pack please check(Topup with lower denomination) before you buy.

Recharged with Rs.500...aadditional amount of Rs.85 not credit to my account(Number _ [protected]).- Operatort T 24
complained in call center - they confirmed I will get the balance.....today they called and saying I will not get the balance....

and they are very rough to provide the solution!....
Recharged - on Friday(19th Apr-13)- online Recharge (Recharge it now_Site)



Regards,
Jay([protected])

Dear Sir,


I have T24 Sim Card and my sim no. is[protected] and mobile no. is [protected] and i want it's puk code no. please help me fast.it's urgent.

Mobile service does not work on my T24 number.
Its ok for basic voice calls and SMS but not working for Internet.
When I called up the customer care, they told me to select Loop Mobile as network and pay roaming charges.

I am T24 sim purchase but they have not working auto network, so i am not any T24 service (call incoming, SMS Data Act.) use properly. i am many time complain (Physically Big Bazaar & Care PNR [protected]) but they have not resolve to till time. and i am go to big-bazaar for sim change, but they are give sim change charge. talk to customer care not answer to me. So i need Help for this pro-blame.
this phone No-[protected]
My Contact No-[protected] patel.[protected]@yahoo.com

Thanks

Complain no. FG09118336 & FG09118337

Complain Date. 13 Feb ,2013

Complain closed successfully,

But I received only 10/- instead of total 80/- on 23 Feb ,2013

Then from 5 Weeks, Every Time I called T24, they told that, "Wait for few days, It will absolutely be credited..."

Today on 30 March ,2013 , they told, that One month is over now,

And I will not get those talktime for no fault of me...

Please tell me what is this ?

Rahul Modak
(Ph - [protected])

My sim had been rejected on wednesday 20th march 2013. I went to the big bazaar in r-city ghatkopar and was requested by the t24 officials to get my sim replaced. On saturday 23rd march 2013 i gave all the necessary documents. I was given a replacement sim which was not yet activated and was said that the sim will get activated by monday evening 25th march 2013. When it ws tuesday evening and still the sim was not activated, i called the customer care and they said that the status of my sim is still not activated and not replaced. Is this is the service which t24, the docomo initiative, gives? It really makes the customer fed up! How many times should the customer remind the officials to do their work?? Its sad to see this condition in our country. I want myself to be helped in such a condition so that my sim gets activated again. It has been really long i have been waiting for my service!

I had downloaded a game for my Samsung phone and a certain amount had been deducted from my account balance. A message had been sent to me saying that an unlocking code would be sent within 24 hrs. As I did not get any such message within the next 24 hrs, I contacted Mbiz support centre. From there I had been informed that they are not associated with T24 and that I should talk to the T24 customer care to return the amount deducted from my account balance and ask them on what basis the amount had been deducted. Firstly, it's a pity that the people of customer care could not attend to my problem in English even when I opted for the English option. They seemed least interested to help me out and cancelled my call several times. It is appalling to find such an unexpected behaviour from the customer care service.

SIr ,
MY SIM IS BLOCKED AND IS ASKING FOR ''PUK NO''. .MY PHONE NUMBER IS [protected].
PLEASE SEND THE "PUK NO." SOON..

Thank You.
SAHIL CHAUDHARI

It is not connecting to customer care always getting busy with other customer. my no is [protected]

i am not getting message balance. i have free messages but balance is deducting from main bal

hello
my name is prateek shrivastava , i have purchased a T24 sim card of no
--[protected] on 13th feb from big bazar outlet at bharuch throgh mr
baval at there at 4 pm and submit document, till today it is 8 days
but my sim not activated , i knew before that is i am taking risk of
purchasing a non reputed brand sim , but i purchased
.
again and again when i called T24 customer care they said my document
has been submitted please call for verification , i said here is no
network in my sim and it shows sim registration failed while i insert
sim in mobile, i tried in many cell but same so they said we cant
help call the outlet from where you purchase the sim,
but the person MR. BAVEL has very casual approach and he always said
it will --KAL PADSO ACTIVATEHO JAYEGI and disconnect the call , I call
him 4 times with 2 days gapes but he has same answer--KAL PADSO
ACTIVATEHO JAYEGI and cut the phone i dont know what his problem i ask
him to return sim so he said money will not give u back ,so i want to
know what i do with unactivated sim, i stay in kosamba it is not
possible for me to go bharuch daily, i went there after 2 days 15th
feb 2013 as Mr baval ask me to come.fare of bharuch through and far
is 60 rs.
also I recharged 3 times my old sim with 50-50-50 rs because mr baval
always has casual approach and taking customer very lightly and
customer cant do any thing

Pleae help if you also can help
My t24 sim no-T24 sim card of no --[protected]

prateek shrivastava
[protected]

On 27/01/2013 i had received a recharge of Rs.35 from big bazaar of T 24 .but till 21/02/2013 i had not received the balance.
Its details are-
TILL NO-5
RECEIPT NO.-0007257
St-4966
Tr-40553

gprs setting cant save it was discaded due to wrong verification code so plz rly for the same

My T24 mobile no is [protected]. I am using T24 mobile internet with their GPRS pack of Rs. 96. But after the day i have recharged, i am facing a continuous problem that my net connection actives for exactly 40 mins. After 40 mins it stops data transfer or disconnect. With this problem i called the customer care they take a complain and told me that it will solved under 48 hours. But after more than 7 days gone,the problem still happening.
My complain no is PNR[protected].
They done nothing with my problem.So i just want to ask you,is this your service?

I am T24 constomer, my cell no is [protected]. I am strugling for GPRS activation since last 15 days. So many times talked to coustomer care for sending the GPRS setting. They always says that now they have sent and you might be recieve the same within 20-30 minutes. Still I was not get this setting.
So we called coustomer care and manualy did the setting as per their advise 2-3 times. Still GPRS not working.

On 06-Jan-13, I have talked to Rina at Big Bazar Amanora Township, Pune. Still issue is not resolved.
I have even recharge data plan for 100 Rs for 1GB for two month validity.

So help to resolve mu issue ASAP.

Hi, I need PUK code for my Tmobile number - [protected]. I called customer care many times, not getting clear response. I have all my office contacts in SIM only, pls treat this request very very ungent. Kindly help me to get the PUK code ASAP.

Thanks

Please refer to my complain no registered with t24 customer service PNR[protected] date:23/11/12). It has past one month and no resolution. When I call to customer care I get response your problem would be resolved in 24 hrs. The same promise is given every day. The back end is deaf the appellate officer is deaf they don't respond to emails.

I have not disclosed my cell no as it gets misused by tel-callers

Please get the response from t24 owners ( unknown address).

hi dear actually my sim card is blocked and asking for puk code can u please deliver my sim puk code to my mail id vineeta.[protected]@gmail.com my number is [protected]..thanku