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T24 Mobile Complaints & Reviews

www.t24mobile.com

2.2

Updated: Sep 25, 2023

Complaints 337

Resolved

146

Unresolved

191

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T24 Mobile reviews & complaints page 15

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hello team of t24, i am mr. tej n pancholi, who purchase T24 simcard aprox 15-20 days ago from bigbazar, ameerpat, secanderabad. my sim no: [protected] this sim not activate because local reference not answering call, but even i dont know about local reference given by mr. sachin (bigbazar) even i dont know name of local reference. its all process done by your staff in big bazar. i only submitted my identification prof. now i many time call mr. sachin and personally mite as well but he talking about like its not our fault, i cant do any thing, ... i purchase sim with lots of hope but staff of bigbazar try to fool many of customer because its not only who went many time for this complaint, i saw many people came around for same kind of trouble. so, i aspect i get ASAP replay with postie manner and i get money back or my sim activated soon No other possible processes i need to do in short time.

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 17, 2014

Hi,

Please be informed that we have taken note of your concern and have escalated the matter with our team, they shall reach you on the matter and have it addressed at the earliest.

Regards,
Priya
Future Group

T

TEJU PANCHOLI

from Hyderabad, Telangana

Jul 19, 2014

HELLO, priya

i am still waiting for my complaint resolve...

on that duration i by simcard of AIRCELL and it really good, i no need to wait for fake attention to retailer like your mr. sachin( who always make me full, big bazar, ameerpet ) to acivete my sim card.

i suppose that your are with me and carry on my query to resolve with T24

i wait for ASAP attention once again

TEJ PANCHOLI
[protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 29, 2014

Hi,

We would suggest you to visit the store once as this number is already disconnected they will issue a new number.For further assistance write to us at [protected]@futuregroup.in we shall be glad to help.

Regards,
Priya
Future Group

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Address: Hyderabad, Andhra Pradesh

I purchsed two sims on[protected] and the sales man told that "it will be registered on[protected] " and i checked but it was not registered and i tried to call the customer service (52121) but it is saying that "plz check the number" can u please HELP ME SIR my Mobile No:- [protected] [rsn-- [protected], IMSI -- [protected] ] and the other number details is {mob no:- [protected] [RSN -- [protected], IMSI -- [protected]] plzzzzz help me SIR and I am waiting for ur answer...

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 17, 2014

Dear Mr. Pardeep,

Please be informed that we have taken note of your grievance and have taken the same to our team. I assure that the matter shall be resolved to your satisfaction. Write to us at [protected]@futuregroup.in for futrther assistance.

Regards,
Priya
Future Group

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Address: Khordha, Odisha

I am a T24 customer ( No-[protected]) for last two years and use voice calls and data services. There was a talk time balance of Rs 70 (approx.) and data balance of 100MB in my account till today 7 PM. But all of a sudden, I found at around 9PM that my entire talk time balance and data balance has become zero. On contacting your customer care, I was given a ridiculous reply that I had used some 1.93GB of data within an hour. I think there is something wrong in your system or it is a simple way to cheat customers. I hope, after going through my complaint, my talk time balance and data balance will be returned back to my account as soon as possible. SANJAY KUMAR TIWARI MOBILE NO-[protected] BHUBANESWAR ODISHA e-mail:[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 14, 2014

Dear Mr. Sanjay,

Please be informed that we have taken note of your concern and have escalated the same to our T24 team they shall get in touch with you on the matter and have it addressed at the earliest.Write to us at [protected]@futregroup.in if you should need future assistance.

Regards,
Priya
Fi=uture Group

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 21, 2014

Dear Mr. Sanjay,

I believe that our team got in touch with you and hope that you are satisfied with the assistance provided to you. For any further queries, you can get in touch with me at [protected]@futuregroup.in. We will be glad to assist.

Regards,
Priya
Future Group Care

S

Sudhanva123

from Bengaluru, Karnataka

Nov 11, 2014

T24 is cheating definitely, they deducted 180 rs from main balance.

A

adnan41

from Hyderabad, Telangana

Jun 8, 2016

SIM ACTIVATION NOT DONE

MY T24 SIM NO. [protected] I HAVE PURCHASED SIM FROM BIG BAZAAR ON 26/05/13 & I SUBMITTED THE DOCUMENTS WHEN I INSERTED THE SIM CARD REGISTRATION FAILED SO PLEASE ACTIVATE MY SIM IMMEDIATELY.

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I am salahuddin and this number belong to me, , i was get this sim big baazar sealdah branch, but now i am stay in in saudi arab country (kingdome of saudi arabia) when going to call on this number[protected] call not connected many try after connect no good voice and disconnected, , , , Too problem facing and i am looking soon to convert portability out if my problem will not resolve as soon as possible. Sim location: Kamarhati, belgharia post office Problem: Network wear indoor/outdoor User : Md Salahuddin Address: 55/6, Dasu Babu bagan, kamarhati kolkata 700058 (North 24, pgs)

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 10, 2014

Dear Mr.Salahuddin,

We hear you, and shall take the matter up with our team.Request you to share your contact details with us at [protected]@futuregroup.in so that we can share your details with our team to have the matter attended to at the earliest.

Regards,
Priya
Future Group

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Address: Thiruvananthapuram, Kerala

I have been using my T24 sim [protected] for over two years. It was disconnected by T24 without any reason two weeks back. I have over Rs200 credit in my account. On contacting T24 outlet in BigBazaar, Trivandrum, Kerala state, I was asked to buy another sim for Rs49 and resubmit my photo and proof of address, which I did. I was told that my no. would be reactivated within 24 hours and that I would get all my credit back. However, till 18 June 2014, it has not been reactivated and on contacting BigBazaar I was told that I have lost the no. and credit in my account because a disconnected no. cannot be reactivated. This is outright cheating. What T24 is trying to do is make millions by disconnecting active no.s and thereby take advantage of the remaining credit. I don't understand why a big group has to stoop so low to make money. I have been using my BSNL no. for over 5 years and never ever have they asked me to resubmit my documents. So this is not a requirement by TRA. T24 knows that nobody will take the trouble to resubmit documents and they have the right to disconnect no.s. This is daylight robbery. T24 offer this Sim free of charge from BigBazaar. I am going to advice everyone to never ever accept it because they cheat.

Aug 14, 2020

Complaint marked as Resolved

Jul 08, 2014

Updated by jacobgeorge1958 Finally the T24 executive called. Sorry, Sir, we cannot reactivate your no. So, I have lost my no. and my Rs300/- balance in my account. Well done T24! You guys will definitely make millions this way. Keep on requesting re submission of documents and keep on deactivating no.s A bitter experience. Stay away from these cheaters and do not shop at BigBazaar, otherwise, they will give you a T24 sim free. Then you are doomed.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 19, 2014

Hi,

We regret your experience, we hear you and have taken note of your grievance and assure that our team shall get in touch with you soon. Write to us at [protected]@futuregroup.in for further assistance.

Regards,
Priya
Future Group

J

jacobgeorge1958

from Mumbai, Maharashtra

Jun 30, 2014

30 June 2014..I am still waiting for action from T24.

J

jacobgeorge1958

from Mumbai, Maharashtra

Jul 4, 2014

4 July 2014
I keep calling T24 customer care, everyday, and they assure me my sim will be reactivated within 24 hours. How many days is 24 hours in T24? Today, I kept calling Customer Care and they kept disconnecting my line. Finally when I called from a different no. I got through and the lady said please do not call again, just wait indefinitely for our supervisor to get in touch with you. If you guys cannot reactivate my Sim, which I have been using for over two years, why did you ask me to resubmit my documents. In the first place, why do I have to resubmit my documents. I had done so two years back when I got the Sim. It is your fault if you have lost it. If you are helpless, give my money back and consider that you have lost a good customer of your group. Jacob George

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 10, 2014

Hi,

I trust that our team got in touch with you on the matter and that you visited the store for amount reversal and document related issues. Write to us at [protected]@futuregroup.in for future assistance.

Regards,
Priya
Future Grou0p

J

jacobgeorge1958

from Mumbai, Maharashtra

Jul 11, 2014

Hi Priya,

No, nobody from your team has contacted me on the matter asking me to visit the store for amount reversal and document related issues. The last I heard from you guys was on 5th July when I was told that I cannot get my no. and money back.

You have not bothered to reply to my emails, so, why ask people to write to you for future assistance.

Regards
Jacob George

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Address: Bangalore, Karnataka

Hi. I lost my T24 SIM [protected], on Jun 5th 2014, but de-activation request is turned down by T24, as they entered some wrong address in there records and now what address I tell that doesn't match to what they entered in their system. Please help.

Aug 14, 2020

Complaint marked as Resolved

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A

atuleshrastogi

from Bengaluru, Karnataka

Jun 7, 2014

Hi. I lost my T24 SIM [protected], on Jun 5th 2014, but de-activation request is turned down by T24, as they entered some wrong address in there records and now what address I tell that doesn't match to what they entered in their system. Please help. I requested T24 staff to ask me other things to verify identity, but they are not agreeing. They say, sim can't be deactivated, if address, I tell is not matching to their system address, even if their own staff made wrong entry of my address. Help pls.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 9, 2014

Hi,

We have taken note of this and shall our team has been informed on the same, they shall get in touch with you and shall do the needful.

Regards,
Priya
Future Group

A

atuleshrastogi

from Bengaluru, Karnataka

Jun 9, 2014

Pls ask your team to call me at [protected]

A

atuleshrastogi

from Bengaluru, Karnataka

Jun 9, 2014

Hi, I am less concerned your team contacting me or not. More important is to de-activate the SIM. It's still working and somebody is using that. Any misuse will be owned by T24 Mobile Company and Future group. Regards. Atulesh [protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 10, 2014

Hi,

Please be informed that your Sim has been deactivated.

Regards,
Priya
Future Group

A

atuleshrastogi

from Bengaluru, Karnataka

Jun 10, 2014

Sorry, but I tried and still it's ringing. Not yet de-activated. Also, please let me know, how to get a new SIM with the same number. Your Central Mall, bellandur, Bangalore help desk told, he can't issue duplicate SIM.

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Address: Bangalore, Karnataka

Dear sir/madam, Due to family problem, i want to get the complete call list of my t24 mobile no. ([protected]) of the month, may 2014. Please contact me at [protected]@yahoo.co.in or call me on [protected]. It's really urgent, and want it as soon as possible. Regards, Manikiran P

Aug 9, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 3, 2014

Hi,

We have taken note of this, and have processed the same to our team. They shall get in touch with you. If can reach us at [protected]@futuregroup.in we will be glad to offer our services.

Regards,
Priya
Future Group

E

Eve nure

from Hisar, Haryana

Jun 3, 2014

Thank You very much! :)

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 10, 2014

Hi,

We would like to confirm you it is on chargeable basis at Rs 25/-, for instant and faster details contact 52121 and place a request for an itemized bill or else you can revert back with confirmation so that we can place a request for you. Write to us at [protected]@futuregroup.in if you should need any future assistance.

Regards,
Priya
Future Group

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Address: Panchkula, Haryana

Dear Concerned, Today I have recharged my number [protected] with 251 from online website freecharg.in order id FCVW[protected]. I got recharge confirmation massage from docomo that my number has been recharged with talktime Rs223 and 1GB data and the tranc ID was [protected]. but in evening I check my balance I found that my data balance is 84mb. I called customer care. they told me that online company reverse that data. But when I checked in online website, it shows that they have already made the payment to t24. Please look after in this matter looking forwarded for your immediate and positive response Thanks and Regards Arun

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 2, 2014

Hi,

Please be informed that we have taken note of your concern. Our team has been notified on the same, they shall reach you at the earliest. Write to us at [protected]@futuregroup.in if you need any assistance, we shall be glad to offer our service.

Regards,
Priya Future Group

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Address: Kolkata, West Bengal

First of all they didn't gave proper information about isd packs. Secondly, when I again called to get information and to know why wasn't the pack working the disconnected the call and worst part after that till now I am unable to contact with customer care. I am really very very disappointed with the service provided by T24.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 2, 2014

Hi,

Write to me at [protected]@futuregroup.in with your T24 contact number we shall address your queries.

Regards,
Priya
Fuure Group

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Address: Bangalore, Karnataka

Hi Sir, I did a recharge of Rs 8 from nearest retailer (19th Cross Kaggadasapura which is near friends bakery on 15th April noon and that time I had RS200+ balance in my account) since he told that T24 is Tata Docomo and I would get 3G data for 1 day. Post recharge when I didn't get 3G services, I called T24 cust care they informed me that T24 doesn't support 3G, I don't understand why it was not informed to retailer? who misguided me (and could be others like me). Secondly I had T24 GPRS pack of STV251 which is valid until 24 April. Since Tuesday midnight Rs 8 recharge got expired however the STV251 GPRS pack which is still vaild until 24 April was disregarded due to Rs 8 recharge and that way I lost all my balance. Ideally GPRS services shuld have been back on STV251 GPRS pack but T24 doesn't have that programmed in their system which caused by entire balance to be consumed (Rs200). I need your help to get my money back as I it was lost due to T24 who programmed their system to eat my money even I had a valid GPRS package. Regards, Shailendra Khatri T24 Cell#[protected]

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Apr 21, 2014

Dear Mr. Khatri,

I am Priya from Future Group. We have taken note of the issue you have faced and shall get in touch with you and will do the needful.

Regards,
Priya
Future Group

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Address: Nagpur, Maharashtra

Dear Sir, I am a consumer of T24 of Maharashtra circle from Nagpur. My mobile No. is [protected]. In the month of March 2014, I recharged my no. for Rs. 251/- and the service provider provided with Rs. 231 Talk time and 2 GB data free. On 6th April 2014 I received MSG from service provider that my pack is going to expire on 7th of April and I was again offered the same pack of Rs. 231 talk time and 2 GB data free with recharge of Rs. 251. on 9th I made a recharge of Rs. 251/-. But I was given only 1GB data free and talk time of Rs. 231. When i contacted customer care for the same, I was asked by the supervisor not to lodge any complaint with TRAI and I will be credited with 2 GD data within 2 working days. But till date nothing has been done in my case and when I contacted customer care today, they straight away refused and said to lodge complaint with TRAI. Sir at TCCMS site, for T24 consumer, there is no option available, that's why I am writing to you. Requested to kindly look into matter and take necessary steps against the service provider. Thanks & Regards, Mithilesh Choudhary [protected]/[protected]/[protected]

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Apr 17, 2014

Hi Mr. Choudhary,

I am Priya from Future Group. Please be informed that we have taken a note of this concern and has passed it on to the concenred team. They willk get in touch with you soon.

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Apr 30, 2014

Hi Mr. Choudhary,

This is to inform you that Balance 1GB data is credited in your account same will reflect in 24hrs time confirmation call for the same is arranged for you. I hope that your are satisfied with the assistance. In case of nay further queries you can write to us at [protected]@futuregroup.in.

Regards,
Priya

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Address: Pune, Maharashtra

I have raised a ticket regarding slow browsing of internet due to poor network having complaint no PNR[protected] dated 30-03-14. The team assured me that my issue would be resolved within 2-04-14. On 01-03-14 evening I received a call from T24 and was informed to change y setting as per a messege they have sent which I have been using since the 1st day.But it did not work, so i requested to resolve it and I was assured to receive a call from T24 in the next 24 hr. But till 02-04-14 night I did not receive a call. I again call T24 to know my complaint status, but the representative named Mustaque behaved manerlesly and told that system is not working. He is not the 1st one who is behaving like this but maximum time the same update is received from T24 representatives that the system is down and to call after some time. Its a matter of regret that that "sometime" wont ends ever. The technical team members are not providing any updates nor resolving the issue.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Apr 3, 2014

Dear Ms.Smrutibhusan Patra,

I am Priya from Future Group.Do write to us at [protected]@futuregroup.in with your T24 number. So that our team can get in touch with you and resolve the matter at the earliest.

Regards,
Priya
Future Group

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Apr 8, 2014

Dear Ms.Smrutibhusan Patra,

This is to confirm that we haven't received any mail from your end. Do write to us at [protected]@futuregrou.in, our team shall get in touch with you and address the matter at the earliest.

Regards
Priya
Future Group.

N

nikhildarade

Jun 15, 2016

No Internet even after Special Recharge done for Rs.251

No Internet even after Special Recharge done for Rs. 251 Mobile #: [protected]

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Address: Kolkata, West Bengal

I have paid Rs. 49 today at Food Bazar T-24 counter for internet recharge but it has not been credite to my account. My name and number is as follows- Shirsendu Chowdhury (M)-[protected] I paid the money around 2:00 pm today but they have not recharged it yet.

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Feb 14, 2014

Dear Mr. Chowdhury,

Hi, This is Priya from Future Group. We have taken a note of this and have escalated this to the concerned team, they shall get in touch with you. For further assistance kindly write back to me at [protected]@futuregroup.in along with your reference id : 12883

Regards,
Priya,
Future Group.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Feb 18, 2014

Dear Mr. Chowdhury,

Hope the amount was credited and the issue has been resolved.

Regards,
Priya,
Future Group.

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Address: North 24 Parganas, West Bengal

To,
The area manager of customer care executive
Of t 24, kolkata area
Sir,
I have the honour to state that i am tarakeshwar rano village - uttarpara barahatty, po - tenya, dist - murshidabad, pin - 742404(West bengal). I am a ex combatant member of indian air force. Presently i am staying at ichapur(Arunodaya aptt), flat no - f, 2nd floor, po - nawabganj, dist - 24 pgs(North), pin - 743 144(West bengal). I have purchased a t24 sim from bigbazar sealdah number is [protected] on 02nd october 2013. Accidently i have lost that sim at kanthadhar of ichhapur, po - nawabganj, dist - north 24 pgs on 27 oct 2013 around 10 am. On the same day i loddged a lost gde(Gde no - 2017 dated 27 oct 2013) at noapara police station. I have also rangged up to your customer care to block the sim(Imsi - [protected] cc representative was minal kumar). Even though some body had ranged to mr x from the above mentioned sim and uses some abuse languges which was unparlamentry. Now mr x on 28 oct ranged up to your customer care to know the owener of the sim, your customer care executive disclose my identity, which he can not disclose somebody's identity only with the sim number. Now mr x caught me and absued roughly in front of others and try to defame me in my locality not only that but also mr x inform the same thing to our local club. Now club member are behind me and my family member's. Presently our life is at risk and they asking for donation for the club.
In view of the above you are requested to inform me with full address of the customer care executive/representative who had disclosed my identity. So i can able to take the legal action against him. From your department what action will be taken against victim i may please be informed. And let me know who will pay the donation to the club?
Thanking you sir,
Yours truely and patent customer,
Tarakeshwar rano
Contact no - [protected]
Email id : [protected]@gmail.Com
Note : after that incident, my mother's and self illness consecutively is one of the cause to delay to send this e.Mail. I am regretted for the same.
Please acknowledge this e.Mail
Further requested that not to disclose my mail because i have to live in the same locality.

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T

Tarakeshwar Rano

from Mumbai, Maharashtra

Feb 8, 2014

TO,
THE AREA MANAGER OF CUSTOMER CARE EXECUTIVE
OF T 24, KOLKATA AREA
SIR,
I HAVE THE HONOUR TO STATE THAT I AM TARAKESHWAR RANO VILLAGE - UTTARPARA BARAHATTY, PO - TENYA, DIST - MURSHIDABAD, PIN - 742404(WEST BENGAL). I AM A EX COMBATANT MEMBER OF INDIAN AIR FORCE. PRESENTLY I AM STAYING AT ICHAPUR(ARUNODAYA APTT), FLAT NO - F, 2ND FLOOR, PO - NAWABGANJ, DIST - 24 PGS(NORTH), PIN - 743 144(WEST BENGAL). I HAVE PURCHASED A T24 SIM FROM BIGBAZAR SEALDAH NUMBER IS [protected] ON 02ND OCTOBER 2013. ACCIDENTLY I HAVE LOST THAT SIM AT KANTHADHAR OF ICHHAPUR, PO - NAWABGANJ, DIST - NORTH 24 PGS ON 27 OCT 2013 AROUND 10 AM. ON THE SAME DAY I LODDGED A LOST GDE(GDE NO - 2017 DATED 27 OCT 2013) AT NOAPARA POLICE STATION. I HAVE ALSO RANGGED UP TO YOUR CUSTOMER CARE TO BLOCK THE SIM(IMSI - [protected] CC REPRESENTATIVE WAS MINAL KUMAR). EVEN THOUGH SOME BODY HAD RANGED TO MR X FROM THE ABOVE MENTIONED SIM AND USES SOME ABUSE LANGUGES WHICH WAS UNPARLAMENTRY. NOW MR X ON 28 OCT RANGED UP TO YOUR CUSTOMER CARE TO KNOW THE OWENER OF THE SIM, YOUR CUSTOMER CARE EXECUTIVE DISCLOSE MY IDENTITY, WHICH HE CAN NOT DISCLOSE SOMEBODY'S IDENTITY ONLY WITH THE SIM NUMBER. NOW MR X CAUGHT ME AND ABSUED ROUGHLY IN FRONT OF OTHERS AND TRY TO DEFAME ME IN MY LOCALITY NOT ONLY THAT BUT ALSO MR X INFORM THE SAME THING TO OUR LOCAL CLUB. NOW CLUB MEMBER ARE BEHIND ME AND MY FAMILY MEMBER'S. PRESENTLY OUR LIFE IS AT RISK AND THEY ASKING FOR DONATION FOR THE CLUB.
IN VIEW OF THE ABOVE YOU ARE REQUESTED TO INFORM ME WITH FULL ADDRESS OF THE CUSTOMER CARE EXECUTIVE/REPRESENTATIVE WHO HAD DISCLOSED MY IDENTITY. SO I CAN ABLE TO TAKE THE LEGAL ACTION AGAINST HIM. FROM YOUR DEPARTMENT WHAT ACTION WILL BE TAKEN AGAINST VICTIM I MAY PLEASE BE INFORMED. AND LET ME KNOW WHO WILL PAY THE DONATION TO THE CLUB?
THANKING YOU SIR,
YOURS TRUELY AND PATENT CUSTOMER,
TARAKESHWAR RANO
CONTACT NO - [protected]
EMAIL ID : [protected]@gmail.com
NOTE : AFTER THAT INCIDENT, MY MOTHER'S AND SELF ILLNESS CONSECUTIVELY IS ONE OF THE CAUSE TO DELAY TO SEND THIS E.MAIL. I AM REGRETTED FOR THE SAME.
PLEASE ACKNOWLEDGE THIS E.MAIL
FURTHER REQUESTED THAT NOT TO DISCLOSE MY MAIL BECAUSE I HAVE TO LIVE IN THE SAME LOCALITY.

T

Tarakeshwar Rano

from Mumbai, Maharashtra

Feb 8, 2014

KEEP IT UP!

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Feb 11, 2014

Dear Mr. Tarakeshwar,

Hi I am Priya from Future Group. We have taken a note of your issue and have escalated the same to the concerned department. They shall take the necessary actions and get back to you soon. Thank you for providing us with your contact details.

Regards,
Priya,
Future Group.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Feb 17, 2014

Dear Mr. Tarakeshwar,

The requested sim number has been blocked, hence after blocking the sim no one can make calls or send sms from the same.

Regards,
Priya,
Future Group.

A

almp.pkl

from Karaikal, Puducherry

May 26, 2016

out going calls barred

My out going calls barred before one and half month (approximate) and i contacted T24 help desk at Big Bazar, Hassan. three, four times complainted there but till not cleared. kindly take necessary action immediately.

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Address: Hyderabad, Andhra Pradesh

Dear Team, I bought T24 SIM in Big Bazzar Hyd, they took photo and collected all the ID proof and got 50 rs, now it is almost 3 weeks, If i call customer care they are not even responding properly, they ask me to call after 12 or after 3 so that I can speak to TL, Please do the need full.

Nov 21, 2013

Updated by Shankartnr I have sent E-Mail to them - No response

[protected] Forwarded message[protected]

To: [protected]@t24mobile.com
Date: Mon, Nov 18, 2013 at 12:57 PM

I got new Sim from Big Bazzar, and this is not yet activated and it was almost 2 weeks, My Number is [protected] & when I call the help desk it was embarrassing for me that he is not able to speak clearly with the details and I was totally Frustrated, Please do the need full, I do not want to speak with the Help desk again.

--
Regards,
Shankar

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Nov 22, 2013

Dear Sir,

Hi i am Priya, from Future Group. We have escalated your request to the concerned team. They shall get back to you in next 48 hours. Kindly write back to us at [protected]@futuregroup.in with your contact details so that we can serve you better.

Regards,
Priya,
Future Group.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Nov 22, 2013

Dear Sir,

your reference no is : 12489

Regards,
Priya,
Future Group.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Nov 28, 2013

Dear Sir,

Our executives have been trying to get in contact with you to complete the verification process. Kindly answer the call so that we can complete the further process.

Regards,
Priya,
Future Group.

A

anvesh14

May 24, 2016

T24 sim card blocked

My mobile no.is [protected], need it!!! Pls quickly resolve the problem

D

diya bhattacharyya

Jun 15, 2016

Need a puk number urgntly

My number is [protected].and my phone is blocked and it is askng for puk number.please send me my puk number as soon as possible.please send me my puk number.and my RSN number is [protected] and my IMSI number is [protected].please help me

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Dear Sir/Madam, This is Dr. Anup K Datta from Thane, Maharashtra, India. I had got a T24 Sim Card on purchase bonus gift. with Rs. 225 talk time free. Kindly note that i have lost this sim card (No. [protected]). I understood the same is being using in Thane area .Kindly block the same OR check whether stil the sim card is on my name. Rrgards, Dr. Anup Datta

T24 Mobile customer support has been notified about the posted complaint.

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D

Dr Anup K Datta

Oct 18, 2013

very good and prompt

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 18, 2013

Dear Mr. Anup,

This is Priya from Future Group. Please be informed that we have taken a note of your request and shall do the needful. In case you need any further assistance please get int ouch with us at [protected]@futuregroup.in. We will be glad to assist you.

Regards,
Priya
Future Group Care

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Address: Hyderabad, Andhra Pradesh

My t24 mobile phone number is [protected] (GSM number). I have paid Rs. 99 for 1GB data (internet). First of all the internet speed is very slow. And, out of 1GB (1000MB), only about 529MB is used. I downloaded a few apps. I wanted to download some more but when it was around 80 or 90 per cent downloaded, the internet connection was lost. This has happened about 5 or 6 times. Now I cannot even download any app, or watch movies, videos, play games, etc. I hope this problem is soon solved. I am really disappointed with the service.

Aug 9, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 14, 2013

Dear Mr. Shreyas,

My name is Priya. I work with Future Group. This is to inform you that I have taken a note of your concern and it has been escalated to our department. Our team will look into it and get in touch with you soon. In case of any further queries you can write to us at [protected]@futuregroup.in along with your reference id- 12287

Regards,
Priya
Future Group Care

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 21, 2013

Dear Mr. Shreyas,

This is to inform you that currently we are in the process of optimization of the network hence there is an impact on the GPRS services in this area. Our teams are already working on the same. Request you to bear with us.

Regards,
Priya
Future Group Care

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I cannot access whatsapp or viber but i am able to use google maps and browse the net using dolphin browser. I am on android. The customer service on the phone was not helpful when i called them and now i am not able to call them at all. Looks like they have blocked me from customer service after i called them only once regarding this problem. I need to use whatsapp and viber.

T24 Mobile customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 7, 2013

Dear Customer,
This is Priya from Future Group. Please accept our sincere apologies for the inconvenience faced by you. Kindly provide us with your T24 number by writing to us at [protected]@futuregroup.in along with your reference id 12259 so that our team can assist you with your concern.

Regards,
Priya
Future Group Care

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 14, 2013

Dear Customer,

Just a gentle reminder for you to send us the requested details. We will be glad to assist you.

Regards,
Priya
Future Group Care

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Hello sir, Ive done shopping in bigbazaar and i got free recharge 2 times and till now its not added into my balance. when i call to the big bazar store they are saying they done my request but its not added to my balance so please look up this as soon as possible

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 3, 2013

Dear Customer,
I am Priya from Future Group. I am sorry to hear this. Kindly provide me with your T24 number by writing to me at [protected]@futuregroup.in along with your reference id 12073 so that I can escalate this matter to the concerned team.

Regards,
Priya
Future Group Care

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 10, 2013

Dear Customer,

Just a reminder for you to send us the requested details to enable us to assist you.
Regards,
Priya
Future Group Care

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Hi i have a problem regarding the net of t24.i have recently recharged with rs 250in which i was provided with 230rs balance n 2gb data pack..
the net works absolutely fine.but the main problem comes while using facebook n whatsapp i have not been able to send any messages on fb as well as in whatsapp
plz help me out...

Aug 6, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Aug 5, 2013

Dear Yash,
This is Priya from Future Group. We are sorry to hear this. Kindly provide us with your T24 number and alternate contact details by writing to us at [protected]@futuregroup.in with your reference id 11817 so that we can assist you.

Thanks & Regards,
Priya
Future Group Care

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Aug 12, 2013

Hi Yash,
We would like to remind you that you are requested to provide us with the above mentioned details by writing to us at [protected]@futuregroup.in with your reference id 11817 so that we can help you.

Regards,
Priya
Future Group Care

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