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T24 Mobile Complaints & Reviews

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Last updated Sep 25, 2023
Complaints 376
Resolved
148
Unresolved
228
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400083

T24 Mobile reviews & complaints page 10

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V
vinod_bans
from Kolkata, West Bengal
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T24 sim deactivated without any info

Address:Lucknow, Uttar Pradesh, 226001
Website:www.t24mobile.com

My t24 num [protected], having balance rs.1200+ got deactivated on 26.06.2016 without any information. i contacted customer care, t24 desk in big bazaar, and also mailed them but they r just saying its deactivated by trai due to document problem.

They denied to re-activate the sim and to provide the refund also.

O, pls look in the matter, as t24 is not helping me....
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srinu11727
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge

Address:700079
Website:www.t24mobile.com

Dear Sir, I am using t24 number since 4 months and i am facing the problem of sudden cutting of my balance .initial i have purchased it from Big Bazaar and i benefited with certain balance but it is came downs from 180 to 0 balance all of sudden.I have asked at big bazaar but tey said i must contact the customer core.

Today i have made a recharge of Rs222 which offers me 222 main balance and call cost will be 35/Min. after...
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A
A3rial
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card, handset stolen

Address:Lucknow, Uttar Pradesh, 226007

This is to inform you that my handset has been stolen today 28th may 2016, around 9 pm and my sim card is also gone along with that. please block my sim asap and issue me another sim with the same 10 digit no. -[protected] . I am an enginerring student in SRM University, Modinagar and this incident happened in My hostel . This was my oldest sim i issued from lucknow in 2012. I will be glad if you could issue me back the same sim as all my...
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A
Anuradha Srikanth
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair means of duping the customer

Address:Bangalore, Karnataka, 560067

I had recharged for rs. 298 data pack and rs. 64 simultaneously but unfortunately the benefit of rs. 298 which includes 1.5 gb data and rs. 150 tt has not been delivered. When i contacted customer care they tell me that they can do nothing as i recharged for rs. 64 which was 2g data and this has overwritten the previous recharge. Nowhere is it mentioned that we cannot recharge 3g and 2g simultaneously. Is it not a fraud on your part. Now...
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G
Geetha geetha
from Bengaluru, Karnataka
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Pin code is blocked

Address:560016

My mobile number pin is blocked. It is asking for puk code. Please provide puk code as soon as possible. Its my humble request. I am eagerly waiting for reply. I have lot of important mobile numbers on my mobile. Its very important for me to contact them. I am unable to contact them because my pin is blocked. So please consider my complaint. Its very important to me to use my mobile....
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R
Rohith Parakhi Rajeev
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T24 sim data worst and pathetic- cheating

I recently went to kochi and I purchased data of 100 mb for 21 INR

I coud never connect to the internet. you can check i still have 95 mb left over

My phone num is [protected]
Transaction ID is [protected]

Right now Iam overseas so email me if you need any info.

You might as well start selling sand and stones to people instead of cheating them by giving nothing
br...
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M
minu.ch
from Pune, Maharashtra
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Free value of rs 250 vanished on change of phone

My T24 mobile number is [protected] there was a balance of rs 252 on 5th april as per the last msg received . on change of phone it became zero called on your customer care and people were hopeless they didnot knew anythg and were talking rubbish even after my repeated request to tell me details there is amount has come. firstly the phone was majority times on hold and 1 customer care exceutive piked the said only 80 ruprrees deducted for...
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Address:Kolkata, West Bengal, 700075
Website:T24 on line recharge

I have recharge my t24 mobile no.[protected] for rs.38 on 16/04/16 in on line recharge vide tranc id [protected]. Balance (Rs.43) also deducted from my bank account then but amount not added to my main balance account in my mobile no.[protected]....
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RichaT
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary balance deduction

Address:560073

They have deducted rs.88 approx from my mobile balance. The day on which the deductions have been done, i did neither call anyone nor messaged anyone, and i had data balance also. I mailed ([protected]@t24mobile.com) them regarding the issue on 6th of this month, and kept reminding them the same thing for next two days. On 8th of this month, i sent a mail to appellate.[protected]@t24mobile.com, mentioning the problem. It has been a week,...
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S
sandipan2777
from Delhi, Delhi
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Frre recharge not credited

Address:Kolkata, West Bengal, 700103
Website:T24mobile.com

Please note that i did shopping in big bazaar worth more than 3000 and as a procedure i am suppose to receive a free talk time worth rs 30 but nothing credited. The number was well registered. I tried to call t24 customer care and ask ed me to get store number. The store number is not written on the bill and i need to call big bazaar to get it after waiting and spending 20 rs for the call.
Do you think this is correct procedure??br...
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Suman Chakraborty
from Gurgaon, Haryana
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T24 sim card not activated

Address:Kolkata, West Bengal, 700019

Hello Team,

I had purchased the T24 Sim card from Big Bazaar, Lake Mall in Kolkata. While purchasing the concerning team charged Rs 80 / - & told that it will be activated within 3 days. I had purchased the SIM on 20/02/2016. I had dropped a mail to [protected]@t24mobile.com with the same concern on 25/02/2016. But didn't receive any support from them.

Its really disappointing to put a customer in this...
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V
Vishu3125
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Problem of net

Address:Bareilly, Uttar Pradesh, 243502

Sir subah se net problem hai net ON hai network hai uske Baad bhi kuch khulta nahi. Uske Baad apke customer care no. Band hai sare. Net ON hota hai n data charge Kat Raha hai uske Baad bhi . ya toh apki company fraud hai fake hai complain kro uske Baad koi response nahi...
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B
bgr
from Vrindavan, Uttar Pradesh
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Customer service not support

Address:Thiruvananthapuram, Kerala, 695035

Actually i want activate for internet plan in my mobile using my main balance. What is procedure to recharge i ask the pepole but they are not give the proper solution . again i try to call customer care that also not working. How to resolve my issue....
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G
Gulzar0786
from Supaul, Bihar
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Mobile number not activated

Address:700039

I purchased the Sim card from Big Bazaar Sealdah, Kolkata about 15 days ago and was told that the same will be activated within 5-7 days but till now it has not been activated. The mobile number is [protected]....
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S
Satya Prakash
from Mumbai, Maharashtra
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Not getting my puk

Address:Mumbai City, Maharashtra, 400 083
Website:t24mobile.com

Sir,

My phone is asking for PUK number . My Details are as follows :
Phone No.[protected]
Prabhat Roy
20, Pathak Para, Behala,
Kolkata – 60
Sim No. 89910 – 36511 –[protected]
Alternate No: [protected]
I currently roaming in Delhi/NCR.

Please help...
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Y
Yash Asher
from Bengaluru, Karnataka
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Balance deduction without cause

Address:560001
Website:t24mobile.com

96.4 rs of my balance was deducted instead of my data pack without cause or informing on24 January 2016 and the customer care refuses to help and return the balance....
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S
sama Theja
from Bengaluru, Karnataka
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Not activated even after 10 days

Address:560102

I got a number from Big Bazar JP Nagar Bangalore on December 12th 2015 and We were asked to pay 80 rupees for connection and it didnt work, so they gave me agin another number and were told that some more money will be added for our big bazar purchases. The numbers is [protected]. The seller said we will get connection in two days time but we are still waiting. Please look into the matter and connect us as early as possible. Thank you Teja...
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D
Dheeraj Mehta
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Activation of my sim card

Address:Ahmedabad, Gujarat, 382415
Website:yahooo

Sir,
I am dheeraj kumar, i have taken T24 sim no:[protected] has not activated till now so kindly request to activate the sim
Thank u...
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S
S!dd
from Indore, Madhya Pradesh
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SIM has not activated

Address:Indore, Madhya Pradesh, 452010

I have brought T24 SIM mobile number [protected] from Big Bazar, Indore and it has been 2 days and it is not getting activated.Kindly look into the problem....
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Richa Kanodia
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stv confirmed but not working

Address:Kanpur, Uttar Pradesh, 208004
Website:MOBIKWIK

Mobile no [protected] t24.i recharged an stv OF 66RS from mobikwik on 16th jan 2016 order no TDC[protected] BUT IT IS NOT WORKING...
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