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T24 Mobile Complaints & Reviews

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Last updated Sep 25, 2023
Complaints 376
Resolved
148
Unresolved
228
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T24 Mobile reviews & complaints page 9

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V
viswanathan balakrishnan
from Irinjalakuda, Kerala
Dec 4, 2016
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Customer care

Address: Chennai, Tamil Nadu, 600024
Website: t24

I just landed in india for my vacation and in one of the shop t24 was giving free sim cards and since i was not having local number i paid 90 rupees for recharge and 45 rupees talk time and 45 rupees worth internet was provided in the sim.

However, the network was very slow and call is not getting routed to any other networks. After 3 or 4 times of calling the call gets connected and i was able to talk. The same was complained...
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V
Vampy
from Mumbai, Maharashtra
Nov 13, 2016
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Want nano sim card with the same number & the balance transferred

Hi T24 i"m using T24 no long back i bought new cell which required nano sim in it i hav the micro T24 sim card but i want the nano sim card i'm having the balance of Rs.115 currently in it which is not been used so i want the balance to be transferred in nano sim card with the same number [protected] where should i go for this i reside in Malad where is T24 gallery pls rply me asap ... its vry urgent...
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H
HALADHAR12
from Puruliya, West Bengal
Oct 31, 2016
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Without my knowledge my t24 number port out any other person

Address: Khordha, Odisha, 751015

I am using my t24 no-[protected] but sorry to say that i saw my mobile no automatically invalid and immediate i contact customer care but they told me your number port out but i have not given any port out requests so how to porting my number in other network and who use this number? thanks - himanshu choudhury (advocate) orissa high court mob -[protected]...
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J
Jagadish Bettagere
from Bengaluru, Karnataka
Oct 13, 2016
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Sim not activated wrt no 8792840428

Address: Bangalore, Karnataka, 560003
Website: www.t24.com

As my old sim got locked, i purchased a new sim wrt my no [protected] by paying rs 25/- and also by submitting fresh address proof on 3rd oct 2016 at big bazaar malleshwaram bangalore. They advised sim will be activated within 48 hrs. After six days on9th oct 16 when i contacted the t24 front desk at bigbazar malleshwaram bangalore they gave me fresh date of10th oct 16 it will be activated. But still they have not activated the sim. Do the...
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G
G. Tomy
from Chennai, Tamil Nadu
Sep 27, 2016
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New connection not registered on network

Address: Chennai, Tamil Nadu

The new connection i taken from (Mobile
No [protected]) t 24 from big bazaar
Shope at chennai express mall and still not
Activated after more than 3 weeks. The
Contact no l got from the person who is
In charge of this section is [protected]
And he is not giving much details or the
Number of t24 is not activated till date.
My name is tomy george and i had given
Copy of my driving...
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M
MahiChengalath
from Bengaluru, Karnataka
Sep 20, 2016
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Being cheated by T24 services

Address: Surat, Gujarat, 395001
Website: t24mobile.com

As per Gujarat T24 schemes, we get 300 local minutes free for 28days on recharge of Rs.98.. Once i received offer sms of the same almost 2 weeks before. I did the recharge online. But instead of 300 minutes i received talktime of 82. I thought maybe i didnt select the special recharge mode then. But on 19/9/16 i again did the recharge, selecting the special recharge mode, very sure about it. Still got cheated. And when i called the Custome...
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E
Emmanuel John
from Hyderabad, Telangana
Sep 17, 2016
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Recharge not done but for the right amount

Address: 500078
Website: Www.t2tmobile.com

I entered my t24 number in pay ATM for a data recharge ..the provider by default pulled up with Tata Docomo.. So enterd the amount for 149 rupees but I get msg... " Incoming Calls on TD/ Aircel/ Rel/ Voda Tranc ID [protected].Thank You - Tata DocomoHi! STV Recharge Successful .MRP Rs.149, Validity:28 days, All Local @80p /min ..'' I did another recharge on for 80rupees fun talk time but it showed up only for 67.42 rupees... I don't understand...
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N
niree
from Bengaluru, Karnataka
Sep 16, 2016
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Registration

Address: Bangalore, Karnataka, 650022
Website: www.t24mobile.com

I brought one t24 sim form big bazaar Bangalore and waited for 24 hours i did not receive any sms but i received a call from office for verification. Then i inserted the sim in the mobile and i started calling to 59059 but it is saying not registered on network again i tried for 52121 but same response. I am confused whether my sim got registered or not i am not able to make calls and i even cannot try calling to customer care.please solve...
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K
kapila
from Delhi, Delhi
Sep 13, 2016
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Non activation of nano sim

Address: Ambala, Haryana, 133001

I had bought a nano sim for rs 50 from your dealer on Nicholson road Ambala cantt.on 12/09/2016.so far it has not been activated.my no.is [protected].dealer had told me that it shall be activated within 2 hrs.on talking to customer care they say no such request has been received.today32 hrs have passed.whereas I had bought a nano sim from idea and it was activated in 15 min as claimed by them. Thanks...
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J
jimkjoy
from Bengaluru, Karnataka
Sep 6, 2016
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Resolved

Recharge amount deducted with no balance.

Address: 411015

Hi team,

I have a couple of issues here. This needs to be urgently looked into please

First, i’ve been charged 145 but recharge hasn’t taken place for 1 gb 2g data for 28 days. It showed as "payment confirmation awaited" screenshot as attached, i looking forward to have my refund.


Second issues: i recharged again but instead of 1gb data, i’ve received talk time of rs126. Please...
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J
joejo
from Ernakulam, Kerala
Aug 23, 2016
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Not activated service

Address: Ernakulam, Kerala

I bought a t24 sim from big bazaar in kochi on 13 august 16. Till now my sim is not activate. I spent my more than hundred rupees to call your representatives but all the waste time and money. I feel that i have done the big mistake to take this sim.
My contact number given is [protected] and my address from mundamveli kochi -682507.
Many time i ask your reps to give me the number of your head office, but i was told that we have...
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R
Ramesh C. Agarwal
from Delhi, Delhi
Aug 22, 2016
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Sim doesn't get activated

Address: Jaipur, Rajasthan

I have purchased a t24 sim at jaipur on the request of big bazar staff at jaipur on 16.8.16 but till today the sim is not activated. I have talked to all concerned people and every time there is an assurance that the sim will be activated immediately but that time has not yet come.
This type of service you are providing?
Now i understand why your company is not able to grow?
Can i expect the activation immediately?br...
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R
raajesh kola
from Hyderabad, Telangana
Aug 18, 2016
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Lenovo k3 note stolen

Address: 500018
Website: www.lenovo.com/in/en

Please find my lenovo k3 note somebody has stolen...
+1 photos
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P
pushpaslad
from Mumbai, Maharashtra
Aug 7, 2016
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Mobile no.9029035249 is not operate since one month

Address: Thane, Maharashtra, 421605

Mobile no.[protected] is not operate since one month. No calls received. Since number is not activated since last recharge in may 2016....
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M
manis64
from Mumbai, Maharashtra
Aug 4, 2016
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Unsuccessful Recharge (Cheating)

Address: Thane, Maharashtra, 400705
Website: t24mobile.com/customer_care.html

​This is with reference to unsuccessful recharge. I have made recharge of 38/- On 2nd August 2016 through Paytm. I received the confirmation that the benefits will be added in 48 hours. However the benefits have not been added in account yet.
Now customer care is refusing to give money/benefits back.
Mobile no : [protected]
Order no (Paytm) : [protected]
Transaction Id (T24) :[protected]
​...
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T
tkarasan
from Mangalore, Karnataka
Aug 6, 2016
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SIM is not activated

Address: Dakshina Kannada, Karnataka, 575008

I purchased a new T24 SIM with no:[protected] 3 weeks ago at BigBazar located at Mangalore, but still it's not activated and i didn't get any call or message regarding this. I have enquired with them where i bought SIM regarding not activated. But they told the status as LR negative and from their customer support they will call again for verification after that SIM will be activated. Eventhough one month older from the date of SIM purchased...
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D
dilipcd
from Mumbai, Maharashtra
Aug 1, 2016
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Non availablity of neno sim cards.

Address: 400077
Website: T24 Mobile.

I have been useing t24 mobile since long. recently i have purchased lg mobile phone which needs neno sim card. i tried with your big bazar out let in ghatkopar east, r mall ghatkopar out let of big bazar.
Now please let me know how to get neno sim card for my newly purchased mobile.

Awaiting for your suitable reply.

Thanks and regards

Dcdalal
Mobile no.[protected]....
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K
kps3112
from Dhanbad, Jharkhand
Jul 18, 2016
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Puk blocked

Cell phone giving message of PUK Blocked

My cell no. is [protected]

Please help as all my contact details are in sim only & i am not able to access it.

Kindly help.

Regards,
Kuldeep Sharma...
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B
Bhat Swap
from Kolkata, West Bengal
Jul 13, 2016
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Resolved

T24 dnd violations and unsolicited calls/sms from time to time

Address: 700084

I got dnd registered. still i get frequent unsolicated calls/sms from various agencies. recently (today 13th july '16) 12:32pm), i received such a sms from dr. batra for appointment of hair fall problems.. etc. for hair treatment.

Above massage sent by 'im-batras'and asked call dr. batra at [protected].
Similar massages are sent by them after few weeks intervals (previous massages deleted from my set but are stored...
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A
anahul
Jul 7, 2016
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Giving partial information to customers

Address: Meerut, Uttar Pradesh, 250002
Website: t24.com

I recharged my mobile no with my mobile balance. Recharge showed that in 124rs i will get 100 talktime and 750mb data for 90 days. But later i got only 250 data for every month for 3 months. And the talktime was only on first recharge but it was not mentioned while recharging. When i talked to customer care executive of t24 company they simply said sorry we can't give you rs 100talktime. I am having all details of my case including screen...
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