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T24 Mobile Complaints & Reviews

2
Last updated Sep 25, 2023
Complaints 376
Resolved
148
Unresolved
228
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T24 Mobile Phone Numbers

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+91 89 7621 2121
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T24 Mobile Head Office Address

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Mumbai
Mumbai City District
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400083

T24 Mobile reviews & complaints page 11

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N
Narendra Kumandan
from Bengaluru, Karnataka
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Sim locked, need puk code to unblock

Address:560068

Hi, My mobile no is [protected]. My SIM is blocked and it is asking for PUK no.I entered 1234 and 0000.It still does not respond. Can you please help me urgently to unblock my SIM as I am not able to contact T24 customer care from any other network. Thanks in advance. Narendra...
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N
nvidialoverakumar
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No data pack received

Address:Bareilly, Uttar Pradesh, 243006

I recharged my T24 SIM for Rs.149 of 1 GB valid for 28 days. I recieved a confirmation message also from TATA DOCOMO of STV recharge being successful.But when i open my internet it shows low balance alert and doesn't connect to internet. I mailed the complaint to T24 customer service but they dont seem to resolve it....
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Address:Bardhaman, West Bengal, 713216

Dear Sir, I had generated a request for my mobile no [protected] which was taken in Surat for NMNP from Gujrat circle to to Durgapur, West Bengal. For this I submitted all the related proofs & documents to Big Bazar, at City Center, Durgapur to Mr. Satish upto his satisfaction along with Rs. 70, during end of November 2015. But to my utter surprise today when I enquired I found out that my request was closed due to Time Out. The T24 service...
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S
sumitrulz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card activation

Address:Kolkata, West Bengal, 700045

I got a sim card of t24 from bigbazaar on wednesday...and its still not activated..i got free talktime with that sim as well...but at the moment i'm unable to use it...please do something about it..my M.D.N-[protected]....
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R
ritvikroy
from Visakhapatnam, Andhra Pradesh
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Internet and main mobile balance wrongly deducted from my no. +918446900283.

Address:Nagpur, Maharashtra, 440027
Website:T24

Internet and main mobile balance wrongly deducted from my no. [protected].
Hi this is ritvik kumar roy from nagpur i have been user of t24 mobile no user from last 2 year and i satisfied with there service but from last 2 months they deducted my main balance and net balance wrongly and cheated me. When i called to customer service representative mr. Rakesh they are giving me wrong information that i have used twitter and net service...
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S
shetty.raghuram
from Pune, Maharashtra
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SIM not activated even after 8 weeks

Address:Pune, Maharashtra, 411020
Website:www.T24 mobile.com

I purchased one sim no.[protected]/mobile no/[protected] from your T24 counter of Big Bazar Baner Branch Pune Maharastra during last week of Oct 2015 by providing them copy of my address proof, pan card copy, one photo with subscription money. Inspite of my repeated reminder my SIM is not activated and after a months time they asked me to provide one more address proof to them. I provided them one more address proof immediatly I am.sorry...
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M
Mohan rao sunkara
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged to wrong t24 mobile number

Address:530013

Today I recharged Rs.150/- online and the details of recharge are Order no: #[protected] Operator reference no: #[protected] Fri Dec 18 2015. By mistake recharged to mobile Number [protected] for Rs.150 instead of recharging for t24 mobile number [protected]. Hence I request you to please reverse the recharge and credit the talk time to mobile number [protected] or return the amount to my bank account....
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V
vandana kothari
from Mumbai, Maharashtra
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Balance deduction

Address:Kolkata, West Bengal, 711101

I have recharged my t24 no. [protected] on 8th dec for rs 200 getting 220 main balance. On 14 dec, i got the same number recharged by rs. 16 for 200mb data with validity of 3 days. My balance on Dec 15 was approx. Rs. 175 but today on Dec. 16 it is just Rs 7. I want to know why my balance has been deducted, as i have not used 200Mb data balance in these 2 days. My data usage is about 48.28Mb in these two days. Herein attached screen shot...
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R
Ramesh. C
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card

Address:Bangalore, Karnataka, 563116
Website:www.T24Mobile.com

Hello am C.Ramesh my mobile number is [protected] and [protected] i took a new sim card on 12/12/2015 and after 48 hours i called to 59059 also but it still dint not activate so please i request u to activate my sim...
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S
SS KAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hoax - fraudulent act of t24 mobile company of future group

Address:Khordha, Odisha, 751017
Website:www.t24mobile.com

There was a promotional message from T24 mobile on 10th of Dec' 2015 on the registered mobile numbers that Rs. 500 free shopping advantage in future groups' Big Bazar would be added to loyal T24 customers. A code would be given in the T24 mobile SIM and that code could be shown at counter of Big Bazar for redemption during shopping from 11th of Dec' 2015 to 13th of Dec' 2015. Alas, no code was received till evening of 13th of December....
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F
fyi
from Jamshedpur, Jharkhand
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Fake offer and fraud with customer

Address:831009
Website:t24mobile.com

Even after receiving mobile no. of Mr Ajay provided by Ms Priya, I called on that no. of and he told that he will message me the code after giving him miscall from my no but i still haven't got the code. Now when I was calling his no. it was coming busy constantly. Today that no is switched off. Even On Custome care no. 52121, which i am trying to get connected since last 3 days and i have tried more tha 50 times, I am not getting any response....
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H
Honey Hello
from Thanesar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive the promocode of 11 to 13 of 500 gv

Address:Panipat, Haryana
Website:T24mobile.com

I have received one message from T24 and in this message T24 given me a Rs.500/- free shopping offer at Big Bazzar but this offer use when T24 provide one promo code but till date i can't received this promo code so i m many times call to T24 customer care center but no one have received and after some times customer care center phone no unreachable so how i got this offer promo code. In end i say to all this type offer is "Frrod / Faltu"...
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K
kaushal.patel05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can't received promo code of free shopping offer from 11 Dec-15 to 13 Dec-15

Address:Surat, Gujarat, 395007
Website:T24

I have received one message from T24 and in this message T24 given me a Rs.500/- free shopping offer at Big Bazzar but this offer use when T24 provide one promo code but till date i can't received this promo code so i m many times call to T24 customer care center but no one have received and after some times customer care center phone no unreachable so how i got this offer promo code. In end i say to all this type offer is "Frrod / Faltu"...
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K
Karan Sheth
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False charges

Address:Rajkot, Gujarat, 360001
Website:t24mobile.com

The company has deducted the core balance on my number without informing me or letting me know the charges. On inquiring, the have said false charges. On researching further they have not mentioned of these charges anywhere in their guide booklet, online site, or any other place. On 1st Dec. 2015 through 2nd Dec. 2015. I had the Internet data available for my number but they still deducuted my core balance showing false charges around...
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R
raaaaj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done

Address:Bangalore, Karnataka

A guy in t24 @ koramangala big bazaar Collected amount said ur no. Will be recharged in 15 min. As I was in hurry I said ok. Waited for 45 min But recharge not done went to store to recheck with him but store was closed & i was not let to go in. ... Is this is ur team service . As Customer first generally you guys say but. What's the matter if you are a doctor & a patient comes for checkup... Will you treat after he is dead...!!!...
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G
ganesh4u
from Mumbai, Maharashtra
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Missed Benifits

Website:www.t24mobile.com

[protected]- Hi, I am Ganesh using t24 sim Card of Karnataka circle, number is [protected]. I got a message and i was also shown in paytm app that with recharge of Rs 126, get 50% extra Data i.e1.5 GB of 2G data for 28 days instead of 1GB will be given if recharged in 'SPECIAL MODE', and i recharged it with Rs.126, In 'SPECIAL MODE' on 13/11/2015, but i got only 1 GB 2G data for 28 days.I waited for 48 hours expecting additional 500MB to be...
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P
pinku72
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet package

Address:Kolkata, West Bengal, 700014

To whom it may concern. I am using t24 no [protected].On 13 th Nov 15 I carried out online transaction through t24 application for recharging internet pack of 97rps.The amount was debited from my bank account but there was update confirmation of the internet package.Following which had talked several times to the customer care representative but its not any use .I request the concerned person soon and do the needful....
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B
Bijayinee
from Mumbai, Maharashtra
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Balance of rs 312 deducted at a time without any reason/intimation

Address:400097
Website:T24

To officer in charge customer care Hi this is rajiv & i am using a number ([protected]) service provider is tata (T24). My complain is i had a balance of Rs. 312 approx, which is not showing in my account since last 5 days . spoke to a customer care person regarding this and he said that it must be a free balance and must have expired. But my point is i have been using this number quite a long back and this is the first time...
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A
agarpara
from Kolkata, West Bengal
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Online recharge

Address:Kolkata, West Bengal, 700074

on 07/11/2015 i have rechargeed rs. 100 online against my t24 number [protected], the amount has been debited from my bank account but it has not been credited to my t24 account till today for the reason unknownto me . The amount may be refunded immediately....
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J
jerin36
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SIM not activate after 4 weeks

Address:Mysore, Karnataka, 570017

Hi, I have registered a complaint with title "T24 Mobile — T24 SIM not activated after 3 weeks!" in this site. It has been almost 4 weeks now. I got the reference ID as 1327. I have not received any serious followups related to this so far. One day they requested my to submit the SIM to bigbazar to replace the older SIM and again asked my alternate number which I have provided already in email. I do not understand why T24 customer care...
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