Tata Docomo — BENEFIT STILL NOT RECEIVED

Dear Mr.George,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

[protected]

[protected]@hotmail.com

i am waiting for the call. thankyou

Tata Docomo — BENEFIT STILL NOT RECEIVED

hello ,

since i am unable to comment back on the previous complaint i am raising a new complaint. i had registered a new complaint during the same call i received from the customer care and raised a ref number - PSMR[protected] in which i wanted 45 and 23 pack to be cancelled and the 129 and 6 pack to be activated. i received a call on feb 25th saying 129 has been activated and Rs 6 pack will be activated in 4 hours. and the reference number has been closed on the 25th feb as well ! BUT as of now i have NOT received both the 129 rs nor the 6 rs benefit because i am stil not recieving 30p per min all india calls as per 129 rs pack nor the 5p per msg as per the 6rs pack ! please look into this

Regards
Vibin - [protected]
[protected]@hotmail.com

i am waiting for the call since weeks now . pls help me

Tata Docomo — NO RESPONSE FROM CUSTOMER CAREEE !!!

hello ,

its been three to four weeks now !! and no one has contacted me yet !!!! ...i had registered a complaint during the call i received from the customer care and raised a ref number - PSMR[protected] in which i wanted 45 and 23 pack to be cancelled and the 129 and 6 pack to be activated. i received a call on feb 25th saying 129 has been activated and Rs 6 pack will be activated in 4 hours. and the reference number has been closed on the 25th feb as well ! BUT as of now i have NOT received both the 129 rs nor the 6 rs benefit because i am stil not recieving 30p per min all india calls as per 129 rs pack nor the 5p per msg as per the 6rs pack ! please look into this.

Regards
Vibin - [protected]
[protected]@hotmail.com

Dear Mr.George,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. George,

We tried calling you on your number [protected] but it was not responded. However we would like to inform you that you that as per the docket number PSMR12059916 which was registered on dated 18-FEB-2013 is closed stating that recharge benefits is successfully credited towards your Tata docomo number.


Thanks and Regards

Customer Care

Tata Docomo

its been a month and no solution has come up yet !

why no response yet ? !

hello,

I had recharged my number for the 45 rs call plan which i did by mistake. so i then recharged for rs 129 as well as rs 6 pack . but the now the problem is the 45 pack is interfering ( or is in the top prority as told by customer care ) with my rs 129 and rs 6 pack and i cannot get the benefits of 129 and 6 pack !. please deactivate or cancel the 45 rs pack ! Help me here ! i am trying to contact the customer care since a month and even till now a solution has not come up ! please do contact me ! this is highly frustrating now.

Vibin - [protected]
[protected]@hotmail.com