Tata DoCoMo Complaints & Reviews

I had recharged my Tata Photon Whiz ([protected]) on 28.01.2013 with an amount of Rs. 1499 (3 months unlimited). But my Internet had not worked since then. It shows no signal strength (snapshot attached). I have called customer care around 15-20 times and emailed to Tata Teleservices officials around 7-8 times. But after 40 days of frustration, I get to know that they are not providing Internet services at my village Khadur Sahib and even...

My Number : [protected]
The service provider has automatically activated the "Endlesss Music" service on my number without my concern.
They have been Charged Rs 60 . Please help me get m y money back . I have decided to change my Service Provider ....

I submitted a written application for cancellation of my Tata Photon Plus at their Punjagutta Office on 14/01/13. My account no for Tat Photon is A staff by name Arvind asked me to pay the remaining due amount which I promptly paid and he said my request for cancellation will be processed. But my request was not processed and they are continuing to bill me even after my application for cancellation of the internet service. I went to the office...

Hai,

I am a Tata Docomo Customer (It feels so bad to mention myself like that now),

One important matter is i have taken postpaid connection with unlimited calls and unlimited internet. paying more than 1100 but bill have crossed 1600 every time.

i got my mobile postpaid bill of Jan/2013 and i found its much more than expected and i thought it might be a mistake. then in the month of Feb 2013...

Respected sir/madam,
I lost my sim card four days ago and i requested the company customer care executive to block my sim which i have lost.
The executive said that the sim will be blocked with in 3 hours. But the sim is not blocked and already three days have past, there is no response from the customer care service(getting busy every time i called). So please block my sim from misuse....

Sub : Request for migration from post paid to prepaid not done even after 23 days
No confirmation of Rs. 350 paid in Cash for prepaid plan
Dear Sir,
I have postpaid tata docomo 3G connection no. [protected] with tariff plan 3G Dongle 1000-6GB UNL. Since I have no more use of internet, I had requested to opt for migration to prepaid plan at Tata Docomo Store, Chakli Circle, Racecourse, Vadodara on 11th February, 2013....

Dear SIr,
On 25th Feb, 2013 I went to Tata Docomo brand store, Waghwadi, Bhavnagar, Gujarat for recharging of Rs. 45 as special recharge to extend my 30p/min scheme which I regular did. At store Channel sales manager of Bhavnagar Mr Hitesh replied that company store will not provide any recharge service which cost less than hundred rupees, as instructed by higher authority. how company refuse to provide service to their customer???...

I made a special recharge of Rs/- 151 which provides 350 minutes of talk-time from the web-site of Tata Docomo on 7th March, 2013. I recharged it only once, but they have deducted my money twice and hence they have deducted Rs/- 302 from my mobile balance. The number I recharged is [protected].
They are making fraud here, because recharging twice for the same recharge using the option "Pay by your current Mobile Balance"...

helo i am naveen and number is [protected], from punjab, i have recharged my number with rs 250 unlimited internet pack on 25 feb 2013, but suddenly from 3rd march charges start deducting from my main balance, then i called customer care they said ur internet pack has been deactivated, but how it can happen because the pack has a validity of 30 days, so how the pack get deactivaed in just 7 days, last month i faced the same problem when i...

I had stopped using the Photon from November 2012. I had cleared the bill for october and called the customer care to cancel the connection and pickup the device from me. Few days later i get a call from customer care asking why i am not using? I informed i no more require the device. The customer care informed to keep the device for the next six months and i dont have to pay the bill. After six months i can decided to cancel. Now from the...

I am using Tata Docomo prepaid connection mobile no ([protected]) for the past 3 years. Suddenly on 12-Feb-2013 I am unable to call or receive any more, I was surprised and called customer care. I was told to submit address and id proof documents. But how come without any notice the service will be disconnected just like that ? We told that we have not received any intimation regarding this, the reply was "sorry for that".
br...

Dear Sir,
I was a post-paid user of Tata docomo cellular services. I was having two numbers and got this conncetion in the month of Aug 2012. Very soon I realised bad services of Tata docomo and I had ported both the number to Idea cellular dated 28th Nov 2012. There is a security deposit of Rs.850 against each numbers and as per Tata docomo policy security deposit amount will be refundable after 3 months of discontinuation from service....

Docomo is palying ads of providing 1gb 3g data and unlimted 2g after that for 1 month for rs 250 and with 222 talktime.
when i recharge for 250 rs online its only providing 222 talktime and saying that 3g data is only when you buy it from retailer. No where in the ads they mention it, and Docomo customer support guy shows it as my mistake.
they are actually fooling people without telling hidden conditions, And moreover...

Sir/Madam,

My Sim no [protected] is deactivated since from 1st march 2013, even though we have rs 66.43 balance currency is their, we don't know the reason for this. please activate the same immediately and the needful for the same, due to this we are facing communication problem.

with regards.
G.N.KRISHNE GOWDA....

I've made my mobile no.[protected] MNP from airtel to tatadocomo in April 2011 with my own authorised documents.
But after one year my no. [protected] has been closed without any information. I request many time that I'm real owner of this number. Kindly re activate my regular number [protected].
Thanks.
Karanidan
[protected]...

My name is saif rehman khan FROM KANNAUJ U.P EAST
I have a DOCOMO number [protected] .I had incident occured today dated 06 MARCH, 2013 and my balance of Rs.99 have been deducted from my
mobile a/c.I called the customer care and they told me WE HAVE taken
your request and the amount have refund in 4 hours but i did not got my balance back they just inform me that
We would like to inform you that the charges...

Hi,

I bough Tata Docomo Pre Paid SIM on 4th March 2013...It is not activated yet...All relevant docs provided. Please check and do needfull asap.

My SR NO: [protected]

My alternate Contact:[protected].


Harish...

I'm facing lot of trouble with this network. Most of the time when I call, its getting connected to others ongoing call. I need to call more than once to get connected. Also I need to stand in one place to hear clearly. The signal is showing full. I have given lot of complaints regarding this and till now no action have been taken. Also whenever I move from one room to another room internet services is getting ceased. After 5-10 minutes...

My Self Aman Jain From Rajnandgaon, Chattisgarh


on 06-03-13 at 2:31 pm there was a deduction of rs. 10.00 from my mobile no [protected] OF TATA DOCOMO balance for some shyari pack whatever which i haven’t used.
Upon Calling customer care, they said u have activated byy using net on your phone and flash activation.. which i din’t know how to use from mobile.
Upon complaining that there is no net...

Today[protected] at 2;10 pm i have got a message from TATA DOCOMO that "Your call me tune has been activated thru OBD channel with Rs30for 30Days and will renew on[protected]".actually i have never applied for any kind of offer and it started automatically and i can not be able to call customer care number 121 due to low balance so my request is to stop the offer and return my balance.
my mobile no. is +91-[protected]...