Comments
16/9/2013
Well i recieved a call from Tata Docomo at around 7pm.a nice talk it was.
the guy on phone assured me that they will look into the matter. And that the problem might have been caused by some technical issues which they will be looking into.and it may take about 2 days and if the balance has been wrongly deducted then will certainly give it back it to me.
I ask Tata Docomo to check for the failure messages which i was receiving daily 2, 3 times since last month after i had tried and failed to activate 3G11 plan.
They will sure come to know that even after i had recharged with 499 on 6/9/13 and had 2gb 3g data, even then i was getting these 3G11 plan failure messages.
Why would i try to activate any other plan when i Already got 3G data?
Well i recieved a call from Tata Docomo at around 7pm.a nice talk it was.
the guy on phone assured me that they will look into the matter. And that the problem might have been caused by some technical issues which they will be looking into.and it may take about 2 days and if the balance has been wrongly deducted then will certainly give it back it to me.
I ask Tata Docomo to check for the failure messages which i was receiving daily 2, 3 times since last month after i had tried and failed to activate 3G11 plan.
They will sure come to know that even after i had recharged with 499 on 6/9/13 and had 2gb 3g data, even then i was getting these 3G11 plan failure messages.
Why would i try to activate any other plan when i Already got 3G data?
@Tata Docomo, at 1pm had recieved a call frm u guyz which i think was hung up frm ur side before i could finish.
Well here are few screen shots of the failure messages which i had kept getting daily since i had tried to activate the 3G11 plan last month in august.
Check out the link, on few occasions i got 4 failure messages in one day...
http://postimg.org/gallery/42i7vqdg/
Well here are few screen shots of the failure messages which i had kept getting daily since i had tried to activate the 3G11 plan last month in august.
Check out the link, on few occasions i got 4 failure messages in one day...
http://postimg.org/gallery/42i7vqdg/
Dear Customer,
As per the discussion over call, we would like to inform you that the complaint docket number PBR12222462 has been registered and will resolved soon.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion over call, we would like to inform you that the complaint docket number PBR12222462 has been registered and will resolved soon.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
so as Tata Docomo had it, they refused to acknowledge their mistake nd instead putting the blame on me for activating the plan which i didnt, they refused to credit me back my STOLEN 3G DATA and 11RS.
Well as it was the 1st time that any such thing happened to me, i m gonna take it in my stride and will live with Docomo for the time being, but i swear as soon as Reliance jiyo 4G is launched i will immeditely port out from Docomo, u have my word.
Thanks but no Thanks
Well as it was the 1st time that any such thing happened to me, i m gonna take it in my stride and will live with Docomo for the time being, but i swear as soon as Reliance jiyo 4G is launched i will immeditely port out from Docomo, u have my word.
Thanks but no Thanks
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